(800) 558-0653

Home Instead - Oakland, CA

505 14th St, Oakland, CA 94612

(800) 558-0653

Verified Partner


(13 reviews)

Offers Home Care
Top rated on


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Reviews of Home Instead - Oakland, CA in Oakland, California


(13 reviews)

    Top rated on


    cat lover


    March 27, 2024

    I am a current client of this provider

    the agency made a $2 an hour mistake on the service contract and won't respond to my requests for a refund of the erroneous charges. i've been with home inswtead since feb 3, 224. yje associates p[roviding me with assisatance are great. it's the financial side i'm writing about. i have four hour shifts, seven days a week. the attendants coo my breakfast, help me bath and shampoo, then get dressed. assistants provide light houskeeping and do a load of laundry each week. read your contract before signing.



    April 3, 2021

    I am a current client of this provider

    We have used Home Instead to care for our elderly parents for over a year. Their Caretakers are excellent and a cot above others we’ve experienced. The support staff is very responsive and helpful.



    March 6, 2021

    I am a current client of this provider

    Staff is very friendly and caring. They really make the patient feel at home.

    Loving M


    March 3, 2021


    Home Instead is the best provider there is in this field. I have a neighbor that I help and it was Home Instead Senior Care that provided a caregiver for her. The caregiver that was there was excellent, very compassionate and understands the need of my neighbor. When I talked and coordinate with the people in the office, they are called the Staffing Coordinators, they were always reachable and always answering the phone. If something goes wrong they coordinate with me and my neighbor. They were on top of things all the time. I would recommend this company to anyone.



    December 15, 2020

    I am a past client of this provider

    This was a very well run provider of home health aides, always pleasant. Their staff are all very nice, Yerusalum was incredible- an absolute angel with my dad and very careful and thorough. She made his passing so much easier. Thank you for doing this work with integrity and care.



    September 25, 2020

    I am a current client of this provider

    Provided high quality capable caregivers for round the clock coverage on short notice. Caregivers arrived on time and had the right experience to care for a critically ill patient.



    September 15, 2020

    I am a current client of this provider

    It's such a relief that my brother can live in his own home with his cat. Having a caregiver there daily takes a lot of pressure off me as well, so I can deal with various other issues relating to his care. It's so nice to come into his house and have it neat and tidy.

    Patty Graft


    September 9, 2020

    I am a current client of this provider

    To write a review on Home instead senior care has been on my list of things to do for the past weeks , because I am so Happy and relieved that I finally found a good agency with well trained and experienced caregivers that can perform my father great care, even though he is not always in the best mood, the caregivers try their best to cheer him up and get things done, Thank you Home instead senior care!

    W. Earl Williams and Ray Yvette Williams


    July 3, 2020

    I am a past client of this provider

    Service provided was care giver for a 91 year old person with dementia/alzheimers. All staff and caregivers were always polite and courteous. The caregiver was easy to talk with and got along very well with my mother. The agency was always very responsive to any requests that I had. This is a FIVE STAR AGENCY and I would recommed them to anyone who needs a caring agency.

    Terry M


    March 28, 2018

    I am a current client of this provider

    Dad's Home Instead assistant is caring, experienced, and capable. They both have gotten to know each other and are comfortable being at home or going out for activities and shopping. This is a great relationship for Dad, to spend time with someone outside the family, to make a new friend, and we know he is with someone we can depend on to keep him safe. Home Instead communicates with me directly regarding questions and changes...and I speak with Dad's assistant regularly to share feedback, ideas, and how Dad is doing. All a very personal and supportive experience.



    September 21, 2017


    The program managers are extremely professional and competent. The communication exemplary. Our Personal Assistant committed, caring, efficient, honest, dependable--like another family member!!



    July 17, 2017

    I am a current client of this provider

    My mother doesn't like anybody, but she seems to get along with the people from Home Instead Senior Care. They know what they're doing. There are some people who are better suited to handle her negative inclinations and gently get her to do what she needs to do. They're there all day cooking for her, doing her laundry, helping her get up and around, accompanying her when walking, doing general assistance like getting out of bed, and cleaning her up when she soils herself. It's been a month and a half. However, it is very pricey.



    July 17, 2017

    I am a current client of this provider

    We have several caregivers from Home Instead Senior Care. I find that they have difficulty with scheduling or getting people. It seems that a lot of them call off especially on a weekend without giving the agency time to find someone else. You can tell that some had more training than others. I have no complaints about them except for one, but I had asked that she be replaced. When she got here, the first thing she did was sit down and ask me if I had anything to eat. Next thing was she was outside on her phone more than she was inside. She was sitting on her back watching television while Mom was sitting on her chair. Other than that, the agency has really been good. Colleen comes out and checks to see how things are, and she's been very helpful.

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    Services and Amenities of Home Instead - Oakland, CA in Oakland, California

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Oakland, CA in Oakland, California

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Oakland, CA

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