Interim HealthCare of Walnut Creek, CA Pleasant Hill, CA

Mama's Helper

My almost 93-year-old mom appeared to have had another stroke. She came back from the hospital very weak. We were referred to Interim Health Care with Susan S and Joe B. Susan was available by phone, even after hours, and found just the right in-home caretakers for my mom, who is very choosy. Still she was very pleased by the care she received each day! Joe got us started looking for assisted-living and VA assistance. They both took all the guessing out of helping my mom make adjustments for her life!

Provider Response

Sherrie A - Pleasant Hill

My family used Interim from 2014 - 2015 for my aging parents, especially my mother. Their staff was excellent - caring and very supportive especially given mom’s rapidly declining health coupled with her often agitated disposition. They were stellar during mom’s last week when hospice was warranted. I highly recommend Interim

100yearold

Interim HealthCare has allowed my 100-year-old grandfather to stay in is home. His loving caregiver is like family to us. She has given our family peace of mind that he is well cared for and safe. Don't know what we would do without Interim.

Provider Response

Caryl M

Interim HealthCare of Walnut Creek was recommended to my family by a local senior services advocacy group. The Dirctor knew many of the business owners in the local community through the Chamber of Commerce. Her first words to us when we asked for a home health care recommendation were, if it were her family, she would hands down choose Interim HealthCare of Walnut Creek. When my mother needed 24-hour a day assistance within the home, we were grateful for such an emphatic endorsement. I had used several different home health care agencies when my father was ill, but none were great. I always got the feeling those other agencies were either taking advantage of the employees, or that the employees were not properly screened. I also was often frustrated by the lack of communication with those agencies if there was a problem after hours. Not so with Interim HealthCare of Walnut Creek. They do an extensive screening and training process and communication is their specialty. I could always reach someone by phone or email and get a quick response. If a caregiver wasn't a good fit (my mom could be picky), they would resolve the situation quickly and efficiently. Our primary caregivers were the best; some of them with us for several years. My family will always be grateful to Interim for providing us with such peace of mind. We knew that my mother was in good hands daily, and was allowed the dignity of staying in her home for as long as possible.

Provider Response