BrightStar Care Sugar Land / Katy

Offers Home Care

36 Reviews
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BrightStar Care Sugar Land / Katy (800) 973-1841
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Reviews of BrightStar Care Sugar Land / Katy

36 Reviews Write a review

Home Care Reviews for BrightStar Care Sugar Land / Katy

September 14, 2020

By Lisa S_16

I am a past client of this provider

My mom did not want help there, but anytime the people were there they tried to go above and beyond for my mom even when my mom did not want it. They worked very, very well with us as far as our needs, our hourly needs, getting people in, and that kind of things.

July 23, 2020

By Nancy _9

I am a current client of this provider

For my mother's care, she could've used more services like emptying colostomy bags and changing catheter bags. I just referred a friend to them today.

May 14, 2020

By Chris _2

I am a current client of this provider

Having someone there to make sure he doesn't fall makes it easier. It is easy to schedule and the staff is very helpful.

April 10, 2020

By Christopher H_1

I am a current client of this provider

They talk to me and make me feel like I am their friend. They make me feel comfortable.

March 20, 2020

By Katie C_2

I am a past client of this provider

She needed help and the aide was wonderful. She did her job effectively. It was great care. It was so smooth and seamless.

February 18, 2020

By Anonymous_1457

I am a past client of this provider

It helped me tremendously. Knowing that they were hear to prepare meals and keep her company allowed me to go do other things. It freed up my life immensely. Some of the people were more highly qualified than others. I am sure it is difficult to get highly qualified people. One of the caregivers was training to be a nurse and her schooling was interfering so we couldn't keep her.

January 21, 2020

By Elizabeth A_9

I am a current client of this provider

We had to move her to assisted living and she was going to be miserable if we didn't have a caregiver coming. That is very important to her. She likes the company and the help. The quality of care has been really good.

December 14, 2019

By Katherine _1

I am a current client of this provider

It is still new. We're working on inspiring my mom to get out more. Some of their calling staff has a disconnect. Not the staff that comes to the home, but just the receptionists.

November 19, 2019

By Bill S_17

I am a current client of this provider

It has been extremely positive. We got lucky with Susan. We love the person we have now, but in the past they have not turned out well.

November 12, 2019

By Michelle H_7

I am a current client of this provider

I wanted regular people in my home, and it took a while because they were hiring new people for us. The communication could be better. More consistency with the schedule would be nice. I wanted three days with the same people. They found more consistency after I said I was going to find someone else. I don't want to blame them because they are good company, but it was just hard to work out in the beginning, and I was a little impatient. They also didn't want to pay overtime so I couldn't get them when I wanted them at certain times. They aren't always doing what they are supposed to be doing. They are supposed to give her a sponge bath everyday, but they don't do that all the time. The company needs to be a bit more strict in regards of what the caregivers have to do.

October 21, 2019

By Anonymous_2633

I am a past client of this provider

They are transparent. They are very professional.

September 10, 2019

By Anonymous_1701

I am a current client of this provider

They are always on time and stick to the duties that we expect of them. Anytime I need them for an emergency, they will send someone right away.

September 10, 2019

By Sherrill P

I am a past client of this provider

They should interact with my mother-in-law and communicate with us. They need to have better contact with the consumer who has hired them. They need to employ people who have skills. They should employ someone who cares enough to get away from the TV. They should interact with the client and get the client up from sitting for 8 to 10 hours.

August 22, 2019

By Keli W

I am a past client of this provider

They got her where she needed to go. They are very responsive.

July 15, 2019

By Bertha G_1

I am a current client of this provider

The first ten days I was kind of out of it and them being there was very reassuring because they were so nice. They are very prompt and the people they assigned to my case were so nice, so helpful, so respectful, and so knowledgeable about what they do to for me.

July 12, 2019

By Edward B_5

I am a current client of this provider

I don't have to worry about anything about my infusions. My nurse is a fine representation of what BrightStar should be like.

April 10, 2019

By Maria Q

I am a current client of this provider

They have to be their friends and talk to her. She has a kind of depression, so she needs somebody to speak to her and not just be a robot. I like that they work with us and they have nice people. We had one bad experience one time, but most of the time they are good.

March 08, 2019

By Sarah G

I am a current client of this provider

I only see her once a month, so it doesn't affect me daily, but it helps me monthly. I really enjoy my nurse and that makes it great for me!

January 15, 2019

By Nancy R

I am a current client of this provider

I am not using them very much because I drive myself. Their caregivers could be better at driving.

November 08, 2018

By Daniel S_2

I am a current client of this provider

They keep things in order. I don't have to call and chase them down to let them know about things. I used to have to try for weeks with other companies to get stuff done. They are dependable, and they have excellent customer service.

July 13, 2018

By Suzzanne O

I am a current client of this provider

I cannot give myself shots and that is what she does for me. I just love my nurse.

May 15, 2018

By Martha M_7

I am a current client of this provider

They are there to take me to the doctor or the hospital when I need it. They are always helpful for me, they get in and out of the car and house, get me to the doctor, and are always very courteous.

April 20, 2018

By Harry A

I am a current client of this provider

They always contact me if I have any questions about who is coming. They have registered nurses that are just wonderful as well. The care is good, but it has no impact on his life. My husband isn't quite himself and the care takes a load off of me.

April 11, 2018

By Alison F

I am a current client of this provider

They are prompt, courteous, professional, and friendly. They are accommodating. They've helped me get to a variety of appointments in my life.

March 07, 2018

By Paula W

I am a past client of this provider

I liked how they did a check-up on my loved one every three months. The nurse would come out and check my loved one's needs. It was freeing me up in the home so I could go out and do things I needed to do.

March 07, 2018

By Lavette S

I am a current client of this provider

I think that all of the staff members that have come have been very professional. I also like that they have a nurse come out quarterly to check on my loved one. Having them gives me a break for a few hours every night.

December 06, 2017

By Ariyo, E

I am a current client of this provider

I would recommend BrightStar Care because the caregiver is excellent. She is very caring, efficient, and timely. Having the services from BrightStar Care has been very helpful. I have seen an improvement in my loved one's health since using BrightStar Care.

October 23, 2017

By Donna W_5

I am a past client of this provider

BrightStar Care has great caregivers, and other employees. BrightStar Care was able to care for my mother when I could not.
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About BrightStar Care Sugar Land / Katy

BrightStar Care Sugar Land / Katy is an in-home care provider serving Sugar Land, Texas and the surrounding area. BrightStar Care Sugar Land / Katy offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.

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