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Right at Home Northeast Texas

420 East 5th Street, Tyler, TX 75701

(903) 964-3037

Verified Partner

4.53

(349 reviews)

Offers Geriatric Care Managers and Home Care
Top rated on Caring.com

2024

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Reviews of Right at Home Northeast Texas in Tyler, Texas

4.53

(349 reviews)

    Top rated on Caring.com

    2024

    Provider of Choice 2024Employer of Choice 2024
    Home Care Pulse Certified 2024

    Linda W_41

    5

    March 21, 2024

    I am a current client of this provider

    They've helped me the most by being dependable. I like that they're very attentive to the patient and to the family members.

    Provider Response

    We love the feedback! We are glad to provide peace of mind for our clients and their families. Great client experience is a top priority for us. We have made great strides in this and will continue to do so.

    Judy Y_1

    5

    March 19, 2024

    I am a current client of this provider

    They have helped the most by just providing some extra care. They have been really good about complying with any changes that we have had to make. They are always very nice about it.

    Provider Response

    Thank you for the great feedback! At Right at home, we strive to provide excellent care and adapt to the changing needs of our clients. Our mission is to provide peace of mind for our clients and their families.

    Johnnyie H

    5

    March 18, 2024

    I am a current client of this provider

    The most helpful has been them changing my bed and washing my clothes. I like that they clean my bathroom. I like that they are here to help me.

    Provider Response

    Thank you so much for the feedback! We are so happy to know our caregiver did such a great job!

    Jean R_15

    4

    March 11, 2024

    I am a past client of this provider

    It helped with meals. They do a nice job.

    Provider Response

    We are so glad to know that you had a great experience! Thank you for choosing Right at home for your provider needs.

    Glenn S_9

    4

    March 11, 2024

    I am a current client of this provider

    It was good, they were needed for a certain thing and supplied that. We may be needing them in the future when we get back home. I don't like to give perfect rating because no one is perfect. I like the availability of caregivers, it works out well.

    Provider Response

    We really appreciate you taking the time to write a review of our care. We want to make sure that all of Right at Home clients are satisfied with our care and service. We strive to provide the best care possible.

    Alison Marie V

    5

    March 4, 2024

    I am a current client of this provider

    The nursing staff is great. They help me with my medication. They can get better qualified workers.

    Bobbie S_3

    5

    March 4, 2024

    I am a current client of this provider

    I have a family to care for and I would have to move to live with my mother. We couldn't do what we do if we didn't have them. We really like the caregiver that comes out in the morning and evenings. She is very good.

    Provider Response

    Thanks for the feedback! Always happy to know how great of a job our caregivers are doing! We strive to have consistent and prompt caregivers.

    Richard B_68

    5

    March 4, 2024

    I am a current client of this provider

    They take a load off of me. I don't have to worry about cleaning the house or putting my meds together! I would recommend them because they take care of their business! When I have an issue, my questions are answered, and they take care of whatever is needed!

    Provider Response

    Thanks for the feedback! Our goal is to provider peace of mind to our clients and their families. So glad to know we are able to do this for you. Thank you for choosing us.

    Hilda C_2

    5

    February 15, 2024

    I am a current client of this provider

    They have helped the most by being available when I need anything. I would recommend them because they are always listening if you have a problem.

    Provider Response

    Thank you so much for sharing your positive experience! We strive to provide the best care and support for our clients and caregivers.

    Donald S_36

    5

    February 9, 2024

    I am a current client of this provider

    They have helped by being attentive and paying attention. I like the communication, their care, and their personalities.

    Provider Response

    We're thrilled that your experience has been so positive. Our goal at right at home is to provide peace of mind for our clients and their families.

    Bonnie K_3

    5

    February 9, 2024

    I am a current client of this provider

    The caregivers help me get around and not fall. She is right there wherever I go. I am very pleased with their services.

    Provider Response

    Thank you for the great feedback! It's our pleasure to provide care for your loved one.

    Edward C_11

    5

    February 7, 2024

    I am a current client of this provider

    They help with cooking my meals and they vacuum. I like that I now have one provider and they do not send a different person every week.

    Provider Response

    Hi Edward, thank you for posting your positive review. That is amazing to hear! Our team here at Right at Home is committed to providing high-quality care, and we're thrilled to hear that we made a good impression on you.

    John Wayne L

    5

    February 2, 2024

    I am a current client of this provider

    The services have helped me a lot with doing things that are hard for me to do. My caregiver does everything that I need done.

    Provider Response

    Thank you so much for sharing your positive experience with Right at Home. We pride ourselves on timely communication and providing a great caregiving experience for our clients!

    Leonard H_5

    5

    February 2, 2024

    I am a current client of this provider

    They understand what needs to be done and get it done in a timely manner. They are kind, courteous, knowledgeable, and know what they are doing.

    Provider Response

    Thank you, Leonard, for the glowing review! At Right at Home, we strive to provide a friendly and welcoming environment for our clients, and we happy to hear that we have succeeded in making your experience a positive one. We appreciate your trust in us and look forward to continuing to provide you with high-quality care.!

    Frank S_33

    4

    January 12, 2024

    I am a past client of this provider

    It made my life easier, I'm six hours away and I needed someone to take care of her. There could be communication with each other.

    Sue R_14

    4

    January 3, 2024

    I am a current client of this provider

    They have helped me the most by helping me dress. The agency seems to be good. They are helpful to me.

    Anonymous_1704281837

    5

    January 3, 2024

    I am a current client of this provider

    I was immobile, so they picked up my groceries. They do what they say they will do.

    Patricia G_26

    5

    January 3, 2024

    I am a current client of this provider

    Just everything they've done has made the experience positive. They are always in touch with you and don't have to think about what's going on.

    Provider Response

    Thank you so much for sharing your positive experience! Thank you for choosing Right at Home! We love to hear that your caregiver is a great fit!

    joy r

    5

    January 3, 2024

    I am a current client of this provider

    They are great. They come when my wife isn't here. They provide prompt service.

    Terry T_4

    5

    December 20, 2023

    I am a current client of this provider

    She comes in once a week. Not sure how to rate it, but I say a 10. They are professional and sweet, they know what they are doing when they come in.

    Bobby G_2

    4

    December 18, 2023

    I am a current client of this provider

    They keep up with me as I am blind. They don't seem to have enough people and they are always having changes in schedule.

    Angie P_1

    4

    December 8, 2023

    I am a current client of this provider

    She was good with Angie. They were always on time, and very good care.

    Milton P

    5

    December 7, 2023

    I am a current client of this provider

    They provide guidance with taking medications. I have already recommended them to others.

    Anonymous_1701872430

    4

    December 6, 2023

    I am a current client of this provider

    They clean and help me with daily task. Increase the pay rate for the workers.

    Sheryl T_3

    4

    December 5, 2023

    I am a current client of this provider

    He gets upset when there is a change. He is good when everything is on schedule, but when they get off track it bothers him. When the caregivers don't show up or they come in late, they need to have a replacement.

    Laura J_12

    4

    December 4, 2023

    I am a current client of this provider

    The services help keep me independent. They need more communication between employees.

    Milton and Janette P

    5

    November 22, 2023

    I am a current client of this provider

    Our nutrition is monitored very carefully. We are going through a dental process where all of our teeth will be taken out, so our dietary needs have been taken care of. The caretakers we have are excellent. We had some others that weren't nearly as efficient as the two we have now. They are both excellent caretakers.

    Provider Response

    Thanks so much for sharing your experience with us! We will happily let Fascia and Lenora know you left such a positive impression on you!

    David L_36

    4

    November 7, 2023

    I am a current client of this provider

    I really appreciate the help. They help us because we know that they're there to answer our questions or help around the house. They do really well with him because he needs companionship. They're good at talking with him. If they know something they're willing to help.

    Provider Response

    Thanks so much for the positive feedback! We are happy to hear our clients feel taken care of every step of the way.

    John W L

    5

    November 7, 2023

    I am a current client of this provider

    The combination of things makes it immersible. I've developed a relationship with the caregivers. I would recommend them because as far as my health is concerned, my nurse Amy is brilliant.

    Provider Response

    Thank you for such a fantastic review and for recommending our agency to others. All of us at Right at home are truly pleased to know how great our nurse Amy is serving our community.

    Tamara H_3

    5

    October 24, 2023

    I am a current client of this provider

    The most helpful for me has been them checking my house out. I like that they are very nice.

    Provider Response

    Thank you for your nice feedback! We work really hard to offer the best care in the best possible environment, so happy to see that reflected in your experience.

    Donald S_33

    5

    October 17, 2023

    I am a current client of this provider

    We couldn't do it without them. The caregivers have helped the most by helping with feeding and the laundry as needed. The light cleaning has been a life-saver. I like that they're very friendly people and the detail they take to provide their services is really good.

    Provider Response

    We can't thank you enough for the fantastic feedback! We're here to keep you comfortable all year round! We're always here for you!

    Cheryl M_29

    5

    October 17, 2023

    I am a current client of this provider

    They are healthier and I am not scared to leave them. They are awesome and wonderful with them.

    Provider Response

    Thank you for letting us know about your experience with our team! We're glad to have been able to provide quality caregiving services for you. We strive to improve the quality of life for our clients.

    Deloris V

    4

    September 25, 2023

    I am a current client of this provider

    They can make things available when they say they will be. I would recommend them because they do the best they can.

    Provider Response

    Thank you for taking the time to write such a good review! We strive to always do our best for our clients and caregivers.

    Wesley M_1

    5

    September 5, 2023

    I am a current client of this provider

    I'm doing great because of the services they provide, so I'm satisfied. I would recommend Right at Home to others because it's easy to get in touch with them and they stay in touch with me. Most of the things that I need, they provide it or find someone who will.

    Provider Response

    Hey! Thank you so much for the great feedback! Thank you for recommending us to others so we can help many others in the community. We strive to provide the best care to all of our clients.

    Amy D_5

    5

    August 18, 2023

    I am a current client of this provider

    The company that he has been great for his wellbeing, and it's allowed me to do what I need to do in my life. Most of the caregivers we've had are great, and the follow-ups have been wonderful.

    Provider Response

    Thank you for your feedback! So happy to know that our care has offered peace of mind. Thank you for choosing Right at Home.

    Pamela F_6

    5

    August 9, 2023

    I am a current client of this provider

    The services have been really helpful to my mom. I like that they are just really good and caring with my mom.

    Provider Response

    Thank you for your feedback. We strive to provide the best care for our clients. Thank you for choosing Right at Home! 

    Mary S_85

    5

    July 20, 2023

    I am a current client of this provider

    The services are a wide range of services that she needs. I like this agency because they are flexible with the hours and the care that is provided.

    Provider Response

    Thank you so much for your feedback! We are pleased to know your experience with us has been a good one! Your kind words are much appreciated.

    William M_45

    4

    July 20, 2023

    I am a current client of this provider

    The agency has been very nice and helpful, especially any time my dad has a fall. They are very nice and they call ahead of time if there is something going on.

    Provider Response

    Your Feedback means the world to us! Thank you for entrusting Right at Home with the care of your Father.

    Alison Marie V_1

    5

    June 27, 2023

    I am a current client of this provider

    I'm not able to do the laundry or mop or do the dishes, they help with that. The amount of care they put in is good. They help with laundry and dishes.

    Provider Response

    Thank you so much for the feedback! Our goal is to provide peace of mind to our clients. Thank you so much for entrusting us with your care.

    Carla D_5

    5

    June 21, 2023

    I am a current client of this provider

    I have had a positive experience because they are able to get in touch with me. I recommend them because they are on time, and they do what they say they are going to do.

    Provider Response

    Thank you so much for the great feedback! So happy to know about your great experience! We are very blessed for our dedicated staff!

    Billy Charles W

    5

    June 15, 2023

    I am a current client of this provider

    They do a lot of things for me that I can not do. It's nice to have someone here that is a caregiver.

    Provider Response

    We greatly appreciate your feedback! We are devoted to great caregiver and client experience. We have made powerful strides in this and will continue to do so.

    Richard M_49

    5

    June 10, 2023

    I am a current client of this provider

    The provider helps us out for meeting all of James's needs. I like that they are knowledgeable and that the caregivers are a perfect fit for James.

    Provider Response

    Thank you for the fantastic feedback! We are thrilled to know that James's experience has been great, and all his needs have been met! We are passionate about trying to find the best client caregiver match.

    tisha M

    5

    June 10, 2023

    I am a current client of this provider

    It gives me comfort to know someone is checking in on my dad, ones a week could use them more. They help me in a very difficult time get care to my dad at home.

    Provider Response

    Thank you so much for your positive feedback! One of our main goals is to provide peace of mind for all of our families. I'm glad to know we are able to offer relief during a difficult time.

    Anonymous_7482

    5

    June 9, 2023

    I am a current client of this provider

    They do what they are asked. The personnel is very professional and we have not had any issues.

    Provider Response

    Thank you very much for such great feedback! We work really hard to provide the best care!

    Deborah S_22

    5

    May 23, 2023

    I am a current client of this provider

    They have provided care on the days I requested. They found someone to take care of my husband.

    Anonymous_7317

    5

    May 15, 2023

    I am a current client of this provider

    His overall health has improved, and I am not afraid to leave him alone during the day. His caregiver is wonder and does whatever he needs her to do.

    Provider Response

    Thank you for the feedback on your experience with Right at Home. We are committed to delivering high quality care. Please know your feedback helps us improve our services.

    Cindy S_30

    4

    May 8, 2023

    I am a current client of this provider

    The services are helpful because I can do most of the things myself, and they kind of give me a little lift. I would recommend Right at Home because the girls who have come out have been really nice.

    Provider Response

    Your feedback is very important to ensure we are doing everything we can to service our clients. Glad to know our staff has been kind and courteous.

    Karen V_19

    5

    May 8, 2023

    I am a current client of this provider

    They free me to be able to go to work during the day, and take care of my moms basic needs. They are easy to get a hold of, and if we have hiccups, they are resolved quickly.

    Provider Response

    Thank you for the 5 Star review! We are committed to delivering compassionate, safe, and high-quality care, and your experience is important to us. Please know your feedback matters and helps us improve the service we provide to our clients.

    Leslie D_7

    5

    April 15, 2023

    I am a current client of this provider

    The caregivers are willing to help me and they fit right in. I have already recommended them because I like the people and they are ready to help me do what I need.

    Provider Response

    Many thanks for the 5-star rating. If there is anything we can do to improve our services, please let us know!

    Mildred R_3

    5

    April 10, 2023

    I am a current client of this provider

    They come and help with toileting and dressing her. I like that they are very responsive to my calls.

    Provider Response

    Thank you for reaching out and providing us with valuable feedback! We love hearing from you! We are thrilled to hear that our services suit your needs.

    Donna G_19

    5

    April 10, 2023

    I am a current client of this provider

    The services are impactful because it is a necessity, and we have to have it. I like Right at Home because they are easy to work with.

    Provider Response

    Thank you for your feedback! Great client experience is our top priority! Thank so much for choosing Right at Home!

    Richard C_40

    5

    March 23, 2023

    I am a current client of this provider

    Anytime I needed anything, they took care of it. If I need to reschedule, cancel or have questions they are right there with a response and efficient. I like that they are very efficient, and friendly, and whatever they say, they do.

    Provider Response

    So happy to know about your great experience with Right at Home so far! We really value your feedback! Thank you for taking the time to share your opinions with us.

    James T_23

    5

    March 16, 2023

    I am a current client of this provider

    They have been here and worked hard to get me good help. I like that they are helpful.

    Provider Response

    Thank you so much for your feedback! We always prioritize staffing and training great caregivers for our clients. We are so glad and thankful for choosing us as your provider!

    Oscar B_3

    5

    March 7, 2023

    I am a current client of this provider

    The impact is positive because I'm walking a lot better, and I really appreciate that. I like that Right at Home is always on time, and they do what they are supposed to do.

    Provider Response

    Thank you for your feedback! So happy to hear our team is able to help your mobility! We always strive to be prompt and provide great care.

    Sandra J_7

    5

    March 2, 2023

    I am a past client of this provider

    They helped me greatly. They were always attentive, and the care was wonderful.

    Provider Response

    We greatly appreciate your feedback! Our aim is to do everything with excellence, including the training of our caregivers. Thank you for choosing right at home for your provider needs!

    Anita O

    3

    February 17, 2023

    I am a current client of this provider

    When they come, it is good. They do everything like bathing and helping in the bathroom. They need caregivers to actually show up.

    Provider Response

    Thank you for your feedback. We aim to hire great caregivers that will have longevity with their clients and Right at Home. Great caregiver and client experience are top priorities for us. We have made great strides in this and will continue to do so.

    Johnny R_1

    5

    February 11, 2023

    I am a current client of this provider

    They provide great care everyday. The care they provide is good. They are professional.

    Provider Response

    We are grateful for your feedback! Our goal is to improve the quality of life for those we serve. Client and caregiver experience are top priorities for us.

    Laurie L_7

    4

    February 11, 2023

    I am a current client of this provider

    They help her with activities of daily of living. They could offer coverage when someone is out.

    Provider Response

    Thank you for the feedback! We would like to thank you for choosing Right at Home are your caregiving provider. We have recently made a lot of great hires and improved the depth of our caregiver quality.

    Maryland T_1

    5

    February 6, 2023

    I am a current client of this provider

    We just need showers. It helps my mother to feel a little more comfortable. The price is good for the services we need.

    Provider Response

    Thank you for your feedback. We love that we have been able to provide great care for your mom! Thank you for choosing Right at Home! 

    Samuel C

    5

    February 2, 2023

    I am a current client of this provider

    They have provided the caregiver I need. I like that they are very responsive.

    Provider Response

    We greatly appreciate your feedback! Our aim is to do everything with excellence, including the training of our caregivers. Keeping the line of communication is a top priority for Right at Home! Thank you for choosing Right at Home!

    Danny M_2

    5

    January 26, 2023

    I am a current client of this provider

    My provider does everything I ask them to do, they are very helpful without complaints. They are always prompt and on time.

    Ricky G_1

    5

    January 26, 2023

    I am a current client of this provider

    My caregiver is thorough. She does a fabulous job. She will do anything I ask. The lady that comes out three times a week, she is wonderful. I only want her.

    Terry M_11

    5

    January 26, 2023

    I am a current client of this provider

    They care for my aunt 24 hours a day. They provide dependable people.

    mike &

    5

    December 21, 2022

    I am a current client of this provider

    They provided peace of mind. The nurses were very professional.

    Roselin W

    5

    December 15, 2022

    I am a current client of this provider

    They are always available. The agency provided superb service while we lived two hours away.

    Anonymous_6793

    2

    December 6, 2022

    I am a current client of this provider

    We have had some that are good and others who are not. They could have the workers show up.

    Provider Response

    Thank you for your feedback! It is good to hear that you have received good caregivers. We hate that some were not a good fit. One of our focuses is to have a great client and caregiver match. We achieve this often but sometimes fall short. We will continue to improve our process on this!

    Chaundra T

    5

    December 6, 2022

    I am a current client of this provider

    The agency helped the client get VA services. The agency has been helpful throughout the whole process.

    Johnny R

    5

    December 2, 2022

    I am a current client of this provider

    The stability of the company has made the experience positive. The training process and the staff are friendly.

    Alan C_3

    5

    November 2, 2022

    I am a current client of this provider

    They have helped a lot with the household things to keep my residence in order by cleaning, shopping, and fill in all the needs I have. They are timely, efficient, and very caring. I would recommend them to anyone if they are receiving the same level of care I am. I am sincere about that!

    Shagayla L

    5

    November 2, 2022

    I am a current client of this provider

    I don't have to sit and worry. They take the worry and give ease. They are friendly and give their undivided attention.

    Greta B_3

    5

    October 25, 2022

    I am a current client of this provider

    I have the same lady when my husband was sick, and I've kept her for 5 years. It helps a lot with them being here doing little things for me that I can't do, since I have bad balance. I like the caregiver that they give me a lot, so I'd recommend them, as I've been with them for a long time now.

    Linda Ann K

    4

    October 12, 2022

    I am a current client of this provider

    I appreciate the fact that the caregiver is so good with my wife and works with her. They found out how much insurance I had and tried to get me to purchase more care than I needed.

    John Wayne S_1

    5

    October 4, 2022

    I am a current client of this provider

    They have provided the care needed which allows me to go to grocery stores and do other things. They are dependable.

    Marsha N_1

    5

    October 4, 2022

    I am a current client of this provider

    I have had three different caregivers, and they have all been willing to help do anything. They keep in contact and work very hard to please you.

    Greta B_2

    5

    September 27, 2022

    I am a current client of this provider

    They adjusted my schedule when I needed it. I like the care person that I have.

    James H_42

    5

    September 19, 2022

    I am a current client of this provider

    They have helped the most with my father's situation, he uses a walker to get around and it helps to have someone with him during the day. I like the lady that comes, she is great and willing to help in any way.

    Willie W_7

    5

    September 12, 2022

    I am a current client of this provider

    We are still getting used to someone coming over, but the caregivers have been really good at listening to Willie's requests. I like that Willie always has someone and they show up on time.

    Barbara L_42

    5

    September 12, 2022

    I am a current client of this provider

    They tend to her needs before she even has to ask. I like that they are very friendly, kind and caring.

    Anonymous_6494

    5

    September 2, 2022

    I am a current client of this provider

    Most of the caregivers have done everything I ask them to. I have been satisfied with the caregivers you sent over to my house.

    Kathy R_26

    5

    August 1, 2022

    I am a current client of this provider

    When we've needed help, they've been appropriately available. I like that they've been easy and reliable to schedule.

    Billy L_2

    3

    August 1, 2022

    I am a current client of this provider

    The caregivers need to stop asking for drinks and food or stop snooping through his house. They lack in communication.

    Patricia G_24

    5

    August 1, 2022

    I am a current client of this provider

    They do things for me that I can't do for myself. When you have a little problem, they take care of it.

    Beatrice Latrice R

    5

    July 6, 2022

    I am a current client of this provider

    They take care of the home. They are helpful.

    Carl S_7

    5

    July 2, 2022

    I am a current client of this provider

    Our caregiver is very efficient. We need the help, and they're doing what needed to be done.

    John V_14

    5

    July 1, 2022

    I am a current client of this provider

    It's been really helpful for him and for me too it has helped me as well. We are very happy with the caregiver that they have provided for us.

    Sue S_13

    5

    July 1, 2022

    I am a current client of this provider

    They have helped me quite a bit. I like that they are good and take of me.

    Francis Adolph G

    5

    July 1, 2022

    I am a current client of this provider

    Everything they do for my husband and for me around the house is excellent. I like the two caregivers we have.

    James D_41

    5

    July 1, 2022

    I am a current client of this provider

    The person that takes care of James does a good job. They make sure James's standard of living is high. They come out and check on James. They seem to know what they're doing.

    Theresa V_1

    4

    June 2, 2022

    I am a current client of this provider

    Having services everyday would make life easier. I love the girl that sits with me, she is my second daughter.

    Roberto O_1

    5

    June 1, 2022

    I am a past client of this provider

    They taught him how to do the exercises and how to care for the wound himself. The nurse that took care of my dad was always available.

    James R H

    5

    June 1, 2022

    I am a current client of this provider

    It has been helping us out a lot. They seem to be real caring about the person they care for.

    Gary S_23

    5

    June 1, 2022

    I am a current client of this provider

    She is a very pleasant person and she drives me around. My caregiver does whatever I ask her to and she is very nice.

    Roosevelt T_1

    4

    June 1, 2022

    I am a current client of this provider

    They try to improve on the help we are getting. They make sure there is someone to send over. It is hard to depend on them because they weren't always coming but that seems to be improving.

    Eugenia B

    5

    June 1, 2022

    I am a current client of this provider

    When they come in, I can leave my mom with them. My mom is ninety one and they are polite and they ;listen to her, they get along well.

    Greta B

    5

    June 1, 2022

    I am a current client of this provider

    The caregivers have helped the most by being with me when I shower because I have a tendency to fall. I like that the caregivers are very good-natured and caring.

    Provider Response

    We love reading these words! We aim to keep our clients safe with the level of independence and normalcy that they desire. Mission accomplished!

    Wayne S_8

    5

    June 1, 2022

    I am a current client of this provider

    The caregiver helps make life easier as she does things for the client I cannot do. I like the person who comes here from Right at Home as she is very nice and never complains about anything.

    Sarah Joy M

    5

    May 3, 2022

    I am a current client of this provider

    They are professional. They are friendly.

    Provider Response

    Thank you for your kind review. We are happy to help!

    Don T_2

    4

    May 3, 2022

    I am a current client of this provider

    Being a quadriplegic, they could give me a primary provider to make my life easier. Their personnel takes good care of me. They go out of their way to help me in the office.

    John Wayne S

    5

    May 2, 2022

    I am a current client of this provider

    They've provided someone to check on the client and it's very helpful. I like their flexibility, because I have times that I have appointments and they work around it.

    John C_58

    5

    May 2, 2022

    I am a current client of this provider

    They come in clean, cook, feed me, clothe me and clean up. I like that they do what they are supposed to.

    Hazel P_1

    5

    March 11, 2022

    I am a current client of this provider

    I couldn't do without them, I just know I need them. I'm 93 years old, crippled, and they help me out a lot. I like that she's here on time.

    Jimmie N_1

    5

    March 11, 2022

    I am a current client of this provider

    They treat you very well. They are on time.

    Patsy W_3

    4

    March 11, 2022

    I am a current client of this provider

    The current provider is awesome. She is a go getter, she does whatever we need her to do and then some. Their ability to replace caregivers if they call in sick. I know times are tough and we live in a rural area, but it is an ongoing problem.

    Anonymous_5837

    3

    March 10, 2022

    I am a current client of this provider

    They could be consistent. They could improve their scheduling, payment system, and the consistency of care.

    James S_42

    4

    March 5, 2022

    I am a current client of this provider

    The helpers are always on time and if they are not going to be here, they call us and let us know. It's better when they first started the first caregiver didn't do anything, but the caregiver we have now is much better.

    Frank C_10

    5

    March 1, 2022

    I am a current client of this provider

    My caregiver gets along with my family. The people are real nice.

    Raymond L_2

    5

    March 1, 2022

    I am a current client of this provider

    Right at Home has never missed a time to come and has made sure that once a week he gets good clean care. Right at Home seems to get along with my husband very well and makes his experience, which he doesn't enjoy, more enjoyable.

    Shelia Dian D

    5

    February 16, 2022

    I am a current client of this provider

    They haven't done anything to make it negative. They pay my provider well.

    James Walter G

    5

    February 16, 2022

    I am a current client of this provider

    They help James with daily mobile activities. They have people that actually care.

    Garvin R

    4

    February 15, 2022

    I am a current client of this provider

    Right at Home has taken away a lot of uncertainties from me since my surgery. Right at Home could improve their communication.

    James G_26

    5

    February 5, 2022

    I am a current client of this provider

    They allow for someone that he's comfortable with to care for him. They have a great relationship. They follow up. They give quality care. They have good communication.

    Arturo S

    4

    February 3, 2022

    I am a current client of this provider

    It's relieved a lot of tension for me know that someone can come and do my little chores. I would tell them that I like that they show up on time.

    Anonymous_5803

    4

    February 1, 2022

    I am a current client of this provider

    With her I'm able to get out a bit. They lack in communication when a caregiver isn't going to show up.

    Lindsey B_1

    5

    February 1, 2022

    I am a current client of this provider

    They are on time and do everything we ask them to. We would recommended them again. They have been on time do everything they need and are real hard worker.

    Billy R_3

    5

    February 1, 2022

    I am a current client of this provider

    I live out of town so it helps me not to have to drive in and do things myself. They are very thorough and patient with the client.

    John Eric H

    5

    January 26, 2022

    I am a current client of this provider

    The services are excellent. It has been a positive experience because they show up on time. Right at Home is excellent. I like that the housekeeper does a great job.

    Carlie R

    3

    January 19, 2022

    I am a current client of this provider

    Seems that it is not very constant makes her job a little harder. When they do not show up, it messes up her schedule. It has been poor the last few months. The care has not been very accurate lately or constant.

    Michael W_27

    5

    January 19, 2022

    I am a current client of this provider

    He looks forward to her coming once a week. She has really been great. I like the provider that was provided to me she is caring, knowledgeable, she makes me feel relaxed when I leave her with him.

    Joseph H_13

    3

    January 19, 2022

    I am a past client of this provider

    It was nice when they were here; it helped me out. The caregivers we had didn't stay very long.

    Brandy F

    5

    January 13, 2022

    I am a current client of this provider

    Right at Home has been doing a good job. They seem to be really caring. They have helped the most with setting up the scheduling. It's challenging to need 24/7 care. I like that Right at Home has been easy to work with. I know they had struggles with staffing, we need 24/7 care, but she worked hard to get it done. They seem easy to communicate with.

    Cleda S

    5

    January 11, 2022

    I am a past client of this provider

    They really cared about the individual. I liked that they seemed personally interested, not just a job, but a personal relationship.

    Terry M_8

    5

    January 6, 2022

    I am a current client of this provider

    They have been very helpful by going to the store for him. They listen and care. They are on top of everything

    Jaime L_1

    3

    January 4, 2022

    I am a current client of this provider

    They get me up, dress me, and feed me, etc. They are finding it hard to keep caregivers.

    James F_15

    2

    January 4, 2022

    I am a current client of this provider

    It was very stressful because we didn't receive any care. If they can supply help, we were out of help more than we had help.

    Provider Response

    Thank you for your feedback. We hate to hear that you did not receive consistent care. Our goal is improve the quality of life for those we serve, not to add stress. We have recently made a lot of great hires and improved the depth of our caregiver quality.

    Ralph C_9

    5

    December 20, 2021

    I am a current client of this provider

    I would be in the hospital without them, they make my life easier. The caring of the nurse and their knowledge on the skills. They seem to really care and they engage the doctors and me.

    Ronnie B_4

    5

    December 15, 2021

    I am a past client of this provider

    My caregiver, Jared did a good job. I would highly recommend my caregiver, Jared.

    Ginger F

    5

    December 8, 2021

    I am a past client of this provider

    The aides made my time very relaxing and pleasant. I liked the pleasant aides that came. We enjoyed each other.

    Edith K_2

    4

    December 3, 2021

    I am a current client of this provider

    They have been most helpful in helping me bathe and get dressed. I like the help I am getting from the agency.

    Willie E

    3

    December 2, 2021

    I am a current client of this provider

    It would make my life easier if they could keep me company. I would like the company to be honest about what they're offering to people.

    Patricia H_25

    5

    November 18, 2021

    I am a past client of this provider

    The agency was helpful by meeting all her needs and doing anything she needs. They improved her health. I liked that they were caring, provided good quality of care, and had good communication.

    Marjorie M_5

    4

    November 18, 2021

    I am a current client of this provider

    They are very likable and do a good job. They send someone who always does a good job.

    Sylva W

    5

    November 15, 2021

    I am a current client of this provider

    It has made things easier for me since I don't have to be at home all the time. It gives me a break. I've liked that their people are pretty good.

    Allison Marie V

    5

    November 8, 2021

    I am a current client of this provider

    Today she vacuumed the floor. I like that they are open and honest.

    William "Bill" G_3

    5

    November 1, 2021

    I am a past client of this provider

    They helped me get better, so I am able to work on my own. They have provided me with exercises that have happened to help my knee. The people at the agency where very helpful, very kind, listened well, answered my questions.

    Alvin "Tom" S

    4

    November 1, 2021

    I am a current client of this provider

    Just being here and doing some of the things that I need them to do to help me out. I have been satisfied with the services. Everyone has been very satisfactory.

    Mary S_18

    4

    October 21, 2021

    I am a current client of this provider

    The agency is helpful by allowing me to have some free time and not making me sit with my mother 24/7. I would like to see the communication improved.

    Provider Response

    We’re so glad to provide you with some much needed respite care! Right at Home is actively working to improve communication. We’ve recently hired two new employees to help with customer relations and scheduling. We’re hopeful that this improves your overall experience with us!

    Will M

    5

    October 7, 2021

    I am a current client of this provider

    I have one leg and she makes bathing and chores a lot easier. I like the amount of coverage that they offer, and they bill weekly.

    Provider Response

    Thank you for your review. We are grateful for the opportunity to make daily life easier on you!

    Danny S_4

    5

    October 2, 2021

    I am a current client of this provider

    They help with my daily activities. Everyone's prompt and nice. They do what's expected of them.

    Provider Response

    We’re so glad to hear that you’re pleased with our services. Thank you for taking the time to share a review!

    Alfred B_5

    5

    October 2, 2021

    I am a current client of this provider

    I'm eighty-two so having someone else here to help my husband is important, especially with helping him with showers. I like this agency because they came to the rehab to help me know what I needed to do to help my husband.

    Provider Response

    Thank you for your detailed review! We are proud to work with compassionate care partners and happy to hear about your husband's seamless transition from rehab to home.

    Lawrence T_1

    4

    September 25, 2021

    I am a current client of this provider

    They have been taking care of me in general. That they screen all their employees before.

    Lorane Miller S

    2

    September 16, 2021

    I am a current client of this provider

    We need caregivers that are professional. When we like a caregiver, we would like to be able to keep them instead of having to change them. They could be more consistent, I have different girls all the time and there seems to be a large turn over.

    Provider Response

    Thank you for your feedback. We aim to hire great caregivers that will have longevity with their clients and Right at Home. Great caregiver and client experience are top priorities for us. We have made great strides in this and will continue to do so.

    Marsha N

    5

    September 10, 2021

    I am a past client of this provider

    It helped relieve me of some of the stress of taking care of him. I like that they are efficient, and I like the caregiver I have.

    Margie S_4

    5

    September 10, 2021

    I am a current client of this provider

    They've helped me the most by giving me a caregiver to help me with overall cleaning of my house. I like how they have great customer service and the quality of care that we get from the caregivers is great.

    Alvoid P

    5

    September 8, 2021

    I am a current client of this provider

    On the days that she comes she gets my husband up. I'm really pleased with our home health aide.

    Anonymous_4397

    3

    September 3, 2021

    I am a current client of this provider

    Sometimes I have to train the person that is coming in, but other than that is has made a good impact. They need to improve their training for their caregivers. They should give me more Independence.

    Anonymous_5096

    5

    August 24, 2021

    I am a current client of this provider

    They have helped us out with rides. We really like the caregivers that come and help us.

    Janis P

    1

    August 16, 2021

    I am a current client of this provider

    I expect them to come help on Saturdays, and they are never here, but the girl that comes on Sundays is great. It is so frustrating that people have been calling in and not showing up for their shifts. She needs to have people here on the weekends.

    Provider Response

    Thank you for your feedback! We love to hear that your caregiver on Sundays is a great fit. We are passionate about trying to find the best client caregiver match. We have recently made some great new hires and will work to improve the consistency in your schedule.

    Freda H_1

    5

    August 11, 2021

    I am a current client of this provider

    They get him his meals. They do a good job taking care of him.

    Ellen S_13

    3

    August 5, 2021

    I am a current client of this provider

    Considering the days they show up. I would like them to communicate more timely and to hire more qualified caregivers and resources. They are compassionate. I would like better communication and the quality of their workers can be improved. They could follow up better as well.

    Mildred C_4

    4

    August 4, 2021

    I am a current client of this provider

    They do not have much to do, but what they do is okay. I am getting good care. I like the companionship.

    James L_28

    5

    August 3, 2021

    I am a past client of this provider

    My husband didn't require as much care as we thought. They assisted in his mobility. They sent someone to my specifications.

    Earnest B_3

    3

    August 3, 2021

    I am a current client of this provider

    They could send me the same person every time so I could get used to them. I'm getting a different person every week and the young boys they send don't know how to clean properly. There was one boy I hope I never see again, he doesn't know how to mop. He just left the water on the floor. Sometimes they move objects and I can't find them.

    Jackie R_5

    2

    August 3, 2021

    I am a current client of this provider

    If they aren't helping, they are just in the way. I don't know when they come anymore. I need them to do their job as we've asked them to do. We need them to help me around the house and help my husband take baths. They need to educate these caregivers in their job. They don't know what to do. They would show up when they wanted to instead of when they were scheduled to.

    Provider Response

    We are grateful for your feedback. We are sorry that you have had a negative experience with our services. Our aim is to have excellent communication with our clients and training for our caregivers. We will take your feedback and continue to improve in these areas.

    Marie E_3

    4

    July 28, 2021

    I am a past client of this provider

    They took care of me and would help my husband take care of the house. They could send the same person every week.

    Anonymous_5019

    3

    July 27, 2021

    I am a past client of this provider

    They could have had consistent providers. I would like them to have more qualified providers.

    Corene W

    5

    July 21, 2021

    I am a current client of this provider

    They make me things to do eat. They help me with everything that I need. They are on time. They are good to me. They help me.

    Perry S

    5

    July 14, 2021

    I am a current client of this provider

    I could not have made it without them. We would have had to go into a care facility if it was not for them. I like that their workers have been so gracious, helpful, and right on task.

    Alen C

    4

    July 12, 2021

    I am a past client of this provider

    Some of the caregivers did not know how to cook or clean and were really young. She did know how to do the medical things though. They just needed people to show up. One caregiver that came out first was really good. I really appreciated that she was closer to my age group.

    Brock P

    5

    July 8, 2021

    I am a current client of this provider

    They show up with the food I need. They are dependable for me.

    Ann L_12

    4

    July 7, 2021

    I am a current client of this provider

    The quality of the girls who come on a daily basis I've been pleased with. The caregivers are very nice and talented. I'm very pleased with what they do.

    Janet M_13

    5

    June 22, 2021

    I am a current client of this provider

    They assist with baths and housekeeping. They keep us posted of arrival times if they are gonna be late and they have a caring attitude. They take good care of my dad.

    Muriel J

    5

    June 17, 2021

    I am a current client of this provider

    They make sure that they send out the best workers to our home. They have good workers.

    Ann P_9

    5

    June 15, 2021

    I am a current client of this provider

    Their services have helped me a lot. I have dealt with home care before with other agencies and they can't compare because Right at Home is so good. They do what they say they are going to do.

    Arthur C_5

    5

    June 14, 2021

    I am a current client of this provider

    They make sure to keep the service going for me. The people in the office keep me informed.

    Carrie R_4

    3

    June 8, 2021

    I am a current client of this provider

    My dad is a fall risk and he has other serious issues. They need to do a better job at focusing on his needs. I would like them to pay the home health aides a little bit more so that they put more into it.

    Peggy M_10

    2

    June 8, 2021

    I am a current client of this provider

    They could have cleaned better and followed directions. Most of them did not know how to clean anything. I hired this people to clean my house.

    Provider Response

    We greatly appreciate your feedback! Our aim is to do everything with excellence, including the training of our caregivers. We have recently upgraded our training program for our caregivers to ensure they are able to perform expected tasks at a high level.

    Anonymous_4106

    5

    May 20, 2021

    I am a past client of this provider

    The hotel that we had booked was supposed to be a handicapped room, and it was not. The caregiver had to help my husband get into the shower and that was above and beyond her call of duty. They are dependable.

    Glenn m

    5

    May 17, 2021

    I am a current client of this provider

    She helps with bathing and getting him out of the car. She comes once a week. Our caregiver's friendly.

    Joe N

    5

    May 17, 2021

    I am a current client of this provider

    They assign people who work best with my mom. The people have been super helpful and the lady who works with my mom will do anything for her. She is mindful of her needs.

    William T_11

    5

    May 7, 2021

    I am a current client of this provider

    They are helpful by using medication for him. They are concerned for my husband.

    Carol M_39

    5

    May 6, 2021

    I am a past client of this provider

    They sent me a really nice person. They were prompt and the person they sent was nice. We only cancelled because my friend can do the job and I was more comfortable.

    William W_19

    3

    May 6, 2021

    I am a current client of this provider

    They could provide consistency with the caregivers to provide good care always. They could provide communication because the past two weeks there would be no one here at 9 and no one called us that they were going to be late. Also one time they didn't show up. I called them and they never gave us a call back especially Jessica.

    Jo Ann H_1

    5

    April 28, 2021

    I am a current client of this provider

    It helps me tremendously, since I work and have my own care for my family. Everything that they do is something I don't have to try to do when I get to the house. It is a lifesaver for me. My mother loves the caregivers that we have, she has several favorites and they always try to get those people.

    Janet J_1

    4

    April 28, 2021

    I am a current client of this provider

    She deals with arthritis and can barely do things for herself. They are able to do things for her that she can't do. I like the punctuality of the caregivers and the work that they do.

    Jeff J_3

    5

    April 22, 2021

    I am a past client of this provider

    They always sent caregivers to us, and they helped prepare their meals and doing light housework. They care about what they do and they are attentive.

    Samuel F_2

    5

    April 13, 2021

    I am a current client of this provider

    They help him stay out of a facility. They help with his physical therapy. They are always there when we need them and they are helpful.

    Matthew C_1

    4

    April 13, 2021

    I am a current client of this provider

    When the caregivers come, they help me out the most by helping and showering me. I want them to improve their organization and communication.

    Richard K_18

    5

    April 9, 2021

    I am a current client of this provider

    I don't know how they could make life easier, but they do help with my exercises. I would recommend them because the staff working here is pretty good.

    Richard P_11

    4

    April 5, 2021

    I am a current client of this provider

    They just need to hire more caregivers. My husband has issues and they shadow him while I get things done, Most of them are very good. They should be able to provide a caregiver when they are scheduled.

    Reggie S

    5

    April 5, 2021

    I am a current client of this provider

    They make sure that everything is taken care of with my husband. They do the right things and they help us with the VA.

    Norman H_2

    4

    April 5, 2021

    I am a current client of this provider

    They have helped me with their cooking skills. The quality of the help has been very good.

    Anonymous_4612

    4

    March 16, 2021

    I am a current client of this provider

    They help tremendously. We have all we need at this time. The household work helps a lot. She also picks my husband up from appointments since I cannot drive or lift well. We ask for whatever we need and they just do it for us.

    RC M

    4

    March 10, 2021

    I am a past client of this provider

    They were on time. While they are at my house they could have has more self motivation to work harder.

    Jean W_17

    4

    March 10, 2021

    I am a past client of this provider

    They helped me feel secure. It was emotionally great for me. I can't think of anything they could've done. Everyone they sent was very good!

    Martin D_1

    4

    March 9, 2021

    I am a current client of this provider

    They make it easier because I need someone here to help me with the things that I ask for. In the beginning there were several times I had late calls saying that a caregiver could come on a different day instead of the scheduled day. I like all of the people I have dealt with so far.

    Charles H_14

    5

    March 5, 2021

    I am a current client of this provider

    I like that someone comes in and that my time is freed up. I like the people that come here, and my husband likes them as well.

    Johnnie A

    5

    March 4, 2021

    I am a current client of this provider

    They trained me on how to help him as well and they take care of his needs. I like the amount of care they offered and they are professional.

    Terry N_3

    5

    February 22, 2021

    I am a current client of this provider

    They're very helpful. They take her places and make her day happier by doing so. Their services are really good. They do things that other home care companies don't.

    Anonymous_4531

    5

    February 19, 2021

    I am a past client of this provider

    They were very helpful and professional to my wife. They explained things slowly to her and talked to her polity. I like the nice and professional personnel.

    Janet J

    5

    February 12, 2021

    I am a current client of this provider

    You don't have to tell her everything, she knows what to do in terms of cleaning. I like the fact that the employee they sent me was excellent. I was able to get the bill paid without having to write a check. They can take it out of my account.

    Floyd P_2

    5

    February 4, 2021

    I am a current client of this provider

    It allows me time to work. They provide care for my dad.

    William Henry M

    5

    February 2, 2021

    I am a current client of this provider

    They listen when I have a question or any kind of problem and they are very attentive. They have always been very attentive to our needs and we have not had any problem with the caregiver we have now.

    Polly W_1

    5

    January 27, 2021

    I am a current client of this provider

    We have a lovely lady that is very caring. She checks up on her often even when she doesn't have to. They were quick to answer my request for help.

    Kathy L_20

    4

    January 22, 2021

    I am a current client of this provider

    They are doing what they need to do and what she wants them to do. The scheduling needs to be better. A caregiver was not able to come and they ha to switch things up the day of and get us a new caregiver.

    Michael W_18

    5

    January 21, 2021

    I am a current client of this provider

    We had a problem with one of the ladies and they took care of her. If we have a problem one of the caregivers take care of it.

    Edward C_6

    4

    January 16, 2021

    I am a current client of this provider

    They take care of my needs. They provide good service.

    Shirley G_5

    5

    January 12, 2021

    I am a past client of this provider

    I could not have survived without them. They took care of me. They could improve on their scheduling.

    Walter W_2

    5

    December 11, 2020

    I am a current client of this provider

    The services provided by Right at Home have been a high impact because they're allowing me to live my life the way I should. I would recommend Right at Home because they conduct business well.

    Edith L_2

    5

    December 3, 2020

    I am a current client of this provider

    The impact daily is great. They send the same people. I would recommend them because they send sincere and kind people.

    Lillie L

    5

    December 3, 2020

    I am a current client of this provider

    They are doing everything that we require and what we ask of them. They are consistent.

    John David L

    5

    November 13, 2020

    I am a current client of this provider

    Just to be responsive if I have any questions. They are friendly and the caretaker is nice to talk with. We run errands.

    Tina P_1

    5

    November 13, 2020

    I am a current client of this provider

    It is nice to have someone there with my dad. It gives myself and my mom some relief. We are always contacted when the caregiver is not going to show up. they are very attentive to my dad's needs.

    Laurel K_2

    4

    November 9, 2020

    I am a current client of this provider

    They do a lot of the things that I couldn't do. They could charge less.

    Suzanne M_7

    5

    November 7, 2020

    I am a past client of this provider

    They've been available for when I need them. They find someone whenever I have a procedure and need them to help.

    Daphne S

    5

    October 28, 2020

    I am a past client of this provider

    I may need to call again for more services, it was good. My mother enjoyed their company. You can always call them if you needed changes.

    Hardy S

    5

    October 27, 2020

    I am a current client of this provider

    It helps me a lot. They are here to do some cleaning and maintenance that I need done every week. They are always on time and they do good work.

    Oneida D

    5

    October 22, 2020

    I am a current client of this provider

    They are on time and they do what they are supposed to do. I don't think it could get any better. I would recommend them. I have a lady come to sit with me three times a week and she is really good.

    Cora M_1

    5

    October 20, 2020

    I am a current client of this provider

    Everyone has been so courteous. They really help me get by and they drive me around. I don't have any problem with them being late and I know I can call and cancel if I need to.

    Greg H_10

    5

    October 13, 2020

    I am a current client of this provider

    They always send me good people who talk to me nicely. They need to make sure that they call me before they miss sending me somebody.

    Mildred H_3

    5

    September 28, 2020

    I am a current client of this provider

    They've listened to her and care about her needs. The aides care about the patient and go out of their way to help her.

    Carol H_21

    5

    September 28, 2020

    I am a current client of this provider

    They have kept up our nutrition. We had a few problems trying to find the right match to get what we needed.

    Curtis S_4

    4

    September 23, 2020

    I am a current client of this provider

    They helped to get him to the doctor. They need to give me a statement of the credit on my account.

    Shirley V_1

    5

    September 15, 2020

    I am a current client of this provider

    They help take me to my doctors appointments. They will help carry my oxygen. This agency is helpful and dependable.

    Emma 'Retta' G

    3

    September 15, 2020

    I am a current client of this provider

    I just do not have enough time with them. I need more time with the caregivers, but I am not able to afford them. My bill keeps fluctuating and I do not know why it keeps going up.

    Lauralee T

    5

    September 4, 2020

    I am a current client of this provider

    They allow me to have a part-time job, and mom to stay safe while I am gone. They make a strong effort to provide consistent care, in terms of people. There is also flexibility that is needed when schedules are changed.

    James & Geryl T

    4

    August 25, 2020

    I am a past client of this provider

    It helped me and my niece out quite a bit, because we did not have to worry as much. I know that in the industry it is a pretty high turnover. I think from the time we started, we had at least three different providers, and we wanted to have consistency. My parents had problems trusting people coming in, and my father went off and fired them, because he feel that he could not trust them.

    Mary M_46

    5

    August 13, 2020

    I am a current client of this provider

    It makes me feel a lot better and I can work around my house and it makes it look nice again. They are doing my house cleaning and the person that comes is very flexible and willing to change things.

    Clayton C

    4

    July 14, 2020

    I am a current client of this provider

    I was really in need of help. I am old. I have to lift him and take care of the house. My kids told me I needed to do something. The caregiver does all the house work. My husband is in a wheelchair. I realized the lady had not been trained to transfer him from a chair. I told her what I knew, then they got some training for her.

    Anonymous_2241

    5

    July 8, 2020

    I am a current client of this provider

    I like that they always show up on time. They have some really good people working for them and they have been taking care of me really well.

    Dianna B_1

    5

    March 24, 2020

    I am a past client of this provider

    They took care of my wife so I could go to work. They were very respectful and did what they were supposed to.

    Shirley A_7

    5

    March 10, 2020

    I am a current client of this provider

    It's more of a companion thing and I don't require a whole lot of housework and stuff. They are timely and friendly. We have indicated some preferences.

    Mark A_4

    5

    March 10, 2020

    I am a current client of this provider

    It gives me time to go run errands. I like the person that they have us with. She is very helpful.

    Elvin B

    5

    February 20, 2020

    I am a current client of this provider

    They have helped me the most by taking care of my husband. She takes very good care of him, and it takes the load of hands and gives me time. I like the level of care, the way he's treated, and the way they communicate with me.

    Robert C_36

    5

    February 14, 2020

    I am a past client of this provider

    They were very caring and soft spoken. When he asked them for something they really had to listen. I felt very comfortable with all of them. They were always on time, they got there early, and the did their talk with the phone that was leaving. Everything went very smoothly, and they were very caring.

    James W_22

    4

    February 6, 2020

    I am a current client of this provider

    It frees me up to do other things and my mother can't take care of my dad at all. It helps emotionally too. They could improve the scheduling.

    Wanda H_2

    4

    February 6, 2020

    I am a past client of this provider

    Wanda was not crazy about the service because she did not like the substitute caregivers that would come in for the permanent caregiver. The case worker and the main caregivers were wonderful. We got along great with both of them.

    Jim D_10

    5

    January 14, 2020

    I am a current client of this provider

    They help him with his day to day things. They are providing great services for him. The providers that come in are really nice and they are able to come in and do the work they need to.

    Marilyn E_1

    5

    January 14, 2020

    I am a current client of this provider

    Right at home is always there for me. I like that they are very friendly, efficient, and provide excellent care.

    John K_29

    4

    December 20, 2019

    I am a current client of this provider

    They could charge less money. They've been helping my husband transfer correctly from the toilet to the scooter and in and out of bed. It's kept him from falling and hurting himself. I think that the people that we've had are doing a good job.

    Charles R_6

    5

    December 18, 2019

    I am a past client of this provider

    The person who did our intake was amazing. She really helped us with our needs and explained anything we needed. As Charles' daughter, it gave me great peace of mind to know that I could trust them to call me if anything came up. Right at Home was easy to work with.

    Ronald C_1

    5

    November 19, 2019

    I am a current client of this provider

    They will do whatever I need to be done. I get really good care.

    James J_11

    5

    November 12, 2019

    I am a current client of this provider

    The provider has helped me the most because of their organization. If they have trouble finding someone, we find a solution because they work with me. I like their consistency.

    Gale C

    4

    September 27, 2019

    I am a past client of this provider

    I only used them on the weekends, but they were a great help when they were here. I liked one of the caregivers that they sent.

    Gary L_4

    5

    September 12, 2019

    I am a past client of this provider

    He had a stroke and was in rehab for a few weeks. My family and I needed to be able to trust the person there, and my dad needed to be able to trust that they could provide care for him. They gave him someone to talk to during the day for companionship. They helped with the transition after a traumatic event. They were always thorough with explaining things upfront. Our expectations were always met. In the event that something was changing, they did a good job at explaining that. They were receptive to our feedback. We never ran into any frustrating complications.

    James N_7

    5

    September 5, 2019

    I am a current client of this provider

    Everything has been positive for him. We are a first time user of this kind of service, so how positive it is depends, but they have done everything wonderfully for him. They just help out and do the best they can, and I have had no problems with them.

    Anonymous_2437

    3

    September 4, 2019

    I am a past client of this provider

    Some were excellent, and some were average. One individual didn't show up. I had a doctor's appointment at 10, and he didn't show up until a few minutes prior. They were supposed to get here at 8 or 9. He got here 2 to 3 hours late. We didn't get my loved one properly dressed, and I had to do all the bed changing. He had a lot of excuses about keeping his nieces and nephews and oversleeping. I just let him help me physically, and I let him go home. I told him he was dismissed and that I didn't want him back again.

    Lucille H_1

    5

    August 21, 2019

    I am a current client of this provider

    I don't know what I'd do without the services. I think the agency is very good because they give me time for me to get things done.

    Roberta and William G

    4

    August 20, 2019

    I am a current client of this provider

    They make my life easier by knowing that we are safe when they are there for us. I like that they are dependable on having caregivers showing up.

    Anonymous_1182

    5

    August 8, 2019

    I am a current client of this provider

    They are helping him. We don't have to do what they do. They have been very good. They communicate well when the caregiver can't come.

    Deanna S_1

    2

    June 6, 2019

    I am a past client of this provider

    It would be better if they could have hired someone who didn't mind the smoking. I think they had a policy to hire people that didn't smoke. I had a issue with my admin person having an attitude with me. I wasn't impressed with the company. The caregivers I liked didn't want to stay around because of the smoking.

    Provider Response

    Hello Deanna, We sincerely apologize for not meeting your expectations. We strive to match each client with the perfect caregivers and your experience with Right at Home is one we do not take lightly. We will use your response as an opportunity to improve our caregiver to client pairing. Right at Home values client feedback and continues to utilize it to maintain our 91% client satisfaction rating. Again, Right at Home thanks you for taking the time to share your concerns. Through added resources we would love the opportunity to better serve you in the future. Please feel free to contact me anytime – Sincerely, Megan

    R C L

    5

    June 6, 2019

    I am a current client of this provider

    The person that they sent out is a great selection for me and she is excellent. So far, it is really good. I like the person that comes to my house. She does an excellent job.

    Charles G_9

    5

    May 29, 2019

    I am a past client of this provider

    They did something when he needed something. They were always there on time, and the caregivers were very sweet and nice.

    Marcie O

    5

    May 9, 2019

    I am a current client of this provider

    They are very understanding and take their time with her. I like the people they send out.

    Burla M

    5

    May 9, 2019

    I am a current client of this provider

    She does everything she is supposed to, like mopping, dusting, vacuuming, and making the bed. She is always on time.

    Robert C_28

    5

    April 3, 2019

    I am a current client of this provider

    It has allowed my mother to remain independent in the home. The services also help us meet our needs. The management of the company is very responsive. They are willing to solve issues.

    Darrell C

    5

    April 1, 2019

    I am a current client of this provider

    They do a very good job of helping mom basically survive. For the most part, the ladies taking care of my mom are very good.

    Joe B_5

    5

    March 21, 2019

    I am a current client of this provider

    They are always very friendly and they go along with what you say. I would recommend them, they have done everything I needed.

    George H

    5

    March 6, 2019

    I am a past client of this provider

    I just needed someone here, they didn't have to do too much for me. They were here to monitor me and then be able to do something in case I was choked. They seem to care. The management came out and visited us. They are easy to get ahold of and have worked through anything.

    Anonymous_1608

    4

    March 4, 2019

    I am a past client of this provider

    They kept the house neat, and they kept us well fed. They were friendly, nice, polite, clean, helpful, and patient with us.

    Leslie S

    5

    February 20, 2019

    I am a current client of this provider

    The best thing has been that they drive her to doctor appointments that are too far for her to drive to. I would recommend them because overall, my mom has been very pleased and they have provided care.

    Garold R

    5

    February 13, 2019

    I am a current client of this provider

    They help me by taking me to the grocery store and doctor appointments. They also do housework for me, like making the beds. They are friendly and observant to my needs.

    Phyllis J_3

    5

    January 18, 2019

    I am a current client of this provider

    I was unable to provide the care that she needs because of my age and therefore, I needed some outside help. They are efficient and cordial, especially the manager.

    Judith C_2

    3

    January 9, 2019

    I am a past client of this provider

    They could have made our lives easier by providing a person who interacted with my wife instead of just sitting there. She was more of a babysitter than a home care person. They could have sent a more qualified people to come and take care of my wife. She had very little initiative and did very little work. She did not take the ball and run with it.

    Tammitha M

    3

    January 4, 2019

    I am a current client of this provider

    They can communicate better with me as a paying client. They could take time to see how I feel about the care I am receiving.

    Henry A_1

    5

    December 15, 2018

    I am a current client of this provider

    The service relieves some pressure about caring for my loved one from me. The caregiver that comes is friendly and talks my loved one into taking a shower.

    Clarence C

    4

    December 1, 2018

    I am a current client of this provider

    It helps, but it's not 100% required. They do an adequate job. They just send a lady to clean my house twice a week.

    Tom W_1

    5

    November 28, 2018

    I am a past client of this provider

    It was a lot of help because they did what they needed to do for that day. It was different everyday. They provided the services that she needed at the time.

    James M_12

    5

    November 27, 2018

    I am a current client of this provider

    They've taken care of my dad and his needs. The one-on-one experience has been better than expected.

    Joyce S_2

    4

    November 9, 2018

    I am a past client of this provider

    There was someone here with me at night when I was going through my problem. It was a comfort to me to know there was someone in the apartment with me. I don't know of anything they could have done better. All I can say are good things about them.

    Charlotte H_1

    5

    October 10, 2018

    I am a current client of this provider

    They have helped the most by being there when they say there are going to be there. The caregivers take me to doctor's appointments. The most important thing I would tell a friend is that the agency is dependable.

    Karen H_3

    5

    October 2, 2018

    I am a current client of this provider

    They have helped the most by relieving the stress of his wife. I like that they have been very accommodating and provided personal service.

    Mary J_5

    5

    October 2, 2018

    I am a past client of this provider

    The services helped me get everything I needed done efficiently. I liked how kind the caregivers were to my father. They went above and beyond what they were supposed to do.

    Anonymous_192

    4

    October 2, 2018

    I am a current client of this provider

    They've really taken a load off my back with their help. I am happy with the current home health care person. There was some confusion with scheduling, but it was figured out.

    Allan T

    3

    September 20, 2018

    I am a current client of this provider

    They help by taking care of mom's bathing and trips to doctor's appointments. They could be more consistent and have caregivers that are the same ones. There is a lot of turnover and they need to pay people more and pay for their mileage. We've have had 4 different people in the last 7 days.

    Martha M_2

    5

    September 5, 2018

    I am a current client of this provider

    They have been great. They are good company because I live in a small apartment, and I like that. They are very friendly. Sometimes I don't have anything for them to do and we just sit and visit, go to the grocery store, go out to the cemetery, or do whatever.

    Huey L

    5

    September 5, 2018

    I am a current client of this provider

    I don't know what we would do without Right at Home. So far, I'm very pleased with everything Right at Home has been able to do for us.

    Estree B

    5

    August 13, 2018

    I am a current client of this provider

    They are very knowledgeable and helpful. Everyone is very professional.

    Patricia W

    5

    August 1, 2018

    I am a past client of this provider

    It was really helpful and I wasn't able to clean back then. I liked the way they did things.

    Megan C

    5

    July 13, 2018

    I am a current client of this provider

    It has been a huge relief for me and it has been good for my husband. It allows me to get out and volunteer. It has been really easy to work with them. They are very accommodating and they call to see if we want people to fill in. My husband loves his caregiver so much that he says no.

    Bernice B

    4

    July 5, 2018

    I am a current client of this provider

    Their participation is very important. Someone has to always be there. I understand that is difficult for them to have a nurse on call, but it puts me in a difficult position if they can't get one. It can be devastating for me. They have been getting more consistent coverage lately. I know it can be hard to find qualified nurses.

    Ray H_4

    5

    July 2, 2018

    I am a past client of this provider

    We just needed someone here. I would recommend them. I was impressed about the man who came to the house to introduce us. He put in a lot of effort for us.

    William E

    5

    June 13, 2018

    I am a current client of this provider

    My caregiver helps me by being on time. She helps my spirits and helps me clean the house. I don't know them that well.

    Anonymous36

    5

    June 11, 2018

    I am a current client of this provider

    I get good help five days a week. They help with taking care of my needs and personal care. They do try to give people what they need and ask for.

    Jean B

    5

    June 5, 2018

    I am a past client of this provider

    It made a big difference in her being able to get dressed and undressed with a broken arm. I felt like they were priced right, and they were a good service.

    Jim W_2

    4

    May 11, 2018

    I am a current client of this provider

    They are very observant and friendly and very helpful. They are concerned about my care and keeping me busy and doing things. They're always wanting to know what kind of food I like better. I like their dining and their activities.

    AnonymousBl

    4

    April 27, 2018

    I am a past client of this provider

    They are available. It was good. Providing the assistance and having someone here with my loved one was helpful. They really didn't do a whole lot.

    Jeana S

    5

    April 19, 2018

    I am a past client of this provider

    They were very helpful. I could not have left to work and left mom here without someone checking on her.

    Marilyn R

    4

    April 11, 2018

    I am a current client of this provider

    I'm happy with the company but on Easter weekend, they didn't giver her the medications she needed in the morning and waited to give it to her until the afternoon. Right at Home has allowed me to not need to come in the morning to give her her medication.

    Anonymous39

    1

    April 11, 2018

    I am a past client of this provider

    None of the caregivers were on time. I had three people in three visits. It was not quality. They could have done more while they were here.

    Provider Response

    We apologize for your experience and assure who this is not typical of our agency. We put a lot of resources into trying to ensure that our clients get quality and consistent care. Also, we will tell you that we love learning and improving so we will make the most out of your feedback. We would like opportunity to hear more if you are willing please call us nd ask for Matt.

    samintx

    5

    April 7, 2018

    I am a current client of this provider

    So happy to have found this service. My experience with the has been great. Reasonable pricing and such nice employees. It is a comfort to have Right at Home available in Tyler.

    Ronnie R

    3

    January 8, 2018

    I am a past client of this provider

    I did not have a good experience at all. I didn't hear anything from anyone for almost a month and was left hanging. I left a voicemail and they didn't get back to me for days. I don't know who the blame lies with. They were fantastic when they came. Their attitude was great and they were professional.

    AnonymousEw

    5

    January 6, 2018

    I am a current client of this provider

    Right at Home has caregivers that have pleasant personalities and are happy. The caregiver cleans my wounds and is happy to do to the work.

    Anonymouspa

    5

    January 6, 2018

    I am a current client of this provider

    The biggest factor is that they've been professional, on time, and are always there. Since they can be there, I can continue with other activities and my loved one can continue with their activities as well.

    Karen W

    4

    January 6, 2018

    I am a past client of this provider

    Right at Home showed up when we needed them. The services were very necessary and helped the most by doing what they said they would.

    Tony G

    5

    January 4, 2018

    I am a current client of this provider

    We're very happy and comfortable with the caregiver that we've been assigned. It's enabled me to leave Mom with someone I feel safe with, and someone she feels safe with.

    Lori V

    1

    December 29, 2017

    I am a current client of this provider

    Right at Home needs to communicate, be proactive, and care. Right at Home could communicate and be proactive in taking care of what needs to be done.

    Provider Response

    We would like to take the opportunity to let you know that we sincerely apologize for the lack of communication that you experienced at that time.  Right at Home Tyler has taken your feedback and experience as an example for our team to grow in. I know through personally talking to you on the phone that all items have been addressed and we have worked through your feedback. -Matt

    Larry A

    5

    December 14, 2017

    I am a past client of this provider

    Right at Home has caregivers that pay good attention to their clients. Right at Home made my life easier for me; the caregivers that I had met all of my needs.

    Dana S_2

    4

    December 8, 2017

    I am a past client of this provider

    Right at Home did not have a home health aide or rehab services. The caregivers checked my loved one's blood pressure and her temperature.

    Anonymous

    4

    December 2, 2017

    I am a current client of this provider

    I would tell a friend to talk with the Right at Home management because they listen and they are good people. Most of the Right at Home caregivers tend to be more hands-off rather than hands-on. They don't volunteer to do things for the client.

    Linda N

    4

    December 1, 2017

    I am a past client of this provider

    I would recommend Right at Home because I liked how they would work with you to accommodate your needs. The services for my loved one made her life much, much better, and it took a load off of her.

    Nickie B

    5

    November 27, 2017

    I am a current client of this provider

    I would recommend Right at Home because the caregiver is good about taking care of me and my little dog. The services help me because I have a hard time walking. The caregiver does everything I ask her to do.

    Iris M

    4

    November 22, 2017

    I am a past client of this provider

    Right at Home is reliable. They were able to find a caregiver and were courteous. Right at Home's services allowed me to relax more because I wasn't the only providing care.

    Maria C

    5

    November 17, 2017

    I am a current client of this provider

    We have had no problem accessing the nurse no matter what time we call. The nurse is warm and never offensive. The services make life better because the nurse keeps things sterile and clean.

    Delwyn S

    5

    November 14, 2017

    I am a current client of this provider

    I would say that Right at Home is there when they say they are going be. Right at Home comes in and helps my mom some with her needs, and then the caregiver will also help with cleaning.

    Bob C_8

    1

    November 3, 2017

    I am a past client of this provider

    I would tell my friends that Right at Home does not train their caregivers. Right at Home could have trained their caregivers better.

    Provider Response

    Hello Bob, I’m sorry for the experience you had with our Caregivers. Training is something we definitely take seriously. Our policy is to have the Case Manager train any Caregiver that enters your home on the designated plan of care. I believe this is something that sets us apart. We will definitely take what you said and evaluate it. Thank you for the opportunity to learn from your feedback!

    Joy H_5

    4

    November 1, 2017

    I am a current client of this provider

    I would tell a friend that Right at Home is concerned about the care and services they provide. Right at Home has made my life easier because they are very nice and professional, I really enjoy having them.

    judie d_1

    4

    October 6, 2017

    I am a current client of this provider

    Right at Home does what they say they will when they say, and they are a reputable agency. I don't see any major influx on my wife's life through the services provided by Right at Home. From what I have heard from her, the caregivers need more one-on-one training.

    Erin C_1

    5

    October 5, 2017

    I am a current client of this provider

    The caregiver from Right at Home is very friendly, accommodating, and knowledgeable about what she is doing. Right at Home comes to my house to give me IV's so I do not have to take off work to do it.

    Kathryn S_4

    5

    October 4, 2017

    I am a current client of this provider

    If someone could afford Right at Home, then I would recommend them. I would tell them that the service is very good, and they come and help me twice a month because it is so expensive. The service provides me with rides to the different places that I need to go.

    Alma "Lynn" S

    4

    October 4, 2017

    I am a past client of this provider

    Right at Home was very punctual. They did pretty much what they were supposed to do. The services of Right at Home helped my husband out a bit, but they did not help me out very much.

    Melba B_1

    5

    October 2, 2017

    I am a past client of this provider

    Right at Home was very careful, concerned, thorough, and explained exactly what they did. Right at Home took care of my loved one so I could get some rest. They did a very good job, and they gave me free time to do other things that needed to be done.

    Gladys G_1

    5

    September 20, 2017

    I am a current client of this provider

    Right at Home is a step above other places we have tried. They have great communication. Right at Home is very personable and knowledgeable. The caregivers can do all the things we need them to do.

    Debbie C_3

    5

    September 20, 2017

    I am a current client of this provider

    Right at Home does companion care, my son needs transportation and guidance through the day, he needs the companion care. Right at Home has helped my son to better communicate through out the day and he feels more purposeful.

    Martha S_4

    4

    September 20, 2017

    I am a past client of this provider

    Right at Home served our purposes. I was able to get out once a week without worrying about my husband.

    Anonymous_386

    5

    September 19, 2017

    I am a past client of this provider

    I would tell a friend that Right at Home was very attentive, concerned, and willing to please. Right at Home was willing to do whatever it took to meet our needs. It was a very good experience all the way around with Right at Home.

    Donna H_3

    5

    September 6, 2017

    I am a current client of this provider

    Right at Home is trying to keep up with my needs. Right at Home has made life easier for me by sending people to help me take care of my loved one so that I can leave the house. They keep me staffed.

    Richard H_8

    5

    September 5, 2017

    I am a current client of this provider

    Right at Home is doing an excellent job for me. The caregivers are on time and they are like part of the family to me. Right at Home makes my life easier because they keep up on cleaning and I just love my caregiver to death.

    Kathleen "Kathy" P

    5

    September 5, 2017

    I am a current client of this provider

    Right at Home is a good company to hire because they sent several caregivers out to see if we were a good fit. The services make my life easier because I wasn't able to do things from my wheelchair.

    Margaret H

    5

    August 24, 2017

    I am a past client of this provider

    The caregiver from Right at Home was very friendly, nice, and a good helper. They weren't bossy. I was able to get back to being normal because of Right at Home.

    Nanci G

    5

    August 12, 2017

    I am a past client of this provider

    I would tell a friend that Right at Home gave us mostly great caregivers. Right at Home helped us the most with letting us sleep at night as they watched the client.

    Jean M_5

    5

    August 10, 2017

    I am a current client of this provider

    Right at Home's employees and caregivers are top-notch. I don't think that there could be better ones. I have had two caregivers, and they have both been fabulous. I don't know what I will do if for some reason I can't afford the services anymore. I don't know where my life would be going. I wouldn't have any transportation to any medical facilities or anywhere. The services are very valuable to me.

    Carole H

    4

    August 4, 2017

    I am a current client of this provider

    I have been immensely pleased with the caregiver that comes through Right at Home, but I am not always satisfied with the office staff. I don't have to worry about my mother because there is somebody from Right at Home there with her who is responsible.

    Moselene G

    5

    August 1, 2017

    I am a current client of this provider

    Right at Home has good care, and they are dependable. Right at Home has given me less worry.

    Don W_2

    5

    August 1, 2017

    I am a current client of this provider

    Right at Home provides superb care. Right at Home has made my life easier and I get the care I need. There is absolutely no part of my life it hasn't affected.

    Don B_3

    5

    July 21, 2017

    I am a current client of this provider

    I already have recommended others to Right at Home. They are on time, will do whatever I need them to, and will look around for other things to do. The clients are happy because the caregivers will do house cleaning and other things needed.

    Kelly S_1

    5

    July 21, 2017

    I am a current client of this provider

    I'd tell people that Right at Home is really good with communication and they make sure our needs are covered. They also do check up's and if I need something to be changed, they are on it. The daily, everyday nursing help has helped give me a break.

    Mona H

    4

    July 14, 2017

    I am a current client of this provider

    I don't like that I have had three different caregivers in four weeks. It takes time to get things worked out. Right at Home has had trouble finding me a good caregiver.

    Linda B_6

    5

    July 6, 2017

    I am a current client of this provider

    I would recommend Right at Home because they are caring and compassionate. The most helpful part of the service of Right at Home is that they are dependable.

    Phillip M

    4

    June 26, 2017

    I am a current client of this provider

    Right at Home does a pretty good job and they will give you a heads up when they are coming. I am disabled and there are some things that I can't do, and Right at Home does the things I can't do. I can't sweep, mop, or vacuum.

    Marylin K

    5

    June 22, 2017

    I am a current client of this provider

    Right at Home is a very good christian-based company and I would recommend them to anyone. The caregivers assist the client with anything that he needs help with.

    Susan B_8

    5

    June 20, 2017

    I am a current client of this provider

    I would tell a friend that Right at Home is extremely punctual, they provide good support, and are very reliable. Right at Home has made a huge difference, and my mom looks forward to the caregiver coming who has helped her to go from barely walking to being able to walk around the house.

    Robin R_1

    4

    June 14, 2017

    I am a current client of this provider

    I feel very comfortable with Right at Home, they are easy to get along with. I don't have to worry so much anymore because there is always someone from Right at Home here to help me.

    Deanna S

    3

    June 1, 2017

    I am a current client of this provider

    Right at Home is very expensive, so I would hesitate to recommend them. I'm not too thrilled with the services right now, but I think the caregivers are trying to do the best they can.

    Joy H_2

    5

    June 1, 2017

    I am a current client of this provider

    Right at Home really cares about the people they work with and I trust them. Right at Home makes a huge difference in my life with the help they give me. It has done this because I don't have to worry about the client because he will be well taken care of. It takes the load off of me.

    Joyce S

    5

    May 3, 2017

    I am a current client of this provider

    Right at Home has helped us out a lot. There have been a lot of changes and I don't know which caregivers are coming sometimes, but it's all worked out, alright. The care in the home that Right at Home provides through it's caregivers has been very helpful. The caregivers take care of the housework that we cannot do.

    Tammy S_1

    5

    May 1, 2017

    I am a past client of this provider

    Right at Home was very flexible with me because I had to rearrange the scheduled times due to appointments and other situations coming up. They were easy to work with. The services enabled me to leave the house for a little while to get some hours done with peace of mind because there was a trained professional with him.

    Bobby T_1

    4

    April 18, 2017

    I am a past client of this provider

    The caregiver was really good with Bobby. I'm holding back because of the misunderstandings I've had with Right at Home. I need Right at Home to help Bobby so that I don't feel that burden on my back. The caregiver was really good with Bobby and tried really hard.

    Richard R_2

    3

    April 18, 2017

    I am a past client of this provider

    I would recommend someone to Right at Home if they were wanting home care services and not medical care because I don't know what they do for medical care. We sat down with Right at Home at the beginning to set up the expectations and they provided all that we needed. The services didn't impact my life very much because they didn't do anything to change it.

    Dorothy H_6

    2

    April 13, 2017

    I am a past client of this provider

    Right at Home was not very well organized. The management, specifically the middle management, was the problem. The services were very confusing for the client and having strangers in the home was very scary to her.

    Provider Response

    Hello Dorothy, I apologize for the confusion with our services. I know having a Caregiver in the home takes a little bit to get used to. Case Managers and Social Workers devote a lot of energy and time to make this sometimes very hard transition easier. It seems we were not able to achieve that this time but please know that we strive for that every time and that your feedback was reviewed to better our team.

    Anonymous_674

    4

    April 4, 2017

    I am a current client of this provider

    I never know what type of caregiver I'll get if I'm not using the same one all the time. Right at Home has made our lives easier beucae we trust them to do things for my family member that I'm not able to do.

    BennyB

    5

    March 28, 2017

    I am a current client of this provider

    Right at Home has always been loving, caring and respectful of my Dad and his needs. With his condition declining the nurse, the care manager and caregivers have been flexible and understanding.

    Carolyn S_5

    5

    March 22, 2017

    I am a current client of this provider

    We are satisfied with the services that Right at Home is providing. Right at Home helps us quite a bit

    Paula H_1

    5

    March 20, 2017

    I am a current client of this provider

    Right at Home is friendly, competent, and has good communication. Right at Home has allowed Joe to stay in home.

    Debbie D_2

    5

    March 14, 2017

    I am a current client of this provider

    Right at Home impresses me with their dependability. Right at Home has helped ease my worry.

    Melody M

    5

    March 10, 2017

    I am a current client of this provider

    I would tell someone that the services are a nice thing to have and I am pleased with Right at Home. The service as a whole from Right at Home is good for me.

    Michael F_3

    1

    February 17, 2017

    I am a past client of this provider

    I had nothing but a nightmarish experience with Right at Home. I had them for a couple days, and the client died while Right at Home was here. There was only one girl that I liked. Everything was good until they snatched her away. The new caregivers would sit on the couch. They sent me a 62 year-old caregiver that could barely do anything. She would not touch him. Someone from the office called to see how everything was going and heard everything that happened with the 62 year-old caregiver while on the phone with me, so he got the good caregiver back for me. The impact of the services was devastating. My husband was dying, and I can't see. I hired someone to help me take care of him, but it was horrible, except for the days that the good caregiver was here.

    Provider Response

    Hello Mrs. Frost, I’m deeply sorry for you not having a good experience with a Caregiver. We put a lot into matching each Caregiver to each client and coordinating a schedule that will work for both the Client and Caregiver. I know your favorite Caregiver was not able to work the full week. We aim to have the right Caregiver out there every time. Thank you for your feedback!

    Judy B

    3

    February 10, 2017

    I am a current client of this provider

    I would tell people that Right at Home's administration is atrocious, does not send invoices on time, and makes it so I do not get paid by the insurance on time. The most helpful thing is help with bathing and talking around.

    Jeb L

    5

    January 23, 2017

    I am a current client of this provider

    I would tell others that Right at Home is a complimentary company. Having the service has made my life easier by having somebody to take care of me and respond when I need something.

    Martha S_7

    5

    January 23, 2017

    I am a current client of this provider

    I would tell others that Right at Home has easy people to work with. They know what they're doing. I really enjoy the caregivers being out here.

    R Williams

    5

    November 1, 2016

    I am a past client of this provider

    Right at Home has been such a life saver for my father. Every caregiver has been professional and very caring. R Williams

    Jeanne34

    5

    December 28, 2015

    I am a current client of this provider

    We have Right At Home for in-home help for my father that is working out well. Their services are very good. Right now, the worker is helping with the housekeeping. The young lady is very nice, and we are very appreciative of her help.

    Alvin Skinner

    5

    December 19, 2015

    I am a current client of this provider

    Benee gives beyond any expectations. She comes everyday with a smile and willingness to help any way possible. She treats everyone with upmost respect and has become invaluable to myself and my wife. There is not enough that can be said to praise the hard worker she is.

    Spellings, Nanette and L.H.

    5

    December 18, 2015

    I am a current client of this provider

    This organization has sent my husband and I helped quality of help. They have done everything we asked, run errands and drives us to appt. Excellent help!

    Lillian Joyce Williamson

    5

    December 16, 2015

    I am a current client of this provider

    Susie is my caregiver for four days a week. She is a hardworker and is always on time and assists me in many ways. I am better because of her help and willingness to please me. She and I have become friends.

    Tori M.

    5

    September 30, 2015

    I am a current client of this provider

    We couldn't be happier and I would highly recommend Right at Home for anyone!

    Barbara S.2

    5

    September 30, 2015

    I am a current client of this provider

    Your service is just the best. I will never call anyone else, other than Right at Home.

    Caring0366

    4

    March 19, 2013

    I am a past client of this provider

    Right at Home was very good and they were flexible. But they could improve on their cost.

    Caring903

    5

    August 14, 2012

    I visited this facility

    We found the right care for my mother and it's Right At Home. We have someone who's taking care of my mother now. Her current caregiver has been doing really great! Very good and we're happy with it. My mother is actually comfortable with her caregiver. They are very nurturing and attentive. They've been professional and doing what they're supposed to do. It's a good match for my mother that we found her right caregiver. I will surely recommend Right at Home to others.

    Long distance daughter

    1

    July 27, 2011

    I am a past client of this provider

    I used this service for at home care for my parents. Their representative took all of our LTC information and had us complete a HIPPA form so they could initiate our LTC coverage. She told us Right At Home could help with completing claim forms, but we would have to pay for the services then request reimbursement. When I requested reimbursement from our LTC company I was told that Right At Home did not initiate a claim on our behalf - we almost lost benefits. The caregiver requested that my parents hire her directly so she could make more money (my parents said no).

    Provider Response

    Thank you for your feedback. We sincerely apologize for not meeting your expectations. Your experience with Right at Home is one we do not take lightly and we will use your response as an opportunity to improve upon our training and coaching. Again, Right at Home thanks you for taking the time to share with us your concerns.

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    Services and Amenities of Right at Home Northeast Texas in Tyler, Texas

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home Northeast Texas in Tyler, Texas

    Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

    Custom Care Plan

    We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

    Caregiver Training and Care Supervision

    When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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    Map of Right at Home Northeast Texas

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    Caring.com

    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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