(800) 558-0653

Home Instead - Leesburg, FL

216 N 3rd St, Leesburg, FL 34748

(800) 558-0653

Verified Partner


(10 reviews)

Offers Home Care

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Reviews of Home Instead - Leesburg, FL in Leesburg, Florida


(10 reviews)

    Bob S Iowa


    November 23, 2021

    I am a current client of this provider

    Home Instead has been providing ongoing care to my mother for several months and do an amazing job! My mother refers to the staff as "her angels" and I am thankful everyday to have such caring and compassionate people taking care of my mother. They are not just employees, they are friends, and part of our family! Without Home Instead, I don't know what I would do for in home care. The entire organization is tremendous and I highly recommend Home Instead! They are kind, trusting, and go above this being a job. They truly care about their clients and are dependable with my mother's best interest in mind. Thank you Home Instead for all you do! Bob

    Very Satified Customer


    November 9, 2020

    I am a past client of this provider

    My father is a brittle diabetic and we started using Home Instead after he had been hospitalized for a stroke. When he returned home he was very weak, unsteady and needed some assistance. I work from home so I was able to view the care he received first hand. The company is very family oriented. They seem to really care about the customer and their situation. All my care givers were friendly, caring, on time and very helpful. And an extra bonus - they helped clean my house, particularly my father’s room, bathroom and sitting area. I had to stop using Home Instead because my father improved and really did not need their services anymore, but if that ever changes, I will absolutely use them again.



    March 20, 2019

    I am a current client of this provider

    Excellent agency that meets your needs and expectations regarding the caregivers and quality of care . I have a caregiver for my spouse 40 hours during the week while I work . My spouse is bedbound therefore requires total care with all ADL's. Caregivers always arrive on time . Agency goes above and beyond to set you up with a caregiver that will meet you needs. Agency always available to answer any questions/ concerns you may have even on weekends.. Great service excellence . The entire staff is very professional and compassionate .



    September 2, 2018

    I am a current client of this provider

    Typically our experience was different than most in that the care was not for someone who couldn't do things. In fact he is still able to do quite a bit and I wasn't prepared for setting up schedules that would include things he was able to do. The caregiver has shown her patience and love for us both and patiently helped with memory challenges for him both written and verbal. She is very prompt and the agency has been responsive to any requests we have made. Thank you Home Instead.

    Heather L


    October 25, 2017

    I am a current client of this provider

    Home Instead takes the time to carefully match companions with the individuals in need. We have a great relationship with our Mom's companion, she is genuine and extremely helpful.



    February 27, 2017

    I am a current client of this provider

    I have appreciated their willingness to work to find appropriate caregivers and level of care-giving. for my wife.



    July 11, 2016

    I am a current client of this provider

    We're using Home Instead right now for my wife. I haven't had any problems at all since they've sent me all good people, and they've been a great help. Now, I'm having them 24 hours a day. They send out the bill twice a month. I am happy with them.

    C. Grassano


    December 8, 2015

    I am a current client of this provider

    If I were only rating the actual caregivers, I would have given them 5 stars our of 5. I hired this company for my 87-year-old mom and she has grown very fond of the ladies who come 3 times a week during the day to help with light chores, provide companionship, get her to doctor's appointments, and just make sure she is safe & secure while I am at work. BUT the fault lies with the person, Susie, who apparently does the scheduling and has been less than satisfactory in her dealings with mom. Despite being assured numerous times that mom would not be subjected to a revolving door of new caregivers week after week, mom still has complete strangers knocking at her door at 9am saying that they've been sent over to care for her. We get the feeling Susie does not care even a little bit whether mom (or I) are pleased with her company's service or whether we continue on as clients. She didn't even bat an eye when, after yet another complete stranger showed up at mom's door this morning, we fired the company on the spot. So beware .... the care is superior (kudos to all the ladies mom encountered) but the administrators are less than trustworthy.

    Provider Response

    Greetings Ms. Grassano, Thank you for your kind comments and superior rating of your mother's CAREGivers. Finding the right people is the most challenging part of what we do.

    Most importantly, thank you for letting us know of your concern regarding multiple CAREGivers arriving to serve your mother. I am grateful you have given us another chance. I have personally discussed your concern with our General Manager, Quality Assurance Specialist and Staffing Coordinator. Our desire is the same as yours which is to have the same CAREGiver on a consistent basis and if a change has to take place that everyone is notified. I apologize this did not initially happen in your situation. We identified where our process broke down and have strengthened our resolve that customer service must be the cornerstone of our business.

    ?Thank you again for trusting us with your mother's care.



    August 28, 2014

    I am a current client of this provider

    A friend recommended Home Instead to us. Their care and service were impeccable. We are very pleased with them. The caregivers are friendly and knowledgeable. The caregiver did a good job.

    Caring 5812


    January 30, 2013

    I am a current client of this provider

    I was very impressed with the gentleman from Home Instead Senior Care that came in and talked to me. We've been using them for about three months now. The people who comes in are very efficient. They provided companionship and light housekeeping for my father.

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    Services and Amenities of Home Instead - Leesburg, FL in Leesburg, Florida

    Agency Type

    • Full Service Agency
    • Agency Extra: Each Home Instead franchise office is independently owned and operated.

    Range of services

    • Companion Care
    • Range Of Services Extra: hospice support, Alzheimer's and other dementias care, chronic conditions

    Types of care

    • Transportation: Yes
    • Doctor Visit Companionship
    • Light Housekeeping

    About Home Instead - Leesburg, FL in Leesburg, Florida

    Founded more than 25 years ago in Omaha, Nebraska, Home Instead provides individualized, compassionate care to aging adults with the goal of helping them live independently for as long as possible. The company has more than 1,200 locations worldwide and employs more than 100,000 Care Professionals. Its team is trained to provide attentive, professional care, including companionship, personal care, medication reminders, transportation, meal prep, and housekeeping assistance.

    Home Instead Care Pros who specialize in dementia care for seniors living with conditions such as Alzheimer’s or Parkinson’s disease. When a client’s condition begins to decline, Home Instead Care Pros can offer compassionate end-of-life support.

    Families working with Home Instead are consistently happy with this agency’s service. Many agree that the Care Pros provide pleasant, responsive care and go the extra mile to ensure that Clients feel safe, secure, and independent.

    What You Need to Know About Home Instead

    • Founded in 1994 in Omaha, Nebraska
    • More than 1,000 locations in over 10 countries around the world
    • Offers in-home personal care, nursing care, dementia care and companionship for seniors
    • Home Instead is known for its kind, well-trained Care Pros and individualized care plans
    • Provides a la carte services including meal preparation and transportation who seniors who don’t require comprehensive in-home support
    • Uses technology to keep clients connected with Care Pros and loved ones and to promote in-home safety

    What Home Care Services Does Home Instead Provide?

    Personal Care Services

    With a dedication to preserving the dignity and independence of clients, Home Instead’s Care Pros provide personal care services that include:

    • Help with mobility, including standing, grooming, walking, and getting in and out of bed
    • Medication reminders
    • Assistance with activities of daily living (ADLs), including bathing, dressing, and toileting
    • Grocery shopping and assistance with other errands
    • Light to moderate housekeeping assistance, including laundry
    • Transportation to and from appointments or visits with loved ones
    • Regular companionship

    Personalized care plans are provided for every client. These plans include detailed information about the client’s condition and needs, as well as an outline of the services that are to be provided to the client.

    In some cases, personal care services may be combined with other services, including dementia or nursing care, depending on the clients’ health.

    Alzheimer’s and Dementia Care

    Home Instead employs experienced, trained Care Pros who are able to provide person- focused dementia care for seniors who are living with Alzheimer’s disease, Parkinson’s disease, or other forms of dementia. These Care Pros offer personal care services, along with the following:

    • Assistance in establishing a stable daily routine
    • Meal preparation
    • Positive reinforcement
    • Assistance with social skills
    • Transportation to and from appointments, errands, and visits with loved ones

    Care Pros in this role take time to understand clients’ life histories and to focus on the person they were before dementia. Just as with the company’s personal care services, each dementia care client undergoes a comprehensive assessment and is assigned a care plan. This plan is reviewed regularly and adjusted to meet changing needs.

    Hospice Support

    When a senior is nearing the end of their life, hospice support can be there to ensure the comfort of them and their family members. Hospice support Care Pros can help with hygiene, medication administration, and basic housekeeping for seniors, as well as provide nutritious meals and supportive care for family members, enabling loved ones to spend as much time with seniors as possible as they approach their final days or hours.

    Meal Prep & Home Helper

    Home Instead offers basic housekeeping and meal preparation services for seniors who require a little extra help around the house. The company’s Meal Prep & Home Helper service can include assistance with tasks such as laundry, dusting, and vacuuming, as well as the preparation of nutritious meals that meet any dietary requirements set forth by clients’ healthcare providers.


    Home Instead provides safe transportation to and from clients’ destinations. Aging adults may use this service when they need help running errands such as grocery shopping or picking up a prescription, or when they’d simply like to spend the day shopping or visiting with friends. Transportation services from Home Instead can be arranged at predetermined drop-off and pick-up times, or Care Pros can accompany aging adults on errands and provide assistance and care throughout.


    Many aging adults face isolation and loneliness. This is especially true for those who’ve lost a spouse or who don’t have family close by. Home Instead Care Pros strive to build meaningful connections with clients. Companions visit seniors regularly on a schedule that works best for the client. These visits offer seniors a time to enjoy meaningful conversation while engaging in a game of cards, a puzzle, time outdoors, or other activities.

    What People Are Saying About Home Instead

    Clients and family members often speak highly of this agency’s dementia Care Pros and the attentive, compassionate care they provide to seniors. One family member provided a five- star review of the company, saying, “They have all been kind, caring, and attentive to my mom’s ever-changing needs that go along with her dementia. They have been with us and for us every step of the way. I would recommend them to anyone.”

    Other clients point to the meaningful relationships they’ve formed with Care Pros. One client said, “The lady who comes and helps me is wonderful. We get along really well and she is really nice. we also have a lot of fun together,” while another client’s family member provided a raving review of Home Instead, saying, “It was wonderful dealing with the staff. Charlene was extremely helpful and very accommodating to our needs and schedule. She worked very long and hard to make sure that everything was in order and everything would run very smoothly. She is still in contact with us and helping us in any way she can.”

    How Much Does Home Instead Charge for Home Care?

    Home care costs vary based on several factors, including the type of services required, how often one needs assistance, and the timing of the services (i.e., overnight vs. daytime care). Where you live also has a significant impact on the cost of home care, as national chains scale their local prices to the cost of living in a given area.

    When planning for home care costs, keep in mind that the national average cost is about $26 per hour, though prices in your location may be higher or lower. You can contact a Family Advisor to learn more about home care costs and payment options in your area.

    Who Should Consider Home Instead?

    Home Instead’s Care Pros are dedicated to preserving the dignity and independence of aging adults who need help managing daily tasks. This company is an excellent care option for those in need of services such as:

    Personal care: Seniors who need help with ADLs, including medication management, grooming, and mobility, can benefit from the help of Home Instead’s Care Pros.

    Dementia care: Home Instead Care Pros can provide specialized care for seniors who are living with Alzheimer’s disease or other forms of dementia. Care Pros have been specially trained to provide personal care and enhanced services that increase the quality of life for these seniors.

    Companionship: Care Pros are dedicated to helping seniors fend off loneliness by building meaningful, fun relationships through their companionship services.

    Hospice care: When seniors are nearing the end of their life, Home Instead’s Care Pros can provide support to ensure the comfort of seniors and their family members.

    How to Get Started with Home Instead

    Contact a Family Advisor for more information about Home Instead’s offerings in your area and to connect with a local home care provider. Our knowledgeable Family Advisors can provide one-on-one guidance to help you find the best home care service for your needs and budget, all at no cost to you. No matter where you are in the process of choosing a home care provider, a Family Advisor can help.

    Map of Home Instead - Leesburg, FL

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