Right at Home Southwest Michigan

Martin A_3

If I have any questions or concerns, they guide us. The quality of their care and they answer your questions.

Elijah H

They help with housecleaning. They do my laundry. They answer your complaints, they won't blow you off. They care.

Patricia M_50

We do errands and get things done. They are very easy to get along with.

Maria A_10

They have helped me with information when I am in doubt. They are always hands on when we need something.

Levolia M

When I call they pick right up and if I need anything there is always someone there to help. I like that it was right on time and easy to get the care.

Ivis N

It makes a huge difference. They could give me one more day of this young woman. I need care in the morning and if she could come one more morning that would be good. I like that they keep trying to get someone that I like.

Darlene A

My experience has been positive because they send a helper that actually helps. I like that they are consistent.

Anonymous_5364

They provided me with an opportunity to do my own thing while someone is watching my wife. I would like to see more help with house cleaning.

Lois S_10

The caregivers do a good job taking care of me. This agency takes good care of me.

Dawn B_7

I can't live the life I want to live to be one-handed now. It's a profound benefit to me. I love that my person shows up every single day.

Gene A

I couldn't do it without them! My caregiver has been really good.

Ethel H_1

Whatever I need done, they do it. I like that they send out really nice help.

Anonymous_6695

It makes it possible for me to get groceries and leave my home. That they're very dependable and easy to get a hold of the caregiver, the caregiver is very friendly.

Anonymous_6503

I'm happy I have someone here at least. I think there are some problems spine surgery and she told me yesterday and she didn't know she was supposed to help me with certain needs.

Anonymous_6544

We are pretty new to them, only for a couple of weeks. We already had some tasks and duties assigned to prior people that they are executing well. They seem to have very talented caregivers, which is nice.

Anonymous_6390

They have helped the most by being there so I can do my work. They could improve the communication with the office.

Robert S_86

She helps me when I need to take a shower and get dressed. I like that it's convenient.

Debbie C_17

They have provided a caregiver who helps me out around the house. I like that the caregiver has helped me out quite a lot.

Luzeine E

I get the help that I need and they are doing a good job. I like that they are very nice people.

Anonymous_5921

I don't know how they can make my life easier for me. They help me with moving. The caregivers are reliable.

Dennis M_16

I liked Heather because she could take a joke. I could give her a hard time and she would give me a hard time back. I am frustrated because they fired my caregiver and didn't tell me. They don't have a replacement for me.

Isabel J

The agency is helpful by doing all the things I am unable to do. I like that they are prompt with communication and efficient with workers. They uphold their standards with their workers.

Sheree S

They will answer all my calls, and they will call me and check on me, and they will not leave any stones unturned when it comes to health care. I really like that of the employees, they are very nice and helpful. They will go out of the way to make sure my schedule is the way that I want it.

Bonye J

When it got really bad with Grandma, I requested more hours. Kameshia helped me with dressing her, making meals, and feeding her. The girls that they sent out are so sweet. My grandma developed a wonderful bond with Kameshia, and so did I. That is what was nice. She could come in and make herself at home. The one time we had a substitute, that lady was great too. They have compassion. They took care of my grandparents as well as I did.

Anonymous_5636

She wasn't mean, and she tried to be helpful. One day, I was giving my husband a bed bath, and she didn't offer to help at all. She knew what I was doing. I came upstairs, and she was sitting in a chair, and I gave her a real dirty look because I thought that would motivate her. She just sat there and looked at me. I would not recommend them because I thought this girl needed some training that she hadn't received. I am referring to that she was here to help. Both my husband and I are up in years. I have bone cancer, so I am tired all the time and lay down a lot. She knew she was here to help, but it was her attitude that was very bad. I sat down and tried to talk to her and told her I didn't like what was happening. I didn't want to report her.

Patricia D_22

I want the agency to keep doing what they are doing. I like Right at Home because they listen to you and they do not rush you.

Charles P_14

The caregiver that the agency sent is pleasant and very helpful. I like that they are helpful and my caregiver cooks and cleans.

Darryl R

He does all my errands, takes me to my appointments, and helps me with my daily needs. My caregiver goes above and beyond.

Clifford K

They have helped the most by taking very good care of my dad and they are very accommodating to my needs too. I like the people they have sent to us. They have all been very nice and courteous.

Katy K

She helped the most by doing what I asked. I would like if they could have a better explanation of their finances.

Pamela W_2

The individual I had was not showing up and was not good at their job. I would like for them to improve their phone contact with me.

Aretha W

They take care of my husband and have a nice personality. I like how they take care of my husband and myself. I like how they're flexible to my needs when an emergency comes up.

Patricia E_5

They care and have someone there to watch her so it helps both of us. It allows me to work and allows us some freedom. The quality of their employees is an issue right now. I don't blame them since finding people right now is hard.

Anonymous_5077

They have made a great impact because I am able to check my health and do what I need to get done. I like that they are helpful and provide me with the things that I need.

Renee C_4

She takes time and has patience. They send good aides.

Anonymous_5081

I felt right at home with their care. I came out feeling really good. I liked the way they treated me when I came in.

Bryon M

It took worry away from us to get him to and from dialysis. I would recommend them because of the good care that we got.

Anonymous_5064

They made the experience positive by being super helpful and very kind. I liked how they were very friendly and showed up on time. They always had a smile and always had something nice to say.

Anonymous_5042

The services were helpful because the help was needed and they provided the services we needed at the time. I would recommend them because the agency was flexible with schedule.

Anonymous_4976

They were good about making sure that someone was available, but it took them a little while to actually get us started. That could have been due to the pandemic and the disorder of the world. I think they were making sure the precautions were followed. The agency was pretty much usually here every day and was prompt. There were a couple of small glitches where the caregiver relayed information but it didn't get followed through with to us.

Alys B

They have helped me with things like getting me to the doctor and laundry mat. I like that they sent me a dependable worker.

Barbara D_32

They have really helped me with my laundry. If they could get a good caregiver then I would recommend it. I like the caregiver.

Jayne M_3

The agency can make my life easier by getting more help for me and quality of care. They need to have more help and more replacements.

Phyllis S_17

It gives me a much needed break to run errands and catch my breath as the main caregiver. I like the immediate response when I originally called to get help. I was able to get things set up in a hurry.

Gail W_4

They have really helped me with grocery shopping. I like that they are very prompt, courteous, and they clean well.

Ada B_1

They clean the house and they sit down and talk with me. They are quick and easy to help out, and if I need somebody, they send them.

Charles E_9

They have made his life easier by cooking for him while I am at work. They are courteous.

Maria M_15

It helps me out as well as helping Maria out. I take care of Maria on the weekends so I don't have much time on my own. Even when maria is napping, someone is there with her. Having someone with Maria gives me the flexibility to go out and run errands. I like their dependability, expertise, and professionalism. They are also very friendly.

Arnie L. W

They came to help 24 hours. I wasn't totally comfortable with them in the house. They were attentive.

June B_6

My wife and I were able to take a vacation and have a peace of mind that she was taken care of. They have provided great care for my mother and done what we needed.

Joan C_22

They have always been available if we need something and they have fulfilled the hours we have needed. They have done everything I expected of them and more.

Anonymous_4546

They need to get me more help. They could try to meet me.

Margaret S_26

She doesn't do too much physical help and I can't do a lot of the physical things around the house. She will help me shampoo my hair and things like that. If someone is sent out and they don't satisfy us then I will call and they will help. It's frustrating when they don't satisfy us.

Vicky B_3

I have a hard time getting my groceries, and they get them for me. It is nice of them to get them for me. I like the people that they have working for them. I think that they are doing a great job.

David S_45

When they are there I am able to leave and do things I need to do. They need to have enough staff available and show up when they are supposed to.

Eleanor G_1

I don't think it made a huge difference at the time for her. She just didn't really want the services but they were really great. They are prompt, they were kind, and they were helpful.

Joyce R_7

She takes me to the hospital and gets my tests done. She sometimes goes shopping with me. I talk to the lady that is the manager there, she made a home visit and I was very satisfied with her. The manager was very concerned about what I needed and she did send me a very good worker and I am happy with her.

Douglas P_1

The person that comes here is always on time. They do laundry, help him get dressed, and help him with his breakfast. I have had 2 heart attacks and my husband is difficult so they are very helpful. The caregivers are reliable, on time, and very helpful.

Merry Jo S

She's on memory loss so you never know what you're going to get with each day. It gives me a little time to myself and time to go to the store. They only get 8 hours of instructions before they get put out on the job.

Alma A_2

I had a caregiver ask a friend of mine to leave the house; I thought that was pretty bold. I think they could improve their attitude.

Irene M_7

They have helped me with the heavier task. I like that they are efficient.

Connie C_11

The particular caregiver who comes to see the client every week gets along very well with the client. She can usually get the client to do the things she needs to do, like eat. The day I really needed to have somebody out to help, the schedule changed right before they were supposed to come.

Don H_4

They would help me get him up. We really liked the caregivers that we had.

Josephine G

They hold the door for me. They take me to doctor appointments. I like the help that they give me. I'm very disabled and they do anything that I ask them too.

Cheryl P_6

They have taken really good care of my dad. I feel relieve knowing that Joyce will be there in the afternoons. They have done a very good job. Joyce is the caretaker and my family is very pleased.

Verna "Diane" F

They help me with going to the doctor. I have good service from the company.

Mary P_25

She takes me to my appointments and that's the biggest help. She also does the grocery shopping. Sometimes my children comes for a whole week, and they can work around my schedule. They seem to be very willing to help answer any questions. They aren't annoyed if you have a lot of questions. They don't get annoyed if I want to change the schedule.

Deborah W_3

They do a really nice job, and they go above and beyond. They come into my home and clean and do anything else I might need.

Pam Z_2

When I call to talk to the owner, he needs to answer or call back. They have hung up on us, and there needs to be better communication.

Wendy M_4

Right now she is still in assisted living so it's mostly about companionship and help in the bathroom. I like their flexibility regarding scheduling and the services they provide for my mother. The services were easy to set up.

Anonymous_3183

The biggest help to me is cooking. It would be awful hard for me to cook in my wheelchair. They should improve scheduling when my main aide can't make it. I've missed care several times.

Earl K_3

They are careful in who they select to be with him, and they try to get him older women that he can talk with. I like the women that they have working for them. They are compassionate, skillful, and pleasant to be around. My husband enjoys being around them.

Denise F_2

The services help me by doing things around my home that I can't do. They have excellent caregivers who are very pleasant and polite, and they know what they're doing.

Pierre L

They're doing fine. There is nothing they do wrong, but nothing that stands out to me. I like the pace, and I enjoy the company.

Erma W

The lady comes and helps me with my bathing. I am very pleased with the lady. The lady who comes is nice to me and helps me a lot.

Vivian C_1

When we have someone here, it's helpful. They help with my loved one's shower. They should make sure that, when the caregiver isn't going to be here, they have a replacement.

LB083610

The caregiver from Right at Home is very attentive and kind. The level of care that they give is very good.

Bob112501950

I called a number of in-home care but they would not come to our area. Right at Home did. The price was reasonable and they offered the services that I wanted. The care and service has been great. I have no problems with them. Billing is easy and everything has been fine so far. The caregiver is a very nice lady. She does what we need her to do. They had been great.

Kathleen24

I am very happy with my caregiver. She does an hour and beyond her duty.

Cyndi2

Thank you so much for the attentive loving care your providers give to my mom! Without your services, we would not be able to continue caring for her here at home. We have worked with 3 different caregivers and each one is our "favourite."

Beatrice3

I couldn't ask for a better home care worker, Rebecca, who looks after me , all my electronics like a wizard, and my cat, Mori. Fred and his assitant, Jovi, are always on their toes, extremely helpful. It is assuring.

Caring8979

They have provided me with very capable personnel for home cleaning.

Lois2

They were dependable, pleasant and did a very good job. They did housekeeping for me.

Glady's

Comfortable with the women who help me; two hours, 1-3 every other Tuesday afternoon.

Mary Jean1

The young lady who comes to my house on Saturday and Sunday is very good. She does a good job preparing my laundry, washing the dishes, making my bed, sweeping the kitchen floor, cleans the bathroom sink, and takes the garbage out.

Caring891

We had a private nurse from Right at Home. She's one of the best girls. She's on time and she is always making sure her patient was taking her medicine. She's also a good companion. I would recommend this provider to others. She's very funny and has a lot of sense of humor.