Home Care Assistance

Harvey VA B

The caregivers do a lot for my dad. They bathe him, his skin care on his feet. They help clean his bathroom and kitchen. They help keep his home clean and organized. The staffing is bad. They have a hard time maintaining their staff. My dad has had a lot of caregivers.

Gary VA O

Our caregiver does a wonderful job and makes it a whole lot better for us. So far I have been pleased with it.

Michael VA F

The care makes a big difference to me, I'm in a wheelchair and I spend a lot of time in the bed, so to have someone here looking out is great. The caregivers are prompt, courteous, and have good staff.

Duane VA F

It gives me a much-needed break. They are conscientious. If your particular caregiver can't come, they make sure someone else can fill in.

Robert VA G

My apartment stays clean. I like the worker the agency has sent. She is doing a fine job.

Linda L_15

They make sure she eats her breakfast. I like their staff, their people are nice.

Barry VA C

The caregivers clean the home and anything else I need. They are doing a good job.

Charles VA C

They keep me going, I wouldn't get by if I didn't have their help. They help in all kinds of ways, I find it difficult to move around. They make it possible for me to remain home as opposed to going into a facility. The people seem to be very helpful, they go out of their way.

Pinkney VA S

They take some of the work load off of my wife. The people working with them are well qualified.

Gary VA S

They are really good at the things they do. They come in and do what I ask and don't give me any problems.

Sheila F_4

I think they are very helpful. I don't think the facility would allow him to live there without their help. They are engaging with him. I like that they are dependable. They keep mark entertained and calm as much as possible.

Provider Response

Homer F

They give him his daily ADLs. They provide him with social interaction. Improve following through and communication.

Richard R_28

The agency put effort into explaining and tender, loving care for the client. The agency is supportive, compassionate, and I liked the way they handled my father.

Sherry S_13

They helped with cleaning. They did what I needed them to do, they're friendly and kind and caring and punctual.

Chris L

I cannot say enough about how pleased we were with the care and communication from Home Care Assistance Des Moines. They made an overwhelming situation much easier by being so wonderful to work with at every step. I give them my highest recommendation for in-home care. If you need assistance, they have an exceptional team you can trust. The lines of communication were always open between the office staff and our family. The responsiveness and attention to detail from the office staff gave us tremendous peace of mind during a stressful time.

Kevin S_9

The caregivers help me with showers and medications. The agency is prompt.

Anonymous_1715691900

It takes some of the responsibility off of me. I like their availability.

John "Dwayne" M

He can't live alone, so without them, he would have to be in a care facility. I like that they are very caring and they keep excellent records.

Christal F_1

My husband is older than me and he has no knee in his right leg, so having someone come over to bathe him is just so great. They're very punctual and polite. They're very considerate as well.

Ralph J_1

The caregivers help with the adjustable beds. I think all the helpers are caring.

Eugene A_4

All they do is come in and do housekeeping twice a week. He is 105 and doesn't move around much. I like that they are personable.

Carl E_6

She showed up on time and she stayed the full time. We've only used them once so far. It's all new to us.

Darrell S_6

The agency has sent me the right person to make my experience positive. I like my provider.

Vernon S_4

They are very caring and the guy who comes to do baths is great. I like that they are very personal.

Donald N_5

There are a lot of things my husband can't do. The caregiver is flexible and easy to work with. They have been easy to work with and we appreciate the caregivers.

Robert B_90

I like that they have been very helpful, and they have come in and made things warm and comfortable and make things at ease. I like that they have been very thorough and lined up assistance.

Louis E_1

They have helped the most with them cleaning my room. I like the girl that does the work, she does a good job.

Nicole Marie B

The caregivers are very eager to help me. They should be able to keep their caregivers/CNA's for the clients.

Gary K_10

The services have had a great impact on my life. I have been very happy with the services and the caregiver is wonderful.

James "Dan" C

They are very helpful. They are nice people.

Jerry K_12

They could make my life easier by having more knowledge on cleaning. They need to improve on the homemaker's knowledge of cleaning.

Charles H_33

They needed more caregivers. I would recommend them. We needed home care.

Thomas R_16

It allows me a sense of safety since I have fallen twice in the shower in the last month. It gives me stability in my daily life. I would recommend them because the lady I have assisting me is thorough and knowledgeable.

Cletus H

I can't get things done myself so they do it for me. They are good to me.

Donald H_17

Having the service has been an improvement. They have been consistent in coming when they are supposed to and doing what needs to be done.

Ronald D_10

They help with laundry and grooming. They are personable and reliable.

Jim R_18

They provide 24/7 care, and they cook and clean for him. I like that they are consistent, friendly and professional.

Kathy B_42

They have helped him; they keep an eye on him and assist him if he needs something. They are friendly, kind, caring, and they have all kinds of knowledge.

Missy O

I think it is super important. They have helped the most with bathing. I like the communication and reliability.

Steve B_14

They give me time. I have nothing to dislike about them, so I guess I like everything that they are doing.

Linda M_21

It was enjoyable and helpful to have someone come in. I really didn't need that much assistance. She was bright, perceptive, picked up on little details and she followed through on things.

Jerry C_10

It has been quite helpful. The caregiver does extra things like getting my wife to do proactive activities. They can provide more training for their caregivers. Sometimes it is little things, like when they use our stuff such as the vacuum and not checking to see if it needs emptying. They can also do better at providing someone for dementia patients. They can do better to talk to the homeowner on small details.

Mary C_49

They help with some personal needs, help us with our lunches, laundry, housekeeping, errands and just a variety of things I would normally just do myself. They have been very helpful. Everything we asked them to do has been done. We are very pleased.

Titus B

My wife cannot function 24 hours a day without them, the care over night is allowing my wife to get rest. They are cheaper and help us to have rest at night.

Kelli H

They are a good companion for her. At first, there was a bit of turnover, but I don't think they are having that problem now.

James D_28

We could work together to find activities that they can do with Betty. I wasn't informed that I was going to have a different individual in today.

Vera &

She does the laundry for me. I think our caregiver gets a little bit careless sometimes, but we really like her and we get along very well.

Kathleen D_1

They could make it easier by not changing the caregivers so much. I like that they are flexible, and they want to know what our needs are.