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ComForCare Home Care - Central & West Contra Costa
301 Village Square, Orinda, CA 94563
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Reviews of ComForCare Home Care - Central & West Contra Costa in Orinda, California
2.0
(1 review)
Robin
2
|
November 19, 2019
I hired Comforcare Senior Services. They had a very harsh management team and they had problems staffing occasionally. I had care for my father eight to ten hours a day and Mom was at home on hospice. My brother who was helping them left to go to the store, and my mom called me and said the caregiver wouldn't give her a glass of water because the caregiver doesn't work for her. I called the agency and talked to the manager and they said they can't do that because they had to do an assessment on Mom and get the paperwork in place first. I had to fire them because of the way they handled it. We had a wonderful caregiver, and it was very sad to lose her. She's a CNA. The billing and the paperwork were good. They helped with all the ADLs, transferring, helping with the bathroom, eating, dressing, and bathing, and we had a PT working with the caregivers.
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About ComForCare Home Care - Central & West Contra Costa in Orinda, California
ComForCare Home Care is a licensed non-medical home care organization serving Contra Costa County and parts of Berkeley Hills & Albany in Alameda County since 2008. Our team provides compassionate services to help older adults live independently in the comfort of their own homes. Caregivers are carefully matched to each client based on their needs, interests, and personalities. ComForCare offers 24/7 client-centered care with services tailored to meet the unique needs of each client. Flexible care plans are developed to preserve dignity and enhance quality of life. With numerous awards and a commitment to exceptional service, ComForCare ensures the highest level of support, helping loved ones age in place with comfort and dignity.
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