BrightStar Care Salisbury

It would have been awful if my mother-in-law couldn't go to the function before she passed. They helped to change out her catheter morning and night and helped with medications. BrightStar Care was willing to work with us even though it was last minute to help my mother-in-law take this last trip before she passed away.

When they show up it is great, but when they don't show up they don't cover shifts. It is not the management's fault, it is what happens. My wife has ALS and there are people that do not want to deal with people with ALS. I have recommended them with a couple of people already.

They have saved me from having to travel a far distance to care for Evette. They are very informative and keep me up to dat eon the care schedule.

They watch my father. I like the caregiver, they say she's excellent.

On the days my BrightStar aide comes, I can keep appointments for myself. I like that a nurse is available to him, I have a relief aide from BrightStar.

They come right to my house so I don't have to go anywhere. I've been pretty well satisfied. The lady that comes is very professional and does a great job.

They were caring and they did a good job. I really like that they were prompt and kind.

I need someone to be with me most of the time. Dana is the caregiver, and I like her a lot. She listens to what I say, and how I want certain things.

It has been ok. We had expected more of a positive impact, but we are working on that with them. They need to be more on top of their staff.

They help me out with everyday things I have to do, since I don't have much energy anymore to accomplish things. They have been pleasant, cooperative, and nice. They do a good job and I have no complaints.

The management is getting better. It really helps me a lot. It's nice that they walk and talk with him. I do recommend them. I like that they are very good at being available on the phone.

All I have to do is ask them for something and then it's done. I would tell a friend that everyone is friendly and they know what they're doing.

There have been hiccups with scheduling and I didn't know if anyone was coming They can improve training of the staff.

They really helped with transporting my parents around. That was helpful. They were very helpful in supporting us when we got set up.

I really liked the level of professionalism of the whole company. It took so much stress away from us. They were professional, helpful and responsive.

I am much healthier now. I don't have any problems with anything.

He's immobile. It makes it easier for me so I don't have to be with him all day. They do everything we ask them to do.

They help the most with changing her dressings. I like that they have an easy referral process.

They already do well at making my life easier. They help most by being on time. They show up on time.

They come to my house every 6 weeks so I don't have to go to Baltimore. The nurse I have is very caring and very good.

She is flexible with me and helps. I like the personal care that I have received. I have had one nurse the whole time.

The nurse is on time, punctual, organized, and schedules my visits. I've liked the nurse.

I love my nurse, because she comes every summer. It's a really good company. They have really good nurses, and it's easy to get nurses to your home.

They have been there for his needs, and they are able to take care of him efficiently. They have caregivers that care about the patients.

They were helpful to my family because he lived alone and it is nice to have consistent care available. It is a little pricey but I know everyone was.

They could communicate. It sucks. We haven't had any for a while. The aide is wonderful and communicates well but the office doesn't do that. The office could communicate better.

They take care and do my laundry, dust and vacuum. They are very patient and do wonderful work.

They make it very convenient. I get infusions every eight weeks. I've worked with them in the past and they've been very helpful.

BrightStar Care has made it positive because I like having the same caregiver that already knows me and knows what to do, instead of a new person. I have met such nice caregivers through them.

They have been wonderful for my dad, and that works for me. I would like more frequent contact with the family. I would like them to check with me more often, like once month.

They make things easier for me. I wouldn't be able to do it without them here. They are quick and fast and put out quality people.

They helped the most by educating me on what I needed to do and being here doing it. I like the promptness of the nurse.

The caregiver will really do anything I need without me even asking. I really love the caregiver because they are very dedicated and competent.

If I have a question about my medicine, my nurse can help me. They have been consistent with coming to visit me, and they have helped me with any questions I have had.

They were professional when they showed up. One of the things that I was disappointed with was they could not administer her food or put the food in her feeding tube. I had to be here all the time while they were here. They told me that I needed a nurse to do that, and I could not afford that.

We can still keep up, so it hasn't changed much. I like our caregiver and that they have a live person available on the phone 24/7.

They helped me the most by being very flexible in the time that we need them. I like that they are quick to get back to me and respond to my needs.

There were several caregivers, and there were some that were not as experienced as others. They could improve upon their staffing.

She looks forward to the aide coming. They work to match my mother with someone that she really feels comfortable with.

They have a nurse named Judy. She is very kind. She called me about concerns about my dad. Caroline was really good too. I could email her on a Sunday, and she would have someone on Monday for me. She is no longer there, though. I had a kind of meal schedule, and they were good about finding people to meet that schedule. Some of the caregivers weren't as good as the others. We had numerous caregivers, so it was hard for them to provide someone consistent.

I liked their physical therapy because it helped me feel a lot better. They're a good agency because they did their job, and they showed up on time.

They could do their daily jobs, like cleaning, cooking, and running errands. They could have better communication.

They provided daily care and fed her. They have good organization and are efficient. If there was a problem, they handled it in a timely manner and professionally.

Sometimes I might need to get out and run errands. The aide is here to sit with him and talk with him. They can help me bathe him. They take the burden off of me. They're very efficient, polite, and caring.

I couldn't do without them. I appreciate being able to call day or night, and they will answer. That is critical. We need a 24/7 number in case we're sick. We've been pleased for the most part. I like the fact that they're one of the few that my insurance will cover. They're nation wide and that makes it really nice for any potential changes that might occur, and I think that's great. They follow up on strict guidelines to make sure that everyone is safe at all ends.

They came into the house, and if I wasn't feeling right, they were right there to check it out. All of the nurses were good. Karen was great and very helpful.

I wouldn't have much of a daily life without them. They take me shopping and to anywhere that I need to go. They could lower prices. I have had to use two different caregivers, and they found two wonderful caregivers that I get along with.

Them coming to the house makes life easier, and the calls I get are always very pleasant. I enjoy that the care is done at home. It is more relaxing than needing to go out.

The services help the most by improving the clients quality of life. She wasn't able to walk before but now she is up and walking again. I like the agency because they seem to really care for their clients.

They made it so they have some one here. Right now, they got different girls in my house. I would like it to be consistence and know who is coming.

If I had a question or concern, she answered it, and she kept the area clean. She was gentle about it and not rough or anything. My nurse was very friendly, knowledgeable, and here when they said they were going to be.

We have a nurse coming once a week now. Maybe they could come later because they come pretty early. They just come and do what they have to do.

They helped her with her bathroom use and her meals everyday. The reason I went with them initially was because they were the only local agency that could staff my loved one's needs immediately.

It has taken a load off of my mom. It helps her with everything she has going on. It has made it so the burden isn't so much that I have to go up there and get him up and bathe him. I like that everyone is very nice. They take care of dad very well.

They have made my life easier by being able to get my infusion done. I like that they actually tell us what is going on.

They help me a lot. They clean the house for me. They just do what they have to do for us.

It's great, they've helped by calling me and giving me information and talking to me. They have a great service and they are patient people.

They work with him as he requests or needs something in the home. They do what they are asked to do. They are very professional, and the caregivers know their business and are very engaging. They helped my dad.

My aide is the best that I have ever had. My aide cooks, cleans, and does laundry for me. She helps me get dressed and helps me bathe. Everything has been a positive experience. I love my aide.

If they show up when they are supposed to, that is a help. We have had several times that they didn't have the caregiver we needed, and most of them get there and eat for an hour when they work for three.

It has been a great help in our lives. They have done a great job. When I first got the service, I didn't need 2 hours. I only needed about an hour or less. They wouldn't accommodate.

It has definitely improved my parents' well-being, and since I am an only child, I can't afford to put my dad in a nursing home. The person that I had originally met with was good.

I knew they were there and the facility wanted them there, but they didn't do the job. There were people who did not want to do the job. They wanted to sit and watch television. At the price that I was paying, it was very poorly spent money.

They did the nursing, and they would provide aid and the physical therapy. The staff was excellent.

I really liked the quality of care that they provided.

The provider was excellent because they worked around my schedule. They were on time, professional, and the nurse was great.

They've saved me a trip to getting my blood drawn. The visitation at home has made it easier. They need to be consistent. When they say that they're going to be there at a certain time or day, they need to be there instead of calling to say that they're stuck in traffic or that they can't make it that day.

They have made life easier by bathing my mother-in-law. It is convenient having them come in. I like that they are always on time.We have been satisfied with everyone that is sent.

I like that the company has reliable people. They help me with my mother.