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FirstLight Home Care - Melbourne, FL Melbourne, FL

3270 Suntree Blvd. Suite 102-D, Melbourne, FL 32940

(800) 558-0653 (Caring Family Advisor™)

4.7

(77 reviews)

Offers Home Care

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FirstLight Home Care - Melbourne, FL
FirstLight Home Care - Melbourne, FL
  • Top rated on Caring.com

Melbourne, Florida 32940


4.7

(77 reviews)


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Home Care

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Melbourne, Florida 32935



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Reviews of FirstLight Home Care - Melbourne, FL in Melbourne, Florida

4.7

(77 reviews)

    Provider of Choice 2024
    Home Care Pulse Certified 2024

    Rodney C_1

    5

    May 15, 2024

    I am a current client of this provider

    They have built a relationship with him. I like their ability to fill in caregivers daily.

    Ron H_8

    5

    May 15, 2024

    I am a current client of this provider

    The services make my life easier. I like FirstLight Home Care because they are convenient.

    Shirley R_15

    5

    May 15, 2024

    I am a current client of this provider

    The client is wheelchair bound, and he's going to be 94. I am not sure how the caregivers could have a greater impact because they do make life easier. They have had a positive impact because they do what they have to do. They take care of the client and they do a good job. We have a steady caregiver and that's good. Since we've had the agency, we've had very good luck with the steady caregivers. I like that we get the same one every day.

    Barbara T_22

    5

    May 9, 2024

    I am a current client of this provider

    They provide good home care to people. I like everything. They are very professional and competent.

    Judith A_6

    4

    May 8, 2024

    I am a current client of this provider

    The provider has helped by getting us care at night. I like that the agency keeps in touch with me if there are any changes.

    Jackie M_15

    5

    April 29, 2024

    I am a past client of this provider

    He loved the company. They were friendly and nice. The last two caregivers I had, you couldn't stop them from doing things.

    Martin S_9

    5

    April 22, 2024

    I am a current client of this provider

    The agency has been truthful, and they really try to please and be outstanding to make our experience positive. I would recommend them because they treat the patient really well.

    William G_21

    4

    April 16, 2024

    I am a current client of this provider

    They help me take a shower safely, and that was what I was looking for. I like that they come and care for me twice a week and that is fine.

    Edward & Ellen K

    5

    April 5, 2024

    I am a past client of this provider

    The night people were here. She would joke with me and do her duty when I called. Everyone that they sent was friendly. They were friendly with the dog.

    Harold S_12

    5

    March 13, 2024

    I am a current client of this provider

    They have aides coming to care for my husband which helps me. They have good communication.

    Edward K_22

    5

    March 12, 2024

    I am a current client of this provider

    They have provided a good representative. I'd tell them that it's a good deal for the price.

    Donald M_35

    5

    February 21, 2024

    I am a past client of this provider

    The impact was positive. We needed someone to be here to prevent falls and care for his safety. The people were nice and careful. The availability for the work was a problem but it took time to straighten out and we found someone to come on a regular basis. Ashley was the caregiver and she was great. We were very pleased and overall with the care. Initially we had a problem with switching people but we found people that were available.

    Julie M_23

    4

    February 8, 2024

    I am a current client of this provider

    The most helpful has been Carlette who goes above and beyond to help the residents. When the client was in her private residence, she had a caregiver that she did not gel with. We were told that the caregiver could take her to the store, but the caregiver never had a car.

    Linda I_6

    5

    February 8, 2024

    I am a current client of this provider

    The providers helped mostly by being willing to volunteer, and they do more than what they need to do. I like the positivity and helpfulness of everyone who works there, they're all willing to do whatever needs to be done.

    Vicki N_1

    5

    January 26, 2024

    I am a current client of this provider

    They help my mom with bathing and they make sure to take her out to the patio. I like that they have been very helpful in working with us.

    Taniesha E

    5

    December 21, 2023

    I am a past client of this provider

    My husband had aphasia, and she was able to understand what he was trying to say. Christina was patient. They do perfect pairings. The caregiver was great for my husband.

    Marge L_2

    5

    December 21, 2023

    I am a current client of this provider

    It's been pretty good so far, they help the most by I just had surgery so they come and do what I need help with, it's been nice. I like that they are very able and try to work everything out even with short notice.

    John K_64

    5

    December 14, 2023

    I am a current client of this provider

    The client has only been with FirstLight for a month, and during this time they had quite a few people rotating but now we are seeing stability. The agency has been pretty responsive in getting back to me promptly.

    Anonymous_7660

    4

    November 29, 2023

    I am a current client of this provider

    The agency could make my life easier by mostly making sure that the people that they hire are supposed to do what they are doing and not ignoring the client. Yesterday we had some incidents where my mother said that one of the girls was wagging her finger at her. We had some issues with a caregiver and she is no longer caring for my mother. She has been sleeping on the job. Kiki and the schedulers took care of it very quickly.

    Ernest W_3

    5

    November 29, 2023

    I am a current client of this provider

    They have helped the most with me taking a bath. I like that they do a good job on what they do for me.

    Clyde W

    4

    November 9, 2023

    I am a current client of this provider

    They need to explain to the employees what they can and cannot do. I want permanent caregivers.

    Christine L_10

    5

    October 26, 2023

    I am a past client of this provider

    It does help ease my mind. I like their responsiveness whenever we had any issues.

    John C_62

    5

    October 11, 2023

    I am a current client of this provider

    My caregiver helps me get off the floor. I like FirstLight Home Care because I need the help.

    Richard M_43

    5

    October 11, 2023

    I am a current client of this provider

    They have made the experience positive because they help bathe and get out of bed. I would recommend them because they have very good service.

    Ewa H

    4

    September 25, 2023

    I am a past client of this provider

    There wasn't anything they could have done better, they did what they could because he was already towards the end of his life. I would recommend them. He didn't get care from them for very long. We had trouble figuring out a schedule that would work between our other aides and other aides, so it was confusing.

    Connie F_8

    5

    September 25, 2023

    I am a current client of this provider

    I'm able to get out of the house when they're here. He doesn't always allow him to do things for him, but it allows me time away. I would recommend them because they do their job very well.

    Nancy R_24

    5

    September 13, 2023

    I am a current client of this provider

    The caregiver is an amazing person, she makes me feel safe that my dad is being cared for since he lives in a different state. I like the in home services they provide and the people that are there.

    Julia P_3

    5

    August 18, 2023

    I am a current client of this provider

    I'm taking care of my parents most of the time, so they give me time to run errands. I'd recommend them because they have the shifts we need, and they are willing to work with the hours I need.

    Bob W_22

    5

    July 31, 2023

    I am a past client of this provider

    The services helped her the most by sending her qualified people who could be there around the clock. I like that they are responsive at FirstLight Home Care.

    Sean C_3

    4

    July 18, 2023

    I am a current client of this provider

    They could help Pam more by not sitting there and watching TV. My mom does lack planning and is hard-headed when it comes to people helping her. I would recommend them because so far everything has been fairly painless. For the service they provide, it is important to feel comfortable and we do feel comfortable with them.

    Kim M_18

    5

    July 18, 2023

    I am a current client of this provider

    It helps me a lot by them taking care of him. I like that we were able to meet the owner. He came out to the house and introduced himself and that was awesome!

    Todd P_1

    4

    June 13, 2023

    I am a past client of this provider

    They were able to visit with my dad everyday. They communicated with me fairly well and tried to make solutions.

    Clara W_3

    5

    May 25, 2023

    I am a current client of this provider

    It makes my life easier as I have a new caregiver that has been with my father for four months now. I would recommend them because they have pretty good caregivers.

    Anonymous_7275

    5

    April 27, 2023

    I am a current client of this provider

    It's a very personal service, and she takes her care very much to heart. They've been very particular, punctual, and consistent.

    Vern G

    5

    April 13, 2023

    I am a current client of this provider

    They send the same person every week. They are very personable, they know who I am. I can talk to them easily.

    Kenneth B_13

    5

    April 13, 2023

    I am a current client of this provider

    The daily care has helped me the most. I like their services. My caregiver does everything well.

    Carl M_7

    4

    April 13, 2023

    I am a current client of this provider

    They allow me to get out of the house. They need more qualified caregivers.

    Lucien C

    5

    March 24, 2023

    I am a current client of this provider

    They help the most by helping with my husband. They are easy to be a hold of, and they call me as soon as there is a problem.

    Anonymous_7075

    4

    March 17, 2023

    I am a past client of this provider

    The caregivers didn't have very many hours. I don't know what they could change. It was good service.

    Misty K

    4

    March 9, 2023

    I am a past client of this provider

    It is hard on elderly people to have a different caregiver every day. But it allowed me to go home and allowed him to stay at home. There was a lack of consistency.

    Woodrow S

    5

    February 16, 2023

    I am a current client of this provider

    They make sure that I don't fall when showering. I like the quality of care I get.

    Phillip C_5

    5

    January 27, 2023

    I am a current client of this provider

    The provider has helped by helping a lot with chores that I'm uncapable of doing. I like how the agency because they're always on time and sociable.

    Roger B_13

    5

    January 26, 2023

    I am a past client of this provider

    The caregiver took me where I needed to go. The caregiver offered to drive instead of taking a cab. She was friendly and professional.

    George K_14

    5

    January 26, 2023

    I am a past client of this provider

    The caregiver works so well with the client. She is very intuitive and cognizant with his needs. I like the fact that they have a presence where we live. We like the caregiver that has been there when we needed them. She is very responsive.

    Eileen L_6

    5

    January 25, 2023

    I am a current client of this provider

    It has taken stress off of me knowing he is in good hands. I like the caregiver; she was extremely receptive to my dad's needs.

    Anonymous_6927

    5

    January 25, 2023

    I am a current client of this provider

    They come over to do exercises with my loved one, will give him a shower, and even do things like put lotion on him or whatever else he needs to be done. I appreciate that I can get a great caregiver I can trust to keep my loved one safe whenever I need to go out to do other stuff.

    Bill M_28

    4

    January 12, 2023

    I am a current client of this provider

    The agency has made it positive by having good communication. I would recommend them more if they found a way to retain good employees.

    Jackie H_9

    5

    January 12, 2023

    I am a current client of this provider

    I own two business and it really takes a lot off of me. One thing I like about them is heir professionalism of nurses.

    Donald W_19

    5

    December 30, 2022

    I am a current client of this provider

    Carlotte, the caregiver is fantastic in listening. I have recommended them to multiple people.

    Ronald G_2

    5

    December 23, 2022

    I am a current client of this provider

    They have had constant communication and follow up. I like that they are kind and empathetic.

    Mike M_25

    5

    December 10, 2022

    I am a past client of this provider

    It allowed me to not rush home. They are flexible, and they listen to what I had asked.

    Joy P_4

    5

    December 10, 2022

    I am a current client of this provider

    She helps with housework. The services do what I need them to do.

    Robert C_65

    5

    December 10, 2022

    I am a past client of this provider

    The caregiver helped make him lunch, played games with him, and was here very often, which was nice. They were overall very professional and helpful, so we would recommend them and wish the caregiver could have moved with us since they were so good.

    Dora R_2

    5

    December 10, 2022

    I am a current client of this provider

    The caregiver was given to us on-site. We didn't have to worry about her not showing up. The caregiver they sent was very personable and available.

    Margaret M_35

    1

    November 23, 2022

    I am a past client of this provider

    They could act like they wanted to do something. They could get qualified personnel.

    Laura K_14

    5

    November 23, 2022

    I am a current client of this provider

    They are immeasurable in my life. I feel safe and can count on someone always being there for my mother. I feel at ease that someone is going to check up on her. They are accountable and they reach out when they see they might have a problem in the future.

    Melvin H_2

    1

    October 28, 2022

    I am a current client of this provider

    I have 2 caregivers, but one of them I do not like very much. The care varies depending on the caregivers.

    Cheri H_5

    5

    October 11, 2022

    I am a past client of this provider

    They were accommodating with our schedule. The caregiver was friendly and great to be around. From start to finish they were friendly, professional, and accommodating.

    Donald R_10

    4

    October 11, 2022

    I am a current client of this provider

    They have provided the care needed. They need to be on time.

    Patrick H_7

    5

    October 11, 2022

    I am a past client of this provider

    The agency were able to provide quality services and qualified caregivers. They were very professional, and the caregiver were fantastic.

    Anonymous_6634

    5

    October 11, 2022

    I am a current client of this provider

    My experience has been positive because they are willing to come and help me. I like that the caregivers have helped me clean.

    Chris K_8

    5

    September 24, 2022

    I am a current client of this provider

    She's very helpful. The first thing we do is go out and walk because she doesn't want me to walk alone. We come home, and I take a shower, and she supervises that. Then I have breakfast, and it works very very well. I have a caretaker, and I'm pleased with her.

    Donald L_10

    4

    September 14, 2022

    I am a current client of this provider

    Right now, the client is still in denial that he needs somebody to be with him 24 hours. I am not sure how the caregivers could have a greater impact due to the limited amount of hours we have used them. I have additional hours that I can and will use in the future. I have not used them extensively at this point in time yet so I don't have much to offer one way or the other on that. I like that they seem to be quite attentive and attempt to help when they can as far as seeing if there is anything they can do. They understand that the client was approved for care a month ago so some situations have come up as such that I have not been able to utilize the service except once.

    Steve S_23

    5

    September 14, 2022

    I am a current client of this provider

    They do what she needs to be done. I wish the caregiver had more experience with cooking. She likes the current provider she has. The agency has been very responsive.

    Nancy C_28

    5

    August 2, 2022

    I am a past client of this provider

    It absolutely had a positive impact on my mother's life, she was allowed to stay in her home. I like everything, the intake process was easy. He came and met with us personally, all the caregivers that were provided were wonderful and it was easy to cancel and reschedule if I didn't need them.

    Wendy L_2

    4

    August 1, 2022

    I am a current client of this provider

    The caregivers should know how to get food off dishes and vacuum well. They could train their workers a little better.

    Tanya B_2

    5

    August 1, 2022

    I am a current client of this provider

    I know my mom is safer with the care. They help her with ordinary tasks. The caregivers show fabulous care.

    Marion J_2

    5

    August 1, 2022

    I am a current client of this provider

    It helps a little bit because it is only 4 hours. I like that she shows up for us.

    Jessica M_7

    5

    August 1, 2022

    I am a current client of this provider

    They send joyful caregivers. I like that they are very flexible.

    Linda M_45

    5

    July 6, 2022

    I am a current client of this provider

    The caregiver has helped the most by keeping my mom company during the respite visits. I like the fact that they keep me up to date. They let me know when the aides are coming and if they can't come.

    Robert L_29

    5

    July 1, 2022

    I am a past client of this provider

    Prior to them, I was basically taking care of my parents full time. We recommend them for their level of care and the associates.

    Norma O

    5

    July 1, 2022

    I am a current client of this provider

    When we needed a little extra help, they worked with us to get us somebody when we needed them. I like that they were on time. When they said they would be here, they came.

    Anonymous_6207

    5

    June 22, 2022

    I am a current client of this provider

    They have been able to keep him safe while I do what I need to do. I like that she is always on time and pleasant.

    Milan S

    5

    March 21, 2022

    I am a current client of this provider

    The caregiver does things for Milan that I can't do myself. They have excellent care.

    Steven G_5

    5

    March 21, 2022

    I am a current client of this provider

    The dressing and bathing of the client has been most helpful to me. I like that this agency is honest.

    Anonymous_5829

    5

    March 21, 2022

    I am a current client of this provider

    They have helped the most with daily living activities. I like that they are reliable, schedule well, and send good caregivers.

    Bernard M_5

    5

    March 21, 2022

    I am a current client of this provider

    They are there when I need them to give me extra help moving around. They are easy to work with and understanding of emergencies. Megan is a very good person.

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    About FirstLight Home Care - Melbourne, FL in Melbourne, Florida

    FirstLight Home Care - Melbourne, FL is a Senior Care provider in Melbourne, Florida that offers residents Home Care services. Contact FirstLight Home Care - Melbourne, FL for more details on services and rates.

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