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Home Instead - New Albany, IN

1401 State St, New Albany, IN 47150

(800) 558-0653

Verified Partner

4.77

(9 reviews)

Offers Home Care

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Reviews of Home Instead - New Albany, IN in New Albany, Indiana

4.77

(9 reviews)

    tlynndoyle

    5

    October 21, 2020

    I am a current client of this provider

    I have worked with a couple agencies since my mother's stroke and Home Instead Senior Care is by far the best!

    Thouhtfulness

    5

    March 2, 2020

    I am a current client of this provider

    Highly recommend this company. Took the time necessary to make sure that there was a good understanding of the needed care and understanding the loved ones communications.

    Kevan S

    5

    February 16, 2020

    I am a current client of this provider

    Three weeks ago, my fathers heart rate began dropping and he was falling. I needed to quickly find 24/7 care for him while they did a cardiac evaluation. Within 24 hours they scheduled staffing around the clock with the most caring people I have ever worked with. My dad felt pampered and enjoyed having people there to talk to and to make sure he had his meals and personal needs taken care of. If I ever had any concern about the care, I contacted the agency and things were addressed rapidly and professionally. Each person was there to give a brief overview of my dads care for the next shift. Last week my father received a pacemaker and has completely turned the corner, telling me that it was time for him to have his house back! My dad did not fall once while the home instead staff was there. When they were finished, they left my dad lovely notes about how much they enjoyed providing his care. My whole family is more than impressed with this fine group of professionals. I would recommend them to anyone looking for this type of service.

    Raymond

    4

    February 7, 2020

    I am a current client of this provider

    They get me to all of my doctor appointments. And anything else I want to do.

    Stephanie

    5

    October 14, 2019

    I am a past client of this provider

    Management very involved personally, which made my mom feel happy and taken care of. Staff was courteous and took good care of her. Management went above and beyond to make sure we had coverage and even maintained the relationship while in hospice.

    Kenneth Mc

    5

    October 10, 2019

    I am a current client of this provider

    They help in ways I didn't think of. It's a relief being able to take care of my mom knowing they are always ready to help. They often take her to appointments and do housework. They point out ways to make things better for her too. I wish I could do more myself. I'm glad they are so affordable and caring. I am glad I can email them when I'm working over night and they respond early in the morning. Even last minute, they have never let us down.

    Ann

    5

    October 10, 2019

    I am a past client of this provider

    All the caregivers took excellent care of my brother. Knowing they were there removed a lot of stress from me. The care manager was very helpful in getting me the hours I needed on short notice. From the beginning to the end, I felt not only my brothers need but also mine were important.

    Robert040150

    4

    November 1, 2016

    I am a current client of this provider

    Home Instead Senior Care-New Albany seems to be doing good. They help my wife with bathing, getting dressed, and cooking supper. They clean the home and make the bed when they need to. They had some mix up with the scheduling one time, but other than that, there was no problem.

    Txkimh

    5

    June 30, 2015

    I visited this facility

    This agency was very helpful on the phone and in person. I found them to be very kind, compassionate and really interested in helping to take care of my mother's needs. They really listened to both my mother and I to make sure they could provide the best service. I'isha was very professional on her home visit, and I loved the way she handled my mom who was very nervous about the whole process. Ultimately, we did not go with them because we decided that assisted living was the best choice for my mom, but I appreciate them and would not hesitate to employ them had the situation been otherwise.

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    Services and Amenities of Home Instead - New Albany, IN in New Albany, Indiana

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - New Albany, IN in New Albany, Indiana

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - New Albany, IN

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