CARING STARS WINNER
395 Taylor Blvd #100, Pleasant Hill, CA 94523
4.8
(50 reviews)
"I have Gentiva Personal Care for my mom. We started in 2022. I really like the personnel. I have good experience with the administrators, and our current caretaker is great. She is very helpful and proactive, and she communicates well. The services they help my mom with are personal care, dressing, bathing, preparing food, and small cleanup. She also cooks for my mom. She's always on time. If there's any chance that she might even be 10 minutes late, she calls ahead of time and lets me know. She rarely misses any days. She works five days a week, and she is on call a lot for us. She's very, very reliable. I used to have some issues with their billing department, but I think that's straightened out now. We had used a couple of caregivers with them, and one of them was not reliable, but they replaced her immediately, so that was good. If necessary, they have alternative caregivers that are really good as well, so we've been very pleased."
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