Right at Home Northeast Texas

Offers Home Care and Geriatric Care Managers

318 Reviews

420 East 5th Street

Tyler

75701

Right at Home Northeast Texas

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4.5 318

Leslie D_7 2023-04-14 The caregivers are willing to help me and they fit right in. I have already recommended them because I like the people and they are ready to help me do what I need. I am a current client of this provider

5 5 1

Margaret Francis H 2023-04-14 When they find replacements it's the biggest help. They send somebody else when the current person is sick. They may have good caregivers but they may not know what they're doing. They could improve their communication. I am a current client of this provider

5 4 1

Mildred R_3 2023-04-10 They come and help with toileting and dressing her. I like that they are very responsive to my calls. I am a current client of this provider

5 5 1

Donna G_19 2023-04-10 The services are impactful because it is a necessity, and we have to have it. I like Right at Home because they are easy to work with. I am a current client of this provider

5 5 1

Richard C_40 2023-03-23 Anytime I needed anything, they took care of it. If I need to reschedule, cancel or have questions they are right there with a response and efficient. I like that they are very efficient, and friendly, and whatever they say, they do. I am a current client of this provider

5 5 1

James T_23 2023-03-16 They have been here and worked hard to get me good help. I like that they are helpful. I am a current client of this provider

5 5 1

Oscar B_3 2023-03-07 The impact is positive because I'm walking a lot better, and I really appreciate that. I like that Right at Home is always on time, and they do what they are supposed to do. I am a current client of this provider

5 5 1

Sandra J_7 2023-03-02 They helped me greatly. They were always attentive, and the care was wonderful. I am a past client of this provider

5 5 1

Anita O 2023-02-17 When they come, it is good. They do everything like bathing and helping in the bathroom. They need caregivers to actually show up. I am a current client of this provider

5 3 1

Linda W_41 2023-02-10 I need to get out sometimes and they allow me to. I like the communication and they let me know when things are changes. They keep me aware of things. I am a current client of this provider

5 5 1

Johnny R_1 2023-02-10 They provide great care everyday. The care they provide is good. They are professional. I am a current client of this provider

5 5 1

Laurie L_7 2023-02-10 They help her with activities of daily of living. They could offer coverage when someone is out. I am a current client of this provider

5 4 1

Pamela F_6 2023-02-08 She gets help with a bath once a week. They are easy to work with. I am a current client of this provider

5 5 1

Maryland T_1 2023-02-06 We just need showers. It helps my mother to feel a little more comfortable. The price is good for the services we need. I am a current client of this provider

5 5 1

Samuel C 2023-02-02 They have provided the caregiver I need. I like that they are very responsive. I am a current client of this provider

5 5 1

Chaundra T_1 2023-02-02 They're consistent. They keep him lively and active. They're very helpful and informative of the process and what we need to do. I am a current client of this provider

5 5 1

Danny M_2 2023-01-26 My provider does everything I ask them to do, they are very helpful without complaints. They are always prompt and on time. I am a current client of this provider

5 5 1

Ricky G_1 2023-01-26 My caregiver is thorough. She does a fabulous job. She will do anything I ask. The lady that comes out three times a week, she is wonderful. I only want her. I am a current client of this provider

5 5 1

Terry M_11 2023-01-26 They care for my aunt 24 hours a day. They provide dependable people. I am a current client of this provider

5 5 1

Milton P 2023-01-20 The services are good. I like the caregivers this agency has. I am a current client of this provider

5 5 1

John O_20 2023-01-10 My mother loves having them there. My mother is pleased with the services given by Right at Home. I am a current client of this provider

5 5 1

Tamara H_3 2023-01-04 I think she is doing better because of the services, and it's nice for me, so I don't have to go to her as often. I would recommend them because they communicate pretty well. I am a current client of this provider

5 5 1

Bonnie K_3 2023-01-04 They offer care for my dad and the caregiver they have now is consistent which is good. There were a few bumps here and there but it has been going well now. I like how accessible they are, they are easy to get a hold of. I would like more notice when a caregiver is not able to come. I am a current client of this provider

5 4 1

mike & 2022-12-21 They provided peace of mind. The nurses were very professional. I am a current client of this provider

5 5 1

Roselin W 2022-12-15 They are always available. The agency provided superb service while we lived two hours away. I am a current client of this provider

5 5 1

Katherine A_5 2022-12-08 They could make sure the caregivers are there and taking care of dad. They show up. I am a current client of this provider

5 4 1

Anonymous_6793 2022-12-05 We have had some that are good and others who are not. They could have the workers show up. I am a current client of this provider

5 2 1

Chaundra T 2022-12-05 The agency helped the client get VA services. The agency has been helpful throughout the whole process. I am a current client of this provider

5 5 1

Johnny R 2022-12-02 The stability of the company has made the experience positive. The training process and the staff are friendly. I am a current client of this provider

5 5 1

Alan C_3 2022-11-02 They have helped a lot with the household things to keep my residence in order by cleaning, shopping, and fill in all the needs I have. They are timely, efficient, and very caring. I would recommend them to anyone if they are receiving the same level of care I am. I am sincere about that! I am a current client of this provider

5 5 1

Shagayla L 2022-11-02 I don't have to sit and worry. They take the worry and give ease. They are friendly and give their undivided attention. I am a current client of this provider

5 5 1

Greta B_3 2022-10-24 I have the same lady when my husband was sick, and I've kept her for 5 years. It helps a lot with them being here doing little things for me that I can't do, since I have bad balance. I like the caregiver that they give me a lot, so I'd recommend them, as I've been with them for a long time now. I am a current client of this provider

5 5 1

Linda Ann K 2022-10-12 I appreciate the fact that the caregiver is so good with my wife and works with her. They found out how much insurance I had and tried to get me to purchase more care than I needed. I am a current client of this provider

5 4 1

John Wayne S_1 2022-10-04 They have provided the care needed which allows me to go to grocery stores and do other things. They are dependable. I am a current client of this provider

5 5 1

Marsha N_1 2022-10-04 I have had three different caregivers, and they have all been willing to help do anything. They keep in contact and work very hard to please you. I am a current client of this provider

5 5 1

Greta B_2 2022-09-27 They adjusted my schedule when I needed it. I like the care person that I have. I am a current client of this provider

5 5 1

James H_42 2022-09-19 They have helped the most with my father's situation, he uses a walker to get around and it helps to have someone with him during the day. I like the lady that comes, she is great and willing to help in any way. I am a current client of this provider

5 5 1

Willie W_7 2022-09-12 We are still getting used to someone coming over, but the caregivers have been really good at listening to Willie's requests. I like that Willie always has someone and they show up on time. I am a current client of this provider

5 5 1

Barbara L_42 2022-09-12 They tend to her needs before she even has to ask. I like that they are very friendly, kind and caring. I am a current client of this provider

5 5 1

Anonymous_6494 2022-09-02 Most of the caregivers have done everything I ask them to. I have been satisfied with the caregivers you sent over to my house. I am a current client of this provider

5 5 1

Billy Charles W 2022-08-01 The most helpful has been the caregiver helping me cook. I like that they take good care of me. I am a current client of this provider

5 5 1

Kathy R_26 2022-08-01 When we've needed help, they've been appropriately available. I like that they've been easy and reliable to schedule. I am a current client of this provider

5 5 1

Billy L_2 2022-08-01 The caregivers need to stop asking for drinks and food or stop snooping through his house. They lack in communication. I am a current client of this provider

5 3 1

Milton and Janette P 2022-08-01 The aides are great. They do not communicate well with us and the caregivers. I am a current client of this provider

5 4 1

Patricia G_24 2022-08-01 They do things for me that I can't do for myself. When you have a little problem, they take care of it. I am a current client of this provider

5 5 1

Beatrice Latrice R 2022-07-05 They take care of the home. They are helpful. I am a current client of this provider

5 5 1

Carl S_7 2022-07-01 Our caregiver is very efficient. We need the help, and they're doing what needed to be done. I am a current client of this provider

5 5 1

Stephen C_3 2022-07-01 It improves her quality of life a lot. Their employee retention policies needs improved. We have had a lot of different caregivers. I am a current client of this provider

5 4 1

John V_14 2022-07-01 It's been really helpful for him and for me too it has helped me as well. We are very happy with the caregiver that they have provided for us. I am a current client of this provider

5 5 1

Sue S_13 2022-07-01 They have helped me quite a bit. I like that they are good and take of me. I am a current client of this provider

5 5 1

Francis Adolph G 2022-07-01 Everything they do for my husband and for me around the house is excellent. I like the two caregivers we have. I am a current client of this provider

5 5 1

James D_41 2022-07-01 The person that takes care of James does a good job. They make sure James's standard of living is high. They come out and check on James. They seem to know what they're doing. I am a current client of this provider

5 5 1

Alison Marie V 2022-07-01 The communication has impacted the services positively. I like they are very thorough and task oriented and they expect high level performance from the employees. I am a current client of this provider

5 5 1

Theresa V_1 2022-06-02 Having services everyday would make life easier. I love the girl that sits with me, she is my second daughter. I am a current client of this provider

5 4 1

Roberto O_1 2022-06-01 They taught him how to do the exercises and how to care for the wound himself. The nurse that took care of my dad was always available. I am a past client of this provider

5 5 1

James R H 2022-06-01 It has been helping us out a lot. They seem to be real caring about the person they care for. I am a current client of this provider

5 5 1

Gary S_23 2022-06-01 She is a very pleasant person and she drives me around. My caregiver does whatever I ask her to and she is very nice. I am a current client of this provider

5 5 1

Roosevelt T_1 2022-06-01 They try to improve on the help we are getting. They make sure there is someone to send over. It is hard to depend on them because they weren't always coming but that seems to be improving. I am a current client of this provider

5 4 1

Eugenia B 2022-06-01 When they come in, I can leave my mom with them. My mom is ninety one and they are polite and they ;listen to her, they get along well. I am a current client of this provider

5 5 1

Greta B 2022-06-01 The caregivers have helped the most by being with me when I shower because I have a tendency to fall. I like that the caregivers are very good-natured and caring. I am a current client of this provider

5 5 1

Laura J_12 2022-06-01 They've made life so much easier for me. She helps with keeping my life sane. I like the quality of the home health aides. I am a current client of this provider

5 5 1

Wayne S_8 2022-06-01 The caregiver helps make life easier as she does things for the client I cannot do. I like the person who comes here from Right at Home as she is very nice and never complains about anything. I am a current client of this provider

5 5 1

Sarah Joy M 2022-05-03 They are professional. They are friendly. I am a current client of this provider

5 5 1

Don T_2 2022-05-02 Being a quadriplegic, they could give me a primary provider to make my life easier. Their personnel takes good care of me. They go out of their way to help me in the office. I am a current client of this provider

5 4 1

John Wayne S 2022-05-02 They've provided someone to check on the client and it's very helpful. I like their flexibility, because I have times that I have appointments and they work around it. I am a current client of this provider

5 5 1

John C_58 2022-05-02 They come in clean, cook, feed me, clothe me and clean up. I like that they do what they are supposed to. I am a current client of this provider

5 5 1

Hazel P_1 2022-03-11 I couldn't do without them, I just know I need them. I'm 93 years old, crippled, and they help me out a lot. I like that she's here on time. I am a current client of this provider

5 5 1

Jimmie N_1 2022-03-11 They treat you very well. They are on time. I am a current client of this provider

5 5 1

Patsy W_3 2022-03-11 The current provider is awesome. She is a go getter, she does whatever we need her to do and then some. Their ability to replace caregivers if they call in sick. I know times are tough and we live in a rural area, but it is an ongoing problem. I am a current client of this provider

5 4 1

Anonymous_5837 2022-03-10 They could be consistent. They could improve their scheduling, payment system, and the consistency of care. I am a current client of this provider

5 3 1

James S_42 2022-03-04 The helpers are always on time and if they are not going to be here, they call us and let us know. It's better when they first started the first caregiver didn't do anything, but the caregiver we have now is much better. I am a current client of this provider

5 4 1

Frank C_10 2022-03-01 My caregiver gets along with my family. The people are real nice. I am a current client of this provider

5 5 1

Raymond L_2 2022-03-01 Right at Home has never missed a time to come and has made sure that once a week he gets good clean care. Right at Home seems to get along with my husband very well and makes his experience, which he doesn't enjoy, more enjoyable. I am a current client of this provider

5 5 1

Shelia Dian D 2022-02-16 They haven't done anything to make it negative. They pay my provider well. I am a current client of this provider

5 5 1

James Walter G 2022-02-16 They help James with daily mobile activities. They have people that actually care. I am a current client of this provider

5 5 1

Garvin R 2022-02-14 Right at Home has taken away a lot of uncertainties from me since my surgery. Right at Home could improve their communication. I am a current client of this provider

5 4 1

James G_26 2022-02-04 They allow for someone that he's comfortable with to care for him. They have a great relationship. They follow up. They give quality care. They have good communication. I am a current client of this provider

5 5 1

Arturo S 2022-02-02 It's relieved a lot of tension for me know that someone can come and do my little chores. I would tell them that I like that they show up on time. I am a current client of this provider

5 4 1

Anonymous_5803 2022-02-01 With her I'm able to get out a bit. They lack in communication when a caregiver isn't going to show up. I am a current client of this provider

5 4 1

Lindsey B_1 2022-02-01 They are on time and do everything we ask them to. We would recommended them again. They have been on time do everything they need and are real hard worker. I am a current client of this provider

5 5 1

Billy R_3 2022-02-01 I live out of town so it helps me not to have to drive in and do things myself. They are very thorough and patient with the client. I am a current client of this provider

5 5 1

John Eric H 2022-01-26 The services are excellent. It has been a positive experience because they show up on time. Right at Home is excellent. I like that the housekeeper does a great job. I am a current client of this provider

5 5 1

Carlie R 2022-01-18 Seems that it is not very constant makes her job a little harder. When they do not show up, it messes up her schedule. It has been poor the last few months. The care has not been very accurate lately or constant. I am a current client of this provider

5 3 1

Michael W_27 2022-01-18 He looks forward to her coming once a week. She has really been great. I like the provider that was provided to me she is caring, knowledgeable, she makes me feel relaxed when I leave her with him. I am a current client of this provider

5 5 1

Joseph H_13 2022-01-18 It was nice when they were here; it helped me out. The caregivers we had didn't stay very long. I am a past client of this provider

5 3 1

Brandy F 2022-01-13 Right at Home has been doing a good job. They seem to be really caring. They have helped the most with setting up the scheduling. It's challenging to need 24/7 care. I like that Right at Home has been easy to work with. I know they had struggles with staffing, we need 24/7 care, but she worked hard to get it done. They seem easy to communicate with. I am a current client of this provider

5 5 1

Cleda S 2022-01-10 They really cared about the individual. I liked that they seemed personally interested, not just a job, but a personal relationship. I am a past client of this provider

5 5 1

Terry M_8 2022-01-06 They have been very helpful by going to the store for him. They listen and care. They are on top of everything I am a current client of this provider

5 5 1

Jaime L_1 2022-01-03 They get me up, dress me, and feed me, etc. They are finding it hard to keep caregivers. I am a current client of this provider

5 3 1

James F_15 2022-01-03 It was very stressful because we didn't receive any care. If they can supply help, we were out of help more than we had help. I am a current client of this provider

5 2 1

Ralph C_9 2021-12-20 I would be in the hospital without them, they make my life easier. The caring of the nurse and their knowledge on the skills. They seem to really care and they engage the doctors and me. I am a current client of this provider

5 5 1

Ronnie B_4 2021-12-14 My caregiver, Jared did a good job. I would highly recommend my caregiver, Jared. I am a past client of this provider

5 5 1

Ginger F 2021-12-07 The aides made my time very relaxing and pleasant. I liked the pleasant aides that came. We enjoyed each other. I am a past client of this provider

5 5 1

Edith K_2 2021-12-02 They have been most helpful in helping me bathe and get dressed. I like the help I am getting from the agency. I am a current client of this provider

5 4 1

Willie E 2021-12-02 It would make my life easier if they could keep me company. I would like the company to be honest about what they're offering to people. I am a current client of this provider

5 3 1

Patricia H_25 2021-11-18 The agency was helpful by meeting all her needs and doing anything she needs. They improved her health. I liked that they were caring, provided good quality of care, and had good communication. I am a past client of this provider

5 5 1

Marjorie M_5 2021-11-17 They are very likable and do a good job. They send someone who always does a good job. I am a current client of this provider

5 4 1

Sylva W 2021-11-15 It has made things easier for me since I don't have to be at home all the time. It gives me a break. I've liked that their people are pretty good. I am a current client of this provider

5 5 1

Allison Marie V 2021-11-08 Today she vacuumed the floor. I like that they are open and honest. I am a current client of this provider

5 5 1

William "Bill" G_3 2021-11-01 They helped me get better, so I am able to work on my own. They have provided me with exercises that have happened to help my knee. The people at the agency where very helpful, very kind, listened well, answered my questions. I am a past client of this provider

5 5 1

Alvin "Tom" S 2021-11-01 Just being here and doing some of the things that I need them to do to help me out. I have been satisfied with the services. Everyone has been very satisfactory. I am a current client of this provider

5 4 1

Mary S_18 2021-10-21 The agency is helpful by allowing me to have some free time and not making me sit with my mother 24/7. I would like to see the communication improved. I am a current client of this provider

5 4 1

Will M 2021-10-06 I have one leg and she makes bathing and chores a lot easier. I like the amount of coverage that they offer, and they bill weekly. I am a current client of this provider

5 5 1

Danny S_4 2021-10-01 They help with my daily activities. Everyone's prompt and nice. They do what's expected of them. I am a current client of this provider

5 5 1

Alfred B_5 2021-10-01 I'm eighty-two so having someone else here to help my husband is important, especially with helping him with showers. I like this agency because they came to the rehab to help me know what I needed to do to help my husband. I am a current client of this provider

5 5 1

Lawrence T_1 2021-09-24 They have been taking care of me in general. That they screen all their employees before. I am a current client of this provider

5 4 1

Lorane Miller S 2021-09-16 We need caregivers that are professional. When we like a caregiver, we would like to be able to keep them instead of having to change them. They could be more consistent, I have different girls all the time and there seems to be a large turn over. I am a current client of this provider

5 2 1

Marsha N 2021-09-10 It helped relieve me of some of the stress of taking care of him. I like that they are efficient, and I like the caregiver I have. I am a past client of this provider

5 5 1

Margie S_4 2021-09-10 They've helped me the most by giving me a caregiver to help me with overall cleaning of my house. I like how they have great customer service and the quality of care that we get from the caregivers is great. I am a current client of this provider

5 5 1

Alvoid P 2021-09-08 On the days that she comes she gets my husband up. I'm really pleased with our home health aide. I am a current client of this provider

5 5 1

Anonymous_4397 2021-09-02 Sometimes I have to train the person that is coming in, but other than that is has made a good impact. They need to improve their training for their caregivers. They should give me more Independence. I am a current client of this provider

5 3 1

Anonymous_5096 2021-08-24 They have helped us out with rides. We really like the caregivers that come and help us. I am a current client of this provider

5 5 1

Janis P 2021-08-16 I expect them to come help on Saturdays, and they are never here, but the girl that comes on Sundays is great. It is so frustrating that people have been calling in and not showing up for their shifts. She needs to have people here on the weekends. I am a current client of this provider

5 1 1

Freda H_1 2021-08-11 They get him his meals. They do a good job taking care of him. I am a current client of this provider

5 5 1

Ellen S_13 2021-08-05 Considering the days they show up. I would like them to communicate more timely and to hire more qualified caregivers and resources. They are compassionate. I would like better communication and the quality of their workers can be improved. They could follow up better as well. I am a current client of this provider

5 3 1

Mildred C_4 2021-08-04 They do not have much to do, but what they do is okay. I am getting good care. I like the companionship. I am a current client of this provider

5 4 1

James L_28 2021-08-03 My husband didn't require as much care as we thought. They assisted in his mobility. They sent someone to my specifications. I am a past client of this provider

5 5 1

Earnest B_3 2021-08-02 They could send me the same person every time so I could get used to them. I'm getting a different person every week and the young boys they send don't know how to clean properly. There was one boy I hope I never see again, he doesn't know how to mop. He just left the water on the floor. Sometimes they move objects and I can't find them. I am a current client of this provider

5 3 1

Jackie R_5 2021-08-02 If they aren't helping, they are just in the way. I don't know when they come anymore. I need them to do their job as we've asked them to do. We need them to help me around the house and help my husband take baths. They need to educate these caregivers in their job. They don't know what to do. They would show up when they wanted to instead of when they were scheduled to. I am a current client of this provider

5 2 1

Marie E_3 2021-07-28 They took care of me and would help my husband take care of the house. They could send the same person every week. I am a past client of this provider

5 4 1

Anonymous_5019 2021-07-27 They could have had consistent providers. I would like them to have more qualified providers. I am a past client of this provider

5 3 1

Corene W 2021-07-21 They make me things to do eat. They help me with everything that I need. They are on time. They are good to me. They help me. I am a current client of this provider

5 5 1

Perry S 2021-07-14 I could not have made it without them. We would have had to go into a care facility if it was not for them. I like that their workers have been so gracious, helpful, and right on task. I am a current client of this provider

5 5 1

Alen C 2021-07-12 Some of the caregivers did not know how to cook or clean and were really young. She did know how to do the medical things though. They just needed people to show up. One caregiver that came out first was really good. I really appreciated that she was closer to my age group. I am a past client of this provider

5 4 1

Brock P 2021-07-08 They show up with the food I need. They are dependable for me. I am a current client of this provider

5 5 1

Ann L_12 2021-07-07 The quality of the girls who come on a daily basis I've been pleased with. The caregivers are very nice and talented. I'm very pleased with what they do. I am a current client of this provider

5 4 1

Janet M_13 2021-06-22 They assist with baths and housekeeping. They keep us posted of arrival times if they are gonna be late and they have a caring attitude. They take good care of my dad. I am a current client of this provider

5 5 1

Muriel J 2021-06-17 They make sure that they send out the best workers to our home. They have good workers. I am a current client of this provider

5 5 1

Ann P_9 2021-06-15 Their services have helped me a lot. I have dealt with home care before with other agencies and they can't compare because Right at Home is so good. They do what they say they are going to do. I am a current client of this provider

5 5 1

Arthur C_5 2021-06-14 They make sure to keep the service going for me. The people in the office keep me informed. I am a current client of this provider

5 5 1

Carrie R_4 2021-06-08 My dad is a fall risk and he has other serious issues. They need to do a better job at focusing on his needs. I would like them to pay the home health aides a little bit more so that they put more into it. I am a current client of this provider

5 3 1

Peggy M_10 2021-06-08 They could have cleaned better and followed directions. Most of them did not know how to clean anything. I hired this people to clean my house. I am a current client of this provider

5 2 1

Anonymous_4106 2021-05-20 The hotel that we had booked was supposed to be a handicapped room, and it was not. The caregiver had to help my husband get into the shower and that was above and beyond her call of duty. They are dependable. I am a past client of this provider

5 5 1

Glenn m 2021-05-17 She helps with bathing and getting him out of the car. She comes once a week. Our caregiver's friendly. I am a current client of this provider

5 5 1

Joe N 2021-05-17 They assign people who work best with my mom. The people have been super helpful and the lady who works with my mom will do anything for her. She is mindful of her needs. I am a current client of this provider

5 5 1

William T_11 2021-05-07 They are helpful by using medication for him. They are concerned for my husband. I am a current client of this provider

5 5 1

Carol M_39 2021-05-05 They sent me a really nice person. They were prompt and the person they sent was nice. We only cancelled because my friend can do the job and I was more comfortable. I am a past client of this provider

5 5 1

William W_19 2021-05-05 They could provide consistency with the caregivers to provide good care always. They could provide communication because the past two weeks there would be no one here at 9 and no one called us that they were going to be late. Also one time they didn't show up. I called them and they never gave us a call back especially Jessica. I am a current client of this provider

5 3 1

Jo Ann H_1 2021-04-28 It helps me tremendously, since I work and have my own care for my family. Everything that they do is something I don't have to try to do when I get to the house. It is a lifesaver for me. My mother loves the caregivers that we have, she has several favorites and they always try to get those people. I am a current client of this provider

5 5 1

Janet J_1 2021-04-28 She deals with arthritis and can barely do things for herself. They are able to do things for her that she can't do. I like the punctuality of the caregivers and the work that they do. I am a current client of this provider

5 4 1

Jeff J_3 2021-04-21 They always sent caregivers to us, and they helped prepare their meals and doing light housework. They care about what they do and they are attentive. I am a past client of this provider

5 5 1

Samuel F_2 2021-04-13 They help him stay out of a facility. They help with his physical therapy. They are always there when we need them and they are helpful. I am a current client of this provider

5 5 1

Matthew C_1 2021-04-13 When the caregivers come, they help me out the most by helping and showering me. I want them to improve their organization and communication. I am a current client of this provider

5 4 1

Richard K_18 2021-04-09 I don't know how they could make life easier, but they do help with my exercises. I would recommend them because the staff working here is pretty good. I am a current client of this provider

5 5 1

Richard P_11 2021-04-05 They just need to hire more caregivers. My husband has issues and they shadow him while I get things done, Most of them are very good. They should be able to provide a caregiver when they are scheduled. I am a current client of this provider

5 4 1

Reggie S 2021-04-05 They make sure that everything is taken care of with my husband. They do the right things and they help us with the VA. I am a current client of this provider

5 5 1

Norman H_2 2021-04-05 They have helped me with their cooking skills. The quality of the help has been very good. I am a current client of this provider

5 4 1

Anonymous_4612 2021-03-16 They help tremendously. We have all we need at this time. The household work helps a lot. She also picks my husband up from appointments since I cannot drive or lift well. We ask for whatever we need and they just do it for us. I am a current client of this provider

5 4 1

RC M 2021-03-10 They were on time. While they are at my house they could have has more self motivation to work harder. I am a past client of this provider

5 4 1

Jean W_17 2021-03-10 They helped me feel secure. It was emotionally great for me. I can't think of anything they could've done. Everyone they sent was very good! I am a past client of this provider

5 4 1

Martin D_1 2021-03-08 They make it easier because I need someone here to help me with the things that I ask for. In the beginning there were several times I had late calls saying that a caregiver could come on a different day instead of the scheduled day. I like all of the people I have dealt with so far. I am a current client of this provider

5 4 1

Charles H_14 2021-03-04 I like that someone comes in and that my time is freed up. I like the people that come here, and my husband likes them as well. I am a current client of this provider

5 5 1

Johnnie A 2021-03-04 They trained me on how to help him as well and they take care of his needs. I like the amount of care they offered and they are professional. I am a current client of this provider

5 5 1

Terry N_3 2021-02-22 They're very helpful. They take her places and make her day happier by doing so. Their services are really good. They do things that other home care companies don't. I am a current client of this provider

5 5 1

Anonymous_4531 2021-02-19 They were very helpful and professional to my wife. They explained things slowly to her and talked to her polity. I like the nice and professional personnel. I am a past client of this provider

5 5 1

Janet J 2021-02-11 You don't have to tell her everything, she knows what to do in terms of cleaning. I like the fact that the employee they sent me was excellent. I was able to get the bill paid without having to write a check. They can take it out of my account. I am a current client of this provider

5 5 1

Floyd P_2 2021-02-04 It allows me time to work. They provide care for my dad. I am a current client of this provider

5 5 1

William Henry M 2021-02-02 They listen when I have a question or any kind of problem and they are very attentive. They have always been very attentive to our needs and we have not had any problem with the caregiver we have now. I am a current client of this provider

5 5 1

Polly W_1 2021-01-26 We have a lovely lady that is very caring. She checks up on her often even when she doesn't have to. They were quick to answer my request for help. I am a current client of this provider

5 5 1

Kathy L_20 2021-01-22 They are doing what they need to do and what she wants them to do. The scheduling needs to be better. A caregiver was not able to come and they ha to switch things up the day of and get us a new caregiver. I am a current client of this provider

5 4 1

Michael W_18 2021-01-21 We had a problem with one of the ladies and they took care of her. If we have a problem one of the caregivers take care of it. I am a current client of this provider

5 5 1

Edward C_6 2021-01-15 They take care of my needs. They provide good service. I am a current client of this provider

5 4 1

Shirley G_5 2021-01-12 I could not have survived without them. They took care of me. They could improve on their scheduling. I am a past client of this provider

5 5 1

Walter W_2 2020-12-11 The services provided by Right at Home have been a high impact because they're allowing me to live my life the way I should. I would recommend Right at Home because they conduct business well. I am a current client of this provider

5 5 1

Edith L_2 2020-12-03 The impact daily is great. They send the same people. I would recommend them because they send sincere and kind people. I am a current client of this provider

5 5 1

Lillie L 2020-12-03 They are doing everything that we require and what we ask of them. They are consistent. I am a current client of this provider

5 5 1

John David L 2020-11-13 Just to be responsive if I have any questions. They are friendly and the caretaker is nice to talk with. We run errands. I am a current client of this provider

5 5 1

Tina P_1 2020-11-13 It is nice to have someone there with my dad. It gives myself and my mom some relief. We are always contacted when the caregiver is not going to show up. they are very attentive to my dad's needs. I am a current client of this provider

5 5 1

Laurel K_2 2020-11-09 They do a lot of the things that I couldn't do. They could charge less. I am a current client of this provider

5 4 1

Suzanne M_7 2020-11-06 They've been available for when I need them. They find someone whenever I have a procedure and need them to help. I am a past client of this provider

5 5 1

Daphne S 2020-10-28 I may need to call again for more services, it was good. My mother enjoyed their company. You can always call them if you needed changes. I am a past client of this provider

5 5 1

Hardy S 2020-10-27 It helps me a lot. They are here to do some cleaning and maintenance that I need done every week. They are always on time and they do good work. I am a current client of this provider

5 5 1

Oneida D 2020-10-22 They are on time and they do what they are supposed to do. I don't think it could get any better. I would recommend them. I have a lady come to sit with me three times a week and she is really good. I am a current client of this provider

5 5 1

Cora M_1 2020-10-20 Everyone has been so courteous. They really help me get by and they drive me around. I don't have any problem with them being late and I know I can call and cancel if I need to. I am a current client of this provider

5 5 1

Greg H_10 2020-10-13 They always send me good people who talk to me nicely. They need to make sure that they call me before they miss sending me somebody. I am a current client of this provider

5 5 1

Mildred H_3 2020-09-28 They've listened to her and care about her needs. The aides care about the patient and go out of their way to help her. I am a current client of this provider

5 5 1

Carol H_21 2020-09-28 They have kept up our nutrition. We had a few problems trying to find the right match to get what we needed. I am a current client of this provider

5 5 1

Curtis S_4 2020-09-22 They helped to get him to the doctor. They need to give me a statement of the credit on my account. I am a current client of this provider

5 4 1

Shirley V_1 2020-09-15 They help take me to my doctors appointments. They will help carry my oxygen. This agency is helpful and dependable. I am a current client of this provider

5 5 1

Emma 'Retta' G 2020-09-15 I just do not have enough time with them. I need more time with the caregivers, but I am not able to afford them. My bill keeps fluctuating and I do not know why it keeps going up. I am a current client of this provider

5 3 1

Lauralee T 2020-09-04 They allow me to have a part-time job, and mom to stay safe while I am gone. They make a strong effort to provide consistent care, in terms of people. There is also flexibility that is needed when schedules are changed. I am a current client of this provider

5 5 1

James & Geryl T 2020-08-25 It helped me and my niece out quite a bit, because we did not have to worry as much. I know that in the industry it is a pretty high turnover. I think from the time we started, we had at least three different providers, and we wanted to have consistency. My parents had problems trusting people coming in, and my father went off and fired them, because he feel that he could not trust them. I am a past client of this provider

5 4 1

Mary M_46 2020-08-13 It makes me feel a lot better and I can work around my house and it makes it look nice again. They are doing my house cleaning and the person that comes is very flexible and willing to change things. I am a current client of this provider

5 5 1

Clayton C 2020-07-14 I was really in need of help. I am old. I have to lift him and take care of the house. My kids told me I needed to do something. The caregiver does all the house work. My husband is in a wheelchair. I realized the lady had not been trained to transfer him from a chair. I told her what I knew, then they got some training for her. I am a current client of this provider

5 4 1

Anonymous_2241 2020-07-08 I like that they always show up on time. They have some really good people working for them and they have been taking care of me really well. I am a current client of this provider

5 5 1

Dianna B_1 2020-03-24 They took care of my wife so I could go to work. They were very respectful and did what they were supposed to. I am a past client of this provider

5 5 1

Shirley A_7 2020-03-10 It's more of a companion thing and I don't require a whole lot of housework and stuff. They are timely and friendly. We have indicated some preferences. I am a current client of this provider

5 5 1

Mark A_4 2020-03-10 It gives me time to go run errands. I like the person that they have us with. She is very helpful. I am a current client of this provider

5 5 1

Elvin B 2020-02-20 They have helped me the most by taking care of my husband. She takes very good care of him, and it takes the load of hands and gives me time. I like the level of care, the way he's treated, and the way they communicate with me. I am a current client of this provider

5 5 1

Robert C_36 2020-02-14 They were very caring and soft spoken. When he asked them for something they really had to listen. I felt very comfortable with all of them. They were always on time, they got there early, and the did their talk with the phone that was leaving. Everything went very smoothly, and they were very caring. I am a past client of this provider

5 5 1

James W_22 2020-02-05 It frees me up to do other things and my mother can't take care of my dad at all. It helps emotionally too. They could improve the scheduling. I am a current client of this provider

5 4 1

Wanda H_2 2020-02-05 Wanda was not crazy about the service because she did not like the substitute caregivers that would come in for the permanent caregiver. The case worker and the main caregivers were wonderful. We got along great with both of them. I am a past client of this provider

5 4 1

Jim D_10 2020-01-14 They help him with his day to day things. They are providing great services for him. The providers that come in are really nice and they are able to come in and do the work they need to. I am a current client of this provider

5 5 1

Marilyn E_1 2020-01-14 Right at home is always there for me. I like that they are very friendly, efficient, and provide excellent care. I am a current client of this provider

5 5 1

John K_29 2019-12-20 They could charge less money. They've been helping my husband transfer correctly from the toilet to the scooter and in and out of bed. It's kept him from falling and hurting himself. I think that the people that we've had are doing a good job. I am a current client of this provider

5 4 1

Charles R_6 2019-12-18 The person who did our intake was amazing. She really helped us with our needs and explained anything we needed. As Charles' daughter, it gave me great peace of mind to know that I could trust them to call me if anything came up. Right at Home was easy to work with. I am a past client of this provider

5 5 1

Ronald C_1 2019-11-19 They will do whatever I need to be done. I get really good care. I am a current client of this provider

5 5 1

James J_11 2019-11-11 The provider has helped me the most because of their organization. If they have trouble finding someone, we find a solution because they work with me. I like their consistency. I am a current client of this provider

5 5 1

David B_11 2019-10-07 The caregivers always wanted to do what they wanted to do, and I wanted them to work for two hours if they were scheduled to work for two hours. Someone was always here, and I wasn't able to do what I wanted to do. I am a past client of this provider

5 4 1

Gale C 2019-09-26 I only used them on the weekends, but they were a great help when they were here. I liked one of the caregivers that they sent. I am a past client of this provider

5 4 1

Gary L_4 2019-09-11 He had a stroke and was in rehab for a few weeks. My family and I needed to be able to trust the person there, and my dad needed to be able to trust that they could provide care for him. They gave him someone to talk to during the day for companionship. They helped with the transition after a traumatic event. They were always thorough with explaining things upfront. Our expectations were always met. In the event that something was changing, they did a good job at explaining that. They were receptive to our feedback. We never ran into any frustrating complications. I am a past client of this provider

5 5 1

James N_7 2019-09-05 Everything has been positive for him. We are a first time user of this kind of service, so how positive it is depends, but they have done everything wonderfully for him. They just help out and do the best they can, and I have had no problems with them. I am a current client of this provider

5 5 1

Anonymous_2437 2019-09-04 Some were excellent, and some were average. One individual didn't show up. I had a doctor's appointment at 10, and he didn't show up until a few minutes prior. They were supposed to get here at 8 or 9. He got here 2 to 3 hours late. We didn't get my loved one properly dressed, and I had to do all the bed changing. He had a lot of excuses about keeping his nieces and nephews and oversleeping. I just let him help me physically, and I let him go home. I told him he was dismissed and that I didn't want him back again. I am a past client of this provider

5 3 1

Lucille H_1 2019-08-21 I don't know what I'd do without the services. I think the agency is very good because they give me time for me to get things done. I am a current client of this provider

5 5 1

Roberta and William G 2019-08-20 They make my life easier by knowing that we are safe when they are there for us. I like that they are dependable on having caregivers showing up. I am a current client of this provider

5 4 1

Anonymous_1182 2019-08-08 They are helping him. We don't have to do what they do. They have been very good. They communicate well when the caregiver can't come. I am a current client of this provider

5 5 1

Deanna S_1 2019-06-06 It would be better if they could have hired someone who didn't mind the smoking. I think they had a policy to hire people that didn't smoke. I had a issue with my admin person having an attitude with me. I wasn't impressed with the company. The caregivers I liked didn't want to stay around because of the smoking. I am a past client of this provider

5 2 1

R C L 2019-06-06 The person that they sent out is a great selection for me and she is excellent. So far, it is really good. I like the person that comes to my house. She does an excellent job. I am a current client of this provider

5 5 1

Charles G_9 2019-05-29 They did something when he needed something. They were always there on time, and the caregivers were very sweet and nice. I am a past client of this provider

5 5 1

Marcie O 2019-05-08 They are very understanding and take their time with her. I like the people they send out. I am a current client of this provider

5 5 1

Burla M 2019-05-08 She does everything she is supposed to, like mopping, dusting, vacuuming, and making the bed. She is always on time. I am a current client of this provider

5 5 1

Robert C_28 2019-04-03 It has allowed my mother to remain independent in the home. The services also help us meet our needs. The management of the company is very responsive. They are willing to solve issues. I am a current client of this provider

5 5 1

Darrell C 2019-04-01 They do a very good job of helping mom basically survive. For the most part, the ladies taking care of my mom are very good. I am a current client of this provider

5 5 1

Joe B_5 2019-03-21 They are always very friendly and they go along with what you say. I would recommend them, they have done everything I needed. I am a current client of this provider

5 5 1

George H 2019-03-05 I just needed someone here, they didn't have to do too much for me. They were here to monitor me and then be able to do something in case I was choked. They seem to care. The management came out and visited us. They are easy to get ahold of and have worked through anything. I am a past client of this provider

5 5 1

Anonymous_1608 2019-03-04 They kept the house neat, and they kept us well fed. They were friendly, nice, polite, clean, helpful, and patient with us. I am a past client of this provider

5 4 1

Leslie S 2019-02-20 The best thing has been that they drive her to doctor appointments that are too far for her to drive to. I would recommend them because overall, my mom has been very pleased and they have provided care. I am a current client of this provider

5 5 1

William C_1 2019-02-15 We've just started not long ago, and two past caregivers were ill. I don't know how they can make my life better. They are available most of the time. I am a current client of this provider

5 4 1

Garold R 2019-02-13 They help me by taking me to the grocery store and doctor appointments. They also do housework for me, like making the beds. They are friendly and observant to my needs. I am a current client of this provider

5 5 1

Phyllis J_3 2019-01-18 I was unable to provide the care that she needs because of my age and therefore, I needed some outside help. They are efficient and cordial, especially the manager. I am a current client of this provider

5 5 1

Judith C_2 2019-01-08 They could have made our lives easier by providing a person who interacted with my wife instead of just sitting there. She was more of a babysitter than a home care person. They could have sent a more qualified people to come and take care of my wife. She had very little initiative and did very little work. She did not take the ball and run with it. I am a past client of this provider

5 3 1

Tammitha M 2019-01-03 They can communicate better with me as a paying client. They could take time to see how I feel about the care I am receiving. I am a current client of this provider

5 3 1

Henry A_1 2018-12-15 The service relieves some pressure about caring for my loved one from me. The caregiver that comes is friendly and talks my loved one into taking a shower. I am a current client of this provider

5 5 1

Clarence C 2018-12-01 It helps, but it's not 100% required. They do an adequate job. They just send a lady to clean my house twice a week. I am a current client of this provider

5 4 1

Tom W_1 2018-11-28 It was a lot of help because they did what they needed to do for that day. It was different everyday. They provided the services that she needed at the time. I am a past client of this provider

5 5 1

James M_12 2018-11-26 They've taken care of my dad and his needs. The one-on-one experience has been better than expected. I am a current client of this provider

5 5 1

Joyce S_2 2018-11-08 There was someone here with me at night when I was going through my problem. It was a comfort to me to know there was someone in the apartment with me. I don't know of anything they could have done better. All I can say are good things about them. I am a past client of this provider

5 4 1

Charlotte H_1 2018-10-10 They have helped the most by being there when they say there are going to be there. The caregivers take me to doctor's appointments. The most important thing I would tell a friend is that the agency is dependable. I am a current client of this provider

5 5 1

Karen H_3 2018-10-02 They have helped the most by relieving the stress of his wife. I like that they have been very accommodating and provided personal service. I am a current client of this provider

5 5 1

Mary J_5 2018-10-02 The services helped me get everything I needed done efficiently. I liked how kind the caregivers were to my father. They went above and beyond what they were supposed to do. I am a past client of this provider

5 5 1

Anonymous_192 2018-10-01 They've really taken a load off my back with their help. I am happy with the current home health care person. There was some confusion with scheduling, but it was figured out. I am a current client of this provider

5 4 1

Allan T 2018-09-20 They help by taking care of mom's bathing and trips to doctor's appointments. They could be more consistent and have caregivers that are the same ones. There is a lot of turnover and they need to pay people more and pay for their mileage. We've have had 4 different people in the last 7 days. I am a current client of this provider

5 3 1

Martha M_2 2018-09-05 They have been great. They are good company because I live in a small apartment, and I like that. They are very friendly. Sometimes I don't have anything for them to do and we just sit and visit, go to the grocery store, go out to the cemetery, or do whatever. I am a current client of this provider

5 5 1

Huey L 2018-09-05 I don't know what we would do without Right at Home. So far, I'm very pleased with everything Right at Home has been able to do for us. I am a current client of this provider

5 5 1

Estree B 2018-08-13 They are very knowledgeable and helpful. Everyone is very professional. I am a current client of this provider

5 5 1

Patricia W 2018-08-01 It was really helpful and I wasn't able to clean back then. I liked the way they did things. I am a past client of this provider

5 5 1

Megan C 2018-07-13 It has been a huge relief for me and it has been good for my husband. It allows me to get out and volunteer. It has been really easy to work with them. They are very accommodating and they call to see if we want people to fill in. My husband loves his caregiver so much that he says no. I am a current client of this provider

5 5 1

Bernice B 2018-07-05 Their participation is very important. Someone has to always be there. I understand that is difficult for them to have a nurse on call, but it puts me in a difficult position if they can't get one. It can be devastating for me. They have been getting more consistent coverage lately. I know it can be hard to find qualified nurses. I am a current client of this provider

5 4 1

Ray H_4 2018-07-02 We just needed someone here. I would recommend them. I was impressed about the man who came to the house to introduce us. He put in a lot of effort for us. I am a past client of this provider

5 5 1

William E 2018-06-13 My caregiver helps me by being on time. She helps my spirits and helps me clean the house. I don't know them that well. I am a current client of this provider

5 5 1

Anonymous 2018-06-11 I get good help five days a week. They help with taking care of my needs and personal care. They do try to give people what they need and ask for. I am a current client of this provider

5 5 1

Jean B 2018-06-05 It made a big difference in her being able to get dressed and undressed with a broken arm. I felt like they were priced right, and they were a good service. I am a past client of this provider

5 5 1

Jim W_2 2018-05-10 They are very observant and friendly and very helpful. They are concerned about my care and keeping me busy and doing things. They're always wanting to know what kind of food I like better. I like their dining and their activities. I am a current client of this provider

5 4 1

Anonymous 2018-04-27 They are available. It was good. Providing the assistance and having someone here with my loved one was helpful. They really didn't do a whole lot. I am a past client of this provider

5 4 1

Jeana S 2018-04-19 They were very helpful. I could not have left to work and left mom here without someone checking on her. I am a past client of this provider

5 5 1

Marilyn R 2018-04-10 I'm happy with the company but on Easter weekend, they didn't giver her the medications she needed in the morning and waited to give it to her until the afternoon. Right at Home has allowed me to not need to come in the morning to give her her medication. I am a current client of this provider

5 4 1

Anonymous 2018-04-10 None of the caregivers were on time. I had three people in three visits. It was not quality. They could have done more while they were here. I am a past client of this provider

5 1 1

samintx 2018-04-06 So happy to have found this service. My experience with the has been great. Reasonable pricing and such nice employees. It is a comfort to have Right at Home available in Tyler. I am a current client of this provider

5 5 1

Ronnie R 2018-01-08 I did not have a good experience at all. I didn't hear anything from anyone for almost a month and was left hanging. I left a voicemail and they didn't get back to me for days. I don't know who the blame lies with. They were fantastic when they came. Their attitude was great and they were professional. I am a past client of this provider

5 3 1

Anonymous 2018-01-05 Right at Home has caregivers that have pleasant personalities and are happy. The caregiver cleans my wounds and is happy to do to the work. I am a current client of this provider

5 5 1

Anonymous 2018-01-05 The biggest factor is that they've been professional, on time, and are always there. Since they can be there, I can continue with other activities and my loved one can continue with their activities as well. I am a current client of this provider

5 5 1

Karen W 2018-01-05 Right at Home showed up when we needed them. The services were very necessary and helped the most by doing what they said they would. I am a past client of this provider

5 4 1

Tony G 2018-01-03 We're very happy and comfortable with the caregiver that we've been assigned. It's enabled me to leave Mom with someone I feel safe with, and someone she feels safe with. I am a current client of this provider

5 5 1

Lori V 2017-12-29 Right at Home needs to communicate, be proactive, and care. Right at Home could communicate and be proactive in taking care of what needs to be done. I am a current client of this provider

5 1 1

Larry A 2017-12-14 Right at Home has caregivers that pay good attention to their clients. Right at Home made my life easier for me; the caregivers that I had met all of my needs. I am a past client of this provider

5 5 1

Dana S_2 2017-12-07 Right at Home did not have a home health aide or rehab services. The caregivers checked my loved one's blood pressure and her temperature. I am a past client of this provider

5 4 1

Anonymous 2017-12-01 I would tell a friend to talk with the Right at Home management because they listen and they are good people. Most of the Right at Home caregivers tend to be more hands-off rather than hands-on. They don't volunteer to do things for the client. I am a current client of this provider

5 4 1

Linda N 2017-12-01 I would recommend Right at Home because I liked how they would work with you to accommodate your needs. The services for my loved one made her life much, much better, and it took a load off of her. I am a past client of this provider

5 4 1

Nickie B 2017-11-27 I would recommend Right at Home because the caregiver is good about taking care of me and my little dog. The services help me because I have a hard time walking. The caregiver does everything I ask her to do. I am a current client of this provider

5 5 1

Iris M 2017-11-22 Right at Home is reliable. They were able to find a caregiver and were courteous. Right at Home's services allowed me to relax more because I wasn't the only providing care. I am a past client of this provider

5 4 1

Maria C 2017-11-17 We have had no problem accessing the nurse no matter what time we call. The nurse is warm and never offensive. The services make life better because the nurse keeps things sterile and clean. I am a current client of this provider

5 5 1

Delwyn S 2017-11-14 I would say that Right at Home is there when they say they are going be. Right at Home comes in and helps my mom some with her needs, and then the caregiver will also help with cleaning. I am a current client of this provider

5 5 1

Bob C_8 2017-11-02 I would tell my friends that Right at Home does not train their caregivers. Right at Home could have trained their caregivers better. I am a past client of this provider

5 1 1

Joy H_5 2017-11-01 I would tell a friend that Right at Home is concerned about the care and services they provide. Right at Home has made my life easier because they are very nice and professional, I really enjoy having them. I am a current client of this provider

5 4 1

judie d_1 2017-10-06 Right at Home does what they say they will when they say, and they are a reputable agency. I don't see any major influx on my wife's life through the services provided by Right at Home. From what I have heard from her, the caregivers need more one-on-one training. I am a current client of this provider

5 4 1

Erin C_1 2017-10-05 The caregiver from Right at Home is very friendly, accommodating, and knowledgeable about what she is doing. Right at Home comes to my house to give me IV's so I do not have to take off work to do it. I am a current client of this provider

5 5 1

Kathryn S_4 2017-10-03 If someone could afford Right at Home, then I would recommend them. I would tell them that the service is very good, and they come and help me twice a month because it is so expensive. The service provides me with rides to the different places that I need to go. I am a current client of this provider

5 5 1

Alma "Lynn" S 2017-10-03 Right at Home was very punctual. They did pretty much what they were supposed to do. The services of Right at Home helped my husband out a bit, but they did not help me out very much. I am a past client of this provider

5 4 1

Melba B_1 2017-10-02 Right at Home was very careful, concerned, thorough, and explained exactly what they did. Right at Home took care of my loved one so I could get some rest. They did a very good job, and they gave me free time to do other things that needed to be done. I am a past client of this provider

5 5 1

Gladys G_1 2017-09-20 Right at Home is a step above other places we have tried. They have great communication. Right at Home is very personable and knowledgeable. The caregivers can do all the things we need them to do. I am a current client of this provider

5 5 1

Debbie C_3 2017-09-20 Right at Home does companion care, my son needs transportation and guidance through the day, he needs the companion care. Right at Home has helped my son to better communicate through out the day and he feels more purposeful. I am a current client of this provider

5 5 1

Martha S_4 2017-09-20 Right at Home served our purposes. I was able to get out once a week without worrying about my husband. I am a past client of this provider

5 4 1

Anonymous_386 2017-09-19 I would tell a friend that Right at Home was very attentive, concerned, and willing to please. Right at Home was willing to do whatever it took to meet our needs. It was a very good experience all the way around with Right at Home. I am a past client of this provider

5 5 1

Donna H_3 2017-09-05 Right at Home is trying to keep up with my needs. Right at Home has made life easier for me by sending people to help me take care of my loved one so that I can leave the house. They keep me staffed. I am a current client of this provider

5 5 1

Richard H_8 2017-09-05 Right at Home is doing an excellent job for me. The caregivers are on time and they are like part of the family to me. Right at Home makes my life easier because they keep up on cleaning and I just love my caregiver to death. I am a current client of this provider

5 5 1

Kathleen "Kathy" P 2017-09-05 Right at Home is a good company to hire because they sent several caregivers out to see if we were a good fit. The services make my life easier because I wasn't able to do things from my wheelchair. I am a current client of this provider

5 5 1

Margaret H 2017-08-24 The caregiver from Right at Home was very friendly, nice, and a good helper. They weren't bossy. I was able to get back to being normal because of Right at Home. I am a past client of this provider

5 5 1

Nanci G 2017-08-11 I would tell a friend that Right at Home gave us mostly great caregivers. Right at Home helped us the most with letting us sleep at night as they watched the client. I am a past client of this provider

5 5 1

Jean M_5 2017-08-09 Right at Home's employees and caregivers are top-notch. I don't think that there could be better ones. I have had two caregivers, and they have both been fabulous. I don't know what I will do if for some reason I can't afford the services anymore. I don't know where my life would be going. I wouldn't have any transportation to any medical facilities or anywhere. The services are very valuable to me. I am a current client of this provider

5 5 1

Carole H 2017-08-04 I have been immensely pleased with the caregiver that comes through Right at Home, but I am not always satisfied with the office staff. I don't have to worry about my mother because there is somebody from Right at Home there with her who is responsible. I am a current client of this provider

5 4 1

Moselene G 2017-08-01 Right at Home has good care, and they are dependable. Right at Home has given me less worry. I am a current client of this provider

5 5 1

Don W_2 2017-08-01 Right at Home provides superb care. Right at Home has made my life easier and I get the care I need. There is absolutely no part of my life it hasn't affected. I am a current client of this provider

5 5 1

Don B_3 2017-07-21 I already have recommended others to Right at Home. They are on time, will do whatever I need them to, and will look around for other things to do. The clients are happy because the caregivers will do house cleaning and other things needed. I am a current client of this provider

5 5 1

Kelly S_1 2017-07-21 I'd tell people that Right at Home is really good with communication and they make sure our needs are covered. They also do check up's and if I need something to be changed, they are on it. The daily, everyday nursing help has helped give me a break. I am a current client of this provider

5 5 1

Mona H 2017-07-14 I don't like that I have had three different caregivers in four weeks. It takes time to get things worked out. Right at Home has had trouble finding me a good caregiver. I am a current client of this provider

5 4 1

Linda B_6 2017-07-06 I would recommend Right at Home because they are caring and compassionate. The most helpful part of the service of Right at Home is that they are dependable. I am a current client of this provider

5 5 1

Phillip M 2017-06-26 Right at Home does a pretty good job and they will give you a heads up when they are coming. I am disabled and there are some things that I can't do, and Right at Home does the things I can't do. I can't sweep, mop, or vacuum. I am a current client of this provider

5 4 1

Marylin K 2017-06-22 Right at Home is a very good christian-based company and I would recommend them to anyone. The caregivers assist the client with anything that he needs help with. I am a current client of this provider

5 5 1

Susan B_8 2017-06-20 I would tell a friend that Right at Home is extremely punctual, they provide good support, and are very reliable. Right at Home has made a huge difference, and my mom looks forward to the caregiver coming who has helped her to go from barely walking to being able to walk around the house. I am a current client of this provider

5 5 1

Robin R_1 2017-06-14 I feel very comfortable with Right at Home, they are easy to get along with. I don't have to worry so much anymore because there is always someone from Right at Home here to help me. I am a current client of this provider

5 4 1

Deanna S 2017-06-01 Right at Home is very expensive, so I would hesitate to recommend them. I'm not too thrilled with the services right now, but I think the caregivers are trying to do the best they can. I am a current client of this provider

5 3 1

Joy H_2 2017-06-01 Right at Home really cares about the people they work with and I trust them. Right at Home makes a huge difference in my life with the help they give me. It has done this because I don't have to worry about the client because he will be well taken care of. It takes the load off of me. I am a current client of this provider

5 5 1

Karen W 2017-05-23 Right at Home was very attentive in a timely manner and they do a very good job at matching clients to caregivers. Right at Home provided care so I could take care of matters outside the home. I am a past client of this provider

5 5 1

Joyce S 2017-05-03 Right at Home has helped us out a lot. There have been a lot of changes and I don't know which caregivers are coming sometimes, but it's all worked out, alright. The care in the home that Right at Home provides through it's caregivers has been very helpful. The caregivers take care of the housework that we cannot do. I am a current client of this provider

5 5 1

Tammy S_1 2017-05-01 Right at Home was very flexible with me because I had to rearrange the scheduled times due to appointments and other situations coming up. They were easy to work with. The services enabled me to leave the house for a little while to get some hours done with peace of mind because there was a trained professional with him. I am a past client of this provider

5 5 1

Bobby T_1 2017-04-18 The caregiver was really good with Bobby. I'm holding back because of the misunderstandings I've had with Right at Home. I need Right at Home to help Bobby so that I don't feel that burden on my back. The caregiver was really good with Bobby and tried really hard. I am a past client of this provider

5 4 1

Richard R_2 2017-04-18 I would recommend someone to Right at Home if they were wanting home care services and not medical care because I don't know what they do for medical care. We sat down with Right at Home at the beginning to set up the expectations and they provided all that we needed. The services didn't impact my life very much because they didn't do anything to change it. I am a past client of this provider

5 3 1

Dorothy H_6 2017-04-13 Right at Home was not very well organized. The management, specifically the middle management, was the problem. The services were very confusing for the client and having strangers in the home was very scary to her. I am a past client of this provider

5 2 1

Anonymous_674 2017-04-04 I never know what type of caregiver I'll get if I'm not using the same one all the time. Right at Home has made our lives easier beucae we trust them to do things for my family member that I'm not able to do. I am a current client of this provider

5 4 1

BennyB 2017-03-28 Right at Home has always been loving, caring and respectful of my Dad and his needs. With his condition declining the nurse, the care manager and caregivers have been flexible and understanding. I am a current client of this provider

5 5 1

Carolyn S_5 2017-03-22 We are satisfied with the services that Right at Home is providing. Right at Home helps us quite a bit I am a current client of this provider

5 5 1

Paula H_1 2017-03-20 Right at Home is friendly, competent, and has good communication. Right at Home has allowed Joe to stay in home. I am a current client of this provider

5 5 1

Debbie D_2 2017-03-14 Right at Home impresses me with their dependability. Right at Home has helped ease my worry. I am a current client of this provider

5 5 1

Melody M 2017-03-10 I would tell someone that the services are a nice thing to have and I am pleased with Right at Home. The service as a whole from Right at Home is good for me. I am a current client of this provider

5 5 1

Michael F_3 2017-02-17 I had nothing but a nightmarish experience with Right at Home. I had them for a couple days, and the client died while Right at Home was here. There was only one girl that I liked. Everything was good until they snatched her away. The new caregivers would sit on the couch. They sent me a 62 year-old caregiver that could barely do anything. She would not touch him. Someone from the office called to see how everything was going and heard everything that happened with the 62 year-old caregiver while on the phone with me, so he got the good caregiver back for me. The impact of the services was devastating. My husband was dying, and I can't see. I hired someone to help me take care of him, but it was horrible, except for the days that the good caregiver was here. I am a past client of this provider

5 1 1

Judy B 2017-02-10 I would tell people that Right at Home's administration is atrocious, does not send invoices on time, and makes it so I do not get paid by the insurance on time. The most helpful thing is help with bathing and talking around. I am a current client of this provider

5 3 1

Jeb L 2017-01-23 I would tell others that Right at Home is a complimentary company. Having the service has made my life easier by having somebody to take care of me and respond when I need something. I am a current client of this provider

5 5 1

Martha S_7 2017-01-23 I would tell others that Right at Home has easy people to work with. They know what they're doing. I really enjoy the caregivers being out here. I am a current client of this provider

5 5 1

R Williams 2016-11-01 Right at Home has been such a life saver for my father. Every caregiver has been professional and very caring. R Williams I am a past client of this provider

5 5 1

Jeanne34 2015-12-28 We have Right At Home for in-home help for my father that is working out well. Their services are very good. Right now, the worker is helping with the housekeeping. The young lady is very nice, and we are very appreciative of her help. I am a current client of this provider

5 5 1

Alvin Skinner 2015-12-18 Benee gives beyond any expectations. She comes everyday with a smile and willingness to help any way possible. She treats everyone with upmost respect and has become invaluable to myself and my wife. There is not enough that can be said to praise the hard worker she is. I am a current client of this provider

5 5 1

Spellings, Nanette and L.H. 2015-12-18 This organization has sent my husband and I helped quality of help. They have done everything we asked, run errands and drives us to appt. Excellent help! I am a current client of this provider

5 5 1

Lillian Joyce Williamson 2015-12-16 Susie is my caregiver for four days a week. She is a hardworker and is always on time and assists me in many ways. I am better because of her help and willingness to please me. She and I have become friends. I am a current client of this provider

5 5 1

Tori M. 2015-09-30 We couldn't be happier and I would highly recommend Right at Home for anyone! I am a current client of this provider

5 5 1

Barbara S.2 2015-09-30 Your service is just the best. I will never call anyone else, other than Right at Home. I am a current client of this provider

5 5 1

Caring0366 2013-03-18 Right at Home was very good and they were flexible. But they could improve on their cost. I am a past client of this provider

5 4 1

Caring903 2012-08-14 We found the right care for my mother and it's Right At Home. We have someone who's taking care of my mother now. Her current caregiver has been doing really great! Very good and we're happy with it. My mother is actually comfortable with her caregiver. They are very nurturing and attentive. They've been professional and doing what they're supposed to do. It's a good match for my mother that we found her right caregiver. I will surely recommend Right at Home to others. I visited this facility

5 5 1

Long distance daughter 2011-07-27 I used this service for at home care for my parents. Their representative took all of our LTC information and had us complete a HIPPA form so they could initiate our LTC coverage. She told us Right At Home could help with completing claim forms, but we would have to pay for the services then request reimbursement. When I requested reimbursement from our LTC company I was told that Right At Home did not initiate a claim on our behalf - we almost lost benefits. The caregiver requested that my parents hire her directly so she could make more money (my parents said no). I am a past client of this provider

5 1 1

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Reviews of Right at Home Northeast Texas

318 Reviews Write a review

Home Care Reviews for Right at Home Northeast Texas

April 14, 2023

By Leslie D_7

I am a current client of this provider

The caregivers are willing to help me and they fit right in. I have already recommended them because I like the people and they are ready to help me do what I need.

Provider Response

Many thanks for the 5-star rating. If there is anything we can do to improve our services, please let us know!

April 14, 2023

By Margaret Francis H

I am a current client of this provider

When they find replacements it's the biggest help. They send somebody else when the current person is sick. They may have good caregivers but they may not know what they're doing. They could improve their communication.

Provider Response

We greatly appreciate your feedback! Our aim is to do everything with excellence, including the training of our caregivers. We have recently upgraded our training program for our caregivers to ensure they are able to perform expected tasks at a high level.

April 10, 2023

By Mildred R_3

I am a current client of this provider

They come and help with toileting and dressing her. I like that they are very responsive to my calls.

Provider Response

Thank you for reaching out and providing us with valuable feedback! We love hearing from you! We are thrilled to hear that our services suit your needs.

April 10, 2023

By Donna G_19

I am a current client of this provider

The services are impactful because it is a necessity, and we have to have it. I like Right at Home because they are easy to work with.

Provider Response

Thank you for your feedback! Great client experience is our top priority! Thank so much for choosing Right at Home!

March 23, 2023

By Richard C_40

I am a current client of this provider

Anytime I needed anything, they took care of it. If I need to reschedule, cancel or have questions they are right there with a response and efficient. I like that they are very efficient, and friendly, and whatever they say, they do.

Provider Response

So happy to know about your great experience with Right at Home so far! We really value your feedback! Thank you for taking the time to share your opinions with us.

March 16, 2023

By James T_23

I am a current client of this provider

They have been here and worked hard to get me good help. I like that they are helpful.

Provider Response

Thank you so much for your feedback! We always prioritize staffing and training great caregivers for our clients. We are so glad and thankful for choosing us as your provider!

March 07, 2023

By Oscar B_3

I am a current client of this provider

The impact is positive because I'm walking a lot better, and I really appreciate that. I like that Right at Home is always on time, and they do what they are supposed to do.

Provider Response

Thank you for your feedback! So happy to hear our team is able to help your mobility! We always strive to be prompt and provide great care.

March 02, 2023

By Sandra J_7

I am a past client of this provider

They helped me greatly. They were always attentive, and the care was wonderful.

Provider Response

We greatly appreciate your feedback! Our aim is to do everything with excellence, including the training of our caregivers. Thank you for choosing right at home for your provider needs!

February 17, 2023

By Anita O

I am a current client of this provider

When they come, it is good. They do everything like bathing and helping in the bathroom. They need caregivers to actually show up.

Provider Response

Thank you for your feedback. We aim to hire great caregivers that will have longevity with their clients and Right at Home. Great caregiver and client experience are top priorities for us. We have made great strides in this and will continue to do so.

February 10, 2023

By Linda W_41

I am a current client of this provider

I need to get out sometimes and they allow me to. I like the communication and they let me know when things are changes. They keep me aware of things.

Provider Response

We love the feedback! We are glad to provide peace of mind for our clients and their families. Great client experience is a top priority for us. We have made great strides in this and will continue to do so.

February 10, 2023

By Johnny R_1

I am a current client of this provider

They provide great care everyday. The care they provide is good. They are professional.

Provider Response

We are grateful for your feedback! Our goal is to improve the quality of life for those we serve. Client and caregiver experience are top priorities for us.

February 10, 2023

By Laurie L_7

I am a current client of this provider

They help her with activities of daily of living. They could offer coverage when someone is out.

Provider Response

Thank you for the feedback! We would like to thank you for choosing Right at Home are your caregiving provider. We have recently made a lot of great hires and improved the depth of our caregiver quality.

February 08, 2023

By Pamela F_6

I am a current client of this provider

She gets help with a bath once a week. They are easy to work with.

Provider Response

Thank you for your feedback. We strive to provide the best care for our clients. Thank you for choosing Right at Home!

February 06, 2023

By Maryland T_1

I am a current client of this provider

We just need showers. It helps my mother to feel a little more comfortable. The price is good for the services we need.

Provider Response

Thank you for your feedback. We love that we have been able to provide great care for your mom! Thank you for choosing Right at Home!

February 02, 2023

By Samuel C

I am a current client of this provider

They have provided the caregiver I need. I like that they are very responsive.

Provider Response

We greatly appreciate your feedback! Our aim is to do everything with excellence, including the training of our caregivers. Keeping the line of communication is a top priority for Right at Home! Thank you for choosing Right at Home!

February 02, 2023

By Chaundra T_1

I am a current client of this provider

They're consistent. They keep him lively and active. They're very helpful and informative of the process and what we need to do.

Provider Response

Thank you so much for your feedback! We are so happy to hear the process was a great experience! Thank you for choosing right at home!

January 26, 2023

By Danny M_2

I am a current client of this provider

My provider does everything I ask them to do, they are very helpful without complaints. They are always prompt and on time.

January 26, 2023

By Ricky G_1

I am a current client of this provider

My caregiver is thorough. She does a fabulous job. She will do anything I ask. The lady that comes out three times a week, she is wonderful. I only want her.

January 26, 2023

By Terry M_11

I am a current client of this provider

They care for my aunt 24 hours a day. They provide dependable people.

January 20, 2023

By Milton P

I am a current client of this provider

The services are good. I like the caregivers this agency has.

January 10, 2023

By John O_20

I am a current client of this provider

My mother loves having them there. My mother is pleased with the services given by Right at Home.

January 04, 2023

By Tamara H_3

I am a current client of this provider

I think she is doing better because of the services, and it's nice for me, so I don't have to go to her as often. I would recommend them because they communicate pretty well.

January 04, 2023

By Bonnie K_3

I am a current client of this provider

They offer care for my dad and the caregiver they have now is consistent which is good. There were a few bumps here and there but it has been going well now. I like how accessible they are, they are easy to get a hold of. I would like more notice when a caregiver is not able to come.

December 21, 2022

By mike &

I am a current client of this provider

They provided peace of mind. The nurses were very professional.

December 15, 2022

By Roselin W

I am a current client of this provider

They are always available. The agency provided superb service while we lived two hours away.

December 08, 2022

By Katherine A_5

I am a current client of this provider

They could make sure the caregivers are there and taking care of dad. They show up.

December 05, 2022

By Anonymous_6793

I am a current client of this provider

We have had some that are good and others who are not. They could have the workers show up.

Provider Response

Thank you for your feedback! It is good to hear that you have received good caregivers. We hate that some were not a good fit. One of our focuses is to have a great client and caregiver match. We achieve this often but sometimes fall short. We will continue to improve our process on this!

December 05, 2022

By Chaundra T

I am a current client of this provider

The agency helped the client get VA services. The agency has been helpful throughout the whole process.

December 02, 2022

By Johnny R

I am a current client of this provider

The stability of the company has made the experience positive. The training process and the staff are friendly.

November 02, 2022

By Alan C_3

I am a current client of this provider

They have helped a lot with the household things to keep my residence in order by cleaning, shopping, and fill in all the needs I have. They are timely, efficient, and very caring. I would recommend them to anyone if they are receiving the same level of care I am. I am sincere about that!

November 02, 2022

By Shagayla L

I am a current client of this provider

I don't have to sit and worry. They take the worry and give ease. They are friendly and give their undivided attention.

October 24, 2022

By Greta B_3

I am a current client of this provider

I have the same lady when my husband was sick, and I've kept her for 5 years. It helps a lot with them being here doing little things for me that I can't do, since I have bad balance. I like the caregiver that they give me a lot, so I'd recommend them, as I've been with them for a long time now.

October 12, 2022

By Linda Ann K

I am a current client of this provider

I appreciate the fact that the caregiver is so good with my wife and works with her. They found out how much insurance I had and tried to get me to purchase more care than I needed.

October 04, 2022

By John Wayne S_1

I am a current client of this provider

They have provided the care needed which allows me to go to grocery stores and do other things. They are dependable.

October 04, 2022

By Marsha N_1

I am a current client of this provider

I have had three different caregivers, and they have all been willing to help do anything. They keep in contact and work very hard to please you.

September 27, 2022

By Greta B_2

I am a current client of this provider

They adjusted my schedule when I needed it. I like the care person that I have.

September 19, 2022

By James H_42

I am a current client of this provider

They have helped the most with my father's situation, he uses a walker to get around and it helps to have someone with him during the day. I like the lady that comes, she is great and willing to help in any way.

September 12, 2022

By Willie W_7

I am a current client of this provider

We are still getting used to someone coming over, but the caregivers have been really good at listening to Willie's requests. I like that Willie always has someone and they show up on time.

September 12, 2022

By Barbara L_42

I am a current client of this provider

They tend to her needs before she even has to ask. I like that they are very friendly, kind and caring.

September 02, 2022

By Anonymous_6494

I am a current client of this provider

Most of the caregivers have done everything I ask them to. I have been satisfied with the caregivers you sent over to my house.

August 01, 2022

By Billy Charles W

I am a current client of this provider

The most helpful has been the caregiver helping me cook. I like that they take good care of me.

August 01, 2022

By Kathy R_26

I am a current client of this provider

When we've needed help, they've been appropriately available. I like that they've been easy and reliable to schedule.

August 01, 2022

By Billy L_2

I am a current client of this provider

The caregivers need to stop asking for drinks and food or stop snooping through his house. They lack in communication.

August 01, 2022

By Milton and Janette P

I am a current client of this provider

The aides are great. They do not communicate well with us and the caregivers.

August 01, 2022

By Patricia G_24

I am a current client of this provider

They do things for me that I can't do for myself. When you have a little problem, they take care of it.

July 05, 2022

By Beatrice Latrice R

I am a current client of this provider

They take care of the home. They are helpful.

July 01, 2022

By Carl S_7

I am a current client of this provider

Our caregiver is very efficient. We need the help, and they're doing what needed to be done.

July 01, 2022

By Stephen C_3

I am a current client of this provider

It improves her quality of life a lot. Their employee retention policies needs improved. We have had a lot of different caregivers.

July 01, 2022

By John V_14

I am a current client of this provider

It's been really helpful for him and for me too it has helped me as well. We are very happy with the caregiver that they have provided for us.

July 01, 2022

By Sue S_13

I am a current client of this provider

They have helped me quite a bit. I like that they are good and take of me.

July 01, 2022

By Francis Adolph G

I am a current client of this provider

Everything they do for my husband and for me around the house is excellent. I like the two caregivers we have.

July 01, 2022

By James D_41

I am a current client of this provider

The person that takes care of James does a good job. They make sure James's standard of living is high. They come out and check on James. They seem to know what they're doing.

July 01, 2022

By Alison Marie V

I am a current client of this provider

The communication has impacted the services positively. I like they are very thorough and task oriented and they expect high level performance from the employees.

June 02, 2022

By Theresa V_1

I am a current client of this provider

Having services everyday would make life easier. I love the girl that sits with me, she is my second daughter.

June 01, 2022

By Roberto O_1

I am a past client of this provider

They taught him how to do the exercises and how to care for the wound himself. The nurse that took care of my dad was always available.

June 01, 2022

By James R H

I am a current client of this provider

It has been helping us out a lot. They seem to be real caring about the person they care for.

June 01, 2022

By Gary S_23

I am a current client of this provider

She is a very pleasant person and she drives me around. My caregiver does whatever I ask her to and she is very nice.

June 01, 2022

By Roosevelt T_1

I am a current client of this provider

They try to improve on the help we are getting. They make sure there is someone to send over. It is hard to depend on them because they weren't always coming but that seems to be improving.

June 01, 2022

By Eugenia B

I am a current client of this provider

When they come in, I can leave my mom with them. My mom is ninety one and they are polite and they ;listen to her, they get along well.

June 01, 2022

By Greta B

I am a current client of this provider

The caregivers have helped the most by being with me when I shower because I have a tendency to fall. I like that the caregivers are very good-natured and caring.

Provider Response

We love reading these words! We aim to keep our clients safe with the level of independence and normalcy that they desire. Mission accomplished!

June 01, 2022

By Laura J_12

I am a current client of this provider

They've made life so much easier for me. She helps with keeping my life sane. I like the quality of the home health aides.

June 01, 2022

By Wayne S_8

I am a current client of this provider

The caregiver helps make life easier as she does things for the client I cannot do. I like the person who comes here from Right at Home as she is very nice and never complains about anything.

May 03, 2022

By Sarah Joy M

I am a current client of this provider

They are professional. They are friendly.

Provider Response

Thank you for your kind review. We are happy to help!

May 02, 2022

By Don T_2

I am a current client of this provider

Being a quadriplegic, they could give me a primary provider to make my life easier. Their personnel takes good care of me. They go out of their way to help me in the office.

May 02, 2022

By John Wayne S

I am a current client of this provider

They've provided someone to check on the client and it's very helpful. I like their flexibility, because I have times that I have appointments and they work around it.

May 02, 2022

By John C_58

I am a current client of this provider

They come in clean, cook, feed me, clothe me and clean up. I like that they do what they are supposed to.

March 11, 2022

By Hazel P_1

I am a current client of this provider

I couldn't do without them, I just know I need them. I'm 93 years old, crippled, and they help me out a lot. I like that she's here on time.

March 11, 2022

By Jimmie N_1

I am a current client of this provider

They treat you very well. They are on time.

March 11, 2022

By Patsy W_3

I am a current client of this provider

The current provider is awesome. She is a go getter, she does whatever we need her to do and then some. Their ability to replace caregivers if they call in sick. I know times are tough and we live in a rural area, but it is an ongoing problem.

March 10, 2022

By Anonymous_5837

I am a current client of this provider

They could be consistent. They could improve their scheduling, payment system, and the consistency of care.

March 04, 2022

By James S_42

I am a current client of this provider

The helpers are always on time and if they are not going to be here, they call us and let us know. It's better when they first started the first caregiver didn't do anything, but the caregiver we have now is much better.

March 01, 2022

By Frank C_10

I am a current client of this provider

My caregiver gets along with my family. The people are real nice.

March 01, 2022

By Raymond L_2

I am a current client of this provider

Right at Home has never missed a time to come and has made sure that once a week he gets good clean care. Right at Home seems to get along with my husband very well and makes his experience, which he doesn't enjoy, more enjoyable.

February 16, 2022

By Shelia Dian D

I am a current client of this provider

They haven't done anything to make it negative. They pay my provider well.

February 16, 2022

By James Walter G

I am a current client of this provider

They help James with daily mobile activities. They have people that actually care.

February 14, 2022

By Garvin R

I am a current client of this provider

Right at Home has taken away a lot of uncertainties from me since my surgery. Right at Home could improve their communication.

February 04, 2022

By James G_26

I am a current client of this provider

They allow for someone that he's comfortable with to care for him. They have a great relationship. They follow up. They give quality care. They have good communication.

February 02, 2022

By Arturo S

I am a current client of this provider

It's relieved a lot of tension for me know that someone can come and do my little chores. I would tell them that I like that they show up on time.

February 01, 2022

By Anonymous_5803

I am a current client of this provider

With her I'm able to get out a bit. They lack in communication when a caregiver isn't going to show up.

February 01, 2022

By Lindsey B_1

I am a current client of this provider

They are on time and do everything we ask them to. We would recommended them again. They have been on time do everything they need and are real hard worker.

February 01, 2022

By Billy R_3

I am a current client of this provider

I live out of town so it helps me not to have to drive in and do things myself. They are very thorough and patient with the client.

January 26, 2022

By John Eric H

I am a current client of this provider

The services are excellent. It has been a positive experience because they show up on time. Right at Home is excellent. I like that the housekeeper does a great job.

January 18, 2022

By Carlie R

I am a current client of this provider

Seems that it is not very constant makes her job a little harder. When they do not show up, it messes up her schedule. It has been poor the last few months. The care has not been very accurate lately or constant.

January 18, 2022

By Michael W_27

I am a current client of this provider

He looks forward to her coming once a week. She has really been great. I like the provider that was provided to me she is caring, knowledgeable, she makes me feel relaxed when I leave her with him.

January 18, 2022

By Joseph H_13

I am a past client of this provider

It was nice when they were here; it helped me out. The caregivers we had didn't stay very long.

January 13, 2022

By Brandy F

I am a current client of this provider

Right at Home has been doing a good job. They seem to be really caring. They have helped the most with setting up the scheduling. It's challenging to need 24/7 care. I like that Right at Home has been easy to work with. I know they had struggles with staffing, we need 24/7 care, but she worked hard to get it done. They seem easy to communicate with.

January 10, 2022

By Cleda S

I am a past client of this provider

They really cared about the individual. I liked that they seemed personally interested, not just a job, but a personal relationship.

January 06, 2022

By Terry M_8

I am a current client of this provider

They have been very helpful by going to the store for him. They listen and care. They are on top of everything

January 03, 2022

By Jaime L_1

I am a current client of this provider

They get me up, dress me, and feed me, etc. They are finding it hard to keep caregivers.

January 03, 2022

By James F_15

I am a current client of this provider

It was very stressful because we didn't receive any care. If they can supply help, we were out of help more than we had help.

Provider Response

Thank you for your feedback. We hate to hear that you did not receive consistent care. Our goal is improve the quality of life for those we serve, not to add stress. We have recently made a lot of great hires and improved the depth of our caregiver quality.

December 20, 2021

By Ralph C_9

I am a current client of this provider

I would be in the hospital without them, they make my life easier. The caring of the nurse and their knowledge on the skills. They seem to really care and they engage the doctors and me.

December 14, 2021

By Ronnie B_4

I am a past client of this provider

My caregiver, Jared did a good job. I would highly recommend my caregiver, Jared.

December 07, 2021

By Ginger F

I am a past client of this provider

The aides made my time very relaxing and pleasant. I liked the pleasant aides that came. We enjoyed each other.

December 02, 2021

By Edith K_2

I am a current client of this provider

They have been most helpful in helping me bathe and get dressed. I like the help I am getting from the agency.

December 02, 2021

By Willie E

I am a current client of this provider

It would make my life easier if they could keep me company. I would like the company to be honest about what they're offering to people.

November 18, 2021

By Patricia H_25

I am a past client of this provider

The agency was helpful by meeting all her needs and doing anything she needs. They improved her health. I liked that they were caring, provided good quality of care, and had good communication.

November 17, 2021

By Marjorie M_5

I am a current client of this provider

They are very likable and do a good job. They send someone who always does a good job.

November 15, 2021

By Sylva W

I am a current client of this provider

It has made things easier for me since I don't have to be at home all the time. It gives me a break. I've liked that their people are pretty good.

November 08, 2021

By Allison Marie V

I am a current client of this provider

Today she vacuumed the floor. I like that they are open and honest.

November 01, 2021

By William "Bill" G_3

I am a past client of this provider

They helped me get better, so I am able to work on my own. They have provided me with exercises that have happened to help my knee. The people at the agency where very helpful, very kind, listened well, answered my questions.

November 01, 2021

By Alvin "Tom" S

I am a current client of this provider

Just being here and doing some of the things that I need them to do to help me out. I have been satisfied with the services. Everyone has been very satisfactory.

October 21, 2021

By Mary S_18

I am a current client of this provider

The agency is helpful by allowing me to have some free time and not making me sit with my mother 24/7. I would like to see the communication improved.

Provider Response

We’re so glad to provide you with some much needed respite care! Right at Home is actively working to improve communication. We’ve recently hired two new employees to help with customer relations and scheduling. We’re hopeful that this improves your overall experience with us!

October 06, 2021

By Will M

I am a current client of this provider

I have one leg and she makes bathing and chores a lot easier. I like the amount of coverage that they offer, and they bill weekly.

Provider Response

Thank you for your review. We are grateful for the opportunity to make daily life easier on you!

October 01, 2021

By Danny S_4

I am a current client of this provider

They help with my daily activities. Everyone's prompt and nice. They do what's expected of them.

Provider Response

We’re so glad to hear that you’re pleased with our services. Thank you for taking the time to share a review!

October 01, 2021

By Alfred B_5

I am a current client of this provider

I'm eighty-two so having someone else here to help my husband is important, especially with helping him with showers. I like this agency because they came to the rehab to help me know what I needed to do to help my husband.

Provider Response

Thank you for your detailed review! We are proud to work with compassionate care partners and happy to hear about your husband's seamless transition from rehab to home.

September 24, 2021

By Lawrence T_1

I am a current client of this provider

They have been taking care of me in general. That they screen all their employees before.

September 16, 2021

By Lorane Miller S

I am a current client of this provider

We need caregivers that are professional. When we like a caregiver, we would like to be able to keep them instead of having to change them. They could be more consistent, I have different girls all the time and there seems to be a large turn over.

Provider Response

Thank you for your feedback. We aim to hire great caregivers that will have longevity with their clients and Right at Home. Great caregiver and client experience are top priorities for us. We have made great strides in this and will continue to do so.

September 10, 2021

By Marsha N

I am a past client of this provider

It helped relieve me of some of the stress of taking care of him. I like that they are efficient, and I like the caregiver I have.

September 10, 2021

By Margie S_4

I am a current client of this provider

They've helped me the most by giving me a caregiver to help me with overall cleaning of my house. I like how they have great customer service and the quality of care that we get from the caregivers is great.

September 08, 2021

By Alvoid P

I am a current client of this provider

On the days that she comes she gets my husband up. I'm really pleased with our home health aide.

September 02, 2021

By Anonymous_4397

I am a current client of this provider

Sometimes I have to train the person that is coming in, but other than that is has made a good impact. They need to improve their training for their caregivers. They should give me more Independence.

August 24, 2021

By Anonymous_5096

I am a current client of this provider

They have helped us out with rides. We really like the caregivers that come and help us.

August 16, 2021

By Janis P

I am a current client of this provider

I expect them to come help on Saturdays, and they are never here, but the girl that comes on Sundays is great. It is so frustrating that people have been calling in and not showing up for their shifts. She needs to have people here on the weekends.

Provider Response

Thank you for your feedback! We love to hear that your caregiver on Sundays is a great fit. We are passionate about trying to find the best client caregiver match. We have recently made some great new hires and will work to improve the consistency in your schedule.

August 11, 2021

By Freda H_1

I am a current client of this provider

They get him his meals. They do a good job taking care of him.

August 05, 2021

By Ellen S_13

I am a current client of this provider

Considering the days they show up. I would like them to communicate more timely and to hire more qualified caregivers and resources. They are compassionate. I would like better communication and the quality of their workers can be improved. They could follow up better as well.

August 04, 2021

By Mildred C_4

I am a current client of this provider

They do not have much to do, but what they do is okay. I am getting good care. I like the companionship.

August 03, 2021

By James L_28

I am a past client of this provider

My husband didn't require as much care as we thought. They assisted in his mobility. They sent someone to my specifications.

August 02, 2021

By Earnest B_3

I am a current client of this provider

They could send me the same person every time so I could get used to them. I'm getting a different person every week and the young boys they send don't know how to clean properly. There was one boy I hope I never see again, he doesn't know how to mop. He just left the water on the floor. Sometimes they move objects and I can't find them.

August 02, 2021

By Jackie R_5

I am a current client of this provider

If they aren't helping, they are just in the way. I don't know when they come anymore. I need them to do their job as we've asked them to do. We need them to help me around the house and help my husband take baths. They need to educate these caregivers in their job. They don't know what to do. They would show up when they wanted to instead of when they were scheduled to.

Provider Response

We are grateful for your feedback. We are sorry that you have had a negative experience with our services. Our aim is to have excellent communication with our clients and training for our caregivers. We will take your feedback and continue to improve in these areas.

July 28, 2021

By Marie E_3

I am a past client of this provider

They took care of me and would help my husband take care of the house. They could send the same person every week.

July 27, 2021

By Anonymous_5019

I am a past client of this provider

They could have had consistent providers. I would like them to have more qualified providers.

July 21, 2021

By Corene W

I am a current client of this provider

They make me things to do eat. They help me with everything that I need. They are on time. They are good to me. They help me.

July 14, 2021

By Perry S

I am a current client of this provider

I could not have made it without them. We would have had to go into a care facility if it was not for them. I like that their workers have been so gracious, helpful, and right on task.

July 12, 2021

By Alen C

I am a past client of this provider

Some of the caregivers did not know how to cook or clean and were really young. She did know how to do the medical things though. They just needed people to show up. One caregiver that came out first was really good. I really appreciated that she was closer to my age group.

July 08, 2021

By Brock P

I am a current client of this provider

They show up with the food I need. They are dependable for me.

July 07, 2021

By Ann L_12

I am a current client of this provider

The quality of the girls who come on a daily basis I've been pleased with. The caregivers are very nice and talented. I'm very pleased with what they do.

June 22, 2021

By Janet M_13

I am a current client of this provider

They assist with baths and housekeeping. They keep us posted of arrival times if they are gonna be late and they have a caring attitude. They take good care of my dad.

June 17, 2021

By Muriel J

I am a current client of this provider

They make sure that they send out the best workers to our home. They have good workers.

June 15, 2021

By Ann P_9

I am a current client of this provider

Their services have helped me a lot. I have dealt with home care before with other agencies and they can't compare because Right at Home is so good. They do what they say they are going to do.

June 14, 2021

By Arthur C_5

I am a current client of this provider

They make sure to keep the service going for me. The people in the office keep me informed.

June 08, 2021

By Carrie R_4

I am a current client of this provider

My dad is a fall risk and he has other serious issues. They need to do a better job at focusing on his needs. I would like them to pay the home health aides a little bit more so that they put more into it.

June 08, 2021

By Peggy M_10

I am a current client of this provider

They could have cleaned better and followed directions. Most of them did not know how to clean anything. I hired this people to clean my house.

Provider Response

We greatly appreciate your feedback! Our aim is to do everything with excellence, including the training of our caregivers. We have recently upgraded our training program for our caregivers to ensure they are able to perform expected tasks at a high level.

May 20, 2021

By Anonymous_4106

I am a past client of this provider

The hotel that we had booked was supposed to be a handicapped room, and it was not. The caregiver had to help my husband get into the shower and that was above and beyond her call of duty. They are dependable.

May 17, 2021

By Glenn m

I am a current client of this provider

She helps with bathing and getting him out of the car. She comes once a week. Our caregiver's friendly.

May 17, 2021

By Joe N

I am a current client of this provider

They assign people who work best with my mom. The people have been super helpful and the lady who works with my mom will do anything for her. She is mindful of her needs.

May 07, 2021

By William T_11

I am a current client of this provider

They are helpful by using medication for him. They are concerned for my husband.

May 05, 2021

By Carol M_39

I am a past client of this provider

They sent me a really nice person. They were prompt and the person they sent was nice. We only cancelled because my friend can do the job and I was more comfortable.

May 05, 2021

By William W_19

I am a current client of this provider

They could provide consistency with the caregivers to provide good care always. They could provide communication because the past two weeks there would be no one here at 9 and no one called us that they were going to be late. Also one time they didn't show up. I called them and they never gave us a call back especially Jessica.

April 28, 2021

By Jo Ann H_1

I am a current client of this provider

It helps me tremendously, since I work and have my own care for my family. Everything that they do is something I don't have to try to do when I get to the house. It is a lifesaver for me. My mother loves the caregivers that we have, she has several favorites and they always try to get those people.

April 28, 2021

By Janet J_1

I am a current client of this provider

She deals with arthritis and can barely do things for herself. They are able to do things for her that she can't do. I like the punctuality of the caregivers and the work that they do.

April 21, 2021

By Jeff J_3

I am a past client of this provider

They always sent caregivers to us, and they helped prepare their meals and doing light housework. They care about what they do and they are attentive.

April 13, 2021

By Samuel F_2

I am a current client of this provider

They help him stay out of a facility. They help with his physical therapy. They are always there when we need them and they are helpful.

April 13, 2021

By Matthew C_1

I am a current client of this provider

When the caregivers come, they help me out the most by helping and showering me. I want them to improve their organization and communication.

April 09, 2021

By Richard K_18

I am a current client of this provider

I don't know how they could make life easier, but they do help with my exercises. I would recommend them because the staff working here is pretty good.

April 05, 2021

By Richard P_11

I am a current client of this provider

They just need to hire more caregivers. My husband has issues and they shadow him while I get things done, Most of them are very good. They should be able to provide a caregiver when they are scheduled.

April 05, 2021

By Reggie S

I am a current client of this provider

They make sure that everything is taken care of with my husband. They do the right things and they help us with the VA.

April 05, 2021

By Norman H_2

I am a current client of this provider

They have helped me with their cooking skills. The quality of the help has been very good.

March 16, 2021

By Anonymous_4612

I am a current client of this provider

They help tremendously. We have all we need at this time. The household work helps a lot. She also picks my husband up from appointments since I cannot drive or lift well. We ask for whatever we need and they just do it for us.

March 10, 2021

By RC M

I am a past client of this provider

They were on time. While they are at my house they could have has more self motivation to work harder.

March 10, 2021

By Jean W_17

I am a past client of this provider

They helped me feel secure. It was emotionally great for me. I can't think of anything they could've done. Everyone they sent was very good!

March 08, 2021

By Martin D_1

I am a current client of this provider

They make it easier because I need someone here to help me with the things that I ask for. In the beginning there were several times I had late calls saying that a caregiver could come on a different day instead of the scheduled day. I like all of the people I have dealt with so far.

March 04, 2021

By Charles H_14

I am a current client of this provider

I like that someone comes in and that my time is freed up. I like the people that come here, and my husband likes them as well.

March 04, 2021

By Johnnie A

I am a current client of this provider

They trained me on how to help him as well and they take care of his needs. I like the amount of care they offered and they are professional.

February 22, 2021

By Terry N_3

I am a current client of this provider

They're very helpful. They take her places and make her day happier by doing so. Their services are really good. They do things that other home care companies don't.

February 19, 2021

By Anonymous_4531

I am a past client of this provider

They were very helpful and professional to my wife. They explained things slowly to her and talked to her polity. I like the nice and professional personnel.

February 11, 2021

By Janet J

I am a current client of this provider

You don't have to tell her everything, she knows what to do in terms of cleaning. I like the fact that the employee they sent me was excellent. I was able to get the bill paid without having to write a check. They can take it out of my account.

February 04, 2021

By Floyd P_2

I am a current client of this provider

It allows me time to work. They provide care for my dad.

February 02, 2021

By William Henry M

I am a current client of this provider

They listen when I have a question or any kind of problem and they are very attentive. They have always been very attentive to our needs and we have not had any problem with the caregiver we have now.

January 26, 2021

By Polly W_1

I am a current client of this provider

We have a lovely lady that is very caring. She checks up on her often even when she doesn't have to. They were quick to answer my request for help.

January 22, 2021

By Kathy L_20

I am a current client of this provider

They are doing what they need to do and what she wants them to do. The scheduling needs to be better. A caregiver was not able to come and they ha to switch things up the day of and get us a new caregiver.

January 21, 2021

By Michael W_18

I am a current client of this provider

We had a problem with one of the ladies and they took care of her. If we have a problem one of the caregivers take care of it.

January 15, 2021

By Edward C_6

I am a current client of this provider

They take care of my needs. They provide good service.

January 12, 2021

By Shirley G_5

I am a past client of this provider

I could not have survived without them. They took care of me. They could improve on their scheduling.

December 11, 2020

By Walter W_2

I am a current client of this provider

The services provided by Right at Home have been a high impact because they're allowing me to live my life the way I should. I would recommend Right at Home because they conduct business well.

December 03, 2020

By Edith L_2

I am a current client of this provider

The impact daily is great. They send the same people. I would recommend them because they send sincere and kind people.

December 03, 2020

By Lillie L

I am a current client of this provider

They are doing everything that we require and what we ask of them. They are consistent.

November 13, 2020

By John David L

I am a current client of this provider

Just to be responsive if I have any questions. They are friendly and the caretaker is nice to talk with. We run errands.

November 13, 2020

By Tina P_1

I am a current client of this provider

It is nice to have someone there with my dad. It gives myself and my mom some relief. We are always contacted when the caregiver is not going to show up. they are very attentive to my dad's needs.

November 09, 2020

By Laurel K_2

I am a current client of this provider

They do a lot of the things that I couldn't do. They could charge less.

November 06, 2020

By Suzanne M_7

I am a past client of this provider

They've been available for when I need them. They find someone whenever I have a procedure and need them to help.

October 28, 2020

By Daphne S

I am a past client of this provider

I may need to call again for more services, it was good. My mother enjoyed their company. You can always call them if you needed changes.

October 27, 2020

By Hardy S

I am a current client of this provider

It helps me a lot. They are here to do some cleaning and maintenance that I need done every week. They are always on time and they do good work.

October 22, 2020

By Oneida D

I am a current client of this provider

They are on time and they do what they are supposed to do. I don't think it could get any better. I would recommend them. I have a lady come to sit with me three times a week and she is really good.

October 20, 2020

By Cora M_1

I am a current client of this provider

Everyone has been so courteous. They really help me get by and they drive me around. I don't have any problem with them being late and I know I can call and cancel if I need to.

October 13, 2020

By Greg H_10

I am a current client of this provider

They always send me good people who talk to me nicely. They need to make sure that they call me before they miss sending me somebody.

September 28, 2020

By Mildred H_3

I am a current client of this provider

They've listened to her and care about her needs. The aides care about the patient and go out of their way to help her.

September 28, 2020

By Carol H_21

I am a current client of this provider

They have kept up our nutrition. We had a few problems trying to find the right match to get what we needed.

September 22, 2020

By Curtis S_4

I am a current client of this provider

They helped to get him to the doctor. They need to give me a statement of the credit on my account.

September 15, 2020

By Shirley V_1

I am a current client of this provider

They help take me to my doctors appointments. They will help carry my oxygen. This agency is helpful and dependable.

September 15, 2020

By Emma 'Retta' G

I am a current client of this provider

I just do not have enough time with them. I need more time with the caregivers, but I am not able to afford them. My bill keeps fluctuating and I do not know why it keeps going up.

September 04, 2020

By Lauralee T

I am a current client of this provider

They allow me to have a part-time job, and mom to stay safe while I am gone. They make a strong effort to provide consistent care, in terms of people. There is also flexibility that is needed when schedules are changed.

August 25, 2020

By James & Geryl T

I am a past client of this provider

It helped me and my niece out quite a bit, because we did not have to worry as much. I know that in the industry it is a pretty high turnover. I think from the time we started, we had at least three different providers, and we wanted to have consistency. My parents had problems trusting people coming in, and my father went off and fired them, because he feel that he could not trust them.

August 13, 2020

By Mary M_46

I am a current client of this provider

It makes me feel a lot better and I can work around my house and it makes it look nice again. They are doing my house cleaning and the person that comes is very flexible and willing to change things.

July 14, 2020

By Clayton C

I am a current client of this provider

I was really in need of help. I am old. I have to lift him and take care of the house. My kids told me I needed to do something. The caregiver does all the house work. My husband is in a wheelchair. I realized the lady had not been trained to transfer him from a chair. I told her what I knew, then they got some training for her.

July 08, 2020

By Anonymous_2241

I am a current client of this provider

I like that they always show up on time. They have some really good people working for them and they have been taking care of me really well.

March 24, 2020

By Dianna B_1

I am a past client of this provider

They took care of my wife so I could go to work. They were very respectful and did what they were supposed to.

March 10, 2020

By Shirley A_7

I am a current client of this provider

It's more of a companion thing and I don't require a whole lot of housework and stuff. They are timely and friendly. We have indicated some preferences.

March 10, 2020

By Mark A_4

I am a current client of this provider

It gives me time to go run errands. I like the person that they have us with. She is very helpful.

February 20, 2020

By Elvin B

I am a current client of this provider

They have helped me the most by taking care of my husband. She takes very good care of him, and it takes the load of hands and gives me time. I like the level of care, the way he's treated, and the way they communicate with me.

February 14, 2020

By Robert C_36

I am a past client of this provider

They were very caring and soft spoken. When he asked them for something they really had to listen. I felt very comfortable with all of them. They were always on time, they got there early, and the did their talk with the phone that was leaving. Everything went very smoothly, and they were very caring.

February 05, 2020

By James W_22

I am a current client of this provider

It frees me up to do other things and my mother can't take care of my dad at all. It helps emotionally too. They could improve the scheduling.

February 05, 2020

By Wanda H_2

I am a past client of this provider

Wanda was not crazy about the service because she did not like the substitute caregivers that would come in for the permanent caregiver. The case worker and the main caregivers were wonderful. We got along great with both of them.

January 14, 2020

By Jim D_10

I am a current client of this provider

They help him with his day to day things. They are providing great services for him. The providers that come in are really nice and they are able to come in and do the work they need to.

January 14, 2020

By Marilyn E_1

I am a current client of this provider

Right at home is always there for me. I like that they are very friendly, efficient, and provide excellent care.

December 20, 2019

By John K_29

I am a current client of this provider

They could charge less money. They've been helping my husband transfer correctly from the toilet to the scooter and in and out of bed. It's kept him from falling and hurting himself. I think that the people that we've had are doing a good job.

December 18, 2019

By Charles R_6

I am a past client of this provider

The person who did our intake was amazing. She really helped us with our needs and explained anything we needed. As Charles' daughter, it gave me great peace of mind to know that I could trust them to call me if anything came up. Right at Home was easy to work with.

November 19, 2019

By Ronald C_1

I am a current client of this provider

They will do whatever I need to be done. I get really good care.

November 11, 2019

By James J_11

I am a current client of this provider

The provider has helped me the most because of their organization. If they have trouble finding someone, we find a solution because they work with me. I like their consistency.

October 07, 2019

By David B_11

I am a past client of this provider

The caregivers always wanted to do what they wanted to do, and I wanted them to work for two hours if they were scheduled to work for two hours. Someone was always here, and I wasn't able to do what I wanted to do.

September 26, 2019

By Gale C

I am a past client of this provider

I only used them on the weekends, but they were a great help when they were here. I liked one of the caregivers that they sent.

September 11, 2019

By Gary L_4

I am a past client of this provider

He had a stroke and was in rehab for a few weeks. My family and I needed to be able to trust the person there, and my dad needed to be able to trust that they could provide care for him. They gave him someone to talk to during the day for companionship. They helped with the transition after a traumatic event. They were always thorough with explaining things upfront. Our expectations were always met. In the event that something was changing, they did a good job at explaining that. They were receptive to our feedback. We never ran into any frustrating complications.

September 05, 2019

By James N_7

I am a current client of this provider

Everything has been positive for him. We are a first time user of this kind of service, so how positive it is depends, but they have done everything wonderfully for him. They just help out and do the best they can, and I have had no problems with them.

September 04, 2019

By Anonymous_2437

I am a past client of this provider

Some were excellent, and some were average. One individual didn't show up. I had a doctor's appointment at 10, and he didn't show up until a few minutes prior. They were supposed to get here at 8 or 9. He got here 2 to 3 hours late. We didn't get my loved one properly dressed, and I had to do all the bed changing. He had a lot of excuses about keeping his nieces and nephews and oversleeping. I just let him help me physically, and I let him go home. I told him he was dismissed and that I didn't want him back again.

August 21, 2019

By Lucille H_1

I am a current client of this provider

I don't know what I'd do without the services. I think the agency is very good because they give me time for me to get things done.

August 20, 2019

By Roberta and William G

I am a current client of this provider

They make my life easier by knowing that we are safe when they are there for us. I like that they are dependable on having caregivers showing up.

August 08, 2019

By Anonymous_1182

I am a current client of this provider

They are helping him. We don't have to do what they do. They have been very good. They communicate well when the caregiver can't come.

June 06, 2019

By Deanna S_1

I am a past client of this provider

It would be better if they could have hired someone who didn't mind the smoking. I think they had a policy to hire people that didn't smoke. I had a issue with my admin person having an attitude with me. I wasn't impressed with the company. The caregivers I liked didn't want to stay around because of the smoking.

Provider Response

Hello Deanna, We sincerely apologize for not meeting your expectations. We strive to match each client with the perfect caregivers and your experience with Right at Home is one we do not take lightly. We will use your response as an opportunity to improve our caregiver to client pairing. Right at Home values client feedback and continues to utilize it to maintain our 91% client satisfaction rating. Again, Right at Home thanks you for taking the time to share your concerns. Through added resources we would love the opportunity to better serve you in the future. Please feel free to contact me anytime – Sincerely, Megan

June 06, 2019

By R C L

I am a current client of this provider

The person that they sent out is a great selection for me and she is excellent. So far, it is really good. I like the person that comes to my house. She does an excellent job.

May 29, 2019

By Charles G_9

I am a past client of this provider

They did something when he needed something. They were always there on time, and the caregivers were very sweet and nice.

May 08, 2019

By Marcie O

I am a current client of this provider

They are very understanding and take their time with her. I like the people they send out.

May 08, 2019

By Burla M

I am a current client of this provider

She does everything she is supposed to, like mopping, dusting, vacuuming, and making the bed. She is always on time.

April 03, 2019

By Robert C_28

I am a current client of this provider

It has allowed my mother to remain independent in the home. The services also help us meet our needs. The management of the company is very responsive. They are willing to solve issues.

April 01, 2019

By Darrell C

I am a current client of this provider

They do a very good job of helping mom basically survive. For the most part, the ladies taking care of my mom are very good.

March 21, 2019

By Joe B_5

I am a current client of this provider

They are always very friendly and they go along with what you say. I would recommend them, they have done everything I needed.

March 05, 2019

By George H

I am a past client of this provider

I just needed someone here, they didn't have to do too much for me. They were here to monitor me and then be able to do something in case I was choked. They seem to care. The management came out and visited us. They are easy to get ahold of and have worked through anything.

March 04, 2019

By Anonymous_1608

I am a past client of this provider

They kept the house neat, and they kept us well fed. They were friendly, nice, polite, clean, helpful, and patient with us.

February 20, 2019

By Leslie S

I am a current client of this provider

The best thing has been that they drive her to doctor appointments that are too far for her to drive to. I would recommend them because overall, my mom has been very pleased and they have provided care.

February 15, 2019

By William C_1

I am a current client of this provider

We've just started not long ago, and two past caregivers were ill. I don't know how they can make my life better. They are available most of the time.

February 13, 2019

By Garold R

I am a current client of this provider

They help me by taking me to the grocery store and doctor appointments. They also do housework for me, like making the beds. They are friendly and observant to my needs.

January 18, 2019

By Phyllis J_3

I am a current client of this provider

I was unable to provide the care that she needs because of my age and therefore, I needed some outside help. They are efficient and cordial, especially the manager.

January 08, 2019

By Judith C_2

I am a past client of this provider

They could have made our lives easier by providing a person who interacted with my wife instead of just sitting there. She was more of a babysitter than a home care person. They could have sent a more qualified people to come and take care of my wife. She had very little initiative and did very little work. She did not take the ball and run with it.

January 03, 2019

By Tammitha M

I am a current client of this provider

They can communicate better with me as a paying client. They could take time to see how I feel about the care I am receiving.

December 15, 2018

By Henry A_1

I am a current client of this provider

The service relieves some pressure about caring for my loved one from me. The caregiver that comes is friendly and talks my loved one into taking a shower.

December 01, 2018

By Clarence C

I am a current client of this provider

It helps, but it's not 100% required. They do an adequate job. They just send a lady to clean my house twice a week.

November 28, 2018

By Tom W_1

I am a past client of this provider

It was a lot of help because they did what they needed to do for that day. It was different everyday. They provided the services that she needed at the time.

November 26, 2018

By James M_12

I am a current client of this provider

They've taken care of my dad and his needs. The one-on-one experience has been better than expected.

November 08, 2018

By Joyce S_2

I am a past client of this provider

There was someone here with me at night when I was going through my problem. It was a comfort to me to know there was someone in the apartment with me. I don't know of anything they could have done better. All I can say are good things about them.

October 10, 2018

By Charlotte H_1

I am a current client of this provider

They have helped the most by being there when they say there are going to be there. The caregivers take me to doctor's appointments. The most important thing I would tell a friend is that the agency is dependable.

October 02, 2018

By Karen H_3

I am a current client of this provider

They have helped the most by relieving the stress of his wife. I like that they have been very accommodating and provided personal service.

October 02, 2018

By Mary J_5

I am a past client of this provider

The services helped me get everything I needed done efficiently. I liked how kind the caregivers were to my father. They went above and beyond what they were supposed to do.

October 01, 2018

By Anonymous_192

I am a current client of this provider

They've really taken a load off my back with their help. I am happy with the current home health care person. There was some confusion with scheduling, but it was figured out.

September 20, 2018

By Allan T

I am a current client of this provider

They help by taking care of mom's bathing and trips to doctor's appointments. They could be more consistent and have caregivers that are the same ones. There is a lot of turnover and they need to pay people more and pay for their mileage. We've have had 4 different people in the last 7 days.

September 05, 2018

By Martha M_2

I am a current client of this provider

They have been great. They are good company because I live in a small apartment, and I like that. They are very friendly. Sometimes I don't have anything for them to do and we just sit and visit, go to the grocery store, go out to the cemetery, or do whatever.

September 05, 2018

By Huey L

I am a current client of this provider

I don't know what we would do without Right at Home. So far, I'm very pleased with everything Right at Home has been able to do for us.

August 13, 2018

By Estree B

I am a current client of this provider

They are very knowledgeable and helpful. Everyone is very professional.

August 01, 2018

By Patricia W

I am a past client of this provider

It was really helpful and I wasn't able to clean back then. I liked the way they did things.

July 13, 2018

By Megan C

I am a current client of this provider

It has been a huge relief for me and it has been good for my husband. It allows me to get out and volunteer. It has been really easy to work with them. They are very accommodating and they call to see if we want people to fill in. My husband loves his caregiver so much that he says no.

July 05, 2018

By Bernice B

I am a current client of this provider

Their participation is very important. Someone has to always be there. I understand that is difficult for them to have a nurse on call, but it puts me in a difficult position if they can't get one. It can be devastating for me. They have been getting more consistent coverage lately. I know it can be hard to find qualified nurses.

July 02, 2018

By Ray H_4

I am a past client of this provider

We just needed someone here. I would recommend them. I was impressed about the man who came to the house to introduce us. He put in a lot of effort for us.

June 13, 2018

By William E

I am a current client of this provider

My caregiver helps me by being on time. She helps my spirits and helps me clean the house. I don't know them that well.

June 11, 2018

By Anonymous

I am a current client of this provider

I get good help five days a week. They help with taking care of my needs and personal care. They do try to give people what they need and ask for.

June 05, 2018

By Jean B

I am a past client of this provider

It made a big difference in her being able to get dressed and undressed with a broken arm. I felt like they were priced right, and they were a good service.

May 10, 2018

By Jim W_2

I am a current client of this provider

They are very observant and friendly and very helpful. They are concerned about my care and keeping me busy and doing things. They're always wanting to know what kind of food I like better. I like their dining and their activities.

April 27, 2018

By Anonymous

I am a past client of this provider

They are available. It was good. Providing the assistance and having someone here with my loved one was helpful. They really didn't do a whole lot.

April 19, 2018

By Jeana S

I am a past client of this provider

They were very helpful. I could not have left to work and left mom here without someone checking on her.

April 10, 2018

By Marilyn R

I am a current client of this provider

I'm happy with the company but on Easter weekend, they didn't giver her the medications she needed in the morning and waited to give it to her until the afternoon. Right at Home has allowed me to not need to come in the morning to give her her medication.

April 10, 2018

By Anonymous

I am a past client of this provider

None of the caregivers were on time. I had three people in three visits. It was not quality. They could have done more while they were here.

Provider Response

I apologize for your experience and assure who this is not typical of our agency. We put a lot of resources into trying to ensure that our clients get quality and consistent care. Also, I will tell you that we love learning and improving so we will make the most out of your feedback. I would like opportunity to hear more if you are willing please call 903-253-0778 and ask for Matt.

April 06, 2018

By samintx

I am a current client of this provider

So happy to have found this service. My experience with the has been great. Reasonable pricing and such nice employees. It is a comfort to have Right at Home available in Tyler.

January 08, 2018

By Ronnie R

I am a past client of this provider

I did not have a good experience at all. I didn't hear anything from anyone for almost a month and was left hanging. I left a voicemail and they didn't get back to me for days. I don't know who the blame lies with. They were fantastic when they came. Their attitude was great and they were professional.

January 05, 2018

By Anonymous

I am a current client of this provider

Right at Home has caregivers that have pleasant personalities and are happy. The caregiver cleans my wounds and is happy to do to the work.

January 05, 2018

By Anonymous

I am a current client of this provider

The biggest factor is that they've been professional, on time, and are always there. Since they can be there, I can continue with other activities and my loved one can continue with their activities as well.

January 05, 2018

By Karen W

I am a past client of this provider

Right at Home showed up when we needed them. The services were very necessary and helped the most by doing what they said they would.

January 03, 2018

By Tony G

I am a current client of this provider

We're very happy and comfortable with the caregiver that we've been assigned. It's enabled me to leave Mom with someone I feel safe with, and someone she feels safe with.

December 29, 2017

By Lori V

I am a current client of this provider

Right at Home needs to communicate, be proactive, and care. Right at Home could communicate and be proactive in taking care of what needs to be done.

Provider Response

We would like to take the opportunity to let you know that we sincerely apologize for the lack of communication that you experienced at that time. Right at Home Tyler has taken your feedback and experience as an example for our team to grow in. I know through personally talking to you on the phone that all items have been addressed and we have worked through your feedback. -Matt

December 14, 2017

By Larry A

I am a past client of this provider

Right at Home has caregivers that pay good attention to their clients. Right at Home made my life easier for me; the caregivers that I had met all of my needs.

December 07, 2017

By Dana S_2

I am a past client of this provider

Right at Home did not have a home health aide or rehab services. The caregivers checked my loved one's blood pressure and her temperature.

December 01, 2017

By Anonymous

I am a current client of this provider

I would tell a friend to talk with the Right at Home management because they listen and they are good people. Most of the Right at Home caregivers tend to be more hands-off rather than hands-on. They don't volunteer to do things for the client.

December 01, 2017

By Linda N

I am a past client of this provider

I would recommend Right at Home because I liked how they would work with you to accommodate your needs. The services for my loved one made her life much, much better, and it took a load off of her.

November 27, 2017

By Nickie B

I am a current client of this provider

I would recommend Right at Home because the caregiver is good about taking care of me and my little dog. The services help me because I have a hard time walking. The caregiver does everything I ask her to do.

November 22, 2017

By Iris M

I am a past client of this provider

Right at Home is reliable. They were able to find a caregiver and were courteous. Right at Home's services allowed me to relax more because I wasn't the only providing care.

November 17, 2017

By Maria C

I am a current client of this provider

We have had no problem accessing the nurse no matter what time we call. The nurse is warm and never offensive. The services make life better because the nurse keeps things sterile and clean.

November 14, 2017

By Delwyn S

I am a current client of this provider

I would say that Right at Home is there when they say they are going be. Right at Home comes in and helps my mom some with her needs, and then the caregiver will also help with cleaning.

November 02, 2017

By Bob C_8

I am a past client of this provider

I would tell my friends that Right at Home does not train their caregivers. Right at Home could have trained their caregivers better.

Provider Response

Hello Bob, I’m sorry for the experience you had with our Caregivers. Training is something we definitely take seriously. Our policy is to have the Case Manager train any Caregiver that enters your home on the designated plan of care. I believe this is something that sets us apart. We will definitely take what you said and evaluate it. Thank you for the opportunity to learn from your feedback!

November 01, 2017

By Joy H_5

I am a current client of this provider

I would tell a friend that Right at Home is concerned about the care and services they provide. Right at Home has made my life easier because they are very nice and professional, I really enjoy having them.

October 06, 2017

By judie d_1

I am a current client of this provider

Right at Home does what they say they will when they say, and they are a reputable agency. I don't see any major influx on my wife's life through the services provided by Right at Home. From what I have heard from her, the caregivers need more one-on-one training.

October 05, 2017

By Erin C_1

I am a current client of this provider

The caregiver from Right at Home is very friendly, accommodating, and knowledgeable about what she is doing. Right at Home comes to my house to give me IV's so I do not have to take off work to do it.

October 03, 2017

By Kathryn S_4

I am a current client of this provider

If someone could afford Right at Home, then I would recommend them. I would tell them that the service is very good, and they come and help me twice a month because it is so expensive. The service provides me with rides to the different places that I need to go.

October 03, 2017

By Alma "Lynn" S

I am a past client of this provider

Right at Home was very punctual. They did pretty much what they were supposed to do. The services of Right at Home helped my husband out a bit, but they did not help me out very much.

October 02, 2017

By Melba B_1

I am a past client of this provider

Right at Home was very careful, concerned, thorough, and explained exactly what they did. Right at Home took care of my loved one so I could get some rest. They did a very good job, and they gave me free time to do other things that needed to be done.

September 20, 2017

By Gladys G_1

I am a current client of this provider

Right at Home is a step above other places we have tried. They have great communication. Right at Home is very personable and knowledgeable. The caregivers can do all the things we need them to do.

September 20, 2017

By Debbie C_3

I am a current client of this provider

Right at Home does companion care, my son needs transportation and guidance through the day, he needs the companion care. Right at Home has helped my son to better communicate through out the day and he feels more purposeful.

September 20, 2017

By Martha S_4

I am a past client of this provider

Right at Home served our purposes. I was able to get out once a week without worrying about my husband.

September 19, 2017

By Anonymous_386

I am a past client of this provider

I would tell a friend that Right at Home was very attentive, concerned, and willing to please. Right at Home was willing to do whatever it took to meet our needs. It was a very good experience all the way around with Right at Home.

September 05, 2017

By Donna H_3

I am a current client of this provider

Right at Home is trying to keep up with my needs. Right at Home has made life easier for me by sending people to help me take care of my loved one so that I can leave the house. They keep me staffed.

September 05, 2017

By Richard H_8

I am a current client of this provider

Right at Home is doing an excellent job for me. The caregivers are on time and they are like part of the family to me. Right at Home makes my life easier because they keep up on cleaning and I just love my caregiver to death.

September 05, 2017

By Kathleen "Kathy" P

I am a current client of this provider

Right at Home is a good company to hire because they sent several caregivers out to see if we were a good fit. The services make my life easier because I wasn't able to do things from my wheelchair.

August 24, 2017

By Margaret H

I am a past client of this provider

The caregiver from Right at Home was very friendly, nice, and a good helper. They weren't bossy. I was able to get back to being normal because of Right at Home.

August 11, 2017

By Nanci G

I am a past client of this provider

I would tell a friend that Right at Home gave us mostly great caregivers. Right at Home helped us the most with letting us sleep at night as they watched the client.

August 09, 2017

By Jean M_5

I am a current client of this provider

Right at Home's employees and caregivers are top-notch. I don't think that there could be better ones. I have had two caregivers, and they have both been fabulous. I don't know what I will do if for some reason I can't afford the services anymore. I don't know where my life would be going. I wouldn't have any transportation to any medical facilities or anywhere. The services are very valuable to me.

August 04, 2017

By Carole H

I am a current client of this provider

I have been immensely pleased with the caregiver that comes through Right at Home, but I am not always satisfied with the office staff. I don't have to worry about my mother because there is somebody from Right at Home there with her who is responsible.

August 01, 2017

By Moselene G

I am a current client of this provider

Right at Home has good care, and they are dependable. Right at Home has given me less worry.

August 01, 2017

By Don W_2

I am a current client of this provider

Right at Home provides superb care. Right at Home has made my life easier and I get the care I need. There is absolutely no part of my life it hasn't affected.

July 21, 2017

By Don B_3

I am a current client of this provider

I already have recommended others to Right at Home. They are on time, will do whatever I need them to, and will look around for other things to do. The clients are happy because the caregivers will do house cleaning and other things needed.

July 21, 2017

By Kelly S_1

I am a current client of this provider

I'd tell people that Right at Home is really good with communication and they make sure our needs are covered. They also do check up's and if I need something to be changed, they are on it. The daily, everyday nursing help has helped give me a break.

July 14, 2017

By Mona H

I am a current client of this provider

I don't like that I have had three different caregivers in four weeks. It takes time to get things worked out. Right at Home has had trouble finding me a good caregiver.

July 06, 2017

By Linda B_6

I am a current client of this provider

I would recommend Right at Home because they are caring and compassionate. The most helpful part of the service of Right at Home is that they are dependable.

June 26, 2017

By Phillip M

I am a current client of this provider

Right at Home does a pretty good job and they will give you a heads up when they are coming. I am disabled and there are some things that I can't do, and Right at Home does the things I can't do. I can't sweep, mop, or vacuum.

June 22, 2017

By Marylin K

I am a current client of this provider

Right at Home is a very good christian-based company and I would recommend them to anyone. The caregivers assist the client with anything that he needs help with.

June 20, 2017

By Susan B_8

I am a current client of this provider

I would tell a friend that Right at Home is extremely punctual, they provide good support, and are very reliable. Right at Home has made a huge difference, and my mom looks forward to the caregiver coming who has helped her to go from barely walking to being able to walk around the house.

June 14, 2017

By Robin R_1

I am a current client of this provider

I feel very comfortable with Right at Home, they are easy to get along with. I don't have to worry so much anymore because there is always someone from Right at Home here to help me.

June 01, 2017

By Deanna S

I am a current client of this provider

Right at Home is very expensive, so I would hesitate to recommend them. I'm not too thrilled with the services right now, but I think the caregivers are trying to do the best they can.

June 01, 2017

By Joy H_2

I am a current client of this provider

Right at Home really cares about the people they work with and I trust them. Right at Home makes a huge difference in my life with the help they give me. It has done this because I don't have to worry about the client because he will be well taken care of. It takes the load off of me.

May 23, 2017

By Karen W

I am a past client of this provider

Right at Home was very attentive in a timely manner and they do a very good job at matching clients to caregivers. Right at Home provided care so I could take care of matters outside the home.

May 03, 2017

By Joyce S

I am a current client of this provider

Right at Home has helped us out a lot. There have been a lot of changes and I don't know which caregivers are coming sometimes, but it's all worked out, alright. The care in the home that Right at Home provides through it's caregivers has been very helpful. The caregivers take care of the housework that we cannot do.

May 01, 2017

By Tammy S_1

I am a past client of this provider

Right at Home was very flexible with me because I had to rearrange the scheduled times due to appointments and other situations coming up. They were easy to work with. The services enabled me to leave the house for a little while to get some hours done with peace of mind because there was a trained professional with him.

April 18, 2017

By Bobby T_1

I am a past client of this provider

The caregiver was really good with Bobby. I'm holding back because of the misunderstandings I've had with Right at Home. I need Right at Home to help Bobby so that I don't feel that burden on my back. The caregiver was really good with Bobby and tried really hard.

April 18, 2017

By Richard R_2

I am a past client of this provider

I would recommend someone to Right at Home if they were wanting home care services and not medical care because I don't know what they do for medical care. We sat down with Right at Home at the beginning to set up the expectations and they provided all that we needed. The services didn't impact my life very much because they didn't do anything to change it.

April 13, 2017

By Dorothy H_6

I am a past client of this provider

Right at Home was not very well organized. The management, specifically the middle management, was the problem. The services were very confusing for the client and having strangers in the home was very scary to her.

Provider Response

Hello Dorothy, I apologize for the confusion with our services. I know having a Caregiver in the home takes a little bit to get used to. Case Managers and Social Workers devote a lot of energy and time to make this sometimes very hard transition easier. It seems we were not able to achieve that this time but please know that we strive for that every time and that your feedback was reviewed to better our team.

April 04, 2017

By Anonymous_674

I am a current client of this provider

I never know what type of caregiver I'll get if I'm not using the same one all the time. Right at Home has made our lives easier beucae we trust them to do things for my family member that I'm not able to do.

March 28, 2017

By BennyB

I am a current client of this provider

Right at Home has always been loving, caring and respectful of my Dad and his needs. With his condition declining the nurse, the care manager and caregivers have been flexible and understanding.

March 22, 2017

By Carolyn S_5

I am a current client of this provider

We are satisfied with the services that Right at Home is providing. Right at Home helps us quite a bit

March 20, 2017

By Paula H_1

I am a current client of this provider

Right at Home is friendly, competent, and has good communication. Right at Home has allowed Joe to stay in home.

March 14, 2017

By Debbie D_2

I am a current client of this provider

Right at Home impresses me with their dependability. Right at Home has helped ease my worry.

March 10, 2017

By Melody M

I am a current client of this provider

I would tell someone that the services are a nice thing to have and I am pleased with Right at Home. The service as a whole from Right at Home is good for me.

February 17, 2017

By Michael F_3

I am a past client of this provider

I had nothing but a nightmarish experience with Right at Home. I had them for a couple days, and the client died while Right at Home was here. There was only one girl that I liked. Everything was good until they snatched her away. The new caregivers would sit on the couch. They sent me a 62 year-old caregiver that could barely do anything. She would not touch him. Someone from the office called to see how everything was going and heard everything that happened with the 62 year-old caregiver while on the phone with me, so he got the good caregiver back for me. The impact of the services was devastating. My husband was dying, and I can't see. I hired someone to help me take care of him, but it was horrible, except for the days that the good caregiver was here.

Provider Response

Hello Mrs. Frost, I’m deeply sorry for you not having a good experience with a Caregiver. We put a lot into matching each Caregiver to each client and coordinating a schedule that will work for both the Client and Caregiver. I know your favorite Caregiver was not able to work the full week. We aim to have the right Caregiver out there every time. Thank you for your feedback!

February 10, 2017

By Judy B

I am a current client of this provider

I would tell people that Right at Home's administration is atrocious, does not send invoices on time, and makes it so I do not get paid by the insurance on time. The most helpful thing is help with bathing and talking around.

January 23, 2017

By Jeb L

I am a current client of this provider

I would tell others that Right at Home is a complimentary company. Having the service has made my life easier by having somebody to take care of me and respond when I need something.

January 23, 2017

By Martha S_7

I am a current client of this provider

I would tell others that Right at Home has easy people to work with. They know what they're doing. I really enjoy the caregivers being out here.

November 01, 2016

By R Williams

I am a past client of this provider

Right at Home has been such a life saver for my father. Every caregiver has been professional and very caring. R Williams

December 28, 2015

By Jeanne34

I am a current client of this provider

We have Right At Home for in-home help for my father that is working out well. Their services are very good. Right now, the worker is helping with the housekeeping. The young lady is very nice, and we are very appreciative of her help.

December 18, 2015

By Alvin Skinner

I am a current client of this provider

Benee gives beyond any expectations. She comes everyday with a smile and willingness to help any way possible. She treats everyone with upmost respect and has become invaluable to myself and my wife. There is not enough that can be said to praise the hard worker she is.

December 18, 2015

By Spellings, Nanette and L.H.

I am a current client of this provider

This organization has sent my husband and I helped quality of help. They have done everything we asked, run errands and drives us to appt. Excellent help!

December 16, 2015

By Lillian Joyce Williamson

I am a current client of this provider

Susie is my caregiver for four days a week. She is a hardworker and is always on time and assists me in many ways. I am better because of her help and willingness to please me. She and I have become friends.

September 30, 2015

By Tori M.

I am a current client of this provider

We couldn't be happier and I would highly recommend Right at Home for anyone!

September 30, 2015

By Barbara S.2

I am a current client of this provider

Your service is just the best. I will never call anyone else, other than Right at Home.

March 18, 2013

By Caring0366

I am a past client of this provider

Right at Home was very good and they were flexible. But they could improve on their cost.

August 14, 2012

By Caring903

I visited this facility

We found the right care for my mother and it's Right At Home. We have someone who's taking care of my mother now. Her current caregiver has been doing really great! Very good and we're happy with it. My mother is actually comfortable with her caregiver. They are very nurturing and attentive. They've been professional and doing what they're supposed to do. It's a good match for my mother that we found her right caregiver. I will surely recommend Right at Home to others.

July 27, 2011

By Long distance daughter

I am a past client of this provider

I used this service for at home care for my parents. Their representative took all of our LTC information and had us complete a HIPPA form so they could initiate our LTC coverage. She told us Right At Home could help with completing claim forms, but we would have to pay for the services then request reimbursement. When I requested reimbursement from our LTC company I was told that Right At Home did not initiate a claim on our behalf - we almost lost benefits. The caregiver requested that my parents hire her directly so she could make more money (my parents said no).

Provider Response

Thank you for your feedback. We sincerely apologize for not meeting your expectations. Your experience with Right at Home is one we do not take lightly and we will use your response as an opportunity to improve upon our training and coaching. Again, Right at Home thanks you for taking the time to share with us your concerns.

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About Right at Home Northeast Texas in Tyler, Texas

rightathome.net

Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

Custom Care Plan

We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

Caregiver Training and Care Supervision

When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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Services and Amenities of Right at Home Northeast Texas in Tyler, Texas

Agency Type

Full Service Agency

Range of services

Companion Care
Personal Care Assistants

Types of care

Doctor Visit Companionship
Light Housekeeping
Transfer Assistance
Dressing And Grooming
Bathing And Toileting
Exercise
Walking Wheelchair Assistance
Companionship
Meal Preparation
Errand And Grocery Assistance

Screening

In Person Interviews
Reference Checks
Driving Record Check
Background Checks
Drug Screening