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Photos of FirstLight Home Care - Irvine, CA
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Featured Review
Patrick
4
|
April 30, 2024
I'm using FirstLight Home Care - Irvine, CA. Sometimes the people they send over aren't adequate or they're not well informed as to the job, but we finally found someone that's our primary. I'm still looking for a good secondary for the weekend. I hired someone seven days a week, but my primary right now is doing OK. They charge 3% if you use a credit card, which is fine because they get charged the credit card fee. They will charge you the first of the week for the services already done for the prior week. They need to vet their people more, and explain to them that cell phone use is not allowed during working hours. There is cleaning involved. Some of the people that they've sent over have said, "I'm here to care for your mom and sister, but I'm not a housekeeper." They've sent over people that won't lift someone. They should do a better job screening and asking probing questions, but they have a few good people who work for them. They just need to find more.
Reviews of FirstLight Home Care - Irvine, CA in Irvine, California
4.5
(2 reviews)
Patrick
4
|
April 30, 2024
I'm using FirstLight Home Care - Irvine, CA. Sometimes the people they send over aren't adequate or they're not well informed as to the job, but we finally found someone that's our primary. I'm still looking for a good secondary for the weekend. I hired someone seven days a week, but my primary right now is doing OK. They charge 3% if you use a credit card, which is fine because they get charged the credit card fee. They will charge you the first of the week for the services already done for the prior week. They need to vet their people more, and explain to them that cell phone use is not allowed during working hours. There is cleaning involved. Some of the people that they've sent over have said, "I'm here to care for your mom and sister, but I'm not a housekeeper." They've sent over people that won't lift someone. They should do a better job screening and asking probing questions, but they have a few good people who work for them. They just need to find more.
Ashleyc12
5
|
October 28, 2022
Firstlight home care of Irvine has been such a great help in looking for care for my dad. They have been so patient with us. I have spoke with Charith the owner directly and he's been a great help. He helped us every step of the way and I know we will have amazing caregivers at all times for my dad.
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About FirstLight Home Care - Irvine, CA in Irvine, California
When you or your loved one need help at home, turn to FirstLight Home Care of Irvine. We offer complete companion and personal care services for seniors, new mothers, those recovering from surgery, or anyone who just needs a little assistance. We specialize in Dementia and Alzheimers care in addition to Veteran And with our trusted, highly-trained caregivers and additional, innovative services, you’ll have even greater peace-of-mind. We take pride in being trusted with caring for your family and strive to deliver the highest level of care at all times. We look forward to having the opportunity to serve you.
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