
Right at Home Northeast Texas
Offers Home Care and Geriatric Care Managers
Reviews of Right at Home Northeast Texas
Home Care Reviews for Right at Home Northeast Texas
March 11, 2022
I am a current client of this provider
March 11, 2022
I am a current client of this provider
March 11, 2022
I am a current client of this provider
March 10, 2022
I am a current client of this provider
March 04, 2022
I am a current client of this provider
March 01, 2022
I am a current client of this provider
March 01, 2022
I am a current client of this provider
February 16, 2022
I am a current client of this provider
February 16, 2022
I am a current client of this provider
February 14, 2022
I am a current client of this provider
February 04, 2022
I am a current client of this provider
February 02, 2022
I am a current client of this provider
February 01, 2022
I am a current client of this provider
February 01, 2022
I am a current client of this provider
February 01, 2022
I am a current client of this provider
January 26, 2022
I am a current client of this provider
January 25, 2022
I am a current client of this provider
January 18, 2022
I am a current client of this provider
January 18, 2022
I am a current client of this provider
January 18, 2022
I am a past client of this provider
January 13, 2022
I am a current client of this provider
January 10, 2022
I am a past client of this provider
January 06, 2022
I am a current client of this provider
January 03, 2022
I am a current client of this provider
January 03, 2022
I am a current client of this provider
December 22, 2021
I am a current client of this provider
December 20, 2021
I am a current client of this provider
December 14, 2021
I am a past client of this provider
December 07, 2021
I am a past client of this provider
December 06, 2021
I am a current client of this provider
December 02, 2021
I am a current client of this provider
December 02, 2021
I am a current client of this provider
November 18, 2021
I am a past client of this provider
November 17, 2021
I am a current client of this provider
November 15, 2021
I am a current client of this provider
November 15, 2021
I am a current client of this provider
November 08, 2021
I am a current client of this provider
November 01, 2021
I am a current client of this provider
November 01, 2021
I am a past client of this provider
November 01, 2021
I am a current client of this provider
October 21, 2021
I am a current client of this provider
Provider Response
We’re so glad to provide you with some much needed respite care! Right at Home is actively working to improve communication. We’ve recently hired two new employees to help with customer relations and scheduling. We’re hopeful that this improves your overall experience with us!
October 08, 2021
I am a current client of this provider
Provider Response
Thank you for your kind review. We are happy to help!
October 07, 2021
I am a current client of this provider
Provider Response
We love reading these words! We aim to keep our clients safe with the level of independence and normalcy that they desire. Mission accomplished!
October 06, 2021
I am a current client of this provider
Provider Response
Thank you for your review. We are grateful for the opportunity to make daily life easier on you!
October 01, 2021
I am a current client of this provider
Provider Response
We’re so glad to hear that you’re pleased with our services. Thank you for taking the time to share a review!
October 01, 2021
I am a current client of this provider
Provider Response
Thank you for your detailed review! We are proud to work with compassionate care partners and happy to hear about your husband's seamless transition from rehab to home.
September 28, 2021
I am a current client of this provider
September 24, 2021
I am a current client of this provider
September 16, 2021
I am a current client of this provider
September 10, 2021
I am a past client of this provider
September 10, 2021
I am a current client of this provider
September 08, 2021
I am a current client of this provider
September 02, 2021
I am a current client of this provider
August 24, 2021
I am a current client of this provider
August 16, 2021
I am a current client of this provider
August 11, 2021
I am a current client of this provider
August 05, 2021
I am a current client of this provider
August 04, 2021
I am a current client of this provider
August 03, 2021
I am a past client of this provider
August 02, 2021
I am a current client of this provider
August 02, 2021
I am a current client of this provider
July 28, 2021
I am a past client of this provider
July 27, 2021
I am a past client of this provider
July 21, 2021
I am a current client of this provider
July 14, 2021
I am a current client of this provider
July 12, 2021
I am a past client of this provider
July 08, 2021
I am a current client of this provider
July 07, 2021
I am a current client of this provider
June 22, 2021
I am a current client of this provider
June 17, 2021
I am a current client of this provider
June 15, 2021
I am a current client of this provider
June 14, 2021
I am a current client of this provider
June 08, 2021
I am a current client of this provider
June 08, 2021
I am a current client of this provider
May 26, 2021
I am a current client of this provider
May 20, 2021
I am a past client of this provider
May 17, 2021
I am a current client of this provider
May 17, 2021
I am a current client of this provider
May 07, 2021
I am a current client of this provider
May 05, 2021
I am a past client of this provider
May 05, 2021
I am a current client of this provider
April 28, 2021
I am a current client of this provider
April 28, 2021
I am a current client of this provider
April 21, 2021
I am a past client of this provider
April 13, 2021
I am a current client of this provider
April 13, 2021
I am a current client of this provider
April 09, 2021
I am a current client of this provider
April 09, 2021
I am a current client of this provider
April 05, 2021
I am a current client of this provider
April 05, 2021
I am a current client of this provider
April 05, 2021
I am a current client of this provider
March 16, 2021
I am a current client of this provider
March 10, 2021
I am a past client of this provider
March 10, 2021
I am a past client of this provider
March 08, 2021
I am a current client of this provider
March 04, 2021
I am a current client of this provider
March 04, 2021
I am a current client of this provider
March 01, 2021
I am a current client of this provider
February 22, 2021
I am a current client of this provider
February 19, 2021
I am a past client of this provider
February 11, 2021
I am a current client of this provider
February 04, 2021
I am a current client of this provider
February 02, 2021
I am a current client of this provider
January 26, 2021
I am a current client of this provider
January 22, 2021
I am a current client of this provider
January 21, 2021
I am a current client of this provider
January 15, 2021
I am a current client of this provider
January 12, 2021
I am a past client of this provider
December 18, 2020
I am a current client of this provider
December 11, 2020
I am a current client of this provider
December 03, 2020
I am a current client of this provider
December 03, 2020
I am a current client of this provider
November 13, 2020
I am a current client of this provider
November 13, 2020
I am a current client of this provider
November 09, 2020
I am a current client of this provider
November 06, 2020
I am a past client of this provider
October 28, 2020
I am a past client of this provider
October 27, 2020
I am a current client of this provider
October 22, 2020
I am a current client of this provider
October 20, 2020
I am a current client of this provider
October 13, 2020
I am a current client of this provider
September 28, 2020
I am a current client of this provider
September 28, 2020
I am a current client of this provider
September 22, 2020
I am a current client of this provider
September 15, 2020
I am a current client of this provider
September 15, 2020
I am a current client of this provider
September 04, 2020
I am a current client of this provider
August 25, 2020
I am a past client of this provider
August 13, 2020
I am a current client of this provider
August 05, 2020
I am a current client of this provider
July 14, 2020
I am a current client of this provider
July 08, 2020
I am a current client of this provider
March 24, 2020
I am a past client of this provider
March 10, 2020
I am a current client of this provider
March 10, 2020
I am a current client of this provider
February 20, 2020
I am a current client of this provider
February 14, 2020
I am a past client of this provider
February 05, 2020
I am a current client of this provider
February 05, 2020
I am a past client of this provider
January 14, 2020
I am a current client of this provider
January 14, 2020
I am a current client of this provider
December 20, 2019
I am a current client of this provider
December 18, 2019
I am a past client of this provider
November 19, 2019
I am a current client of this provider
November 11, 2019
I am a current client of this provider
October 07, 2019
I am a past client of this provider
September 26, 2019
I am a past client of this provider
September 11, 2019
I am a past client of this provider
September 05, 2019
I am a current client of this provider
September 04, 2019
I am a past client of this provider
August 21, 2019
I am a current client of this provider
August 20, 2019
I am a current client of this provider
August 08, 2019
I am a current client of this provider
June 06, 2019
I am a past client of this provider
Provider Response
Hello Deanna, We sincerely apologize for not meeting your expectations. We strive to match each client with the perfect caregivers and your experience with Right at Home is one we do not take lightly. We will use your response as an opportunity to improve our caregiver to client pairing. Right at Home values client feedback and continues to utilize it to maintain our 91% client satisfaction rating. Again, Right at Home thanks you for taking the time to share your concerns. Through added resources we would love the opportunity to better serve you in the future. Please feel free to contact me anytime – Sincerely, Megan
June 06, 2019
I am a current client of this provider
May 29, 2019
I am a past client of this provider
May 08, 2019
I am a current client of this provider
May 08, 2019
I am a current client of this provider
April 03, 2019
I am a current client of this provider
April 01, 2019
I am a current client of this provider
March 21, 2019
I am a current client of this provider
March 05, 2019
I am a past client of this provider
March 04, 2019
I am a past client of this provider
February 20, 2019
I am a current client of this provider
February 15, 2019
I am a current client of this provider
February 13, 2019
I am a current client of this provider
January 18, 2019
I am a current client of this provider
January 08, 2019
I am a past client of this provider
January 03, 2019
I am a current client of this provider
December 15, 2018
I am a current client of this provider
December 01, 2018
I am a current client of this provider
November 28, 2018
I am a past client of this provider
November 26, 2018
I am a current client of this provider
November 08, 2018
I am a past client of this provider
October 10, 2018
I am a current client of this provider
October 02, 2018
I am a current client of this provider
October 02, 2018
I am a past client of this provider
October 01, 2018
I am a current client of this provider
September 20, 2018
I am a current client of this provider
September 05, 2018
I am a current client of this provider
September 05, 2018
I am a current client of this provider
August 13, 2018
I am a current client of this provider
August 01, 2018
I am a past client of this provider
July 13, 2018
I am a current client of this provider
July 05, 2018
I am a current client of this provider
July 02, 2018
I am a past client of this provider
June 13, 2018
I am a current client of this provider
June 11, 2018
I am a current client of this provider
June 05, 2018
I am a past client of this provider
May 10, 2018
I am a current client of this provider
April 27, 2018
I am a past client of this provider
April 19, 2018
I am a past client of this provider
April 10, 2018
I am a current client of this provider
April 10, 2018
I am a past client of this provider
Provider Response
I apologize for your experience and assure who this is not typical of our agency. We put a lot of resources into trying to ensure that our clients get quality and consistent care. Also, I will tell you that we love learning and improving so we will make the most out of your feedback. I would like opportunity to hear more if you are willing please call 903-253-0778 and ask for Matt.
April 06, 2018
I am a current client of this provider
January 08, 2018
I am a past client of this provider
January 05, 2018
I am a current client of this provider
January 05, 2018
I am a current client of this provider
January 05, 2018
I am a past client of this provider
January 03, 2018
I am a current client of this provider
December 29, 2017
I am a current client of this provider
Provider Response
We would like to take the opportunity to let you know that we sincerely apologize for the lack of communication that you experienced at that time. Right at Home Tyler has taken your feedback and experience as an example for our team to grow in. I know through personally talking to you on the phone that all items have been addressed and we have worked through your feedback. -Matt
December 14, 2017
I am a past client of this provider
December 07, 2017
I am a past client of this provider
December 01, 2017
I am a current client of this provider
December 01, 2017
I am a past client of this provider
November 27, 2017
I am a current client of this provider
November 22, 2017
I am a past client of this provider
November 17, 2017
I am a current client of this provider
November 14, 2017
I am a current client of this provider
November 02, 2017
I am a past client of this provider
Provider Response
Hello Bob, I’m sorry for the experience you had with our Caregivers. Training is something we definitely take seriously. Our policy is to have the Case Manager train any Caregiver that enters your home on the designated plan of care. I believe this is something that sets us apart. We will definitely take what you said and evaluate it. Thank you for the opportunity to learn from your feedback!
November 01, 2017
I am a current client of this provider
October 06, 2017
I am a current client of this provider
October 05, 2017
I am a current client of this provider
October 03, 2017
I am a current client of this provider
October 03, 2017
I am a past client of this provider
October 02, 2017
I am a past client of this provider
September 20, 2017
I am a current client of this provider
September 20, 2017
I am a current client of this provider
September 20, 2017
I am a past client of this provider
September 19, 2017
I am a past client of this provider
September 05, 2017
I am a current client of this provider
September 05, 2017
I am a current client of this provider
September 05, 2017
I am a current client of this provider
August 24, 2017
I am a past client of this provider
August 11, 2017
I am a past client of this provider
August 09, 2017
I am a current client of this provider
August 04, 2017
I am a current client of this provider
August 01, 2017
I am a current client of this provider
August 01, 2017
I am a current client of this provider
July 21, 2017
I am a current client of this provider
July 21, 2017
I am a current client of this provider
July 14, 2017
I am a current client of this provider
July 06, 2017
I am a current client of this provider
June 26, 2017
I am a current client of this provider
June 22, 2017
I am a current client of this provider
June 20, 2017
I am a current client of this provider
June 14, 2017
I am a current client of this provider
June 01, 2017
I am a current client of this provider
June 01, 2017
I am a current client of this provider
May 23, 2017
I am a past client of this provider
May 03, 2017
I am a current client of this provider
May 01, 2017
I am a past client of this provider
April 18, 2017
I am a past client of this provider
April 18, 2017
I am a past client of this provider
April 13, 2017
I am a past client of this provider
Provider Response
Hello Dorothy, I apologize for the confusion with our services. I know having a Caregiver in the home takes a little bit to get used to. Case Managers and Social Workers devote a lot of energy and time to make this sometimes very hard transition easier. It seems we were not able to achieve that this time but please know that we strive for that every time and that your feedback was reviewed to better our team.
April 04, 2017
I am a current client of this provider
March 28, 2017
I am a current client of this provider
March 22, 2017
I am a current client of this provider
March 20, 2017
I am a current client of this provider
March 14, 2017
I am a current client of this provider
March 10, 2017
I am a current client of this provider
February 17, 2017
I am a past client of this provider
Provider Response
Hello Mrs. Frost, I’m deeply sorry for you not having a good experience with a Caregiver. We put a lot into matching each Caregiver to each client and coordinating a schedule that will work for both the Client and Caregiver. I know your favorite Caregiver was not able to work the full week. We aim to have the right Caregiver out there every time. Thank you for your feedback!
February 10, 2017
I am a current client of this provider
January 23, 2017
I am a current client of this provider
January 23, 2017
I am a current client of this provider
November 01, 2016
I am a past client of this provider
December 28, 2015
I am a current client of this provider
December 18, 2015
I am a current client of this provider
December 18, 2015
I am a current client of this provider
December 16, 2015
I am a current client of this provider
September 30, 2015
I am a current client of this provider
September 30, 2015
I am a current client of this provider
March 18, 2013
I am a past client of this provider
August 14, 2012
I visited this facility
July 27, 2011
I am a past client of this provider
Provider Response
Thank you for your feedback. We sincerely apologize for not meeting your expectations. Your experience with Right at Home is one we do not take lightly and we will use your response as an opportunity to improve upon our training and coaching. Again, Right at Home thanks you for taking the time to share with us your concerns.
About Right at Home Northeast Texas
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.
Skilled Nursing Services Offered
- Visits from licensed nurses to manage your illness at your residence and prevent rehospitalization
- Education about illnesses, how they affect activities of daily living and support and/or community resource referrals to promote optimal functioning
- Education about medications, their actions, dosages, and side effects along with set up and management to prevent overdosing or underdosing which are often reasons for repetitive emergency room visits
- Medication administration such as subcutaneous or intramuscular injections or eye drops which are often difficult to teach due to lack of dexterity or loss of memory
- Insulin injections and insulin pump management to promote optimum diabetic health
- Wound care for chronic wounds or post-operative care along with suture or staple removal
- Dressing changes for surgical sites or infusion access sites such as Portacaths, PICC lines, Groshongs or peripheral IVs
- IV infusion for chronic, recurrent illnesses or acute infections
- Catheter care for indwelling catheters or suprapubic catheters
- Ostomy/Colostomy care and bowel programs
- PEG or feeding tube care and management including residual checks to prevent aspiration
- Skilled hospice support for continuous care to maintain comfort in the home and support family the family through the grieving and dying process