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Visiting Angels - Fresno, CA

2350 W Shaw Ave #129, Fresno, CA 93711

(800) 558-0653

Verified Partner

4.8

(127 reviews)

Offers Home Care
Top rated on Caring.com

2023, 2024, 2025

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Reviews of Visiting Angels - Fresno, CA in Fresno, California

4.8

(127 reviews)

    Top rated on Caring.com

    2023, 2024, 2025

    View More

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Donna C_23

    5

    November 20, 2024

    I am a current client of this provider

    We count on them. And Luis is really good. We consider him part of the family. I like the aide that I have. Visiting Angels has gone through a turnover, and I have other concerns, but they don't affect the quality of care.

    Provider Response

    Thank you for taking the time to share your experience! We are thrilled to hear that our communication and timeliness have exceeded your expectations. We strive to provide exceptional service to all of our clients. Your feedback is greatly appreciated.

    LaShawn P

    5

    November 14, 2024

    I am a current client of this provider

    They have helped the most by just helping me know that someone is there for them while I am at work. I like that they are very communicative and tell me if anyone is running late.

    Anonymous_1729512534

    5

    October 21, 2024

    I am a current client of this provider

    The caregiver helps with taking me to appointments. I like that the gal who comes is so friendly and helpful.

    Anonymous_1729512295

    5

    October 21, 2024

    I am a current client of this provider

    I like that they would change the timeframes to meet the patient's needs. I like that they have availability.

    Jack Donald D

    4

    September 26, 2024

    I am a current client of this provider

    They help with laundry. They are always on time, and they do what we ask. They get the job done.

    Provider Response

    Jack, We value your feedback and also your recommendation of Visiting Angels. Thank you for trusting us with your loved one.

    Toni S_4

    5

    September 9, 2024

    I am a current client of this provider

    They had caregivers available to be at my mother's home. I like that they were accommodating to us.

    Provider Response

    Hello Toni, Thank you so much for your feedback on your mother's care. I'm happy to hear that we were able to accommodate your needs. If there is anything else we can do to help you, please feel free to reach out to us anytime. Thank you for giving us the opportunity to provide care.

    Anonymous_1707752525

    5

    August 14, 2024

    I am a current client of this provider

    I don't have to go see my mom and clean the house. What I like is the attention they give to taking care of laundry, cleaning the house, and taking care of my mom.

    Provider Response

    Hello, Thank you so much for your feedback on care and the experience you have had so far. We're glad you find our Angels to be helpful and reliable. We strive to provide the best care possible each day, and we are happy to see your remarks. If there is ever anything else we can do for you, please reach out to us anytime. Thank you again.

    Patricia (_8

    5

    July 25, 2024

    I am a current client of this provider

    I think they do a good job at taking care of my mother, and they do what needs to be done. Everything is going good so far that I know of. I would highly recommend it.

    Provider Response

    Hello Patricia, Thank you so much for your feedback on care. I'm so happy to see that your mother's care is meeting your expectations. Your recommendation is truly the highest praise. As always, if there is anything we can do for your mother's care, please reach out to us anytime. Thank you again!

    Virginia (

    5

    July 16, 2024

    I am a past client of this provider

    The services allowed me to get out of the house as a caregiver. The organization and team were professional.

    Provider Response

    Hello Virginia, Thank you so much for your feedback. I'm happy to hear that you have had a great experience with our caregivers and support staff. I know that having updates on how our loved ones are doing, especially when we can't be there with them, is so important. I'm glad this is happening smoothly. If there is ever anything we can do for your, please do not hesitate to reach out to us anytime. We are always happy to help! Thank you again! -Debbie, owner

    Sandy P_4

    5

    June 28, 2024

    I am a current client of this provider

    We can't say enough about them. I love Debbie. She is doing a fantastic job. She has even stayed with my parents. I like that the employees and office staff are great. They accommodate and do their best to fulfill our needs.

    Provider Response

    Thank you for your kind words! We're thrilled to hear that Debbie and our team are meeting your needs and providing excellent care. We strive to accommodate and support all our clients to the best of our ability.

    Frances Y

    5

    June 14, 2024

    I am a current client of this provider

    Being very tentative to my father's needs such as cleaning his and bathing. They are very understanding about the needs of my father.

    Provider Response

    Hello Frances, Thank you so much for your feedback on the care being provided to your father. I'm happy to see our Angel Caregivers are being attentive in his care. We strive to make good matches for our care recipients and their families. If there is ever anything else we can do for you and your father, please don't hesitate to reach out to us anytime. Thank you again!

    Marian G_3

    4

    May 30, 2024

    I am a current client of this provider

    They allow me to do errands and I don't have to worry about things. Some caregivers are supposed to do some chores, and a few don't do them. Most do, though.

    Provider Response

    Hello Marian, Thank you so much for your feedback. I'm glad to see that our caregivers have been able to help with household items for you. Our goal is ensure that your experience is consistent and meets our quality standards. If you feel some caregivers are not providing the same quality care, we would love to chat with you regarding your needs. We want to ensure our custom care plan aligns with your needs and is communicated clearly to each caregiver. Thank you again for your feedback!

    Betty H_39

    5

    May 15, 2024

    I am a current client of this provider

    The caregiver takes Dick on his walks, and she will take the puppy with them. I like that they send replacements if Adriana cannot make it.

    Provider Response

    Hello Betty, Thank you so much for your comments. I'm so happy to see that our caregiver has been providing excellent care. Further, I am glad to see that if your usual caregiver is not available, your team has been able to send someone to fill in. Our goal is to always maintain consistency in the care you receive. If there is ever anything else we can do to improve your experience with our care, please feel free to reach out to us anytime! Thanks again!

    Dennis V_4

    5

    March 27, 2024

    I am a current client of this provider

    It keeps her occupied so that she doesn't get lonely when I'm not there. They're very friendly, patient, and professional.

    Provider Response

    Hello Dennis, Thank you so much for your feedback on care. We're happy to see our staff has been friendly, patient, and professional. We strive to give every family peace of mind that the care they are receiving is reliable and meets their expectations. If there is ever more we can do, please reach out to us anytime. Thank you again!

    Gregory J_1

    5

    January 26, 2024

    I am a current client of this provider

    They have helped the most with having a companion for my mother. I like that they are timely.

    Provider Response

    Gregory, Thank you for the 5-Star Review. Our Companion care service is important to keep our loved ones in their own home so they feel comfortable but not alone. We are happy that you have trusted Visiting Angels of Fresno to be part of your Family.

    LaDawn W

    5

    January 17, 2024

    I am a past client of this provider

    They helped by getting help or replacements if needed. I like that they were really responsive.

    Provider Response

    Hello LaDawn, Thank you so much for your feedback on the care received. We're happy to see that the caregivers we took were able to provide the care needed, and we are happy to see that our office was responsive to your needs. We strive to be be prompt and thorough. Should there be more we can do for you, please feel free to reach out to us anytime. Thank you again!

    Robin S_17

    5

    December 12, 2023

    I am a current client of this provider

    They send caregivers that care and are trusting. They're not lazy.

    Greg C_6

    5

    November 10, 2023

    I am a current client of this provider

    I like everything in general, they're prompt and always communicating. I like the service; they're cordial to my mom.

    Provider Response

    Hello Greg, Thank you so much for your feedback on care. I'm happy to see that our communication with you has been going well, and that the staff has been prompt as well. If there is ever anything else we can do for you and your family, please reach out to us anytime. Thank you again! -Debbie, owner

    Alice R_8

    4

    October 13, 2023

    I am a past client of this provider

    I didn't have that much of it. When my knee started bothering me, I realized I would like to have more help, and they were able to get me someone. It was nice having someone to follow me. I like that they were here for me.

    Mona C_1

    5

    September 15, 2023

    I am a current client of this provider

    I needed help with chores that required balance. It seems to be efficiently run, and I like the person who was chosen for me.

    Provider Response

    Hello Mona, thank you so much for your feedback on our services. Our caregivers and staff strive to ensure that your specific needs are being met with each visit, and I am happy to hear that we are accomplishing this during our visits. As always, please reach out and let us know if there is ever more we can do to ensure your care plan is customized to your needs.

    Kathi S_1

    5

    August 25, 2023

    I am a current client of this provider

    When it was critical to have someone there with my mother, it helped her. I like that they keep you well-informed, and apparently the people are all very good, seem to be flexible, and were easy to work with.

    Provider Response

    Hello Kathi, Thank you so much for your review. I'm happy to hear that the communication experience you have received has been positive. We strive to be very responsive for each client, and I am glad we have met your expectation in this regard, and I am happy that our caregivers and staff have been able to be there for your all during your time of need. If there is ever anything else we can do, please feel free to reach out to us anytime. Thank you again!

    Mary D_46

    4

    August 14, 2023

    I am a current client of this provider

    They were just keeping an eye on him. He didn't need much and was mobile. They were pretty accommodating for my schedule.

    Pamela W_5

    5

    July 24, 2023

    I am a current client of this provider

    The provider has helped me the most by providing necessary support. I like their concern of making an appropriate match and the quality of caregivers.

    Provider Response

    Hello Pamela, I'm glad to see our caregivers have been providing you the support you need at home. It makes me happy that our office has worked so hard to make sure the caregiver you have is also a good match. We want you to feel comfortable with the caregiver you have in the home. If there is ever anything else we can do, please feel free to reach out anytime. Thanks again!

    Delma M

    5

    July 18, 2023

    I am a past client of this provider

    Before we had the services, I had to rush home really fast to take care of him. After we got the services, I didn't have to rush home after work. I like that the caregiver that we have to take care of my husband is very friendly.

    Shoko M

    5

    June 28, 2023

    I am a current client of this provider

    They provide my mom with companionship. They are responsive and they pay attention to detail. They follow up.

    Provider Response

    Hello Shoko, Thank you so much for your feedback. I'm so happy to see the care your mother is being provided has been detailed and that our office has been responsive to your needs. We strive to work hard to exceed your expectations, and if there is ever anything else we can do for your mother's care, please reach out to us anytime. Thank you again for your kind words.

    Catherine M_23

    5

    June 27, 2023

    I am a current client of this provider

    I would not be able to work if we didn't have visiting angels. Getting to know the caregivers and the compassion.

    Rosemary K_2

    5

    May 25, 2023

    I am a current client of this provider

    She knows what she is doing and frees me up to do other things. I like the caregiver I have.

    Robert D_48

    5

    May 12, 2023

    I am a current client of this provider

    I can get stuff done that I couldn't before. They are very courteous and easy to talk to.

    Provider Response

    Hello Robert, Thank you so much for your kind feedback. I am also glad that the time one of our Angel Caregivers is there allows you time to get things done. It's always so important to have peace of mind while you run errands and handle the day-to-day. I'm happy your experience has been positive. If there is anything else we can do for you, please feel free to reach out to us anytime. Thank you!

    Candy S_2

    5

    March 13, 2023

    I am a current client of this provider

    They have been very helpful with handling my mom, they're really good at that. One thing I like about the services is that they are very responsive.

    Provider Response

    Hello Candy, Thank you so much for your feedback. I'm happy to see that your mom is being well taken care of. Our team works so hard to always respond quickly and effectively, so I am also glad to see that we have been achieving that goal in response time for you. We are always here to help and modify our care plans if/when needed. If there is anything else we can do to help, feel free to reach out to us anytime. Thank again!

    Lisa W_16

    5

    February 28, 2023

    I am a current client of this provider

    It has been a positive experience because generally speaking they have simplified her life. I would recommend them because the Angels have good communication skills.

    Provider Response

    Hello! Thank you so much for letting us know about your experience. I am so happy to see that it's been a positive one and that it has helped to simplify life for you all. We do work very hard to communicate timely and consistently with our families. I'm so happy it's going well. If there is anything else we can be doing for you all, please reach out to us anytime. Thank you again!

    Johan B

    5

    February 15, 2023

    I am a current client of this provider

    They have been very friendly in answering my questions and just seemed to be giving me all the information that I need. It is still pretty new to me and everything is fine, and they are taking care of my wife and I would tell them about the agency.

    Provider Response

    Hello! Thank so much for your feedback. I'm so happy to hear that things are going well with care. Our goal is to always ensure you're happy with care and our care plans are customized to your needs. If there is ever anything else we can do for you all, please do not hesitate to reach out anytime. Thank you again for your feedback!

    Kathy V_5

    5

    January 13, 2023

    I am a past client of this provider

    They are there if I ever have questions. The caregiver we have is wonderful.

    Paulina M

    5

    December 23, 2022

    I am a current client of this provider

    They could consider my mom can be difficult due to dementia. The agency is very accommodating, they inform me of any changes that may occur, they're patient when I have questions.

    Provider Response

    Thank you so much for your feedback, Paulina. I am so happy to hear that our office has been able to accommodate your needs for your mother. We work with individuals with dementia each day, and I am glad that our approach to care has been helping. As always, we are here to help with any care needs you may have. Please continue to reach out to us anytime. Thank you again for giving us the opportunity to provide care!

    Anonymous_5979

    5

    November 30, 2022

    I am a past client of this provider

    I couldn't have made it without them. I really needed them at the time. I liked that they were personable and the girls from the office came to our house to get a good assessment of what we needed and our caregivers were always attentive and always there for us.

    Patty T_3

    5

    October 25, 2022

    I am a current client of this provider

    It has made mine and his life easier. I like that they have been nice and courteous. Our worker, Silvia, is so conscious and seems so responsible.

    Brigitte M

    5

    October 13, 2022

    I am a current client of this provider

    My dad has dementia, so the services are really helpful. They get back to me pretty fast, and they have good caregivers.

    Provider Response

    Hello Brigitte, It makes me so happy that you have had a positive experience. We strive to be detailed in the care plans and care we provide. I am glad we were able to do this for you. If there is more we can do for you and your father, please let us know. We are here to help! :)

    Catherine H_9

    5

    September 28, 2022

    I am a current client of this provider

    They do everything they need to do for her. The caretakers are very nice and easy to talk to. I like that they communicate efficiently.

    Provider Response

    Hello Catherine, Thank you so much for your feedback. Having great communication with our clients and families is the key to having the best home care experience. I am so happy that you have had great matches with your caregivers and that communication has been going smoothly. We are always here to help if you need anything. Feel free to reach out to us anytime. Thank you again!

    Kate J

    5

    August 23, 2022

    I am a current client of this provider

    It contributed to her well being. The girls were professional and they also did light house keeping.

    Provider Response

    Hello Kate, Thank you so much for your feedback on the care that has been provided. I am so happy to hear that improved well-being was experienced here. We find there is a mutual benefit in well-being for our care recipients and their family members as well. We always strive to do the best we can for you and your family. If there is more we can do, please reach out to us anytime. Thank you again for giving us the opportunity to provide care.

    Tanya W_2

    5

    July 14, 2022

    I am a current client of this provider

    They have provided regular exercising for her. I like the people that work there.

    Provider Response

    Hello Tanya, Thank you so much for your feedback! I’m happy to hear that the regular exercise is helping. Keeping mobile is so important in maintaining good health and independence. I’m so glad we can be a part of it and thrilled that you have enjoyed working with our caregivers and staff. As always, if there is anything else we can do for you, please feel free to reach out to us anytime. Thank you again!

    Katherine S_4

    4

    June 23, 2022

    I am a current client of this provider

    They always come when they are supposed to. They get her where she needs to go. They have been dependable and consistent. I think that sometimes the client has issues if the cars are hard to get into.

    Provider Response

    Thank you so much for your feedback, Katherine. We truly appreciate having the opportunity to provide care and are always looking for ways to improve on our visits. We would love to explore how we can better share our updates in the care we provide as well as ensuring our care plans are customized to what you all need from us. Again, thank you so much for your feedback, and we will be following up to see how we can expand on our care plan.

    Bill C_19

    5

    June 11, 2022

    I am a current client of this provider

    They provide good service for my parents. I like their attention to detail.

    Provider Response

    Hello Bill, Thank you so very much for your feedback. I am so glad to hear you are happy with the care that is being provided to your parents. Detail to care is very important to us because we understand each household is unique with different needs. As always, if there is more we can do to assist your parents with care, please let us know. Our office is always here to help in any way we can. Thank you again!

    Judy J_8

    5

    May 13, 2022

    I am a current client of this provider

    Maria is important to me. She does anything like washing my clothes and picks up the room and bathes me. I like that when I've had to change a date or a time, they are always good at letting me change them.

    Anonymous_5299

    5

    April 27, 2022

    I am a current client of this provider

    The caregivers are very caring, careful, and attentive to my mother needs. I like their staff, promptness, and attention.

    Provider Response

    Hello, Thank you for your feedback. I am so happy to hear that the care you are receiving is providing safety and peace of mind. Should you need any further assistance, please feel free to reach out us anytime. Thank you again!

    Dee H_1

    5

    March 9, 2022

    I am a current client of this provider

    They help us most by doing what my mom asks. They are very considerate and respectful. They have been great and very flexible.

    Provider Response

    Hello Dee, Thank you so much for your feedback! I am so happy to hear that the experience your mother has had with has been positive! I am glad to see that you are happy with your caregiver and level of care they are providing. As always, if there is anything else we can do, please reach out anytime. Thank you!

    Sammie P

    5

    January 17, 2022

    I am a past client of this provider

    They really help my mom out. They really connect with her. The service is good. They did what we asked them to do. My mother is not difficult, she is just losing her memory.

    Provider Response

    Hello Sammie, Thank you so much for your feedback. I'm so glad that we have been able to help your mother remain safely at home and that our caregivers have made such a great connection with her. It's truly a special privilege to provide care. Thank you again!

    Dell A

    3

    January 17, 2022

    I am a current client of this provider

    She only comes one day a week for five hours, and that's not very long. There's not very much to do in 5 hours for one day. They don't have enough help. My father is supposed to have someone come 2x a week but they only come 1x a week. The past two weeks they've had to cancel and have had nobody to take their place. They're short staffed.

    Jacqueline L_6

    5

    November 24, 2021

    I am a past client of this provider

    They made the experience positive by giving the support that my stepdad needed to take care of her. I'd recommend Visiting Angels because of their responsiveness.

    Provider Response

    Hello Jaqueline! Thank you so much for your review. I am so glad that our office has been responsiveness to your needs. We truly enjoy visiting with your mother. Should you need anything from us, please feel free to reach out anytime!

    Chris M_18

    4

    November 9, 2021

    I am a current client of this provider

    We recently changed caregivers, and the one we have now is better. The last one wasn't quite hitting the mark. Visiting Angels has been very responsive and helpful.

    Provider Response

    Hello Chris, Thank you so much for your feedback. I am so happy that we were able to find you a good fit with your current caregiver. I am so glad to know our office was responsive to your needs. Please always feel free to reach out to us anytime if there is anything more we can do. I want you to have the best experience! Thank you again!

    Katherine O_1

    5

    October 13, 2021

    I am a current client of this provider

    Its positive because they provide services to my parents, we get relief. I like that they are nationally known, good reputation.

    Provider Response

    Hello Katherine, Thank you so much for your feedback. Providing peace of mind is our goal for our care recipient's families. I am so happy to hear that the care being provided is providing relief for you all. If there is more we can do for you and your family in providing care, please do not hesitate to reach out to us anytime. Thank you again!

    Craig S_4

    5

    September 17, 2021

    I am a current client of this provider

    They help with food. They have good quality and communication.

    Provider Response

    Hello Craig, Thank you so much for your feedback. I am so glad that the quality of the service has meet your expectations. We strive to have consistent and timely communication, and I am glad that your experience has been as such. If there is anything we can do for you, please feel free to reach out to us anytime! Thank you again!

    Stacey B_2

    4

    August 12, 2021

    I am a past client of this provider

    My father provided obstacles in them making a positive impact. It wasn't their fault. They communicated well with me since I wasn't there to see the care.

    Provider Response

    Hello Stacey Thank you so much for your feedback. I happy to see that you received good communication from our office regarding your father's care. Sometimes accepting care can be a challenge, but we hope we have been able to improve his quality of life and independence at home as well as offer you peace of mind that our caregivers were checking in on him. If there is ever anything we can do to help improve care, please let us know! Thank you, as always, for giving us the opportunity to provide care.

    Joy S_5

    5

    June 16, 2021

    I am a current client of this provider

    They have really helped by having someone here to protect me when I fall. They are there for me. I like that they are concerned about how things are going. They check on me.

    Cassey A

    5

    May 18, 2021

    I am a current client of this provider

    They help out if I need help with cleaning and we're not able to do it. They do what's needed to be done. They have really great caregivers. When it comes to scheduling, they're always on it.

    Provider Response

    Cassey - Thank you so much for your feedback. I'm so happy that we were able to help you and your family. We strive to work and accommodate schedules and needs as best as we can. I'm glad that it has been beneficial to you all. As always, if there is anything else we can do for your and your family, please let us know. Thank you again!

    Lanemar

    4

    May 7, 2021

    I am a current client of this provider

    Visiting Angels seems to be on point. My mom really likes her caregiver. They are really awesome, and they are super quick to get back to you. It's convenient because it isn't only just calling; they can also text you, so that's awesome. They are just very quick to respond. What they do is more companionship, some household chores, and helping with showers if they need it. They would also take them to doctors appointments. You could have a different caregiver come in every time, but we opted to have the same caregiver come in every time. We are getting help with MediCal, so that's what they charge, and they charge it through the voucher. If I go over the allotted voucher allowance, I believe it is around $30 per hour. I feel that would be a really good price for what they do.

    Provider Response

    Thank you for your feedback! I'm happy to see that you are receiving prompt responses from our office when you reach out to us. We strive to be prompt in getting you all what you need. I'm so glad that the voucher program you are utilizing is also helping your mother receive care. Thanks again, and always, if there's anything we can do for you, please feel free to reach out to us anytime!

    Kim S_17

    5

    April 28, 2021

    I am a current client of this provider

    They are able to take her to a medical appointment which is a huge relief since my brothers are out of the state. It is just me and my husband. They are there with my mom. They are very good with my mom and also I can get a hold of them any time I need to. I really like that. They have been very accommodating.

    Provider Response

    Thank you so much for your feedback. I'm so happy to hear that the care provided by our caregivers has given you all peace of mind particularly when you're out of state. I'm also glad to hear that you've been happy with the responses and assistance from our office staff. We strive to be responsive and accommodating to what you may need, and I'm glad to see that you have been receiving the service you expect. Thank you again for giving us the opportunity to provide care. As always, please feel free to reach out to us anytime if there's anything else we can do for you!

    Karen _7

    5

    March 31, 2021

    I am a current client of this provider

    She has long-term care. They help her have a great quality of life, even though she doesn't have a lot of things to do. She can talk with them, and has a routine with them. If I had to have someone take care of me, I would ask Visiting Angels. They are easy to deal with, and when I come to see my mom, they are always helping her to eat. They do everything we ask to. The owner is very nice.

    Provider Response

    Thank you so much for your feedback. We truly appreciate it, and I'm so happy to see that the care your mother is receiving is adding that quality to her day-to-day. As always, feel free to reach out to us anytime if there's anything else we can do. Thank you again!

    Lisa H_3

    5

    March 16, 2021

    I am a current client of this provider

    They make sure the client's medications are taken and take her vitals. They do all I ask. They are professional, friendly, and courteous.

    Provider Response

    Hello Lisa, Thank you so much for your feedback on care. I am so happy that you have had a great experience with the level of service you are receiving from our care and office staff. As always, if there is anything else we can do to assist, please reach out to us anytime. Thank you again!

    Marlis P

    1

    February 25, 2021

    I am a past client of this provider

    At the time the impact on my daily life was really bad. That was a bad experience, I would be embarrassed.

    Provider Response

    Hello Marlis, I'm so sorry to hear that you did not have the experience that you expected from us. I understand that we provided short-term care for a few days for you. I wish we had known about the challenges you were facing at that time so that we could have addressed them right away. We strive to correct any issues immediately if we are aware of them. Should there be anything we can do for your, please do not hesitate to reach out. I hope you have continued to do well on your transition home. Our goal is to ensure that each care recipient maintains independence and qualify of life in their day-to-day, and I hope you have been able to do well. Wishing you continued good health and safety.

    Ernest P_4

    5

    February 12, 2021

    I am a current client of this provider

    It has made a difference in my life. It has improved my life and my health. I think they help. They are a good agency. I would rate them the best. I don't have much experience with health care agencies and I have been very happy.

    Provider Response

    Thank you for your review, Ernest. We appreciate your feedback, and I am very happy to hear that having our caregivers come to see you has helped improved your life and health. Our goal is always to provide you with the best care. If there is more we can do for you, please reach out to us anytime. Thanks again!

    Alicia P_1

    5

    January 26, 2021

    I am a current client of this provider

    My mom and I looked forward to her coming because I could relax a little bit. I like that they listen to me and they sent out one caregiver and made her very available. Her name is Melissa and she is the best. My mom and I love her.

    Provider Response

    Alicia, Thank you so much for your feedback. We strive to be prompt in our responses. I'm so happy to know that we were able to match you so well with a caregiver and provide you with the peace of mind for you and your family. Thank you again! :)

    Cheryl F_6

    5

    December 17, 2020

    I am a current client of this provider

    They take her to her eye appointments. I like the owner Debby, She understands how to give good care.

    Anonymous_4293

    5

    December 12, 2020

    I am a current client of this provider

    They drive me to my appointments and just drive me to my doctors. They are attentive to giving the care.

    Provider Response

    Thank you so much for your feedback. I am glad to see that our caregivers have been attentive to your needs during our visits. As always, if there is more we can do for your during our time providing your care, please reach out anytime. Thank you again!

    Eliana (

    5

    November 18, 2020

    I am a current client of this provider

    They have been helpful to my mother while my mother is at work. They are very easy to talk to. The training is good fore the caregiver.

    Provider Response

    Thank you so much for your feedback. It is so helpful to read your remarks and know that we are achieving our goals and providing you all with peace of mind. As always, if there is ever anything we can do to ensure we continue to provide you all with excellent care and service, please reach out anytime. Thank you again for giving us the opportunity to provide care.

    Anonymous_4185

    5

    October 29, 2020

    I am a past client of this provider

    They did a good job keeping her busy while they were there. It was really good. It was really helpful in trying to get some respite care for my mom quickly and the caregivers that came into the home adjusted to my mom which really helped.

    Kim S_14

    5

    October 17, 2020

    I am a current client of this provider

    My mother loves when people come over because of how they treat her. They are kind and caring. They are helpful as well.

    Provider Response

    Thank you so much for your feedback. We strive to be of service, and I am so happy to see that we are helpful to your mother. It warms my heart as well to see that your mother looks forward to our visits. As always, if there is more we can do during our visits with your mother, please reach out to us anytime. Thank you again!

    Judy S_30

    5

    September 23, 2020

    I am a current client of this provider

    They were very informative on their monitoring system. They were willing to do what the client needs to have done.

    Provider Response

    Judy - Thank you so much for your feedback. It makes me happy that you have had a great experience with our agency and the care our caregivers provide. As always, if there is ever more we can do, please reach out and let us know. Thanks again!

    Terry N_2

    5

    September 3, 2020

    I am a current client of this provider

    I have MS, so my expectations to get up and move around weren't very high, but their encouragement to help me get active has helped me so much. They have actually surpassed my expectations. I know people in this industry, and I feel that Visiting Angels' follow through and demeanor.

    Provider Response

    Terry - thank you so much for your feedback on our services. I'm so happy that the care provided by our caregivers has helped with your mobility. We strive to always surpass your expectations. Thank you again!

    David M_20

    5

    August 26, 2020

    I am a current client of this provider

    They always make sure we have a caregiver and they make sure the caregiver is a good match for my mother. They are respective in their responses and there is good communication between me, the office and the caregiver.

    Provider Response

    Hello David - Thank you so much for your review. I'm so happy that the communication from our office and caregivers has met your expectations. Our goal is ensure that the experience you are having is at the highest quality, and we believe strong communication is essential to accomplish this goal. Thank you again for your review. As always, please reach out to us anytime if there anything we can do for your mother's care.

    Marilyn M_8

    5

    August 14, 2020

    I am a current client of this provider

    They give the client a shower and they dress her. They feed her and spend time with her, which gives me a rest. The caregiver is very good. She does everything that is required of her and even the client likes her.

    Provider Response

    Hello Marilyn - Thank you so much for your review. I'm so happy that your mother enjoys the visits with our caregiver and that it has been such a great match! If there's ever more we can do in the care we provide, please feel free to reach out anytime.

    Rudolph R_1

    4

    July 30, 2020

    I am a past client of this provider

    It was something that we needed to have, but it was not life changing. She was already in hospice. The lady that set up everything was very confident, and the people that came were reliable.

    Gayle P_3

    5

    June 18, 2020

    I am a current client of this provider

    The most helpful part is that they are able to give me time to rest and I am able to do things. I like that they know what they are doing.

    Jan B_3

    5

    June 15, 2020

    I am a past client of this provider

    We couldn't have done it without them. When my mother first needed care I didn't know where to turn and a friend recommended them to me very highly so that's why I interviewed them. They were always very caring, accommodating, kind, helpful, and prompt.

    Jennifer M_8

    5

    May 6, 2020

    I am a current client of this provider

    They help the most by taking our position while we leave to run errands. I really love that they are very caring and that they care about what they do.

    Provider Response

    Jennifer, thank you so much for your feedback. It's truly has been a pleasure to be a part of care and getting to know each of you. Your family has been such a blessing to know.

    Lisa W

    5

    April 21, 2020

    I am a current client of this provider

    They've just given me a break so that I can do what I need to. I like that they are always letting me know about things going on.

    Provider Response

    Thank you, Lisa, for your feedback. I'm happy to see that our being in the home has helped provide that peace of mind for you and your family. It's such a privilege to be invited in the home to provide care. As always, if there is ever more we can do to better serve you all, please do let us know. Have a great day!

    Cyndi S

    5

    April 10, 2020

    I am a current client of this provider

    The caregivers do everything we need. I have never had any problem with the company. The caregivers are prompt, reliable, dependable and they do everything I need them to do.

    Pepper K

    5

    April 8, 2020

    I am a current client of this provider

    When I work I want someone to be with my mom. They are awesome. My mom loves her caregiver.

    Lisa B_12

    5

    March 18, 2020

    I am a current client of this provider

    I am not worried about my mom when she is with the caregivers. The company is professional and organized.

    Anonymous_3331

    5

    February 5, 2020

    I am a current client of this provider

    They provide him with companionship, walking, doing puzzles and such, and they'll take him to meals with his friends. They are doing an outstanding job. They do exactly what I ask them to do.

    Rebecca N

    5

    January 21, 2020

    I am a current client of this provider

    They are professional, and when I request something, they follow through and are reliable. I like that they are professional, caring, and follow through with what they say they will do in a timely manner.

    Joshua S_1

    5

    January 14, 2020

    I am a current client of this provider

    My mom is less lonely because she has nice ladies to talk to all the time. We have almost 24-hour care, and she is happy and looks well fed. They are humans with flaws. They are really communicative overall.

    JoAnne C_2

    5

    December 21, 2019

    I am a current client of this provider

    They put my sheets on my bed. They wash my sheets.

    Linda "_1

    5

    December 12, 2019

    I am a past client of this provider

    I've been taking care of her by myself and doing all of her meals. She has dementia, which was gradually getting worse. It took a lot of stress off of me to have them here. It was a socialization for her to have someone else there to talk to. She enjoyed having the caregivers there. I like that they're very easy to get a hold of and talk to and change things for whatever needs to be done. They're very kind.

    Michael L_14

    5

    November 9, 2019

    I am a current client of this provider

    When she needed them, it had a huge impact. They are very responsive to what we needed. Scheduling was easy, and the feedback I got from my mother was good. Everything she said was really great, and everyone was very helpful and kind to her. Some went out of their way and served above and beyond.

    Tim F_1

    5

    October 3, 2019

    I am a past client of this provider

    They did her cooking and took care of her personal hygiene. I liked the communication. It was really good.

    Mary A_27

    5

    September 10, 2019

    I am a current client of this provider

    They have helped my husband by bathing him. I like the care they give.

    Anonymous_2525

    4

    September 5, 2019

    I am a current client of this provider

    I like that they give me a bath, and they help me go buy things. I like their attitude and professionalism.

    Nathan K

    5

    August 27, 2019

    I am a current client of this provider

    I do not have to have them right now this instance. I just want my mom to be used to having people over for when she needs them. I have not had any issues with them whatsoever.

    Harcharan G

    5

    August 20, 2019

    I am a past client of this provider

    They were just what we expected for basic care. They offer good services for people.

    Katherine C

    5

    July 24, 2019

    I am a current client of this provider

    It's only three hours of service, but she uses every minute of it to help us. I can't ask for more. I don't need to tell the caregiver what to do. She just does it. She is very aware and keeps her eyes open for things I might miss.

    Anonymous_1983

    4

    June 26, 2019

    I am a current client of this provider

    They make a difference. They help with the laundry and some cooking. They could do more with my medical condition, and they could help me more with that.

    Lori C_6

    5

    June 6, 2019

    I am a current client of this provider

    They are responsive and easy to access. They text me, and I can text them. I like how this agency responds quickly. They are responsive, and I talked to the owner, so it was not like another mystery person taking the call.

    George W_3

    5

    June 6, 2019

    I am a current client of this provider

    They only come on Sunday's when I have other things to do. They are able to keep her company while I am gone and make sure she doesn't wonder off. I like that they seem to be friendly and confident.

    Chris H_2

    5

    May 29, 2019

    I am a current client of this provider

    They are nice to my mom. They are responsive and answer the phone. The pricing is fair.

    Andrew J

    5

    May 7, 2019

    I am a current client of this provider

    They have made her comfortable and secure. I like the convenience and just about everything. They have been very responsive. Only thing is that they are pricier than most.

    Bonnie S_6

    5

    April 18, 2019

    I am a current client of this provider

    It gives me less to do. It is personal and personable. The aide that comes is nice to work with.

    Brian B_1

    5

    March 26, 2019

    I am a current client of this provider

    It allows me to do other things that I need to do in my life. They are well organized, and they do what they say they're going to do.

    Jane J_5

    5

    February 13, 2019

    I am a past client of this provider

    They were able to help me get in bed so I didn't end up on the floor. I liked the ladies that came. They were very friendly, patient, and they didn't rush me.

    Kurla J

    5

    February 7, 2019

    I am a current client of this provider

    The help has been huge since the caregiver came. They fulfilled many things we needed with one person. Gary is blind and it's hard to introduce anyone. We had the need for specialty therapy. The angels provided that for us. They really listen and the employees that come in are interested in becoming more than just a service person. They want to know your needs.

    Russ W_1

    5

    December 28, 2018

    I am a current client of this provider

    I couldn't have done this without them. I needed help. They're quick and professional.

    Audrey L_1

    5

    November 20, 2018

    I am a current client of this provider

    It makes my life much easier because I am on-call and it is great to have care when I'm gone. They are very accommodating in emergency situations. They are very kind and accommodating. The caregivers are kind and responsible.

    Betty G_14

    5

    November 8, 2018

    I am a current client of this provider

    They don't have the hours available that I need. They could send somebody I know. For a while, I was getting someone different every day and I'd have to teach them all over again. They do a wonderful job I think. They do everything I ask them to do.

    Anonymous_295

    5

    October 10, 2018

    I am a current client of this provider

    They help with taking my loved one to church on Sunday. They are very reliable.

    Joann S_5

    5

    October 8, 2018

    I am a current client of this provider

    They do her shower, they take her to all of her doctor's appointments, and they help with meal prep. The caregiver understood what we needed from the very first day. She could understand my mother and how she thinks. She is always on time. I am so happy with them. They may change the provider from time to time, but the caregivers that come always do the same thing and my mother trusts them.

    Christine M_2

    5

    September 5, 2018

    I am a current client of this provider

    They help her to keep going. She couldn't do things without them. They just have an excellent service. They are accommodating and professional. There hasn't been anything that I couldn't resolve. The staff and administration is top-notch.

    Tod H

    5

    August 23, 2018

    I am a current client of this provider

    It relieves a lot of stress to know that my mom is being taken care of. They're very personable, they get back to me on time, and they try to find a good fit.

    Elizabeth A_5

    4

    August 6, 2018

    I am a current client of this provider

    It was a day and night difference between the first two caregivers and the second two. They could be more consistent with the people that they send to the house. The first two people were very lazy and they just sat there and played with their phones. They don't actually come into the house until 30 minutes after their shift started. They were all nice, but they were unprofessional. The other two that they sent me were right on, as I would expect.

    Peggy S

    5

    July 5, 2018

    I am a current client of this provider

    They do what they promised. He is very relaxed and comfortable when they are here. My husband seems to like them, and they do a good job.

    Faye G

    5

    June 15, 2018

    I am a current client of this provider

    I live a distance away and they seem to have nice people because they'll pick my mother up for a dental or a hair appointment. It really saves me from having to all the way down there, so it's helpful. They've just done what I've needed to have done. It was recommended to me by my brother because they were reasonably priced and willing to do whatever was needed.

    James C. B

    5

    May 22, 2018

    I am a current client of this provider

    They have done a very good job. They follow the instructions they are given beforehand. They listen to what I say.

    Carol R_1

    5

    May 7, 2018

    I am a current client of this provider

    They have helped the most by getting me back on my feet, be more independent, and do things for myself. They are very accessible and answer the phone any time of the day.

    Ginger B

    4

    May 7, 2018

    I am a current client of this provider

    The care is helping me more than my loved one. It takes the weight off of me. The cost of healthcare is very expensive, but Visiting Angels is very easy to work with and they have very good caregivers that come to see us.

    Janice L

    5

    April 20, 2018

    I am a current client of this provider

    They are very professional. When I call to ask for something, for the most part, they are able to accommodate it. In general they are pretty easy to work with. The flexibility and quickness of response to when I call and ask for them to do different things. They will do it right away either that week or the next.

    Dorothy L

    5

    April 6, 2018

    I am a current client of this provider

    They are very informative. If they have a situation like someone is not coming in, they phone me and send someone else. They were going to send a man, and my dad can't have that. They changed that right away. They get him out of the house, and they take him to the grocery store.

    Mark J

    4

    April 5, 2018

    I am a current client of this provider

    They could match the skill levels of the caregiver to the needs of the client. I think having employees that are more well rounded is good.

    Jon T

    5

    March 20, 2018

    I am a current client of this provider

    I like that the caregivers are kind, nice, and work well with my family. They relieve my family of having to provide care all the time for my mother.

    Heidi T

    5

    February 14, 2018

    I am a current client of this provider

    They are reliable and we have the same caregiver every time. It's reasonably priced and they are able to accommodate us extra times. They give peace of mind so that I don't have to worry about my mother's care.

    Doug S_6

    4

    January 5, 2018

    I am a current client of this provider

    When they met with us, they were very friendly, and willing to work with us. They have had a major impact on my loved one's life because they're bringing food to him, so his health has improved. For me, it's good to know he has additional care.

    Sharon G

    5

    December 8, 2017

    I am a current client of this provider

    I have already recommended Visiting Angels to others. I told them that the manager is super responsive. The caregivers from Visiting Angels are caring, skilled, and well-trained. I am in LA, and my parents are in Fresno. The services give me peace of mind because the caregivers do things I would do if I was in Fresno.

    Bob G_1

    5

    November 16, 2017

    I am a current client of this provider

    Visiting Angels has very enthusiastic and careful caregivers. Visiting Angels has been able to help us do many things around the house that me and my wife cannot do.

    Gerald J_1

    5

    November 3, 2017

    I am a current client of this provider

    Visiting Angels' caregiver does everything we hoped. Visiting Angels' caregiver allows me to have the time to myself to play a little golf.

    Pamela D_4

    5

    November 3, 2017

    I am a current client of this provider

    Visiting Angels has good caregivers working for them. The most helpful aspect of my mother's services is the help she gets when showering.

    Ben V_1

    5

    October 12, 2017

    I am a current client of this provider

    When I got ready to do home care I learned that the owners of Visiting Angels really make all the difference. The care provides me with not having to worry about scheduling people.

    Kristin K_2

    5

    October 6, 2017

    I am a past client of this provider

    Visiting Angels is incredibly professional. The staff is always responsive. The caregivers helped my loved one with medication, driving places, and cleaning out her refrigerator. They helped her with everything.

    Anonymous_410

    4

    September 6, 2017

    I am a current client of this provider

    Visiting Angels has a big turnover rate and they can't keep people. Visiting Angels makes my life better because I can get out of the house and not worry about my loved one.

    Frank L

    5

    August 12, 2017

    I am a current client of this provider

    We have been very happy with our caregivers from Visiting Angels, and they have been very responsive in helping us out. The service from Visiting Angels helps us a great deal. We have good caregivers, and the services take the worry away from us.

    Tami L

    5

    August 9, 2017

    I am a current client of this provider

    Visiting Angels is a polite company, they made sure all of our questions were answered. Visiting Angels only came for three days, but they made the client very happy during that time.

    Conrad B

    5

    August 7, 2017

    I am a current client of this provider

    The caregivers are always on time to work. I am able to go places, and do things that I wouldn't be able to do without Visiting Angels.

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    About Visiting Angels - Fresno, CA in Fresno, California

    Visiting Angels - Fresno, CA is a Senior Care provider in Fresno, California that offers residents Home Care services. Contact Visiting Angels - Fresno, CA for more details on services and rates.

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    Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

     

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