1Heart Caregiver Services - Thousand Oaks Westlake Village, CA

Roy H_8

They are very responsive. They help with transportation to medical appointments.

Patricia M_69

I like the responsiveness from their team. Quite amazing that they were that ready to provide care in a seconds notice. It gave her peace of mind and made her feel safe in her home; she knew someone was there to help her and watch her. She was very weak after being sick.

Frank G_14

It has been really good and helpful, and it has been easy to set up everything. It has been impactful in a good way, improvement of health, making sure he stays on his medication, and he is in better shape.

Charlene G_1

They show up at the very last minute for you. They're very kind. She has dementia, so she needs the help.

John M_142

I would like to see caregivers come on time. The caregivers could engage in conversations more often with him.

Allen R_6

I love the caregivers I've been provided and how quickly everything was set up when we were in emergency services. It really has helped my stress level.

Anonymous_1740158687

They can have better caregivers. They need better training for the caregivers.

Terry B_16

They are reliable in finding good caretakers for my sister. She gets transportation from them.

Ron N_9

I loved the care they gave my dad. They gave him one-on-one care.

Ernest L_1

They were on time, they were very pleasant to talk to, they were very helpful, and the caregivers were good. It was very helpful to us both.

Duke and Sharon H

They have sent me the perfect caregiver. I like everything they've done. They have provided a substitute anytime my caregiver has had to be away.

Evelyn P_2

We need their services to provide transportation and support for medical appointments. Good to work with, very professional, quick providing support, and outstanding care.

Yolanda "Yola" E

The care was good, but it was the particular person that was here. It was just the person we had; she wasn't bad, she just didn't understand a lot.

Patricia S_70

They provided good services they did everything we needed. They had good people they sent.

Gloria S_21

The most helpful part about the service is the flexibility, and they're able to drive her. The agency tries to have the same person show up, and I like the punctuality.

Maimie Z

I like that the agency has been flexible. I would recommend a friend because I have been happy with the services.

Lloyd C_4

It gives me a piece of mind that I don't have to do any of the stuff they are doing, that he has someone with him 24 hours a day that is competent. They tell me what they are doing to encourage him to do things when he's supposed to even when he doesn't want to. They are attentive.

Lawrence B_5

The services kept the client stable for long enough. The agency was good at communicating.

Irene S_9

They took care of my grandmother and let me do the things I needed to do. It was very helpful, accommodating, and compassionate.

Louise H_8

It was extremely helpful. The aides were compassionate.

Hubert M_1

They help my husband do things that he needs to do, and it gives me four or five hours when I can run errands that I couldn't do otherwise. They listen to details better than others and seem more concerned about his needs than anything else.

Albert M_2

When I need a break, I call up Marie and she usually schedules Johnathan. They are very reliable, and we have had the same caregiver every time. They have tried to make it consistent.

Frank M_24

My dad appreciated the help that he got. I would recommend them as they were on time when we needed them.

Elza H

They help me in a time of great need, coming to the plate when I need them the most. They are responsive, professional, and on top of everything.

Conrad B_2

They were all knowledgeable and nice. I liked that I could count on them.

Becky E

She has an excellent caregiver, Consuela is the best. She is gentle, sweet, and skilled. She doesn't sit around. I would recommend them as the care is good. The management is good and responsive to finding a good match. They provide what is necessary.

Anonymous_1714142862

They helped the most by relieving me from having to care for my dad. I liked that they are very reliable and they were on time.

Virginia T_1

I wish they were there every day of the week but they are a great help to my aunt when they are there. The agency is always available and takes care of my aunt well.

Annette O

They might have saved her life because she wasn't able to do much, and she still tried to get up. They were easy to talk to, and they did really good reports.

Geraldine M_4

It made all the difference so my mom could live independently. I was able to have them come the first day I called.

Leila W_2

They help by doing what they are told. I like Marie the most.

Patricia W_33

I've dealt with other agencies that were poor with customer service and I think 1Heart's greatest asset is their customer service. I like that it was very easy to change staffing, there were hiccups but they were addressed quickly. It was the standard in the community as far as the rates, it helped me with our needs.

Jeanette C_6

They have good communication and really nice caregivers. They were very responsive, and helpful, answered calls, and got me help right away.

Betsy O_2

It was very helpful to provide care when I couldn't be there. I like that they were responsive and followed through with our needs.

Provider Response

Crockett G

It allowed her to stay in her current facility. They were prompt and pleasant.

Provider Response

Ruth J_6

The agency made my experience positive because they provide good caregivers. I would recommend them because I like that they are consistent, they provide good caregivers, and we've been happy since we started with them at the beginning of the year.

Provider Response

Larry H_22

They provide companionship for my father. They could have more communication.

Gloria Maria R

I am not sure how the caregivers could have had a greater impact. The caregivers helped the most by being attentive and caring to the client. I liked that the people that they sent were quality and dependable people.

Benjamin S_5

I don't live with my dad so the services have helped a lot. I would recommend them because we had consistency with the caregiver, they were flexible when we needed the caregiver, and they have good communication.