BrightStar Care Bristol / Kingsport / Johnson City

Offers Home Care

20 Reviews
Call (800) 973-1841
BrightStar Care Bristol / Kingsport / Johnson City (800) 973-1841
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Reviews of BrightStar Care Bristol / Kingsport / Johnson City

20 Reviews Write a review

Home Care Reviews for BrightStar Care Bristol / Kingsport / Johnson City

March 11, 2019

By Anonymous_1666

I am a current client of this provider

I would like them to be proactive in doing things that they see need to be done. If they see dishes, don't just leave them on the counter. The main reason why we had them is because my loved one wouldn't get in the bathtub, but some of them are not very proactive. I have't had the same one every time. Some are fine with just sitting there.

February 26, 2019

By Mary W_22

I am a past client of this provider

They gave her baths and did really good. They don't keep up the help like they're supposed to.

December 18, 2018

By Mary L_19

I am a past client of this provider

They mainly helped with her medicine and made sure it was administered properly and on time as needed. The people working there are extremely compassionate.

December 12, 2018

By Linda A_1

I am a current client of this provider

They give her a sense of security that someone is there and that they have assisted her with some of her routines that she cannot do on her own. The staff shows up on time, and they are courteous and helpful.

June 28, 2018

By Anthony L_1

I am a past client of this provider

I could see how it could be beneficial to an elderly person. I'm not saying it wasn't beneficial for us, but it wasn't really what I was looking for with my child. I like how the service was very flexible. They always managed to have somebody there, even if the main person wasn't able to be there. The only thing is that the services weren't really tailored to what we needed.

June 18, 2018

By Anonymous

I am a past client of this provider

It was frustrating for me. They didn't have good quality employees and it's hard. They were the best as far as administration and communication. However, the pool of caregivers was unreliable.

April 26, 2018

By hellodolly1900

I am a current client of this provider

BrightStar Care has really helped me in my time of need. They are very attentive in the office when I call and always have sent caregivers that fit well with what I need help with. I understand that my insurance will not provide me with more hours, but they always fit every thing they possibly can in when they are here with the hours provided. The supervisor is very attentive and has been quick to answer any concerns. The care givers that have been sent have all been very nice and polite.

February 20, 2018

By Robert G_18

I am a current client of this provider

The lady that comes is only there for 2 hours. She isn't there everyday and she cannot wrap Robert's leg. Her boss told her that she cannot do it, but she used to. I think my uncle needs more hours because she can't help with laundry or things like that.

December 19, 2017

By Jeffery T

I am a current client of this provider

My caregiver works well, and thus far everything works well. I think that they could be a little more attentive in regards to my needs.

December 06, 2017

By Jo Ann W

I am a current client of this provider

BrightStar Care makes numerous mistakes on my billing. I have to go over every invoice for at least the past 6 months. Sometimes I have two girls show up to a shift and sometimes I have none. I am very unhappy with BrightStar. Care. The caregivers prepare meals, are excellent cooks. They keep up with medication, laundry, shopping, shopping lists, errands, and take us to doctors on time.

November 13, 2017

By Betty S_11

I am a current client of this provider

I would recommend BrightStar Care because they are able to get caregivers here at a time that helps me out a lot. They're very punctual and detailed. The service has definitely helped when I have to go out, make some calls, or do other things.

September 21, 2017

By Margaret C_3

I am a current client of this provider

I would tell a friend that BrightStar Care has provided good services for me. BrightStar Care has made life easier because I can't do the work myself and I need help.
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About BrightStar Care Bristol / Kingsport / Johnson City

BrightStar Care Bristol / Kingsport / Johnson City is an in-home care provider serving Bristol, Tennessee and the surrounding area. BrightStar Care Bristol / Kingsport / Johnson City offers non-medical services in the home, such as meal preparation, housekeeping, and transportation. Contact the provider for more details on home care services and rates.


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BrightStar Care Bristol / Kingsport / Johnson City

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