This was a terrible service. I called repeated for the 4 terrible months they were assigned to the care of my grandmother - I asked for information (ie. packet about the company) - nothing; I asked for a care plan - 4 weeks later I finally got a call from the care manager and there was little to no information provided; I called to get a TB test done for a move and got promises of delivery but it was late; it took 5 days to get a walker and they sent a heavy one that is useless; they seemed to only want to communicate to the doctor that selected them and had 'control' (her words) over them; the only repeated phone calls I got was from a social worker that was threatening to my family and did more talking than listening; they insisted on more care but still decided to come only once per week; no xray to check acute back pain, just gave narcs; the doctor controlled them and told me they didn't want to 'waste money' coming more than once a week or sending staff to help her bathe since I was already hiring some home caregivers; I finally got around to changing to a responsive, responsible hospice and they will not cooperate whatsoever. What a nightmare. You can choose your own hospice, do not put up with places more concerned with how they get paid and who they are connected with - your loved one deserves better care.
Olympus Hospice Inc
Offers Hospice
4 Reviews
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(800) 973-1841
Reviews of Olympus Hospice Inc
Hospice Reviews for Olympus Hospice Inc
December 22, 2017
I am a past client of this provider
August 01, 2017
I am a past client of this provider
Our family is very thankful for services you provided. It was a hard time for us and you guys were very patient and accommodating with all the requests we had ( we had quite a few). Most importantly you get a live person ( nurse) no matter what time you call ( midnight, weekends) who will take care of any situation on hand ( medications, supplies which they would deliver in the middle of the night). Very impressed.
Thank you again Olympus.
July 21, 2017
I am a past client of this provider
I don't know where to start.. Losing a parent to pancreatic cancer is a devastating experience. Everything is fine and suddenly you are told he has few months, that's it. When we got introduced to the idea of hospice I was hesitant, but choosing Olympus was by far the best decision we made. From the very first call they've made to the very end Olympus was helping us every step of the way, caring for my father and helping us to deal with the unfortunate and unexpected fact that my dad is going to go soon. From the admitting nurse( Zara ) to the follow up nurses, to the social worker- I felt like I had an extended family which I never knew about. But the most surprising thing was that we didn't have a good insurance, it was some kind of Medi-Cal HMO that gave them a hard time and they wasn't even sure if they will get paid. Yet, that didn't stop Olympus staff from caring for my father like their own. Our family was deeply touched by their approach and we are eternally grateful for everything they have done for us.
Anna
May 30, 2017
I am a past client of this provider
We thought their unresponsiveness was frustrating...but that was nothing compared to the botched catheter that sent my Dad to the ER with massive trauma to his urethra. I wouldn't leave a stray cat in the care of this so-called hospice.
About Olympus Hospice Inc
HOSPICE SERVICES ARE PROVIDED BY A TEAM OF HEALTHCARE PROFESSIONALS OF VARIOUS DISCIPLINES, INCLUDING:
HOSPICE PHYSICIAN
- Complements and works with patient’s attending physician
- Available for consultations and visits at patient’s residence
- Oversees and evaluates patient’s plan of care and pain management
REGISTERED NURSE:
- Assesses patient needs
- Plans and organizes care to be provided
- Implements the plan of care to manage and control pain and other symptoms
- Trains, assists and educates the patient’s family/caregiver/facility staff
SOCIAL WORKER:
- Provides psycho-social and emotional assessment, intervention and support.
- Helps the patient and family cope with illness.
- Provides information and referrals to community resources and protective services.
- Bereavement support for family members.
THERAPISTS:
- Physical Therapist
- Occupational Therapist
- Speech Therapist
- Music Therapist
- Massage Therapist
SPIRITUAL COUNSELOR:
- Facilitates communication between clergy of all denominations and patient/family.
- Available to assist patient and family with spiritual issues regarding life and death.
- Provides spiritual support for patient and family.
IDG-INTERDISCIPLINARY GROUP
- IDG team is responsible for development and review of the beneficiary’s plan of care. IDG consists of the following hospice employees: MD, RN, MSW, Pastor or office counselor.
HOSPICE AIDE:
- Assists patient with personal care
DIETITIAN:
- Assists with evaluating patient’s nutritional needs
VOLUNTEER:
- Volunteers offer companionship and socialization.
BEREAVEMENT:
- We are committed to providing information, education and resources to help those who are going through a period of bereavement.
Our goal is to offer the greatest quality of care to our hospice patients and their loved ones. We provide care that is not only designed to alleviate physical symptoms and pain, but to lend spiritual and psychological support. We value our patients’ comfort and sense of dignity. We are committed to those who are in our care, to their families, and to our employees.
Services and Amenities of Olympus Hospice Inc
Medicare
- Medicare Provider Number: 751581
- Ownership Type: Proprietary Corporation
- Date Certified: 08/27/2014
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