Right at Home Haverhill, MA

Nancy p

Alba does an excellent job. Our community love her. Shes really helpful doing translation for Spanish residents.

Geraldsoat

Jasmine has been my caregiver for about 5 months and is always on time. She does a great job around the house and gets me to appointments on time. She's a blessing to me

moparmil

I have had Millie coming to my home in over a year and am very satisfied with her work. She is very caring and is ready to help and do whatever I ask or need. She treats me like family and I'm so happy when she comes. I love my Millie!

Provider Response

Joyce rhodes

Franchenicole has been my care giver for several months. I find her to be exemplary with in fulfilling my needs. She is always on time, professional and I look forward to her visits. I trust her and value her professional friendship

Willard Robinson

Gena is my caregiver. She does an excellent job of getting me ready for the day. She makes my breakfast and puts on my compression socks. She does some cleaning. She sees what needs to be done and does it. She is a very cheerful person and makes the morning so much brighter. I hope she will be my caregiver for a long time.

Provider Response

Diane swain

Excellent. Alba took care of my all house. Reminded me my pills which was good. Very professional.

Barbara

Alba was helpful since the moment she presented herself . Today was her second time with my mom, she keep her busy having a nice conversation. remind her pills. Laughed a lot.

Randall

My caregiver Gena is a PCA and was both caring & personal. Besides cooking me breakfast she also gave me a bath and cleaned the kitchen. “Right at home” always responds quickly to all my needs.

Elizabeth mabius

Absolutely WOwNDERFUL! Alba is thorough,pleasant,kind ,honest and nice to be around. Please keep sending her thank you Beth.

Sean Sullivan

I am Sean Sullivan. Mahogany was my home care provider on Monday, October 21st. Mahogany provided outstanding service. She did a great job cleaning the kitchen and helping out. She was very professional and I would recommend her to anyone.

Provider Response

Donna Mailloux

Great Alba was very good with my Mom and was good at engaging my Mom in conversation.

LindaA

I love my worker Isura. She is pleasant and does a wonderful job. She is such a hardworker!!

Tod Wakeman

Gena has taken care of my house and is always so happy and cheerful. She picks up necessary food making my day FLY by. If I could give her points for carbur i would give her 1000

Kenneth

I'm using Right at Home. The lady they sent is fantastic. She's a hard worker. She's pleasant. She comes in every morning with a smile on her face. I couldn't ask for them to send a better employee. She comes every day, two hours a day. She makes the bed, cleans up the bathroom, does the wash, and fixes me breakfast. She really takes care of me. I've had a few problems with communications with the agency, but overall they do a decent job. It's not cheap, but with this particular lady that they sent, Emily, I'm completely satisfied and don't mind paying the fee.

Provider Response

Raymond Tremblay

It provides assistance for my wife,Gena has gone above and beyond for my wife,my wife looks forward to seeing Gina sincerely yours Ray,,my wife's name is Alison,Gina is always on time great caregiver and also great company 5 stars

Provider Response

Suzanne

Melinda has been my caregiver for several months. She is a delight. She is dependable and funny. She is flexible and I look forward to her visits. I couldn’t do it with out her

Brad and janice

Alba was very professional from entering my home till she left. She gave her a sponge bath and asisted with dressing. She took Jnice outside for some fresh air. She mad the Bed and did a wash. She asked if she coul make a meal. Of Ravolies and slad. What impact me was that she readed the care plan before everything.She is an assit to Right at home. Brad & Jnice.

Missy Jay

Gena is my caregiver & she is wonderful. I feel so much better when she is here & after she leaves. She has a wonderful work ethic & a great personality. It is always a pleasure to have her here. Her work is excellent & her companionship is super fantastic! :)

Dianne

Where do I start. My Mom had the best Home Health Aid. And companion care April. April has been with my mom for the last five years. She was very attentive to my mom and our family. The last four months have been tough We brought mom home with Hospice she fought till the very end. April had a very special bond with our mom, she always had a smile and she would sit with my mom and they would just talk. She would do what ever mom asked her to do. April is an asset to Right AT Home. Thank You Dianne

MarilynW

The caregiver alba give a nice shower Shes always in time. The first day for her was confusing but then she knew what to do without indications

Jeanne O

The agency has sent me a variety of young women, hard working, but always changing. Since having Jillian I have been grateful that she is intelligent, ready for any reasonable task -- helpful more than any other of your workers. It will be much appreciated if she can continue to come on the same days and times as provided by Right at Home. Thank you for just continuing this pattern for as long as possible. Jeanne O.

William c

I liked the work I received from this aide since from the moment she came in she made herself available to me for any of my needs at the time of her shift with me. She was very professional, she worried about whether I had taken my medications, something that no one had asked me before, and if I wanted something to eat, it was a pleasure to have this girl as my caregiver today. Alba represent a good aide.

Frances k

She did an excellent job, very punctual and willing to do anything we needed Thanks alba

Charles rigoli

My caregiver bring to my house peace on every visit I never Thought about having someone like her. Shes very professional an helpe a lot with my house. I feel like a baby because she doesnt let me do anything when shes here. Thanks

Marie Dyer

My interactions with my care giver is wonderful. She is very professional, caring, and excellent at everything she does. She has been a blessing to me. I look forward to seeingi her each time she comes. She always makes me smile when I see her. Isaura represents right at home in a very good way.

Nellie Rigoli

Showered patient Washed hair Changed Linens Did Laundry General house cleaning too Excelent++ service. Very kind and caring.

Debra Hamel

Homemaker and companion. I’m very pleased with Isaura. She is a good and hard worker. She’s always on time and knows what she is doing. I’m very satisfy with her.

Jacqueline R Reinneis

Always punctual. Very caring . Adapt to my needs. .also does my food shopping.. pick up my meds at pharmacy ..take my trash out, and provide positive conversations.

Robert DiBurro

This girl treats me like a family member I feel so comfortable with her she cleans my bathroom changes the bed does the laundry vacuums does the kitchen floor the bathroom floor and the interest way which is all tile go shopping for me on Thursdays to market basket that's everything I need always correct and everything that she does I just I wouldn't trade her for anybody.Thankyou

Donna ferguson

Alba was an excelent helper. I would give her an A+, thank you donna ferguson She also help me to set up my tv.

robert cushman

Very pleased young lady very professional comfortable person. Thanks right for alba my first lady with this company

violetJ

I missed Isaura last week . I had a substitute person. She was not satisfactory She did everything backward , she left unhappy. I Am so happy Isura is here today. She is Excellent . The best person . She clean the house and does the laundry She is always on time. She is excellent She does a good job.

Miss PJ1

Dilenia is always on time with a positive attitude and is always willing to help me in any way she can. She does extra things for me with out me asking to make my life easier. I am thankful for her services and grateful for the friendship that we have developed.The agency is responsible for letting me know if Dilenia is not available for a shift and always offers me a replacement. If the client is running late, she alwyas calls me to let me know she will be here soon. She is very responsible

perer k

This aide is very dependable and honest. She does shopping for a deaf autistic elderly lady who can be difficult . Shes very patient and understanding with her. Thanks rah for alba

Linda

I have April from Right at Home. I really want to give kudos to this woman because she's excellent. I've had her for about a month every Friday. She's on time. Perfect. What she does for me is my laundry. The way this woman folds clothes is so pretty, I don't want to take it out of the laundry basket. She's very, very detail orientated. She's very polite. We always have a good conversation together. I just really appreciate that I finally got somebody from one of these agencies that knows what they're doing. She's here at 9:00 and leaves at 11:00. I hope they keep her in the agency because she is excellent and I would recommend her to anybody. If I could get more hours, which I can't because of my income, I would have her do some light housekeeping, but all I get is two hours for laundry. She's such a nice person. I think if I said to her, "I don't feel good today, could you do a few dishes that are in the sink?" I think she'd do it, but I don't want to impose, so I do whatever I have to do myself. The laundry is excellent. I'd highly recommend that agency.

joseph townsend

Alba was very good at what she does. She’s prompt when she comes here gets the job done and I’m very satisfied with her.

r.jean

My wife and I have little time with the service. We are fortunated to have a very kind young woman who knows what she have to do, we don't explain anything. She worries if we have eaten or if we bathe. she is very attentive thank you rah for our young alba. She does laundry, dishes, bathroom kitchen and vacuum.

Phyllis

I have an aide that comes three times a week from Right at Home. They provide personal care service and also cleaning services. So far, the service has been very good. I have two aides, one of them who has been with me for about two years, and she's very good, very dependable, always on time and knows her job. I've only had the other aide twice, but she's done much of what is expected of her. The aide that's been with me for about two years is April and she does her job well.

debora palmer

Alba was very good & efficient thank you. She come in and i didnt have to explain anything today was her first day and it feel like she was here before.

Joan Marriott

I am client of right at home. My caregiver has been with me for 3 1/2 years and I love seeing her every Monday . She is excellent always on time and so helpful . April is wonderful and I hope to keep her for a long time.

gayle champagne

Since Mahogany has started with me, she picks up things right away and comes right in and knows what she has to do and does it exceedingly well. She helps greatly. She always has a positive and caring attitude and I feel like she is my family

Teresa espino

I have been at home for several years, my regular caregiver is perfect, today they sent me one to cover her, Ana arrived and was very kind and helped me a lot at home.

n drew

good caring service. Alba was a fill in today, and she did great. Anna is her regular aide and she has been a tremendous help.

fielding t

I have few years working with rah. My caregiver Ana always take care of my needs. Shes responsable,show up on time and always do my laundry when it need to be done. She should be reconized.

hoy maryann

I appreciate the help my young lady gives me. She respects my space and works excellently. Thank you right at home .

kannan.w

Its a pleasure to have our young woman who knows her career. Shes professional , knows how to deal with my wife who has dementia and use to refuse services. When she finish her time she always give me an updated of what she have done. Thank you right at home for our caregiver alba. We are happy to have her at our services.

Bobbie B

I am writing to express my upmost appreciation for the outstanding services provided to me by Angela J. I have had CPA's in the past and since Angela has been coming to my home ; I now understand what PCA excellence means. She is extremely knowledgeable about all duties of her job. She always arrives on time and knows exactly what I need done. And always askes if there's something else she can do for me at my home. She is warm and caring, competent and sensitive to all my needs. She weekly does my grocery shopping flawlessly; always getting everything I need. She does my laundry and folds my clothes to perfection, making it ease to dress each day. She also performs personal needs like helping me to bathe. I truly do not know what I would do without this wonderful caring and attentive lady. Please recognize her for her outstanding services. My highest compliments are not enough Thanks for the privilege of having Angela as my CPA attending to all my needs. Bobbie B

deparis

Performance very good. Does task well and skill 1 to 10 shes 10. Every tuesday she gives me a bath.

Priscilla's daughter

Right at Home accommodates our requests and always lets us know if our usual provider will not be able to able to make it and offer an alternative. Our current home health aide is Ana. She has been providing services for my mother for a few months now. She is patient, caring, thorough and accommodating. She bathes my mother, vacuums the apartment, makes the bed, does the dishes, empties trash and more. We look forward to her visit each week.

rascon m

Those people who comes to pur house to help us are angel in the world. I thanks god for alba she take care of everything on my house . Her primary thing is ask me is if I already ate and if I took my pills. for her my health is essential before my home.

vernon curtis

My caregiver do my house And shopping. She talks to me every time shes doing my services. Im happy to see her every Day. Our favorite tópic when we are Talking is about flowers. Thank for my caregiver Ana.

ghada riz

Albi is a great person she treats my mom well. She’s very caring and trust worthy . I trust her with my mom. Very rare to find someone that cares these days. And she speaks fluent English also

peppgy dunlap

My young aide She always show up on time, i like the fact that she walk aroung and see what have to be done without asking me. She always wash my hair when i need it. She always make sure if i ate, she does my laundry and fold my clothes. I call her timkirbell because i cant never remember her name which is alba.

SueCMom

Star provides PCA services to my Mom Kathleen. Star cares for my Mom as if it is her Mom. She is kind, compassionate and caring, assuring my Mom's needs are meet. She treats my Mom with respect and dignity at all times, even when my Mom is confused and lost for words to articulate for her self. She is also kind to Kathleen's family and any visitors that may come to Kathleen's home. Star arrives on time and works her full shift, assuring my Mom's care plan has been meet or exceeded on a daily basis. I am working very closely with Juan on request or any issues that may be addressed with services and care plan.

Provider Response

Kev in Doyle

Alva is a great help to me, with shopping Homecare and grooming. She is essential in my care, and a very kind caring person.

Provider Response

rita difusio

i love my caregiver alba. she give a good shower every monday . i have her for a long time. i used to have someone in her place when shes sick or something but i didnt like her i couldnt wait for alba to come back. I also love her i can talk with her because she speak english with me

Tammy s g

I want all people that need home care, that right at home has the best providers! Ana my care giver is outstanding!! She makes sure when she helps me I retain my dignity! Having a stranger come into your home to give you care, is a scary endeavor, but right at home care giver Ana was able to fit in my schedule and made the transition like a friend was coming over. I have to say also when I need to call the office the girls there are very nice and very informative!! Whenever I need home care I will go with Ana and right at home!

Joan

I'm a current client of Right at Home. I like their work. They provide all the services as far as the homemaker. I use them at least twice a week. The scheduling is convenient to them as well as it is for me. I prefer that somebody come around 11:00 or 12:00, not too early as 9:00 because I don't get up early.

Provider Response

MWeltler

I have an aid that takes care of my mother with Dementia 5 days per week. the staff has been very warm and professional, I cannot say enough about it! Maria, my mother's aid , is such a caring person and a strong advocate for my mom. My mother trusts her and is at ease. She has finally returned to her baseline and I know it is due to Maria's very caring attention. She is truly great at her job. We also used Right at Home for my mother in law's care and were equally as pleased.

Rachel's mom

Christine (Chrissy) has been working with my mom for nearly 6 months. My mom and Chrissy have become the best of friends and we consider her family. Chrissy is friendly, always arrives with a smile and cares for mom like she was her own mother! Chrissy does homemaking services for my mom which is such a huge help. Chrissy has told my mom that she just loves these visits because they make her day! It's such a relief to me knowing that my mom is in great hands with Chrissy. We are incredibly lucky to have Chrissy as our homemaker. Thank you Right at Home and Chrissy!

Provider Response

Claudia dureault

I'm disgusted on how I've been treated. My homemaker days have been wensdays at 12:30 Emily and Juan decide to send whoever they want at anytime time they want with no consideration for clients. This has happened more than 4 times. They are well known for leaving voice-mail at 4:54 pm or not notifing me at all. Mercedes is the only one that communicates with the clients and I'm tired of always complaining to her for what her coworkers do. Would management please address this problem with Emily and Juan.

Provider Response

Roberta B

I am extremely fortunate to have Angela as my PC/Homemaker through Rite at Home. She is dependable, caring, professional, and a dedicated worker. She performs all PC/HMK with proficiency and in a timely manner. She effectively does my much needed shopping at the local market. Angels is an asset to your organization and for me irreplaceable. Angela adheres to a very high standard for PC/HMK. Please commend her for her outstanding work ethic and worker performance. To me, she is like family and I can not say enough about her work and sensitivity to all the needs of the elderly. Roberta B

Provider Response

Gube

It's a pleasure to have housekeeping services from April. She is unfailingly prompt, cheerful, thorough and efficient. When my schedule has changed from time to time, Right At Home and April adapted seamlessly.

JessieLola

I receive house cleaning services. April is always on time, pleasant, and efficient. She always asks if there is anything else she can do before she leaves. She is very reliable. I would recommend April for your Right at Home services.

Provider Response

Pearlina

Right at Home enabled me to keep my Mom in her home, where she wanted to be, for almost a year. When my Mom had home hospice services, the assistance of our Right at Home caregiver was invaluable. I couldn't ask for a more dependable, trustworthy, and compassionate person to help us during that difficult time.

Ditka

Have had wonderful relationship with Haverhill Office. The Staff throughout the years has been great. My wife is the patient and has grown to know our caregivers as good friends, and sometimes like daughter. We have been fortunate to have some great help. A couple are thought of as additional daughters. Highly recommend their services.

Provider Response

KKKR

Right at Home went out of its way to provide help for my husband, David! The caregivers provided to us were always on time, very competent with their care and friendly. Importantly, they were able to assist David with transfers from chair to bed, and with personal care. I was comfortable (and grateful) that staff was always punctual. David also was comfortable with the aides and they became his friends.

Michael Critt

My 93 year old mom would only be able to continue to live at her own home with the help of the Right at Home staff. The various aides that provide care are great. They are always on time and communicate back to me and their managers consistently. The management staff at Right at Home are always accessible (via phone and e-mail) and are responsive with all issues and have somehow covered every shift even during the trying times of Covid. The caregivers are great and very caring and professional.

Provider Response

NormaP

My father needed overnight supervision. They were able to provide care right away (next day) and were very reliable. I would highly recommend this agency.

ReviewerJO#101619I

Very professional service. Home makers were very hard and dedicated workers. Office workers and home makers had excellent customer service skills. Employees were always on time. I would highly recommend this agency.

Lisa S.W.

A very good friend of mine was diagnosed with cancer which was quickly destroying her ability to function. When it was time to call hospice for in home services, I immediately contacted Rosaleen of Right At Home as well! The services that her staff extended to my friend and her family were priceless. My friend and her family said that without the care they received from Right At Home, they do not know how they would have gotten through this terrible time in their lives. Every person we dealt with was warm, compassionate, understanding and added another level of comfort.

Leo

Max is conscientious 100%. He takes care of me and can take care of anything. Couldn't find a better person than Max. Does everything! Max has had a positive effect on my life.

Daughter Jane

Right At Home provided personal care to my father who lived at an assisted living facility. Finding help can be emotional & scary, especially when you’re doing this from out of state. I was treated by friendly, caring staff who were empathetic and sensitive to my situation. I was impressed with how quickly services were put in place! I appreciate Right At Home’s willingness to receive feedback regarding their employees and the agency’s effort to find the right staff to support my father. I was also impressed with Right At Home’s proactive communication. The office would call me with any unexpected changes in personnel and they always provided a substitute when needed. The office staff were very accessible and I could always reach someone if I had a question or wanted an update of my father’s care. Right At Home supervisors were responsive to my father’s needs & my requests and followed through with their staff based on our conversations. I would highly recommend this agency to anyone seeking care for their loved ones.

WL

Right at Home goes to my parents once or twice a week. My father said he thinks they're doing a very good job. One of them is a nurse from Haiti and that is extremely helpful to me because we had an issue where my parents were both hospitalized at the same exact time and with something contagious. I had to call the company the day before discharge to get 24/7 care for a period of time for my mother because my father was also sick then. It was just a nightmare. The company was able to respond within two days and get the help we needed for the overnight, so that was very helpful. It is helpful that one of these folks is a nurse even though she isn't trained here, but she is a nurse and she is very helpful to me. She knew exactly what to do when we had to disinfect the house and use certain products and to use gloves. They also have a nurse who comes every so often to check. She is OK. She has made a couple of mistakes, so I'm not in love with her, but she doesn't come that often and we don't really need nursing usually, so it is fine. The two caregivers are good. The company has been very responsive to our needs. The person I deal with, Cindy, is excellent. When I do have an issue, I call her, and she is on the same page I'm on. They appear to be extremely organized on speaking with her on the phone, and she follows up when she says she is going to or somebody does. Their process is very good.

daughter caretaker

Someone recommended Right At Home to me for helping with care for my mother who had been in and out of the hospital with problems getting back to normal daily functioning. She also has some increasing dementia. The Right At Home aides were very professional and motivated. My mother was somewhat resistant to having help, although we really needed it for her and the aides were used to dealing with differing moods of the clients and it seems that their training is very thorough, so they are very accepting and understanding. I found the service to be very flexible when we needed to add a shift or move things around, as long as we adhered to the contractual notice period. Overall, I really liked Right At Home because they train their personnel well so they are prepared to deal with client issues, especially with dementia and other problems that come with elder care and their aides are very pleasant and professional.

ppoirier

Prompt response to initial phone call for information Staff very flexible about meeting us Nurse and home health aide pleasant and efficient

Frances Welch

Wonderful, pre-captive care, full attention to detail and all the time willing to do one thing and usually sees something before it needs to be done. Always on time, was hesitant to care but I’m so glad I did this

Rick Cornacchia

Right at home did a fantastic job over the last 5 years with my mom's case. Lissette was exceptional and excellent. Alyssa was very responsive and great.

Liz27

I can't thank Right at Home enough for helping us with my mom who suffers from Alzheimer's. The aides are wonderful and they are well educated on this devastating disease.

Hollyd

The staff was super helpful and responsive when I needed help for my grandmother at the last minute. I am grateful for the assistance they provided and the positive attitude of the staff. They were able to coordinate a schedule, in a timely manner, that worked for our family.

Liz V1

Right At Home did a great job in caring for my mom. She loved her aide and overall it was a very positive experience.

Cathy43

Right at Home took care of my father while he was recoperating from his surgery. They were wonderful. It was comforting to know that he was well taken care of while I was at work. Right at Home went above and beyond to find the perfect caregiver.

Connie24

Right @ Home assisted my husband while on vacation visiting my family in North Andover. My husband was in need of unexpected wound care (dressing change) and Right @ Home came to rescue. They were responsive came the morning I called. Brenda, the nurse, was wonderful.

Pat16

Right at Home does business with the elder service agency that pays for it. Their service is okay, but not that great. When they felt we were going to be able to do private pay, they had a real interest in helping us out, and then, when they found out that we were just going to be able to afford what the elder service agency could afford, their attitude was a little different. The caregiver is just so-so. We've been using them since mid-January. They need to work harder to improve themselves.

Provider Response

Lorraine4

My husband and I are very pleased with the work the care givers do when they come to our home. They are very pleasant and extremely wonderful making the house looks so nice when they are through. Thank you to all the Girls we have had. Lorraine