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Home Care Assistance

3706 Ingersoll Ave, West Des Moines, IA 50312

(800) 558-0653

Verified Partner

4.66

(36 reviews)

Offers Home Care
Top rated on Caring.com

2021, 2024

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Reviews of Home Care Assistance in West Des Moines, Iowa

4.66

(36 reviews)

    Top rated on Caring.com

    2021, 2024

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Chris L

    5

    May 23, 2024

    I am a past client of this provider

    I cannot say enough about how pleased we were with the care and communication from Home Care Assistance Des Moines. They made an overwhelming situation much easier by being so wonderful to work with at every step. I give them my highest recommendation for in-home care. If you need assistance, they have an exceptional team you can trust. The lines of communication were always open between the office staff and our family. The responsiveness and attention to detail from the office staff gave us tremendous peace of mind during a stressful time.

    Kevin S_9

    5

    May 14, 2024

    I am a current client of this provider

    The caregivers help me with showers and medications. The agency is prompt.

    Anonymous_1715691900

    4

    May 14, 2024

    I am a current client of this provider

    It takes some of the responsibility off of me. I like their availability.

    John "Dwayne" M

    5

    April 25, 2024

    I am a current client of this provider

    He can't live alone, so without them, he would have to be in a care facility. I like that they are very caring and they keep excellent records.

    Christal F_1

    5

    April 10, 2024

    I am a current client of this provider

    My husband is older than me and he has no knee in his right leg, so having someone come over to bathe him is just so great. They're very punctual and polite. They're very considerate as well.

    Ralph J_1

    5

    March 28, 2024

    I am a current client of this provider

    The caregivers help with the adjustable beds. I think all the helpers are caring.

    Eugene A_4

    5

    March 28, 2024

    I am a current client of this provider

    All they do is come in and do housekeeping twice a week. He is 105 and doesn't move around much. I like that they are personable.

    Carl E_6

    5

    March 13, 2024

    I am a current client of this provider

    She showed up on time and she stayed the full time. We've only used them once so far. It's all new to us.

    Darrell S_6

    5

    February 20, 2024

    I am a current client of this provider

    The agency has sent me the right person to make my experience positive. I like my provider.

    Vernon S_4

    5

    February 9, 2024

    I am a current client of this provider

    They are very caring and the guy who comes to do baths is great. I like that they are very personal.

    Donald N_5

    5

    January 29, 2024

    I am a current client of this provider

    There are a lot of things my husband can't do. The caregiver is flexible and easy to work with. They have been easy to work with and we appreciate the caregivers.

    Robert B_90

    5

    January 12, 2024

    I am a current client of this provider

    I like that they have been very helpful, and they have come in and made things warm and comfortable and make things at ease. I like that they have been very thorough and lined up assistance.

    Louis E_1

    5

    December 12, 2023

    I am a current client of this provider

    They have helped the most with them cleaning my room. I like the girl that does the work, she does a good job.

    Nicole Marie B

    4

    December 12, 2023

    I am a current client of this provider

    The caregivers are very eager to help me. They should be able to keep their caregivers/CNA's for the clients.

    Gary K_10

    5

    November 28, 2023

    I am a current client of this provider

    The services have had a great impact on my life. I have been very happy with the services and the caregiver is wonderful.

    James "Dan" C

    4

    November 21, 2023

    I am a current client of this provider

    They are very helpful. They are nice people.

    Jerry K_12

    3

    October 26, 2023

    I am a current client of this provider

    They could make my life easier by having more knowledge on cleaning. They need to improve on the homemaker's knowledge of cleaning.

    Charles H_33

    4

    October 26, 2023

    I am a past client of this provider

    They needed more caregivers. I would recommend them. We needed home care.

    Thomas R_16

    5

    October 26, 2023

    I am a current client of this provider

    It allows me a sense of safety since I have fallen twice in the shower in the last month. It gives me stability in my daily life. I would recommend them because the lady I have assisting me is thorough and knowledgeable.

    Brooke F

    5

    October 12, 2023

    I am a current client of this provider

    They help me with my father, so I don't have to do it all. They are reliable and flexible.

    Cletus H

    5

    September 1, 2023

    I am a current client of this provider

    I can't get things done myself so they do it for me. They are good to me.

    Donald H_17

    4

    August 29, 2023

    I am a current client of this provider

    Having the service has been an improvement. They have been consistent in coming when they are supposed to and doing what needs to be done.

    Ronald D_10

    5

    August 29, 2023

    I am a current client of this provider

    They help with laundry and grooming. They are personable and reliable.

    Jim R_18

    5

    August 14, 2023

    I am a current client of this provider

    They provide 24/7 care, and they cook and clean for him. I like that they are consistent, friendly and professional.

    Kathy B_42

    5

    July 28, 2023

    I am a current client of this provider

    They have helped him; they keep an eye on him and assist him if he needs something. They are friendly, kind, caring, and they have all kinds of knowledge.

    Missy O

    5

    July 17, 2023

    I am a current client of this provider

    I think it is super important. They have helped the most with bathing. I like the communication and reliability.

    Steve B_14

    5

    March 11, 2020

    I am a current client of this provider

    They give me time. I have nothing to dislike about them, so I guess I like everything that they are doing.

    Linda M_21

    5

    March 11, 2020

    I am a past client of this provider

    It was enjoyable and helpful to have someone come in. I really didn't need that much assistance. She was bright, perceptive, picked up on little details and she followed through on things.

    Jerry C_10

    4

    February 20, 2020

    I am a current client of this provider

    It has been quite helpful. The caregiver does extra things like getting my wife to do proactive activities. They can provide more training for their caregivers. Sometimes it is little things, like when they use our stuff such as the vacuum and not checking to see if it needs emptying. They can also do better at providing someone for dementia patients. They can do better to talk to the homeowner on small details.

    Mary C_49

    5

    February 6, 2020

    I am a current client of this provider

    They help with some personal needs, help us with our lunches, laundry, housekeeping, errands and just a variety of things I would normally just do myself. They have been very helpful. Everything we asked them to do has been done. We are very pleased.

    Titus B

    5

    January 23, 2020

    I am a current client of this provider

    My wife cannot function 24 hours a day without them, the care over night is allowing my wife to get rest. They are cheaper and help us to have rest at night.

    Linda L_15

    5

    January 9, 2020

    I am a current client of this provider

    When they started coming in, I was doing all the dinners. They fix her breakfast and meals, and they sit with her and help her eat. I work full time, so I couldn't sit with her to eat her meals. If someone doesn't sit with her and encourage her to eat, she won't eat. I like the women they have working with my mom. She is stellar and works with her therapy and her cognitive exercises. They are flexible with the schedule if there are changes.

    Kelli H

    4

    December 5, 2019

    I am a current client of this provider

    They are a good companion for her. At first, there was a bit of turnover, but I don't think they are having that problem now.

    James D_28

    4

    December 5, 2019

    I am a current client of this provider

    We could work together to find activities that they can do with Betty. I wasn't informed that I was going to have a different individual in today.

    Vera &

    4

    November 20, 2019

    I am a current client of this provider

    She does the laundry for me. I think our caregiver gets a little bit careless sometimes, but we really like her and we get along very well.

    Kathleen D_1

    4

    November 14, 2019

    I am a current client of this provider

    They could make it easier by not changing the caregivers so much. I like that they are flexible, and they want to know what our needs are.

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    Services and Amenities of Home Care Assistance in West Des Moines, Iowa

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Care Assistance in West Des Moines, Iowa

    At Home Care Assistance, we go the extra mile to ensure aging adults are able to enjoy living in the comfort of their own homes. We truly believe seniors deserve to lead happy and healthy lives despite the mental, physical, and/or emotional challenges they may be living with. Seniors have a great deal to offer, and they should be able to enjoy life while navigating the various challenges of aging. The unique perspectives and wisdom older adults share with the rest of the world should be the focus rather than the difficulties they face when managing everyday activities.

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

    The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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