Right at Home Haverhill, MA

Offers Home Care

36 Reviews
Call (978) 412-4678
Right at Home Haverhill, MA (978) 412-4678

Reviews of Right at Home Haverhill, MA

36 Reviews Write a review

Home Care Reviews for Right at Home Haverhill, MA

February 28, 2019

By WL

I am a current client of this provider

Right at Home goes to my parents once or twice a week. My father said he thinks they're doing a very good job. One of them is a nurse from Haiti and that is extremely helpful to me because we had an issue where my parents were both hospitalized at the same exact time and with something contagious. I had to call the company the day before discharge to get 24/7 care for a period of time for my mother because my father was also sick then. It was just a nightmare. The company was able to respond within two days and get the help we needed for the overnight, so that was very helpful. It is helpful that one of these folks is a nurse even though she isn't trained here, but she is a nurse and she is very helpful to me. She knew exactly what to do when we had to disinfect the house and use certain products and to use gloves. They also have a nurse who comes every so often to check. She is OK. She has made a couple of mistakes, so I'm not in love with her, but she doesn't come that often and we don't really need nursing usually, so it is fine. The two caregivers are good. The company has been very responsive to our needs. The person I deal with, Cindy, is excellent. When I do have an issue, I call her, and she is on the same page I'm on. They appear to be extremely organized on speaking with her on the phone, and she follows up when she says she is going to or somebody does. Their process is very good.

April 28, 2018

By daughter caretaker

I am a current client of this provider

Someone recommended Right At Home to me for helping with care for my mother who had been in and out of the hospital with problems getting back to normal daily functioning. She also has some increasing dementia. The Right At Home aides were very professional and motivated. My mother was somewhat resistant to having help, although we really needed it for her and the aides were used to dealing with differing moods of the clients and it seems that their training is very thorough, so they are very accepting and understanding. I found the service to be very flexible when we needed to add a shift or move things around, as long as we adhered to the contractual notice period. Overall, I really liked Right At Home because they train their personnel well so they are prepared to deal with client issues, especially with dementia and other problems that come with elder care and their aides are very pleasant and professional.

May 25, 2017

By ppoirier

I am a current client of this provider

Prompt response to initial phone call for information Staff very flexible about meeting us Nurse and home health aide pleasant and efficient

June 21, 2016

By Edith Hayes832872

I am a current client of this provider

Except for one, all aides have been good and helpful. However, Laurie is a star! She knows what she is doing, is fast and incredibly kind and always helpful.

June 17, 2016

By Anita414821

I am a current client of this provider

My aide is amazing. I never thought I would find someone that was so understanding and attentive. She makes my day better. I look forward to the days she comes to help me. I am sole caregiver of my husband and her help is very appreciated.

June 17, 2016

By Ruth Christophoro645547

I am a current client of this provider

Marierts is the best. She is like a mother to me. She knows what to do without being told. She comes in and does it!

May 10, 2016

By Alfred EisenhauerRLNUG

I am a current client of this provider

I am very satisfied with Right at Home.

May 10, 2016

By Claire RichardsELBMY

I am a current client of this provider

Service has been good so far. They come on time and try to get everything done in the time they are given.

May 10, 2016

By Santino CiolBGERU

I am a current client of this provider

Very Good. The girls are very caring.

February 26, 2016

By George D. Dick

I am a current client of this provider

Excellent and fantastic services provided by Right at Home!

February 25, 2016

By Electra H. Giatrelis

I am a current client of this provider

Services are going well. Charmela is superb, well organized and very efficient. We have laundry at another building and she handles this very well and times the procedure so that she is able to return to the home and continue her work load here. Johonney is here on Friday and also does laundry and general cleaning.

February 02, 2016

By Roger Skelly

I am a current client of this provider

Care is excellent!

February 02, 2016

By Kathy Ashmont

I am a past client of this provider

Right at Home did a wonderful job caring for my aunt while my uncle was in the hospital. They really paid attention to details. Nurse was wonderful. Aides were very caring and my aunt really liked them. We felt like she was in very good hands while we were not able to be there to help her. Thank you Right at Home!

December 30, 2015

By Frances Welch

I am a current client of this provider

Wonderful, pre-captive care, full attention to detail and all the time willing to do one thing and usually sees something before it needs to be done. Always on time, was hesitant to care but I’m so glad I did this

December 30, 2015

By Eileen McCaulay

I am a current client of this provider

I am very satisfied with the help from Right at Home.

December 29, 2015

By John Murtagh

I am a current client of this provider

Fletcher the caregiver is great.

December 29, 2015

By D.B.1

I am a current client of this provider

Meanerts M. is wonderful.

December 23, 2015

By Leslie Fuller

I am a current client of this provider

Consistently good services.

December 17, 2015

By Mary120956450

I am a past client of this provider

I have had very good care. Overall all the girls have really tried to accommodate me. I would call on the same agency to care for me again.

December 16, 2015

By Anonymous120878550

I am a current client of this provider

I feel like I get excellent care from all of the aids. They also help with my meals. The nurses are great. They help keep me healthy.

February 19, 2015

By Rick Cornacchia

I am a current client of this provider

Right at home did a fantastic job over the last 5 years with my mom's case. Lissette was exceptional and excellent. Alyssa was very responsive and great.

June 17, 2014

By Liz27

I am a current client of this provider

I can't thank Right at Home enough for helping us with my mom who suffers from Alzheimer's. The aides are wonderful and they are well educated on this devastating disease.

April 30, 2014

By Hollyd

I am a past client of this provider

The staff was super helpful and responsive when I needed help for my grandmother at the last minute. I am grateful for the assistance they provided and the positive attitude of the staff. They were able to coordinate a schedule, in a timely manner, that worked for our family.

April 13, 2014

By Liz V1

I am a past client of this provider

Right At Home did a great job in caring for my mom. She loved her aide and overall it was a very positive experience.

March 31, 2014

By Cathy43

I am a past client of this provider

Right at Home took care of my father while he was recoperating from his surgery. They were wonderful. It was comforting to know that he was well taken care of while I was at work. Right at Home went above and beyond to find the perfect caregiver.

September 18, 2013

By Connie24

I am a current client of this provider

Right @ Home assisted my husband while on vacation visiting my family in North Andover. My husband was in need of unexpected wound care (dressing change) and Right @ Home came to rescue. They were responsive came the morning I called. Brenda, the nurse, was wonderful.

March 21, 2013

By Pat16

I am a current client of this provider

Right at Home does business with the elder service agency that pays for it. Their service is okay, but not that great. When they felt we were going to be able to do private pay, they had a real interest in helping us out, and then, when they found out that we were just going to be able to afford what the elder service agency could afford, their attitude was a little different. The caregiver is just so-so. We've been using them since mid-January. They need to work harder to improve themselves.

Provider Response

Hi Pat, We didn't notice your review until now. Sorry for the delay. Please call Alyssa in our office at 978-744-5151 and talk to her about your past or current concerns. All clients - including anyone paid for in the state program - deserves the best of home care services. We educate our caregivers that one of their 5 essential functions is to relieve your stress! Doesn't sound like the case here, so call our office and we will make sure that you are satisfied with your caregiver. Thanks for the heads up.

Rosaleen Doherty, Co-Owner, Right at Home North of Boston

August 26, 2012

By Lorraine4

I am a current client of this provider

My husband and I are very pleased with the work the care givers do when they come to our home. They are very pleasant and extremely wonderful making the house looks so nice when they are through. Thank you to all the Girls we have had. Lorraine
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About Right at Home Haverhill, MA

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

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