1 plus 1 Cares San Jose, CA

Naomi

Fatima and team have been essential in helping me care for my mom who is incontinent and has dementia. They have been extremely responsive and flexible. The caregiver they sent was kind to mom, helpful and very experienced. Both the caregiver and the agency communicate easily and freely. If you need help with a loved one, don't hesitate to use 1 + 1 Cares!

J kapp

They quickly paired me with a great caregiver and follow up often and stay in touch

Nic M

Our agent, Hariett, has been very attentive and accommodating. There have been a couple of hiccups in the scheduling on my end, and Hariett worked quickly to resolve those for me and my Mom. She also made sure to find a great match for my Mom! My Mom said that her caregiver, Elvira, is incredibly sweet, personable, and helpful, and can't wait for the next home visit. Thank you, Hariett and Elvira, for making sure my Mom is in good hands!

Neha Arora

1+1 cares has been a godsend in assisting with my father's care. We needed help very quickly and were referred to the agency by a nurse. From day 1 Hariett and the other ladies we spoke with were very helpful in finding care quickly. There have been times when I've needed someone in a matter of hours and they do their best to assist. They are also great about keeping me updated. We specifically needed male caregivers and all the gentlemen who have come through the agency are helpful and take the time to assist with whatever is needed for my dad. We currently have 24 hour care from the agency and are very thankful to have someone to assist us in this difficult time.

Mary M

Provided caring, dependable, experienced caregivers for my mom, who suffered from dementia. Communication with this agency as well as the caregivers was excellent. They never kept me waiting. The caregivers were trustworthy, helpful and supportive. I can’t think of anything the agency could have improved upon.

rick n

We were referred to 1-plus-1 cares and very happy with how they helped us provide care for our elder dad. They have a difficult job trying to match care givers with Clients as far as scheduling, but they were very responsive to our demands and constantly kept in touch checking on the performance of the caregiver. They were very responsive and available to answer all our questions/concerns. Would highly recommend them for your at-home elderly care needs.

Celia C.

Caregivers are all wonderful. Our long time caregivers, Fononga and Lucy, are both fantastic. They take excellent care of my elderly mother. Office does a great job of finding substitute caregivers, often on very short notice, and we have been happy with subs sent . Shiela has been especially helpful in finding subs and keeps us informed of her progress in finding subs which I really appreciate. Would definitely recommend this agency.

AandJ

Fatima was kind, patient, understanding of our parents’ situation and arranged for an excellent caregiver who was flexible, prompt and helpful with their care as well as with giving great suggestions from her past experience. At all times both these ladies communicated with both me and my sister in another city. Very happy with their great customer service & efficiency.

Sajid

They were able to quickly provide me a well-matched care provider for my father's in-home care. They had the best rates of all the agencies I spoke to in the area by far. Their paperwork and billing process was efficient and streamlined, and they sent me detailed invoice on a weekly basis before charging my bank account directly. Their staff member Fatima on the phone was very courteous and helpful. The caregiver himself turned out to be a great fit with lots of experience and very punctual and communicative throughout my father's stay in my house for 6 months. I would strongly recommend 1plus1 and would be happy to use them again.

TJKA

After struggling though with other companies who took forever to handle things, I was referred to 1 Plus 1. I called at 3pm on a Friday afternoon and by that evening had care arranged for the next week. They allowed me to interview my caregiver in advance which also was important to me. Their rates are reasonable and their billing system allows me to review the bills on Mondays before they pull funds on Thursdays. The caregiver they sent for the week was an absolute angel. Everyone was on time, professional and gentle and loving with my dad. Any questions or changes I needed to make were handled immediately which took so much stress off of me. I recommend them most highly!

My Senior Care

Have relied on 1+1 Care for a few years. The agency are always on top of finding the perfect match in a caregiver. Their charges are low compared to getting the same kind of care with other agencies in the Bay Area. I have not been disappointed in the caregivers. Very caring and understand your needs, and always on time, some caregivers are flexible with hours as well. I would call on this agency again.

LarryF

1 Plus 1, took my call immediately. They sent two different caregivers, S. Nguyen and I. Medina. Both were above and beyond excellent in expertise, knowledge, care and compassion. Thanks so much for you help in this time of stress and loss. Sincerely, Larry F

ameht

Great service to find a caregiver that works for my mom. Excellent follow up and communication. Easy billing setup. Recommend to anyone looking for a caregiver

Gilroy Client

1+1 Cares offers excellent in-home care for our mother. The staff is very friendly and easy to work with. Our caregiver always arrives on time and provides respectful and efficient care/assistance. The agency is very quick to respond to needs and questions. I highly recommend 1+1 Cares to anyone in need of in-home care.

Roland Clutter

the agency provides me with 24/7 homecare. the two staff arrive on time the caregivers are very personable and friendly. both of them are very positive. the caregivers listen to my requests for care and make suggestions to improve my care

KimSanJose

I reached out to 1+1 Cares to set up in home care for my dad when he came from the skilled nursing/rehab facility after his stroke. I worked with Shiela as my primary care contact, who set me up with the in home caregivers. Shiela was very responsive to my needs and I was very pleased with all of the caregivers that helped my dad. They were always on time and very professional. I appreciated them all. I would highly recommend 1+1 Cares.

George nmi B

This review is based on the fact that my wife had a terminal disease and I needed someone to help me care for her. One plus One was referred to me through Hospice. Lady M. became my contact source in finding and filling my needs for a caregiver. She was a very kind and caring person, who always made every attempt to provide any and all assistance. Lady M. was attentive and bent over backwards to help any way she could. If she wasn't available, then others filled in to help. I was fortunate that Lady M. matched me up with a caregiver, who made every effort to comfort my wife, to the very end. I highly recommend One Plus One, if they are in need of care for themselves or a loved one. Their prices were also very competitive.

Gorge1

This service is really very responsive to your needs and provided excellent care givers. We were quite pleased with the professional way the business is organized and with the quality of people they provided. Everyone has a personal contact so that you feel listened to and provided for.

amanda99999

1 plus 1 cares was able to get set up the same day to take care of my dad. They were organized, caring, and did so well with my dad. I would recommend them to anyone with a loved one who needs additional care.

NameTaken

My experience with 1plus1Cares has been very helpful and comforting, from my first interactions with the staff, their explanations of their "Premium" delivery model, through the assigning of excellent care workers, to my transition to "Basic" service. The staff is always responsive and ready to answer questions. Their application still has some bugs to be worked out, but the personal touches more than offset the small downsides of the app. Most importantly, the Care Workers are on time, good communicators, and very attentive to my mother's needs.

charly4711

very responsive and caregivers are very patient

Laurie and Mary

We used 1 plus 1 Cares when my father was discharged from the ICU after a severe illness secondary to his chemotherapy treatment. Nestor was the caregiver who was my dad's caregiver for several months. He was kind, knowledgeable and assisted with all personal care and also assisted with Physical Therapy for my dad. My dad was unable to turn over in bed unassisted when he came home, and was ambulating with a walker about 3 months later, when we no longer needed caregiving. Nestor gently pushed my dad to become stronger while also providing compassionate care. All the staff I was in contact with during my dad's convelesence were compassionate and understanding of our needs. I would not hesitate to use them again if needed.

K. S.

We have used 1+1 for over 4 years for my husband's care. He is a stroke survivor and needs help with various activities of daily living. We are very pleased with the care he receives. 1+1 is always able to find caregivers when we need them, even at the last minute.

lorrainerita

Everyone at 1Plus 1 Cares has been very helpful at all times. Arranging schedules and fees. The caregivers have all been able and willing to do what is needed. They have kept in touch and always return a call right away. The caregivers are on time and if there is an emergency they contact you if someone will be late.When there was a conflict of caregiver, they quickly corrected it. The caregivers were very thoughtful and compassionate. I would recommend them .

Cece and Ladisla

We used 1-plus -1 cares when my Mom was evacuated! Evelyn was an amazing care provider and my mom was so happy! Between covid19 and the fires she was really upset and Evelyn at 1-plus 1 made the experience a real success . Thanks 1-plus 1 and Evelyn !

Elizabeth77

1+1 was great! I needed a caregiver for my mom during the day while I was at work just to help smooth the transition after her surgery. They were super helpful and were able to find the perfect caregiver. Always pleasant and responsive whenever I needed to speak to someone in the office. Any time I had a question about billing or anything they got back to me right away. Would highly recommend.

Nancysister

When I called the agency, I was able to talk to someone immediately about the service I needed provided. The verbal communication was very clear and they asked me questions about my brother and his needs.For the past 6 months we hired a caregiver, for my brother, who had had a stroke. After talking with the agency about the needs of my brother, on very short notice, they provided us with a very competent, caring caretaker. If I have to call the agency they always are available and I feel very supported by them. Our caretaker always arrives on time and very professional and compassionate. The caretaker has my phone number and can text me if something is needed. I just live down the street from where my brother is staying and I can pop in at anytime. His caregiver works well with the Nurses that care for my brother. One of the home Nurses mentioned to me how great the caregiver is and he helps my brother with his pills. Our caregiver is like a member of the family. If I have any questions I call the agency and can always talk with someone. Very few times that I had to leave a message, they always call me right back. We have never had any problems with the billing, always correct.

sue 66

I was very pleased with how they took care of my dad. Everyone I talked to was very helpful. I would recommend them to anyone

jermz0203

I highly recommend 1 Plus 1 Cares! They were there for us every step of the way. Everyone I talked to was so friendly and they really cared about my grandma the level of care was as if they were caring for their own grandma. Thank you for making her feel loved and cared for as she past on.

Bruce

I got 1 plus Senior Care. They're prompt and professional. The cost was high, but they were recommended to me by Kaiser. They basically provided housekeeping and management. The price was reasonable.

Caring105745350

One Plus One was very nice, met us immediately, and got set up with us in three days. The woman was nice and caring to my dad, and she was there with me when he died. The price was good for a minimum of four hours. Time management was great.