BrightStar Care Salisbury

Offers Home Care and Home Health Agencies

77 Reviews
Call (800) 973-1841
BrightStar Care Salisbury (800) 973-1841
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Reviews of BrightStar Care Salisbury

77 Reviews Write a review

Home Care Reviews for BrightStar Care Salisbury

December 03, 2021

By Debbie P_13

I am a past client of this provider

It would have been awful if my mother-in-law couldn't go to the function before she passed. They helped to change out her catheter morning and night and helped with medications. BrightStar Care was willing to work with us even though it was last minute to help my mother-in-law take this last trip before she passed away.

November 17, 2021

By Gregory M_2

I am a current client of this provider

When they show up it is great, but when they don't show up they don't cover shifts. It is not the management's fault, it is what happens. My wife has ALS and there are people that do not want to deal with people with ALS. I have recommended them with a couple of people already.

November 05, 2021

By Ralph N_4

I am a current client of this provider

They have saved me from having to travel a far distance to care for Evette. They are very informative and keep me up to dat eon the care schedule.

November 03, 2021

By Cindy N_2

I am a current client of this provider

They watch my father. I like the caregiver, they say she's excellent.

October 18, 2021

By Annetta B

I am a current client of this provider

On the days my BrightStar aide comes, I can keep appointments for myself. I like that a nurse is available to him, I have a relief aide from BrightStar.

September 07, 2021

By MATTHEW T

I am a current client of this provider

They come right to my house so I don't have to go anywhere. I've been pretty well satisfied. The lady that comes is very professional and does a great job.

August 11, 2021

By Anonymous_5143

I am a past client of this provider

They were caring and they did a good job. I really like that they were prompt and kind.

July 09, 2021

By Anonymous_5033

I am a current client of this provider

I need someone to be with me most of the time. Dana is the caregiver, and I like her a lot. She listens to what I say, and how I want certain things.

July 09, 2021

By Samuel W_2

I am a current client of this provider

It has been ok. We had expected more of a positive impact, but we are working on that with them. They need to be more on top of their staff.

June 07, 2021

By William M_28

I am a current client of this provider

They help me out with everyday things I have to do, since I don't have much energy anymore to accomplish things. They have been pleasant, cooperative, and nice. They do a good job and I have no complaints.

March 25, 2021

By Henry F_1

I am a current client of this provider

The management is getting better. It really helps me a lot. It's nice that they walk and talk with him. I do recommend them. I like that they are very good at being available on the phone.

February 10, 2021

By Patricia H_14

I am a current client of this provider

All I have to do is ask them for something and then it's done. I would tell a friend that everyone is friendly and they know what they're doing.

February 04, 2021

By Anonymous_4498

I am a current client of this provider

There have been hiccups with scheduling and I didn't know if anyone was coming They can improve training of the staff.

January 07, 2021

By Denise M_7

I am a past client of this provider

They really helped with transporting my parents around. That was helpful. They were very helpful in supporting us when we got set up.

December 17, 2020

By Cindy R_10

I am a past client of this provider

I really liked the level of professionalism of the whole company. It took so much stress away from us. They were professional, helpful and responsive.

November 21, 2020

By DAVID C

I am a current client of this provider

I am much healthier now. I don't have any problems with anything.

November 21, 2020

By James _9

I am a current client of this provider

He's immobile. It makes it easier for me so I don't have to be with him all day. They do everything we ask them to do.

October 16, 2020

By Jerry I

I am a current client of this provider

They help the most with changing her dressings. I like that they have an easy referral process.

September 24, 2020

By Anonymous_3089

I am a current client of this provider

They already do well at making my life easier. They help most by being on time. They show up on time.

September 10, 2020

By HOWARD O

I am a current client of this provider

They come to my house every 6 weeks so I don't have to go to Baltimore. The nurse I have is very caring and very good.

August 14, 2020

By RYAN C

I am a current client of this provider

She is flexible with me and helps. I like the personal care that I have received. I have had one nurse the whole time.

August 10, 2020

By LAURIE D

I am a current client of this provider

The nurse is on time, punctual, organized, and schedules my visits. I've liked the nurse.

July 13, 2020

By SAM O

I am a current client of this provider

I love my nurse, because she comes every summer. It's a really good company. They have really good nurses, and it's easy to get nurses to your home.

July 13, 2020

By Mike R_12

I am a current client of this provider

They have been there for his needs, and they are able to take care of him efficiently. They have caregivers that care about the patients.

June 12, 2020

By Danielle H_1

I am a past client of this provider

They were helpful to my family because he lived alone and it is nice to have consistent care available. It is a little pricey but I know everyone was.

April 14, 2020

By Pamela P_1

I am a current client of this provider

They could communicate. It sucks. We haven't had any for a while. The aide is wonderful and communicates well but the office doesn't do that. The office could communicate better.

March 13, 2020

By Catherine R_3

I am a current client of this provider

They take care and do my laundry, dust and vacuum. They are very patient and do wonderful work.

February 19, 2020

By Anonymous_3344

I am a current client of this provider

They make it very convenient. I get infusions every eight weeks. I've worked with them in the past and they've been very helpful.

February 11, 2020

By Anonymous_3371

I am a current client of this provider

BrightStar Care has made it positive because I like having the same caregiver that already knows me and knows what to do, instead of a new person. I have met such nice caregivers through them.

January 15, 2020

By Susan C_32

I am a current client of this provider

They have been wonderful for my dad, and that works for me. I would like more frequent contact with the family. I would like them to check with me more often, like once month.

January 15, 2020

By PAMELA D

I am a current client of this provider

They make things easier for me. I wouldn't be able to do it without them here. They are quick and fast and put out quality people.

December 12, 2019

By ROSE O

I am a past client of this provider

They helped the most by educating me on what I needed to do and being here doing it. I like the promptness of the nurse.

December 10, 2019

By Dava G

I am a current client of this provider

The caregiver will really do anything I need without me even asking. I really love the caregiver because they are very dedicated and competent.

November 18, 2019

By DEBRA I

I am a current client of this provider

If I have a question about my medicine, my nurse can help me. They have been consistent with coming to visit me, and they have helped me with any questions I have had.

November 14, 2019

By Charles D_7

I am a past client of this provider

They were professional when they showed up. One of the things that I was disappointed with was they could not administer her food or put the food in her feeding tube. I had to be here all the time while they were here. They told me that I needed a nurse to do that, and I could not afford that.

November 13, 2019

By Colleen K_1

I am a current client of this provider

We can still keep up, so it hasn't changed much. I like our caregiver and that they have a live person available on the phone 24/7.

October 08, 2019

By PAUL B_1

I am a current client of this provider

They helped me the most by being very flexible in the time that we need them. I like that they are quick to get back to me and respond to my needs.

September 10, 2019

By John K_25

I am a past client of this provider

There were several caregivers, and there were some that were not as experienced as others. They could improve upon their staffing.

September 09, 2019

By Linda W_10

I am a current client of this provider

She looks forward to the aide coming. They work to match my mother with someone that she really feels comfortable with.

August 19, 2019

By Chris S_8

I am a past client of this provider

They have a nurse named Judy. She is very kind. She called me about concerns about my dad. Caroline was really good too. I could email her on a Sunday, and she would have someone on Monday for me. She is no longer there, though. I had a kind of meal schedule, and they were good about finding people to meet that schedule. Some of the caregivers weren't as good as the others. We had numerous caregivers, so it was hard for them to provide someone consistent.

August 19, 2019

By MARY J

I am a past client of this provider

I liked their physical therapy because it helped me feel a lot better. They're a good agency because they did their job, and they showed up on time.

August 19, 2019

By Richard S_12

I am a current client of this provider

They could do their daily jobs, like cleaning, cooking, and running errands. They could have better communication.

July 24, 2019

By Joaine D

I am a past client of this provider

They provided daily care and fed her. They have good organization and are efficient. If there was a problem, they handled it in a timely manner and professionally.

July 12, 2019

By Lawrence M_3

I am a current client of this provider

Sometimes I might need to get out and run errands. The aide is here to sit with him and talk with him. They can help me bathe him. They take the burden off of me. They're very efficient, polite, and caring.

June 19, 2019

By Gary M_1

I am a current client of this provider

I couldn't do without them. I appreciate being able to call day or night, and they will answer. That is critical. We need a 24/7 number in case we're sick. We've been pleased for the most part. I like the fact that they're one of the few that my insurance will cover. They're nation wide and that makes it really nice for any potential changes that might occur, and I think that's great. They follow up on strict guidelines to make sure that everyone is safe at all ends.

June 19, 2019

By JAMES O_1

I am a past client of this provider

They came into the house, and if I wasn't feeling right, they were right there to check it out. All of the nurses were good. Karen was great and very helpful.

May 20, 2019

By Joan _1

I am a current client of this provider

I wouldn't have much of a daily life without them. They take me shopping and to anywhere that I need to go. They could lower prices. I have had to use two different caregivers, and they found two wonderful caregivers that I get along with.

May 20, 2019

By VERNA D

I am a current client of this provider

Them coming to the house makes life easier, and the calls I get are always very pleasant. I enjoy that the care is done at home. It is more relaxing than needing to go out.

April 11, 2019

By SHERRY J

I am a current client of this provider

The services help the most by improving the clients quality of life. She wasn't able to walk before but now she is up and walking again. I like the agency because they seem to really care for their clients.

April 11, 2019

By RICHARD S

I am a current client of this provider

They made it so they have some one here. Right now, they got different girls in my house. I would like it to be consistence and know who is coming.

March 22, 2019

By ANGEL J

I am a past client of this provider

If I had a question or concern, she answered it, and she kept the area clean. She was gentle about it and not rough or anything. My nurse was very friendly, knowledgeable, and here when they said they were going to be.

March 22, 2019

By CHARLES J_1

I am a current client of this provider

We have a nurse coming once a week now. Maybe they could come later because they come pretty early. They just come and do what they have to do.

March 19, 2019

By Bettsy W

I am a past client of this provider

They helped her with her bathroom use and her meals everyday. The reason I went with them initially was because they were the only local agency that could staff my loved one's needs immediately.

February 25, 2019

By Lisa M_10

I am a current client of this provider

It has taken a load off of my mom. It helps her with everything she has going on. It has made it so the burden isn't so much that I have to go up there and get him up and bathe him. I like that everyone is very nice. They take care of dad very well.

January 16, 2019

By Brandi B_1

I am a current client of this provider

They have made my life easier by being able to get my infusion done. I like that they actually tell us what is going on.

January 16, 2019

By Cliff J_1

I am a current client of this provider

They help me a lot. They clean the house for me. They just do what they have to do for us.

December 15, 2018

By KEITH J_2

I am a current client of this provider

It's great, they've helped by calling me and giving me information and talking to me. They have a great service and they are patient people.

November 08, 2018

By Dan R_2

I am a current client of this provider

They work with him as he requests or needs something in the home. They do what they are asked to do. They are very professional, and the caregivers know their business and are very engaging. They helped my dad.

November 08, 2018

By KATHLEEN J_1

I am a current client of this provider

My aide is the best that I have ever had. My aide cooks, cleans, and does laundry for me. She helps me get dressed and helps me bathe. Everything has been a positive experience. I love my aide.

October 23, 2018

By Susan G_2

I am a current client of this provider

If they show up when they are supposed to, that is a help. We have had several times that they didn't have the caregiver we needed, and most of them get there and eat for an hour when they work for three.

September 27, 2018

By Anonymous_893

I am a current client of this provider

It has been a great help in our lives. They have done a great job. When I first got the service, I didn't need 2 hours. I only needed about an hour or less. They wouldn't accommodate.

September 18, 2018

By Elizabeth R_7

I am a current client of this provider

It has definitely improved my parents' well-being, and since I am an only child, I can't afford to put my dad in a nursing home. The person that I had originally met with was good.

August 28, 2018

By Elizabeth W_1

I am a past client of this provider

I knew they were there and the facility wanted them there, but they didn't do the job. There were people who did not want to do the job. They wanted to sit and watch television. At the price that I was paying, it was very poorly spent money.

August 28, 2018

By Patricia O_2

I am a past client of this provider

They did the nursing, and they would provide aid and the physical therapy. The staff was excellent.

August 14, 2018

By David S_19

I am a past client of this provider

I really liked the quality of care that they provided.

July 25, 2018

By Anonymous_913

I am a past client of this provider

The provider was excellent because they worked around my schedule. They were on time, professional, and the nurse was great.

May 25, 2018

By ROSE O_1

I am a current client of this provider

They've saved me a trip to getting my blood drawn. The visitation at home has made it easier. They need to be consistent. When they say that they're going to be there at a certain time or day, they need to be there instead of calling to say that they're stuck in traffic or that they can't make it that day.

May 15, 2018

By Lorna W

I am a current client of this provider

They have made life easier by bathing my mother-in-law. It is convenient having them come in. I like that they are always on time.We have been satisfied with everyone that is sent.

April 13, 2018

By Bernice S

I am a current client of this provider

I like that the company has reliable people. They help me with my mother.
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