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Home Instead - Franklin, TN

1276 Lewisburg Pike, Franklin, TN 37064

(800) 558-0653

Verified Partner

4.7

(17 reviews)

Offers Home Care
Top rated on Caring.com

2021, 2022

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Reviews of Home Instead - Franklin, TN in Franklin, Tennessee

4.7

(17 reviews)

    Top rated on Caring.com

    2021, 2022

    Will B

    1

    April 1, 2024

    I am a past client of this provider

    If I could give “0” stars for Home Instead Franklin, I would. I hired Home Instead Franklin to be a caregiver for my mother with Alzheimer’s (type of care) at the beginning of February 2024. Home Instead Franklin over promises and under delivers. Out of 11 scheduled days of service (Monday through Friday of 2 weeks and a Monday of week 3), Home Instead Franklin called out (No Showed) 5 separate days. When a caregiver did show up, they were abysmal at best. I DO NOT recommend Home Instead Franklin.

    Priscilla McB

    5

    November 17, 2021

    I am a current client of this provider

    We depend on them for getting to medical appointments and errands. My husband uses a wheelchair and neither of would want to drive very far. We can trust their caregivers to drive our car.

    Beckham

    5

    January 24, 2021

    I am a current client of this provider

    Bringing my mother home was only made possible by Home In Stead. My mother needs 24/7 care. Home In Stead picked out 2 amazing Caregivers. Alice and Linda are true God sends!! My mother is bed ridden and is hopefully going to be able to gain her strength back to walking again, but Alice and Linda give great care!! They dress, bathe, feed, cook, and makes sure all mother’s needs are met. My mother has the best care I could ever ask for, and Alice and Linda feel like part of our family and they treat mom with such love and care. I highly recommend Home In Stead! I am truly grateful!! Thank you Home In Stead and Thank you Alice and Linda for your continued care you give to mother.

    Kate Smith

    5

    November 20, 2020

    I am a current client of this provider

    Good service, good caregivers. We needed someone to come in for non-standard hours and they took care of us. They send new people until we found someone we really liked and when we let them know they have stuck with him for our schedule.

    Arni

    5

    April 2, 2020

    I am a current client of this provider

    We are extreamly happy with Home Instead! We have had many other caregiving companies over the years & no one can compare to the excellence that Home Instead provides! They provide excellent services. My husband requires bathing, dressing, & other help. We are very comfortable with the caregivers. They look out for his specific needs, make him feel comfortable & like family. They care for my husband as if he was a family member. Tipacly on time. If a caregiver is unable to come, they guarantee a replacement in an hour. Do to human imperfection, if a problem does arise- the office takes care of it right away. I wouldn't have anyone else taking care of my husband or myself when the time comes. Please, do yourself & your family a favor. Go with Home Instead, you won't regret it!

    retiredups

    5

    March 28, 2020

    I am a current client of this provider

    I needed a Home care for my wife. Even though I am able to take care of her, she cannot be left alone. The trusted care given allows me to be away from home completing other necessary tasks. Home Instead has worked with me and has been able to adjust their schedule to meet my needs.

    CathyMR

    5

    March 19, 2020

    I am a current client of this provider

    This agency provide me a cargiver who helps me with household work, grocery shopping, and personal care. She arrives on time and is very kind and caring with the things I need and my health. The agency is good about making any changes that may be necessary for my convenience, however, this is rarely needed.

    Joy Soto

    5

    February 14, 2020

    I am a current client of this provider

    They are a great company - took great care of my husband. Caregiver Janet is so responsible, caring and a great asset to your company. I never had to worry about being at work and I always knew he was in good hands. Never had a problem with scheduling and they were always on time. Great working with your company. thank you so much

    CherChap19

    5

    May 9, 2019

    I am a past client of this provider

    I had a great experience using this service. I am new to my town and had to have a medical procedure that required someone wait in the waiting room. I didn't know anyone in this town, so I called Home Instead to ask if they provided such a service. They did! I'm not a senior, nor am I in need of home care, I just needed a ride and for this person to stay there while the procedure was done, then drive me home. They came to my house in advance to ask some questions, which I appreciated, and then scheduled a very nice person to drive me. I would recommend Home Instead to anyone, they were very nice and helpful.

    Judy

    5

    January 31, 2019

    I am a current client of this provider

    The best thing I like about this agency is we know who's in charge. We've had other agencies that always gave second-hand answers, but with Home Instead we know the exact person to call if we have a problem. And we know she'll make things right.

    Jessie

    5

    January 25, 2019

    I am a current client of this provider

    My caregiver has been with me just over a year now and I am very pleased with her.

    ree1267

    5

    November 19, 2018

    I am a current client of this provider

    We’ve used Home Instead for a couple months now for short visits and long stays while my family was out of town. My mom loves the people that come over to help her with - laundry, cooking, and cleaning. While we are out of town I never have to worry about someone not being with or looking after my parents. If you’re looking for some help with everyday needs, these are your people.

    Kathleen C.

    5

    May 18, 2018

    I am a current client of this provider

    I am a current client of home instead my caregiver is very sweet and gives her all to see that I am safe. I have a dog that she also show attention to. We have a great time together, we laugh all the time. We love to go out to eat. She notices something that the other caregivers seem to overlook. She brings me cookies, treats me like one of her family members.

    TammP

    5

    May 1, 2018

    I am a current client of this provider

    Our family has been extremely pleased with the in-home care provided to our mother by this service. The sitter makes sure our mother bathes, eats, and takes her meds on schedule. She sometimes runs errands and drives her to appointments. She also contacts us when she notices something out of the ordinary with our mother's condition. Her sitter is punctual, kind, and provides wonderful care to our mother. Whenever we've called the agency, they've been responsive to assist. It took a short adjustment period initially to find the right sitter, but the agency worked to find the right match. We now have peace of mind knowing our mother is being well cared for during the day at home.

    put at ease

    5

    January 18, 2018

    Other

    My father and I are very pleased with the service. In the beginning they got specific information to help match workers up with my father's personality and needs, we are both pleased with the sitters they matched up with him. It puts me at ease going to work knowing someone is there to meet my father's needs. And, they do more than I ever expected.

    dotcalm

    5

    October 26, 2017

    I am a current client of this provider

    Home Instead has the most professional and caring staff. I have care 7 days a week and the extra care each of the caregivers give is amazing. The staff is friendly, flexable and easy to work with. I am very satisfied with the care we get.

    CAUTIOUSME

    4

    November 19, 2011

    I am a current client of this provider

    I HAVE HAD AND STILL DO HAVE CAREGIVERS FROM THIS AGENCY AT MY APT. TWICE A WEEK. SOME ARE NOT VERY ENERGETIC NOR DO CHORES GOOD THEN THERE ARE SOME GOOD ONES. I PERSONALLY LET TWO ON THE SPOT AT MY APT. ONE WAS TRYING TO TELL ME WHAT TO DO, IT WAS PART OF HER JOB TO PUT THE GROGERIES AWAY, NOT ME. THERE ARE SOME GOOD AND BAD ONES OUT THERE ALL OVER ,I WISH I COULD DO IT ALL AS I USED TOO.

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    Services and Amenities of Home Instead - Franklin, TN in Franklin, Tennessee

    Ambulatory Assistance & Accessibility

    • Transfer Assistance
    • Mobility & Wheelchair Assistance

    Family/Caregiver & Relocation Services

    • Family Communication Services
    • Transitional Care

    Personal Care

    • Bathing Assistance
    • Toileting Assistance
    • Dressing Assistance

    Care Management Services

    • Residency Confirmation

    Bonds & Insurance

    • Is Bonded and Insured

    Fitness & Wellness Programs

    • Fitness Opportunities

    Staff Training & Qualifications

    • Staff Driving Record Check
    • Staff trained in memory care
    • Reference Checks

    Transportation & Shopping

    • Transportation Services for General Shopping

    Companionship & Escort Assistance

    • Companionship Services

    Health Services

    • Companion Care
    • Memory Care

    Licensing & Inspections

    • Staff Drug Screening

    Additional Amenity Information

    • Agency: Each Home Instead franchise office is independently owned and operated.
    • Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
    • Training Areas: the aging process, building relationships, Alzheimer's or other dementias care

    About Home Instead - Franklin, TN in Franklin, Tennessee

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Franklin, TN

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    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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