Oxford HealthCare Home Care and Hospice Springfield, MO

krislp

Oxford hospice has some of the best employees I have ever met. Everyone I came into contact with was extremely professional and empathetic during a very difficult time. Their nurses, aides, and chaplains provided great support to my mother and our entire family. They were a rock during our storm.

pcdg

I am disabled and on Medicaid for medical reasons. I needed home health care 3 days a week to help with things that I could not accomplish on my own. I chose Oxford because of one review by another client in the same apartment complex. That was my major mistake, not investigating other companies by myself. Oxford should have been here over 27 times in a little over two months and they have only been here 12. I have had multiple no shows and many lates. Of the 12 times they were here, I have seen approximately seven different people. My sheets that were tan are now partially bleach white. Food was supposed to be made three times a week and was only made one time in two months. I had called the management and left messages several times and only received one call back at the very end right before I fired them. This review is my opinion based on exactly what happened to me. Please do your own research and Google to find a good company either large or small. But will do what is expected in a proper caring way. Be well! TS

karens.

Different caregivers all the time. Always changing the schedule and billing for services not desired and not covered by insurance. Don't trust them.

djjm1

My dad's doctor recommended Oxford. They're the best. Everyone that I dealt with was highly professional, very well-trained, and very, very good with my dad. Dad gets bath care and he's on blood centers so the staff from this agency comes out to the house and takes care of all of that. They're just excellent straight down the board. Dad has a nurse that takes care of his nail and foot care. He has a bath-aide that comes in once a week to help him with his bath or showers. Both of those people are excellent. I can call them at the last minute to get someone to spend the night with my parents when they were sick. I can't think of any place where they need improvement. They are very, very efficient.

jlna

They try really hard to meet the needs of your loved ones.

zllzed@aol.com

I was pleased with the people who accompanied me for various medical procedures that required someone to be with me and to drive me. I am not impressed with the fact they keep raising their rates to impossible standards. For instance, they wanted $400 for 24-hr care (no care was really needed/just was supposed to have someone with me) I thought that price outrageous, and opted out. I will not be calling Oxford for any more helpers. All any of them have ever done is sit, doing paperwork or studying. Their prices have gone up tremendously, and it would be just as cheap, or cheaper to go to a short term care facility, I believe.