Right at Home Haverhill, MA

Offers Home Care

70 Reviews
Call (978) 412-4678
Right at Home Haverhill, MA (978) 412-4678

Reviews of Right at Home Haverhill, MA

70 Reviews Write a review

Home Care Reviews for Right at Home Haverhill, MA

May 16, 2023

By Teresa espino

I am a current client of this provider

I have been at home for several years, my regular caregiver is perfect, today they sent me one to cover her, Ana arrived and was very kind and helped me a lot at home.

April 27, 2023

By n drew

I am a current client of this provider

good caring service. Alba was a fill in today, and she did great. Anna is her regular aide and she has been a tremendous help.

April 26, 2023

By fielding t

I am a current client of this provider

I have few years working with rah. My caregiver Ana always take care of my needs. Shes responsable,show up on time and always do my laundry when it need to be done. She should be reconized.

April 19, 2023

By hoy maryann

I am a current client of this provider

I appreciate the help my young lady gives me. She respects my space and works excellently. Thank you right at home .

April 05, 2023

By kannan.w

I am a current client of this provider

Its a pleasure to have our young woman who knows her career. Shes professional , knows how to deal with my wife who has dementia and use to refuse services. When she finish her time she always give me an updated of what she have done. Thank you right at home for our caregiver alba. We are happy to have her at our services.

March 24, 2023

By Bobbie B

I am a current client of this provider

I am writing to express my upmost appreciation for the outstanding services provided to me by Angela J. I have had CPA's in the past and since Angela has been coming to my home ; I now understand what PCA excellence means. She is extremely knowledgeable about all duties of her job. She always arrives on time and knows exactly what I need done. And always askes if there's something else she can do for me at my home. She is warm and caring, competent and sensitive to all my needs. She weekly does my grocery shopping flawlessly; always getting everything I need. She does my laundry and folds my clothes to perfection, making it ease to dress each day. She also performs personal needs like helping me to bathe. I truly do not know what I would do without this wonderful caring and attentive lady. Please recognize her for her outstanding services. My highest compliments are not enough Thanks for the privilege of having Angela as my CPA attending to all my needs. Bobbie B

March 07, 2023

By deparis

I am a current client of this provider

Performance very good. Does task well and skill 1 to 10 shes 10. Every tuesday she gives me a bath.

February 15, 2023

By Priscilla's daughter

I am a current client of this provider

Right at Home accommodates our requests and always lets us know if our usual provider will not be able to able to make it and offer an alternative. Our current home health aide is Ana. She has been providing services for my mother for a few months now. She is patient, caring, thorough and accommodating. She bathes my mother, vacuums the apartment, makes the bed, does the dishes, empties trash and more. We look forward to her visit each week.

February 14, 2023

By rascon m

I am a current client of this provider

Those people who comes to pur house to help us are angel in the world. I thanks god for alba she take care of everything on my house . Her primary thing is ask me is if I already ate and if I took my pills. for her my health is essential before my home.

February 09, 2023

By vernon curtis

I am a current client of this provider

My caregiver do my house And shopping. She talks to me every time shes doing my services. Im happy to see her every Day. Our favorite tópic when we are Talking is about flowers. Thank for my caregiver Ana.

January 10, 2023

By ghada riz

I am a current client of this provider

Albi is a great person she treats my mom well. She’s very caring and trust worthy . I trust her with my mom. Very rare to find someone that cares these days. And she speaks fluent English also

January 04, 2023

By Kreegan

I am a current client of this provider

Alba, I certainly appreciate the wonderful job you are doing with my house today. I am sorry I did not recognize you from when you were here before. She is a very caring person who definitely knows or understands my needs. Alba realizes your needs before you By Norma Morava

December 08, 2022

By peppgy dunlap

I am a current client of this provider

My young aide She always show up on time, i like the fact that she walk aroung and see what have to be done without asking me. She always wash my hair when i need it. She always make sure if i ate, she does my laundry and fold my clothes. I call her timkirbell because i cant never remember her name which is alba.

December 04, 2022

By SueCMom

I am a current client of this provider

Star provides PCA services to my Mom Kathleen. Star cares for my Mom as if it is her Mom. She is kind, compassionate and caring, assuring my Mom's needs are meet. She treats my Mom with respect and dignity at all times, even when my Mom is confused and lost for words to articulate for her self. She is also kind to Kathleen's family and any visitors that may come to Kathleen's home. Star arrives on time and works her full shift, assuring my Mom's care plan has been meet or exceeded on a daily basis. I am working very closely with Juan on request or any issues that may be addressed with services and care plan.

Provider Response

Starr is AMAZING! We are so glad that your Mom benefits from her care. She is part of our Private Care Excellence Team! She is the best. Juan also is so great at supporting families from the office. Thanks for recognizing our great employees.

November 08, 2022

By Kev in Doyle

I am a current client of this provider

Alva is a great help to me, with shopping Homecare and grooming. She is essential in my care, and a very kind caring person.

Provider Response

Hi Kevi, Thanks for your review of Right at Home and Alva. We appreciate her so much. Thank you for letting the world know how special she is.

November 07, 2022

By rita difusio


i love my caregiver alba. she give a good shower every monday . i have her for a long time. i used to have someone in her place when shes sick or something but i didnt like her i couldnt wait for alba to come back. I also love her i can talk with her because she speak english with me

November 05, 2022

By Tammy s g

I am a current client of this provider

I want all people that need home care, that right at home has the best providers! Ana my care giver is outstanding!! She makes sure when she helps me I retain my dignity! Having a stranger come into your home to give you care, is a scary endeavor, but right at home care giver Ana was able to fit in my schedule and made the transition like a friend was coming over. I have to say also when I need to call the office the girls there are very nice and very informative!! Whenever I need home care I will go with Ana and right at home!

October 15, 2022

By Joan

I am a current client of this provider

I'm a current client of Right at Home. I like their work. They provide all the services as far as the homemaker. I use them at least twice a week. The scheduling is convenient to them as well as it is for me. I prefer that somebody come around 11:00 or 12:00, not too early as 9:00 because I don't get up early.

Provider Response

Thanks for this lovely review Joan! We will make sure your homemaker CareTeam members know that you appreciate her. It is wonderful to know that our home care services make a difference.

October 03, 2022

By MWeltler

I am a current client of this provider

I have an aid that takes care of my mother with Dementia 5 days per week. the staff has been very warm and professional, I cannot say enough about it! Maria, my mother's aid , is such a caring person and a strong advocate for my mom. My mother trusts her and is at ease. She has finally returned to her baseline and I know it is due to Maria's very caring attention. She is truly great at her job. We also used Right at Home for my mother in law's care and were equally as pleased.

September 12, 2022

By Joan Marriott

I am a current client of this provider

I have been a client of right at home Haverhill for almost 3 years . I have The same caretaker for the amount of time I’ve been with right at home. She always tells me how much she looks forward to our Monday mornings she’s always on time. I love our conversations and our interactions. I hope to have her for a long time. If I need something extra done I can always count on her to help me in anyway that she can And she always goes above and beyond. I am very happy to have her as my caregiver.

August 31, 2022

By Rachel's mom

I am a current client of this provider

Christine (Chrissy) has been working with my mom for nearly 6 months. My mom and Chrissy have become the best of friends and we consider her family. Chrissy is friendly, always arrives with a smile and cares for mom like she was her own mother! Chrissy does homemaking services for my mom which is such a huge help. Chrissy has told my mom that she just loves these visits because they make her day! It's such a relief to me knowing that my mom is in great hands with Chrissy. We are incredibly lucky to have Chrissy as our homemaker. Thank you Right at Home and Chrissy!

Provider Response

Thank you for pointing out how great Chrissy is! We love her at Right at Home and she is an awesome CareTeam member. Thank you!

June 22, 2022

By Claudia dureault

I am a current client of this provider

I'm disgusted on how I've been treated. My homemaker days have been wensdays at 12:30 Emily and Juan decide to send whoever they want at anytime time they want with no consideration for clients. This has happened more than 4 times. They are well known for leaving voice-mail at 4:54 pm or not notifing me at all. Mercedes is the only one that communicates with the clients and I'm tired of always complaining to her for what her coworkers do. Would management please address this problem with Emily and Juan.

Provider Response

Hi Claudia- we got right with you the moment this review came out to discuss your issue with the office. Sorry we did not respond here. We are sorry that you had a bad experience with the office staff and have addressed it. If you have any other issues, please call Kelly Latanowich, our Director of Home Care Operations, but I hope it is all fixed now. -Rosaleen

June 20, 2022

By Roberta B

I am a current client of this provider

I am extremely fortunate to have Angela as my PC/Homemaker through Rite at Home. She is dependable, caring, professional, and a dedicated worker. She performs all PC/HMK with proficiency and in a timely manner. She effectively does my much needed shopping at the local market. Angels is an asset to your organization and for me irreplaceable. Angela adheres to a very high standard for PC/HMK. Please commend her for her outstanding work ethic and worker performance. To me, she is like family and I can not say enough about her work and sensitivity to all the needs of the elderly. Roberta B

Provider Response

Roberta- thank you for giving Angela a shout out! She is a great CareTeam member and we value her. Our company purpose is to change the world one human interaction at a time....it seems like Angela is doing this for your family. Thanks again and be well.

June 07, 2022

By Gube

I am a current client of this provider

It's a pleasure to have housekeeping services from April. She is unfailingly prompt, cheerful, thorough and efficient. When my schedule has changed from time to time, Right At Home and April adapted seamlessly.

May 21, 2022

By JessieLola

I am a current client of this provider

I receive house cleaning services. April is always on time, pleasant, and efficient. She always asks if there is anything else she can do before she leaves. She is very reliable. I would recommend April for your Right at Home services.

Provider Response

Thank you for this lovely review of April. She is a very valued CareTeam member and we appreciate you telling the world that she is wonderful. We will make sure she gets kudos here at Right at Home.

February 04, 2022

By Pearlina

I am a past client of this provider

Right at Home enabled me to keep my Mom in her home, where she wanted to be, for almost a year. When my Mom had home hospice services, the assistance of our Right at Home caregiver was invaluable. I couldn't ask for a more dependable, trustworthy, and compassionate person to help us during that difficult time.

September 25, 2021

By Ditka

I am a current client of this provider

Have had wonderful relationship with Haverhill Office. The Staff throughout the years has been great. My wife is the patient and has grown to know our caregivers as good friends, and sometimes like daughter. We have been fortunate to have some great help. A couple are thought of as additional daughters. Highly recommend their services.

Provider Response

Ditka- thank you for this lovely review. That office in Haverhill is great and thank you for sharing your experience with our terrific caregivers. Peace to you and your wife.

September 24, 2021


I am a current client of this provider

Right at Home went out of its way to provide help for my husband, David! The caregivers provided to us were always on time, very competent with their care and friendly. Importantly, they were able to assist David with transfers from chair to bed, and with personal care. I was comfortable (and grateful) that staff was always punctual. David also was comfortable with the aides and they became his friends.

September 14, 2021

By Michael Critt


My 93 year old mom would only be able to continue to live at her own home with the help of the Right at Home staff. The various aides that provide care are great. They are always on time and communicate back to me and their managers consistently. The management staff at Right at Home are always accessible (via phone and e-mail) and are responsive with all issues and have somehow covered every shift even during the trying times of Covid. The caregivers are great and very caring and professional.

Provider Response

Thank you for highlighting our office staff here. It has been very hard to keep all of our clients staffed. I am so happy that we have been responsive and been able to keep our promises to you.

April 01, 2021

By NormaP

I am a past client of this provider

My father needed overnight supervision. They were able to provide care right away (next day) and were very reliable. I would highly recommend this agency.

October 17, 2019

By ReviewerJO#101619I

I am a past client of this provider

Very professional service. Home makers were very hard and dedicated workers. Office workers and home makers had excellent customer service skills. Employees were always on time. I would highly recommend this agency.

September 03, 2019

By Lisa S.W.


A very good friend of mine was diagnosed with cancer which was quickly destroying her ability to function. When it was time to call hospice for in home services, I immediately contacted Rosaleen of Right At Home as well! The services that her staff extended to my friend and her family were priceless. My friend and her family said that without the care they received from Right At Home, they do not know how they would have gotten through this terrible time in their lives. Every person we dealt with was warm, compassionate, understanding and added another level of comfort.

July 31, 2019

By Leo

I am a current client of this provider

Max is conscientious 100%. He takes care of me and can take care of anything. Couldn't find a better person than Max. Does everything! Max has had a positive effect on my life.

April 09, 2019

By Daughter Jane

I am a past client of this provider

Right At Home provided personal care to my father who lived at an assisted living facility. Finding help can be emotional & scary, especially when you’re doing this from out of state. I was treated by friendly, caring staff who were empathetic and sensitive to my situation. I was impressed with how quickly services were put in place! I appreciate Right At Home’s willingness to receive feedback regarding their employees and the agency’s effort to find the right staff to support my father. I was also impressed with Right At Home’s proactive communication. The office would call me with any unexpected changes in personnel and they always provided a substitute when needed. The office staff were very accessible and I could always reach someone if I had a question or wanted an update of my father’s care. Right At Home supervisors were responsive to my father’s needs & my requests and followed through with their staff based on our conversations. I would highly recommend this agency to anyone seeking care for their loved ones.

February 28, 2019


I am a current client of this provider

Right at Home goes to my parents once or twice a week. My father said he thinks they're doing a very good job. One of them is a nurse from Haiti and that is extremely helpful to me because we had an issue where my parents were both hospitalized at the same exact time and with something contagious. I had to call the company the day before discharge to get 24/7 care for a period of time for my mother because my father was also sick then. It was just a nightmare. The company was able to respond within two days and get the help we needed for the overnight, so that was very helpful. It is helpful that one of these folks is a nurse even though she isn't trained here, but she is a nurse and she is very helpful to me. She knew exactly what to do when we had to disinfect the house and use certain products and to use gloves. They also have a nurse who comes every so often to check. She is OK. She has made a couple of mistakes, so I'm not in love with her, but she doesn't come that often and we don't really need nursing usually, so it is fine. The two caregivers are good. The company has been very responsive to our needs. The person I deal with, Cindy, is excellent. When I do have an issue, I call her, and she is on the same page I'm on. They appear to be extremely organized on speaking with her on the phone, and she follows up when she says she is going to or somebody does. Their process is very good.

April 28, 2018

By daughter caretaker

I am a current client of this provider

Someone recommended Right At Home to me for helping with care for my mother who had been in and out of the hospital with problems getting back to normal daily functioning. She also has some increasing dementia. The Right At Home aides were very professional and motivated. My mother was somewhat resistant to having help, although we really needed it for her and the aides were used to dealing with differing moods of the clients and it seems that their training is very thorough, so they are very accepting and understanding. I found the service to be very flexible when we needed to add a shift or move things around, as long as we adhered to the contractual notice period. Overall, I really liked Right At Home because they train their personnel well so they are prepared to deal with client issues, especially with dementia and other problems that come with elder care and their aides are very pleasant and professional.

May 25, 2017

By ppoirier

I am a current client of this provider

Prompt response to initial phone call for information Staff very flexible about meeting us Nurse and home health aide pleasant and efficient

June 21, 2016

By Edith Hayes832872

I am a current client of this provider

Except for one, all aides have been good and helpful. However, Laurie is a star! She knows what she is doing, is fast and incredibly kind and always helpful.

June 17, 2016

By Anita414821

I am a current client of this provider

My aide is amazing. I never thought I would find someone that was so understanding and attentive. She makes my day better. I look forward to the days she comes to help me. I am sole caregiver of my husband and her help is very appreciated.

June 17, 2016

By Ruth Christophoro645547

I am a current client of this provider

Marierts is the best. She is like a mother to me. She knows what to do without being told. She comes in and does it!

May 10, 2016

By Alfred EisenhauerRLNUG

I am a current client of this provider

I am very satisfied with Right at Home.

May 10, 2016

By Claire RichardsELBMY

I am a current client of this provider

Service has been good so far. They come on time and try to get everything done in the time they are given.

May 10, 2016

By Santino CiolBGERU

I am a current client of this provider

Very Good. The girls are very caring.

February 26, 2016

By George D. Dick

I am a current client of this provider

Excellent and fantastic services provided by Right at Home!

February 25, 2016

By Electra H. Giatrelis

I am a current client of this provider

Services are going well. Charmela is superb, well organized and very efficient. We have laundry at another building and she handles this very well and times the procedure so that she is able to return to the home and continue her work load here. Johonney is here on Friday and also does laundry and general cleaning.

February 02, 2016

By Roger Skelly

I am a current client of this provider

Care is excellent!

February 02, 2016

By Kathy Ashmont

I am a past client of this provider

Right at Home did a wonderful job caring for my aunt while my uncle was in the hospital. They really paid attention to details. Nurse was wonderful. Aides were very caring and my aunt really liked them. We felt like she was in very good hands while we were not able to be there to help her. Thank you Right at Home!

December 30, 2015

By Frances Welch

I am a current client of this provider

Wonderful, pre-captive care, full attention to detail and all the time willing to do one thing and usually sees something before it needs to be done. Always on time, was hesitant to care but I’m so glad I did this

December 30, 2015

By Eileen McCaulay

I am a current client of this provider

I am very satisfied with the help from Right at Home.

December 29, 2015

By John Murtagh

I am a current client of this provider

Fletcher the caregiver is great.

December 29, 2015

By D.B.1

I am a current client of this provider

Meanerts M. is wonderful.

December 23, 2015

By Leslie Fuller

I am a current client of this provider

Consistently good services.

December 17, 2015

By Mary120956450

I am a past client of this provider

I have had very good care. Overall all the girls have really tried to accommodate me. I would call on the same agency to care for me again.

December 16, 2015

By Anonymous120878550

I am a current client of this provider

I feel like I get excellent care from all of the aids. They also help with my meals. The nurses are great. They help keep me healthy.

February 19, 2015

By Rick Cornacchia

I am a current client of this provider

Right at home did a fantastic job over the last 5 years with my mom's case. Lissette was exceptional and excellent. Alyssa was very responsive and great.

June 17, 2014

By Liz27

I am a current client of this provider

I can't thank Right at Home enough for helping us with my mom who suffers from Alzheimer's. The aides are wonderful and they are well educated on this devastating disease.

April 30, 2014

By Hollyd

I am a past client of this provider

The staff was super helpful and responsive when I needed help for my grandmother at the last minute. I am grateful for the assistance they provided and the positive attitude of the staff. They were able to coordinate a schedule, in a timely manner, that worked for our family.

April 13, 2014

By Liz V1

I am a past client of this provider

Right At Home did a great job in caring for my mom. She loved her aide and overall it was a very positive experience.

March 31, 2014

By Cathy43

I am a past client of this provider

Right at Home took care of my father while he was recoperating from his surgery. They were wonderful. It was comforting to know that he was well taken care of while I was at work. Right at Home went above and beyond to find the perfect caregiver.

September 18, 2013

By Connie24

I am a current client of this provider

Right @ Home assisted my husband while on vacation visiting my family in North Andover. My husband was in need of unexpected wound care (dressing change) and Right @ Home came to rescue. They were responsive came the morning I called. Brenda, the nurse, was wonderful.

March 21, 2013

By Pat16

I am a current client of this provider

Right at Home does business with the elder service agency that pays for it. Their service is okay, but not that great. When they felt we were going to be able to do private pay, they had a real interest in helping us out, and then, when they found out that we were just going to be able to afford what the elder service agency could afford, their attitude was a little different. The caregiver is just so-so. We've been using them since mid-January. They need to work harder to improve themselves.

Provider Response

Hi Pat, We didn't notice your review until now. Sorry for the delay. Please call Alyssa in our office at 978-744-5151 and talk to her about your past or current concerns. All clients - including anyone paid for in the state program - deserves the best of home care services. We educate our caregivers that one of their 5 essential functions is to relieve your stress! Doesn't sound like the case here, so call our office and we will make sure that you are satisfied with your caregiver. Thanks for the heads up.

Rosaleen Doherty, Co-Owner, Right at Home North of Boston

August 26, 2012

By Lorraine4

I am a current client of this provider

My husband and I are very pleased with the work the care givers do when they come to our home. They are very pleasant and extremely wonderful making the house looks so nice when they are through. Thank you to all the Girls we have had. Lorraine
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About Right at Home Haverhill, MA in Haverhill, Massachusetts


Right at Home provides personalized in-home care and support for seniors and adults with disabilities. Our caregivers are trained to help with everyday tasks that have become challenging. This may include meal preparation, laundry, light housekeeping, personal hygiene, medication reminders, mobility assistance, transportation and other tasks. We offer services for those with special care situations such as Alzheimer's disease, Parkinson’s disease and other dementias; diabetes; stroke recovery; and hospice care. Whether you are looking for a few hours a week or immediate, 24-hour care, we are here to help. Call us today to learn more about the services we can provide you or a loved one.

Custom Care Plan

We know everyone’s needs are different, so we create custom, client-centered care plans based on our unique five-step approach to care. We take time to get to know you by discussing your health history, physical and cognitive abilities, daily routines, and personal lifestyle and preferences. This conversation is important to us because we want to help you determine the level and types of care you need and match you with the best caregiver to help you continue to live successfully at home, or wherever you call home.

Caregiver Training and Care Supervision

When you choose Right at Home, you can rest assured that our caregivers will deliver the care you or your loved one needs. Every caregiver goes through an extensive interview process, including background checks. We provide initial caregiver training through our Right at Home University before they can provide care, and we provide ongoing training to support best care practices. All of our caregivers are employed by Right at Home and are bonded and insured.

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Services and Amenities of Right at Home Haverhill, MA in Haverhill, Massachusetts


  • Hourly Rate: Call For Rates
  • Live In Rate: Call For Rates

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants

Types of care

  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance


  • In Person Interviews
  • Reference Checks
  • Driving Record Check
  • Background Checks
  • Drug Screening


  • Continual Training


  • Bonded And Insured
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Right at Home Haverhill, MA

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