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Home Instead - Springfield, IL

2040 West Iles Ave, Suite A , Springfield, IL 62704

(800) 558-0653

Verified Partner

4.94

(18 reviews)

Offers Home Care
Top rated on Caring.com

2020, 2021

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Reviews of Home Instead - Springfield, IL in Springfield, Illinois

4.94

(18 reviews)

    Top rated on Caring.com

    2020, 2021

    NicoleMH

    5

    November 18, 2020

    I am a current client of this provider

    They provide someone to come get my dad up and showered and will drive him to dialysis. They are always on time and have never missed a shift. They have been able to provide someone for shifts outside our usual time when we have an unexpected need.

    ReviewerAT0808

    4

    August 27, 2020

    I am a past client of this provider

    We used Home Instead Senior Care before for my mother. They provided care five hours a day, they helped her get up in the morning, assisted her with meals, with going to the bathroom, and provided companionship. They were adequate. If you had a problem, you would give them a call, and they would respond to it. They were pretty good with returning calls and changing schedules.

    StephenW

    5

    July 22, 2020

    I am a current client of this provider

    Staff are timely, professional, caring, and willing to work with clients and their families.

    Almost 70

    5

    February 26, 2020

    I am a past client of this provider

    Two years ago I had several medical issues that required I have assistance in my home. I needed help with cooking a new strict diet, help with basic housekeeping duties, along with occasional rides to appointments, grocery shopping, or to run errands. Over the past two years I have had several caregivers from Home Instead and I have to say I have been delighted and satisfied with each of them. Some worked with me for several months and others just once or twice to run errands. They were efficient, productive, and good company too. I was amazed at how fast and how well most of them completed their assigned duties. The caregivers always arrived on time and Home Instead has gone above and beyond in meeting all my expectations. I have now recovered to the point that I no longer need help, but I left only with the understanding that should I need help in the future, I would be calling on them again. Since I only stopped the service today, I expect I will miss their visits, but it is nice to have more independence too.

    Queenodino

    5

    October 2, 2019

    I am a current client of this provider

    We're using Home Instead and it's been great. My mom like the caregivers, and they've been very dependable and worked with us during some changes so it's been good. They provide general care like companion care, personal care, and also house cleaning for my mom.

    Joe

    5

    July 27, 2019

    I am a past client of this provider

    We used Home Instead Springfield. Now my wife is in a care facility, but we're hoping to be back to using Home Instead after her surgery. Our experience with their service was good. They helped her with her mobility, helped her around the house with cleaning and doing laundry, and just being there, which is what it took sometimes. She had several caregivers and they were OK, although some were better than others. As far as keeping track of stuff, I would rate this agency a five overall.

    b walton

    5

    March 29, 2019

    I am a current client of this provider

    Everyone has tried very hard to meet our needs. If a rare problem comes up--it was addressed promptly and corrected. Like many things there was some trial and adjustments in getting the just right mix of care givers.. But overall my mom and dad were very pleased with the care they received and became so close to a couple of their caregivers that they considered them family

    gmalizzie

    5

    December 19, 2018

    I am a current client of this provider

    They are always on time. They are available for most daily activities.

    weeksey506

    5

    October 24, 2017

    I am a current client of this provider

    Home Instead gives me peace of mind. I am able to leave my husband knowing he is safe and happy.

    mama chooks

    5

    October 23, 2017

    I am a past client of this provider

    We used Home Instead for our mom as she neared the end of her life. It was such a relief to her and to all of us that she was able to be in familiar surroundings. She had 2 or 3 different caregivers, and each one was reliable, trustworthy, and most importantly, patient with Mom, whose worsening dementia made her quite challenging. I would definitely recommend Home Instead to anyone looking for care at home.

    Mary W.

    5

    August 22, 2017

    I am a current client of this provider

    Since Home Instead Senior Care has been providing services for my Aunt Bonnie, the change and turn around that has occurred has amazed our family and her doctors. Aunt Bonnie is healthier and happier than she's been in years. HISC caregivers have worked wonders with her. The care, the compassion and companionship has been great.

    Bill736665

    5

    November 23, 2016

    I am a current client of this provider

    The caregiver from Home Instead is very caring and willing to do anything we’re asking. Somebody come in that helps us with daily things like cleaning. They did a fantastic job. They do laundry, clean the house, and get meals for us. They were exactly what we were looking for.

    betapsi850

    5

    June 24, 2016

    I am a current client of this provider

    Home Instead has been wonderful to work with. They provide exemplary services to my father. My family lives a significant distance from my father and Home Instead has provided us the ability to help him live at home, keep up his health, and provide companionship/connection that he would not receive. Dana and staff are in constant communication with me whether it be questions about improving services for my father or letting me know about concerns they observe. Finding care for my father was a very difficult decision and I could not be happier about using Home Instead.

    Helen Keaton

    5

    March 31, 2016

    I am a current client of this provider

    I live out of town and found Home Instead seamless to work with and to step in and provide care for my mother. They focus on delivering quality patient care and it gives me great peace of mind.

    Dan41

    5

    June 29, 2015

    I am a current client of this provider

    We have had very nice people (with Home Instead). We have had great luck. Our caregiver Rebecca even brought a flower for my wife. I took a picture of Rebecca and my wife with the flower Rebecca gave Judy in her hair.

    Rick37

    5

    June 29, 2015

    I am a current client of this provider

    Home Instead Senior Care provides care for my wife. Missy, our caregiver, is very good with my wife. She is always on time and goes above and beyond. Thanks Home Instead!

    Betty JoAnne

    5

    March 16, 2015

    I am a current client of this provider

    Our care giver has forged and maintained a fun, helpful, and respectful relationship with my mother that blesses her as well as our entire family.

    Lynda9

    5

    October 18, 2013

    I am a current client of this provider

    The ladies we have had for bathing and house cleaning have been kind, respectful and honestly caring. They have done their jobs throughly and done whatever tasks I give them. Truly a pleasure to work with them. My 95 year old mother is very satisfied.

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    Services and Amenities of Home Instead - Springfield, IL in Springfield, Illinois

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Springfield, IL in Springfield, Illinois

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.

    Transportation

    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.

    Companionship

    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Springfield, IL

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