The most important thing they do to help is they provide high quality personnel for her care.
I like how they are responsive to concerns.
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Reviews of Westchester Family Care Inc
Home Care Reviews for Westchester Family Care Inc
April 23, 2021
I am a current client of this provider
March 17, 2021
I am a past client of this provider
The caliber of their people have made our experience positive.
I would tell a friend that they have competent people and excellent follow through.
February 23, 2021
I am a current client of this provider
I am very fortunate that the caregiver we have is very competent and good at what they do.
They can back up availability and not be so expensive.
February 12, 2021
I am a past client of this provider
The first week was pretty good but then after that it was not good and I didn't need them anymore. The first caregiver came and made me food for each meal, made my bed, and helped me get dressed.
The people that came at night were not very helpful. I had one that I really liked and then they pulled her and gave me different caregivers after that. I had another caregiver that would just sit and watch TV with me. The one that was great would ask what she could do for me and do stuff instead of sitting around.
January 21, 2021
I am a current client of this provider
The services have helped me because I work from home and I no longer have to work around the care Marie receives.
I would recommend Westchester Family Care because the services have been reliable, we can depend on the care, they have been punctual, and they have blended into the environment well.
January 13, 2021
I am a current client of this provider
The caregivers will provide her with meals. They are doing their best to keep my mom social.
This agency tries hard to do the best for our family. The nurses are exemplary, they actually care about here. The care they provide depends on the client's personality.
December 21, 2020
I am a current client of this provider
We really like the lady we send us. We don't want to lose her.
They cover a large area of care. We like the people they sent us. It would be nicer to have someone come 20 hours a week instead of 40. That could potentially lead us to not using them anymore.
December 21, 2020
I am a current client of this provider
Rosemary has been wonderful. She's been there for two years now. She came when Alice was 95, and she's taking good care of her.
I like the staff.
November 20, 2020
I am a current client of this provider
I feel that my mother is being taken care of. I can relax knowing that she is being taken care of.
They are always ready to accommodate us.
November 20, 2020
I am a current client of this provider
It's helpful because it removes the obligations I would otherwise have. It makes my life easier and provides some benefit to my wife.
They seem to be very responsive and easy to deal with.
October 29, 2020
I am a current client of this provider
They have allowed my mother to stay in her home.
They are extremely responsive. I have had excellent luck with the aides that they have sent to care for my mom.
September 28, 2020
I am a current client of this provider
I have it 24/7 for my client, so they're always on call.
The people that work for them are very good with the patient.
September 17, 2020
I am a current client of this provider
They have exceptional personnel. Their aides and office staff are great.
I like that they are extremely responsive.
August 14, 2020
I am a current client of this provider
They are always willing to accommodate specific requests.
The aides are excellent and the management is engaged and responsive.
July 27, 2020
I am a past client of this provider
They could have spoken better English.
They could decrease the price.
June 18, 2020
I am a current client of this provider
She had very personal care that was needed.
The service we get are very good. They are attentive and caring.
May 27, 2020
I am a current client of this provider
Our caregivers have been excellent.
I think their rates are high and their schedulers don't really listen.
May 18, 2020
I am a current client of this provider
It is good for Harold to have the same caregiver every time.
I really like how they are consistent with their aides.
April 16, 2020
I am a past client of this provider
We were happy to have somebody there.
They could communicate better about the people who are coming. There was a change in the caregiver who was watching my mother and I didn't hear about it until the last minute.
April 15, 2020
I am a current client of this provider
They come in and sit down to talk to me.
They seem to be fine but I don't use them much.
March 24, 2020
I am a current client of this provider
She can't do anything so it's wonderful.
I like that they are very accommodating and a pleasure to deal with.
March 19, 2020
I am a past client of this provider
They helped the most by providing consistent care.
They have good service. They are consistent in general.
February 20, 2020
I am a current client of this provider
They stay with her if she needs a companion or if she has doctor appointments.
They have a great staff and are reliable.
February 03, 2020
I am a current client of this provider
The two that are there now, I feel comfortable with. One of the regular aides had left for a month so they sent 4 different people each week, and two were good and two weren't good. We get stressed with new people. They could just take everything into account, like when we have the regular aides or fill-ins.
We found two people that work with my mom that we can trust. That is one thing that we appreciate.
November 25, 2019
I am a current client of this provider
They help her tremendously!
I've had an excellent aide, and they are very responsive.
November 21, 2019
I am a current client of this provider
They help me the most by being reliable and dependable.
They need to improve in the communication with the office staff.
October 29, 2019
I am a current client of this provider
They help the most because if she needs to go to the doctor, they can take her.
I like that they are reliable and available.
October 07, 2019
I am a current client of this provider
The person that we have comes 4 hours a day and she straightens up the beds and makes breakfast for my husband. It gives me 4 hours when I can leave and run errands. It increases my quality of life immensely.
I love the person that they have sent us. We finally have someone who is very, very good.
August 28, 2019
I am a current client of this provider
They have kept him in his home.
I like their communication. I can reach out to them, and they are very receptive.
July 02, 2019
I am a past client of this provider
I hired Westchester Family Care briefly. They came and did light housekeeping and a little help with meal preparation. I would recommend them. They seemed to be very concerned and willing to help out.
June 29, 2019
I am a current client of this provider
We met with Anette who's a supervisor from Westchester Family Care, Inc. when my mom was still at the rehab center. She took a detailed history, did an evaluation of my mother, and what we thought the needs would be. She went to the house, did another evaluation, she set her up with an aide whom my mother adored, and it was a fantastic match. The caregiver is very caring, extremely reliable, communicates very well, and it was so far a great experience. Billing is easy, I get the bills for my mom, but it's automatically billed to her credit card.
May 31, 2019
I am a current client of this provider
My mother is very happy. They do everything they're contracted to provide with cleaning, cooking, and bathing.
I like that the agency is kind, attentive, and they follow through.
May 09, 2019
I am a current client of this provider
We have great results and it makes my mom very happy and helps with her overall health. That makes everyone else happy.
I like that they take American Express. The agency sent us a gift for Christmas.
March 12, 2019
I am a current client of this provider
Normally my loved one lives in his own home and he refused a lot of aides. We finally found this one that he is happy with. It is easier for me because I live in Connecticut and he lives in New York, so I would have to go there everyday.
They are very amicable if things need to be changed and the aide that helps my loved one is unbelievable. My loved one is 91, so they are not easy to work with.
February 13, 2019
I am a current client of this provider
I feel able to leave my husband and go out on errands because I have a very responsible caregiver.
I like the quality of the caregiver that we have.
February 11, 2019
I am a current client of this provider
They give me the person that is the most qualified for the job and they are following up with everything very well.
The people in the office seem to be helpful and organized. They did a good job finding someone who was a good fit.
January 17, 2019
I am a past client of this provider
The services freed me up to do other things during the day while they were here. They gave me a peace of mind.
The caregivers were very good because they were attentive and caring.
January 14, 2019
I am a current client of this provider
If there were a problem, they would take care of it immediately and would be cooperative.
The girls that they send to me are trained and they are very comfortable to be with because we have very good rapport with each other, which I think is very important.
December 13, 2018
I am a past client of this provider
They had a positive impact because it gave me free time.
They were very good because they did everything that we asked them to do.
November 09, 2018
I am a current client of this provider
The five-day-a-week person is excellent.
They are very cooperative and if a caregiver cannot make it on a day, they make sure they call and get a plan for somebody to come.
October 10, 2018
I am a current client of this provider
They cook for him and they get him outside to walk when the weather is good.
The home health aides are reliable. They are on time, and the agency has always done what they said they would do.
September 12, 2018
I am a current client of this provider
I would need to be there if they weren't there. It allows me to complete my job without worrying about the care.
They are responsive to all my questions and are quick to make sure that I have coverage so there is no gap in the care.
August 29, 2018
I am a current client of this provider
They are extra hands for my mom.
They work for what we need.
July 23, 2018
I am a current client of this provider
They have made life easier by giving me two wonderful caregivers.
The owner is super accommodating and will go beyond the means to help.
July 13, 2018
I am a past client of this provider
Mostly, they help with self-care and walking.
They were very attentive to my husband. They helped him learn to walk!
May 25, 2018
I am a current client of this provider
They are always on time and very reliable. I don't feel stressed when my mom is alone with her.
They are always available and if they don't have the answer right away, they get back to me, and the quality of the caregiver was excellent.
April 19, 2018
I am a current client of this provider
They try to accommodate my needs and we've been very pleased with the caregivers. They've been doing a good job caring for my parents, which relieves a lot of stress from me and gives them peace of mind knowing they're cared for.
April 09, 2018
I am a current client of this provider
Westchester Family Care is very thorough and reliable. The services take stress off me as a family member. I know that when the caregiver is with my loved one, they will be well taken care of.
March 30, 2018
I am a current client of this provider
They have good communication with the owner and one of the aides is outstanding. They call back and I'm able to reach them. There is a clear understanding of what my mother's needs are. I didn't have to worry about my mom being alone.
March 09, 2018
I am a past client of this provider
I already have recommended them to any people. They are professional, kind, caring, and more than anything, dependable. By having caregivers come, we were able to give my father what he wanted and he was able to stay in his own home until the end. They went above and beyond and anticipated needs before I did.
December 09, 2017
I am a past client of this provider
Westchester Family Care was there when we needed them and provided to support that my brother needed to get back on his feet. Westchester Family Care made my brother's life easier because the aides were there on a 24/7 basis to provide support after his rehab.
October 30, 2017
I am a current client of this provider
Westchester Family Care is responsive to my specific needs and their caretakers take a genuine interest in their clients. Westchester Family Care has made my life easier by taking the burden off of me by taking care of my mother, who has Alzheimer's.
October 12, 2017
I am a current client of this provider
Westchester Family Care sends good caregivers. Westchester Family Care follows up on the welfare of the client.
September 14, 2017
I am a past client of this provider
Westchester Family Care was very responsive and one of the people that they sent were excellent and trustworthy. Westchester Family Care helped out the most by taking care of my father. They were there to also be a support for my mother while my father was in his last stage of life.
September 12, 2017
I am a past client of this provider
Westchester Family Care was very concerned about mine and my mom's well being. Westchester Family Care gave me the opportunity to get out of the house and my mom didn't feel like a burden on me.
August 24, 2017
I am a current client of this provider
Westchester Family Care is very cooperative company. Westchester Family Care makes my life easier by having the caregivers in the home to care for my husband and his needs. The help was needed because he is ill.
August 14, 2017
I am a current client of this provider
Westchester Family Care is professional and they have the highest level of personnel. I am improving and Westchester Family Care makes my life easier by helping me with getting around and walking. I can walk with a walker.
July 26, 2017
I am a current client of this provider
Westchester Family Care has very good services, and if they are not, the administration is very responsive. I feel my mom is in very good hands with Westchester Family Care.
July 12, 2017
I am a current client of this provider
Everyone from Westchester Family Care is very kind and attentive. I feel like the client is getting personalized care. It is really helpful that the caregiver helps bathe the client.
June 27, 2017
I am a current client of this provider
Westchester Family Care is reliable, prompt, trustworthy, the aides really care for the patients and go the extra step when it comes to the care they provide. They are very tolerant and clean up well. Westchester Family Care allows me to sleep through the night, go out of the house when I need to, and have more peace in my life.
June 15, 2017
I am a current client of this provider
So far with Westchester Family Care, everything has been great. There was a time that a caregiver was not able to come, so the owner even came to take there place, and then even the next caregiver could not come and they stayed. I was so impressed with the way that things were handled as I do not know of many people that would do that. Westchester Family Care sends caregivers that know what they are doing before they come to the home. The caregivers that I am sent from Westchester Family Care are highly rated.
May 23, 2017
I am a current client of this provider
Westchester Family Care has caregivers of high caliber. Westchester Family Care gave us a great aide, and it allows me to not have to run over to my parents house all the time.
April 18, 2017
I am a current client of this provider
I've already recommended Westchester Family Care. The caregivers are competent and well trained. The organization is good at keeping in contact with their clientele. Westchester Family Care helps me fold clothes, go on errands, and do some of the things I need to do. My caregiver is a big help.
April 12, 2017
I am a current client of this provider
I would recommend Westchester Family Care because they have been very good to me. They come on time and stay the full time. They are helpful and do what I need. Westchester Family Care is here and provides my son with relief of taking care of me.
March 14, 2017
I am a current client of this provider
If you want someone that is going to treat your loved one as their own, Westchester Family Care would be the agency for that. I can rest at night knowing Westchester Family Care is the one taking care of my mom.
About Westchester Family Care Inc
Who are we? We are you
In September 2010, my mother, my mother-in-law and my aunt were all diagnosed with Alzheimer’s Disease. We were devastated and needless to say we were overwhelmed. We were unsure about what to expect. What were our options? We knew we had work to do and our journey began. We learned about Alzheimer’s and dementia and about current treatments which were available. We learned how to properly care for our loved ones. We also learned that we needed to care for ourselves. We learned a lot and we continue to learn.We quickly realized that sharing what we had learned through our experience was not only helpful to others but gratifying for us.
So why do we care? We care because we understand the pain, the sadness and the confusion. We’ve been there. We understand that every client and personal situation is different and requires an individual, customized solution. We also know that your health and peace of mind are important too.
Our Services Include:
- Bath and shower assistance
- Oral hygience assistance
- Dressing and grooming
- Incontinence care
- Toileting assistance
Safety Precautions:
- Assistance with walking
- Transfer assistance (Bed, Car, Chair)
- Safety and fall protection
- Bed bound repositioning
House safety evaluation:
- Housekeeping and Laundry
- Grocery shopping and other errands
- Light housekeeping
- Laundry
Errands and Transportation:
- Shopping
- Errands
- Appointments
- Social Engagements
Social Engagement and Companionship:
- Companionship to social outings and activities
- Arts and crafts
- Cards and board games
- Music
- Reading and story sharing
Medically Related Concerns:
- Medication reminders
- Accompany to doctor or other appointments
- Communication regarding adherence to dosage, time of day and dietary guidelines
Services and Amenities of Westchester Family Care Inc
Agency Type
- Full Service Agency
Range of services
- Companion Care
- Personal Care Assistants
Types of care
- Doctor Visit Companionship
- Light Housekeeping
- Transfer Assistance
- Dressing And Grooming
- Bathing And Toileting
- Exercise
- Walking Wheelchair Assistance
- Memory Care
- Companionship
- Meal Preparation
- Errand And Grocery Assistance
Staff
- Male Caregivers
Screening
- In Person Interviews
- Reference Checks
- Immunizations
- Driving Record Check
- Credit Check
- Residency Confirmation
- Background Checks
- Drug Screening
- Sex Offender Check
Training
- Continual Training
Training Areas
- Patient Transfers
- Stress Management
- Family Communication
- Transition Issues
- Memory Care Training
- Ethics
- Validation Techniques
Payment options
- Check
- Payment Options Extra: Ach Direct Debit
Payment details
- Payroll Provided For Caregivers
Bonded/insured
- Bonded And Insured
Licenses
- Licenses: 2458l001
