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(800) 558-0653

1Heart Caregiver Services - Thousand Oaks Westlake Village, CA

3625 E. Thousand Oaks Blvd. Ste 323, Westlake Village, CA 91362

(800) 558-0653 (Caring Family Advisor™)

4.76

(13 reviews)

Offers Home Care

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Reviews of 1Heart Caregiver Services - Thousand Oaks in Westlake Village, California

4.76

(13 reviews)

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Virginia T_1

    5

    March 14, 2024

    I am a current client of this provider

    I wish they were there every day of the week but they are a great help to my aunt when they are there. The agency is always available and takes care of my aunt well.

    Annette O

    5

    March 14, 2024

    I am a past client of this provider

    They might have saved her life because she wasn't able to do much, and she still tried to get up. They were easy to talk to, and they did really good reports.

    Geraldine M_4

    5

    February 28, 2024

    I am a past client of this provider

    It made all the difference so my mom could live independently. I was able to have them come the first day I called.

    Leila W_2

    5

    January 18, 2024

    I am a current client of this provider

    They help by doing what they are told. I like Marie the most.

    Patricia W_33

    4

    January 18, 2024

    I am a current client of this provider

    I've dealt with other agencies that were poor with customer service and I think 1Heart's greatest asset is their customer service. I like that it was very easy to change staffing, there were hiccups but they were addressed quickly. It was the standard in the community as far as the rates, it helped me with our needs.

    Jeanette C_6

    5

    December 13, 2023

    I am a past client of this provider

    They have good communication and really nice caregivers. They were very responsive, and helpful, answered calls, and got me help right away.

    Betsy O_2

    5

    November 28, 2023

    I am a past client of this provider

    It was very helpful to provide care when I couldn't be there. I like that they were responsive and followed through with our needs.

    Provider Response

    Thank you so much for taking the time to leave us feedback. Our team puts a lot of effort in providing top-notch service that leave a positive experience for your loved one. We are pleased to hear that you are happy with the care we provide. Thank you for choosing 1Heart Caregiver Services. Feel free to let us know if we can be of service again in the future.

    Crockett G

    5

    November 20, 2023

    I am a past client of this provider

    It allowed her to stay in her current facility. They were prompt and pleasant.

    Provider Response

    Thank you so much for taking the time to leave us feedback. Our team puts a lot of effort in providing top-notch service that leave a positive experience for your loved one. We are pleased to hear that you are happy with the care we provide. Thank you for choosing 1Heart Caregiver Services and feel free to let us know if we can be of service again in the future.

    Ruth J_6

    5

    November 13, 2023

    I am a current client of this provider

    The agency made my experience positive because they provide good caregivers. I would recommend them because I like that they are consistent, they provide good caregivers, and we've been happy since we started with them at the beginning of the year.

    Provider Response

    Thank you so much for taking the time to leave us feedback. Our team puts a lot of effort in providing top-notch service that leave a positive experience for your loved one. We are pleased to hear that you are happy with the care we provide. Thank you for choosing 1Heart Caregiver Services.

    Larry H_22

    4

    September 18, 2023

    I am a current client of this provider

    They provide companionship for my father. They could have more communication.

    Duke and Sharon H

    5

    September 16, 2023

    I am a current client of this provider

    My caregivers do so much more for me than I could ever have done myself. I like the high quality of care they have.

    Gloria Maria R

    4

    August 29, 2023

    I am a past client of this provider

    I am not sure how the caregivers could have had a greater impact. The caregivers helped the most by being attentive and caring to the client. I liked that the people that they sent were quality and dependable people.

    Benjamin S_5

    5

    August 29, 2023

    I am a past client of this provider

    I don't live with my dad so the services have helped a lot. I would recommend them because we had consistency with the caregiver, they were flexible when we needed the caregiver, and they have good communication.

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    About 1Heart Caregiver Services - Thousand Oaks in Westlake Village, California

    For more than a decade, 1Heart Caregiver Services has been a premier in-home care service company, providing professional private duty care to seniors as well as to adults who require assistance at home in addressing diverse healthcare needs. 1Heart Caregiver Services prides itself for providing exceptional service through the reliability of its staff and the professionalism of its caregivers. We provide all NON-Medical care like assisting in Activities of Daily Living. We Provide the following services: 1Heart Round- The- Clock-Care- this is a 24 hour care for clients who need more help for 24 hours. Clients who had surgery, just got out of the hospital, dementia and Alzheimer. And also high fall risk clients. 1Heart Custom Care- Minimum of 4 hours and up. Depending on the needs of the client. 1Heart Care Express- inclusive of 4 hours of service and 12 miles. We provide driving caregivers to clients who need to go to doctors appointments, run errands, attend family events.

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