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(800) 558-0653

Bay Home Care Svc - San Jose, CA San Jose, CA

1211 Park Ave, San Jose, CA 95126

(800) 558-0653 (Call a Family Advisor)

5

(6 reviews)

Offers Home Care

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Reviews of Bay Home Care Svc - San Jose, CA in San Jose, California

5

(6 reviews)

    Jack L.

    5

    January 13, 2023

    I am a past client of this provider

    As a long standing Bay Home Care Services client, I am more than pleased to share my thoughts with the professional care that I have received from Bay Home Care Services from June, 2020 to September, 2022, and again from December, 2022 to January, 2023. As a live-alone widower, I have had two contracts with BHCS. The first was for a dislocated hip recovery. The second contract was for bacterial pneumonia complicated with a heart problem. At this time, I have fully recovered from both episodes. I credit a major factor in my recovery for the excellent post-hospital care that I received from BHCS. During my tenure under BHCS, I worked with management (Diana and Tahmineh) and four caregivers. I found that this team from BHCS to be highly professional, competent, and extremely caring about my rehabilitation during my contracts with the Company... If, indeed, I should experience another condition in which would require post-hospital home care, my first call will be to Bay Home Care services!

    Scott G A

    5

    January 30, 2020

    I am a past client of this provider

    Bay Home Care Services provided my wife and I with outstanding services and we heartily recommend them. We needed help with light chores, driving my wife to medical appointments and shopping for groceries. Our caregiver was more than a caregiver -- always on time, flexible for doctors appointments, fun to be around, and very supportive with everything required. From the time we called everyone was prompt, professional, and backed up their commitments with excellence. We are very satisfied with Bay Home Care Services.

    BAshman

    5

    March 28, 2019

    I am a current client of this provider

    A new client, and very satisfied with Jane and Diana. I am recovering from a broken ankle so need help with getting around my home. Bay Home Care makes coverage easy and thorough. Highly recommend this service. Bill A. - San Jose

    Provider Response

    We are pleased to hear, that you appreciated our communication with you to define your home care needs, along with coordinating the arrangements to move from the rehab back to your home. Thank you, Bill, for enjoying our services and working with us.

    Present client

    5

    February 15, 2019

    I am a current client of this provider

    I am so happy to have discovered Bay Home Care Services. I don’t know where we would be without them, as no other home care agency was able to follow through on promises to provide skilled caregiving for my mom who is now in advanced old age with serious difficulties on many fronts. We are still able to keep mom at home largely because Bay Home Care provided us with a caregiver who is not only loving and kind, but skilled in transfers to/from her wheelchair, and gifted also in dementia care. Other agencies used a lot of my time discussing our needs, but were unable to follow through. Interviewing the unqualified candidates they sent us is not something I have time or energy for, while trying to manage my mom’s complicated care. Having revealed the depth of our needs, other agencies (whose advertising had promised the sky) did not even bother to answer my inquiries! Not only was Bay Home Care able to provide me with “boots on the ground” – the actual skills without which all the talk is such a waste of time – but their office support has also been wonderful. The staff has been pleasant, friendly, responsive, and accommodating. To my great relief, I don’t feel like I’m dealing with a faceless company. They did not subject me to any of the corporate behavior I find so insulting – i.e. the glib marketing pitches that lead nowhere, except to increasing my own stress and fatigue from trying to provide 24 hr hospital-level care in the home without being a health professional myself. The great support of Bay Home Care has brought me peace of mind in the knowledge that my mom is as safe as possible, with her many needs kindly and capably looked after. Our caregiver has never been late, in fact she always arrives a few minutes early. After acting as mom’s caregiver myself for the past fifteen years, I considered myself “the expert” on her daily needs. Whether from fatigue or general burn-out, I was wrong however: After our Bay Home caregiver took the initiative to suggest important improvements to mom’s nutrition and safety, her condition not only stabilized, it greatly improved! Her physicians are pleased! She is also much calmer and happier. Our family is most fortunate to have our mother so well looked after by Bay Home Care Services!

    Provider Response

    Nothing fills our hearts with greater joy than clients that are so happy and content as you are with our services. It is our duty to provide skilled, loving and kind care to all our customer, because they are family to us. Interaction with the people related to the clients therefore is highly important. We keep a constant communication flow going, so that all people involved in this partnership are always in the loop about updates in care, needed appointments, new adjustments, anything that makes the client's life as comfortable and safe as possible.

    Joren

    5

    January 25, 2019

    I am a current client of this provider

    My family needed help ASAP when my mother was released from the hospital. We tried a few places, but Bay Home Care was able to get somebody to the house on a temporary basis almost immediately while they arranged for someone long term. We've been very happy with the care and help they provide for my mom. They're not only good company, but are able to be very persistent to make sure she does her exercises. They've been very responsive to scheduling changes, even on relatively short notice, and have never been late.

    Provider Response

    Dear Joren, Bay Home Care Services appreciates your detailed feedback. I'm pleased to read that your mother's experience is in line with our core principles of dedication, reliability, attentive care, positive encouragement during time of recovery, flexibility and time management. Our caregivers will be delighted to hear about your positive review and your appreciation.

    DC

    5

    June 12, 2018

    I am a current client of this provider

    We found a caregiver through Bay Home Care Services who's been working with my dad for about two month now. Overall, we're very happy with the individual who's caring for my dad. She's been very caring, very professional, very punctual and also very flexible in the event that we have a change in schedule or something like that. The individual who helped us coordinate and get the caretaker in place has also been great; very understanding, very supportive, very professional and very timely in terms of feedback and response. I would say in general, we're very pleased.

    Provider Response

    Dear DC, Bay Home Care Services is very pleased to hear about your satisfaction with our professional, personal and loving care. Receiving the weekly report from your dad's dedicated care giver about the improvement after his health issues and to see how much he is looking forward to the care giver's arrival every day gives all of us the greatest joy. It is also very rewarding for the care giver to see while working with your dad, how he thrives now physically and emotionally after his severe diagnoses and all the following treatments. Also working with you and your family has been very pleasant and extremely well coordinated for most effective home care. Many thanks for this great teamwork.

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    Services and Amenities of Bay Home Care Svc - San Jose, CA in San Jose, California

    Range of services

    • Range Of Services Extra:

    About Bay Home Care Svc - San Jose, CA in San Jose, California

    Bay Home Care Services provides the best quality care from the comfort of your own home. Our Professional Caregivers are trained to assist With flexible care options: Live-In / Hourly / 24/7 Care.

    We hope to build a strong and long-lasting relationship with you, and we work very hard to make sure our clients feel comfortable and loved. Our services extend to seniors, adults, patients, and the elderly who are looking for non-medical home care services.

    We at Bay Home Care Services are passionate about the help we provide and we work long and hard to make sure all our clients are safe, comfortable, and most importantly, happy. Not only do we help with everyday tasks and home care services, we also want to make sure our clients still spend time with the activities of daily life.

    We provide the following services:

    Companionship

    Spending quality time and having real conversations with clients, and also helping with different activities.

    Personal Care

    Assisting clients with bathing, dressing, personal hygiene and grooming.

    Meal Planning

    Preparing food and help with feeding.

    Exercising

    Helping clients with walking and other physical activities.

    Light Housekeeping

    Laundry, changing linens, making beds, cleaning kitchen and bathrooms.

    ​​Transportation

    Driving clients to doctor appointments, friends, family, shopping, and errands.

    ​Mobility

    Assisting the clients with transferring, ambulating, and/or positioning.

    ​Specialized Care

    We also provide care to Alzheimer and Dementia patients. In addition, we provide Transition and Respite (short-term) care.

    Map of Bay Home Care Svc - San Jose, CA

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