"I was working when we used Home Instead. Home Instead provided great care for my mom and gave my wife much needed free time."

"The care givers were very responsive to the needs of my mother in a kind and helpful way. If there were any questions from them or from me they were asked and answered fast and professional. They helped with cleaning and with packing of the house for my mother. They got her safely to and from her zumba classes. They were helpful with helping her get to her doctors appointments that were on the helpers scheduled days."

"It's been about a 2-month period. So far Helping Hands has been good. They assigned us a young man and he gets along with my father well. He's there three days a week from noon till about 4:00. He does different things around the house and he also drives, so they're getting along quite well. They seem to hit it off right away. "

"Right now, Help at Home is providing a person to come over and help my dad with his medication, making sure that he takes his medications. That person also fixes breakfast and light lunch for my dad. We also have someone coming in in the evening to help with dinner and make sure my dad takes his evening meds. They also have a person that has a vehicle that can take him to appointments when we can't go with him. So they also take him to doctor's appointments. They also help with assistance in bathing him, getting him dressed, and helping him clean up the house. They do the chores that he can't do like washing dishes, laundry, mopping the floor, keeping the bathroom and kitchen, and everything is clean. Their coordinator who makes sure that they send the right people out and match them up to the person is pretty accurate and very helpful. We've been fortunate because we haven't had too many staffing issues. There's one person that I wouldn't recommend, and I spoke to the coordinator about her because she called off too many times when my dad needed assistance. So the coordinator agreed with me that that person wasn't a good fit because she wasn't reliable, and we needed that reliable person. So, she took care of the situation and got a replacement."

"I have been able to find and secure in-home care from Comfort Keepers, so nurses have been coming in 24 hours 7 days a week. I've been using them for about a month now. I'm satisfied with them. The nursing staff have been very nice and very caring to my mother. They help her around the house. The agency itself has been doing the best that they can in filling in people like when certain folks call off or are unable to make it. They do a pretty good job of letting me know what goes on in case there aren't any folks to cover certain shifts. They offer general custodial care like feeding and helping with some activities around the house. I saw different folks that come in but they're all generally helpful. They're all very nice people."