Home Instead - Springfield, IL
2040 West Iles Ave, Suite A , Springfield, IL 62704
(800) 558-0653
Verified Partner
4.9
(18 reviews)
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Reviews of Home Instead - Springfield, IL in Springfield, Illinois
NicoleMH
5
|
November 18, 2020
They provide someone to come get my dad up and showered and will drive him to dialysis. They are always on time and have never missed a shift. They have been able to provide someone for shifts outside our usual time when we have an unexpected need.
ReviewerAT0808
4
|
August 27, 2020
We used Home Instead Senior Care before for my mother. They provided care five hours a day, they helped her get up in the morning, assisted her with meals, with going to the bathroom, and provided companionship. They were adequate. If you had a problem, you would give them a call, and they would respond to it. They were pretty good with returning calls and changing schedules.
StephenW
5
|
July 22, 2020
Staff are timely, professional, caring, and willing to work with clients and their families.
Almost 70
5
|
February 26, 2020
Two years ago I had several medical issues that required I have assistance in my home. I needed help with cooking a new strict diet, help with basic housekeeping duties, along with occasional rides to appointments, grocery shopping, or to run errands. Over the past two years I have had several caregivers from Home Instead and I have to say I have been delighted and satisfied with each of them. Some worked with me for several months and others just once or twice to run errands. They were efficient, productive, and good company too. I was amazed at how fast and how well most of them completed their assigned duties. The caregivers always arrived on time and Home Instead has gone above and beyond in meeting all my expectations. I have now recovered to the point that I no longer need help, but I left only with the understanding that should I need help in the future, I would be calling on them again. Since I only stopped the service today, I expect I will miss their visits, but it is nice to have more independence too.
Queenodino
5
|
October 2, 2019
We're using Home Instead and it's been great. My mom like the caregivers, and they've been very dependable and worked with us during some changes so it's been good. They provide general care like companion care, personal care, and also house cleaning for my mom.
Joe
5
|
July 27, 2019
We used Home Instead Springfield. Now my wife is in a care facility, but we're hoping to be back to using Home Instead after her surgery. Our experience with their service was good. They helped her with her mobility, helped her around the house with cleaning and doing laundry, and just being there, which is what it took sometimes. She had several caregivers and they were OK, although some were better than others. As far as keeping track of stuff, I would rate this agency a five overall.
b walton
5
|
March 29, 2019
Everyone has tried very hard to meet our needs. If a rare problem comes up--it was addressed promptly and corrected. Like many things there was some trial and adjustments in getting the just right mix of care givers.. But overall my mom and dad were very pleased with the care they received and became so close to a couple of their caregivers that they considered them family
gmalizzie
5
|
December 19, 2018
They are always on time. They are available for most daily activities.
weeksey506
5
|
October 24, 2017
Home Instead gives me peace of mind. I am able to leave my husband knowing he is safe and happy.
mama chooks
5
|
October 23, 2017
We used Home Instead for our mom as she neared the end of her life. It was such a relief to her and to all of us that she was able to be in familiar surroundings. She had 2 or 3 different caregivers, and each one was reliable, trustworthy, and most importantly, patient with Mom, whose worsening dementia made her quite challenging. I would definitely recommend Home Instead to anyone looking for care at home.
Mary W.
5
|
August 22, 2017
Since Home Instead Senior Care has been providing services for my Aunt Bonnie, the change and turn around that has occurred has amazed our family and her doctors. Aunt Bonnie is healthier and happier than she's been in years. HISC caregivers have worked wonders with her. The care, the compassion and companionship has been great.
Bill736665
5
|
November 23, 2016
The caregiver from Home Instead is very caring and willing to do anything we’re asking. Somebody come in that helps us with daily things like cleaning. They did a fantastic job. They do laundry, clean the house, and get meals for us. They were exactly what we were looking for.
betapsi850
5
|
June 24, 2016
Home Instead has been wonderful to work with. They provide exemplary services to my father. My family lives a significant distance from my father and Home Instead has provided us the ability to help him live at home, keep up his health, and provide companionship/connection that he would not receive. Dana and staff are in constant communication with me whether it be questions about improving services for my father or letting me know about concerns they observe. Finding care for my father was a very difficult decision and I could not be happier about using Home Instead.
Helen Keaton
5
|
March 31, 2016
I live out of town and found Home Instead seamless to work with and to step in and provide care for my mother. They focus on delivering quality patient care and it gives me great peace of mind.
Dan41
5
|
June 29, 2015
We have had very nice people (with Home Instead). We have had great luck. Our caregiver Rebecca even brought a flower for my wife. I took a picture of Rebecca and my wife with the flower Rebecca gave Judy in her hair.
Rick37
5
|
June 29, 2015
Home Instead Senior Care provides care for my wife. Missy, our caregiver, is very good with my wife. She is always on time and goes above and beyond. Thanks Home Instead!
Betty JoAnne
5
|
March 16, 2015
Our care giver has forged and maintained a fun, helpful, and respectful relationship with my mother that blesses her as well as our entire family.
Lynda9
5
|
October 18, 2013
The ladies we have had for bathing and house cleaning have been kind, respectful and honestly caring. They have done their jobs throughly and done whatever tasks I give them. Truly a pleasure to work with them. My 95 year old mother is very satisfied.
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Services and Amenities of Home Instead - Springfield, IL in Springfield, Illinois
Ambulatory Assistance & Accessibility
- Transfer Assistance
- Mobility & Wheelchair Assistance
Family/Caregiver & Relocation Services
- Family Communication Services
- Transitional Care
Personal Care
- Bathing Assistance
- Toileting Assistance
- Dressing Assistance
Care Management Services
- Residency Confirmation
Bonds & Insurance
- Is Bonded and Insured
Fitness & Wellness Programs
- Fitness Opportunities
Staff Training & Qualifications
- Staff Driving Record Check
- Staff trained in memory care
- Reference Checks
Transportation & Shopping
- Transportation Services for General Shopping
Companionship & Escort Assistance
- Companionship Services
Health Services
- Companion Care
- Memory Care
Licensing & Inspections
- Staff Drug Screening
Additional Amenity Information
- Agency: Each Home Instead franchise office is independently owned and operated.
- Range Of Services: hospice support, Alzheimer's and other dementias care, chronic conditions
- Training Areas: the aging process, building relationships, Alzheimer's or other dementias care
About Home Instead - Springfield, IL in Springfield, Illinois
Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.
Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support. Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent. What You Need to Know About Home Instead- Founded in 1994 in Omaha, Nebraska
- More than 1,000 locations in over 10 countries around the world
- Offers in-home personal care, nursing care, dementia care and companionship for seniors
- Home Instead is known for its kind, well-trained Care Pros and individualized care plans
- Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
- Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety
- Help with mobility, including standing, grooming, walking, and getting in and out of bed
- Medication reminders
- Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
- Grocery shopping and assistance with other errands
- Light to moderate housekeeping assistance, including laundry
- Transportation to and from appointments or visits with loved ones
- Regular companionship
- Assistance in establishing a stable daily routine
- Meal preparation
- Positive reinforcement
- Assistance with social skills
- Transportation to and from appointments, errands, and visits with loved ones
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