Visiting Angels - Fresno, CA

Offers Home Care

74 Reviews
Call (800) 973-1841
Visiting Angels - Fresno, CA (800) 973-1841
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Reviews of Visiting Angels - Fresno, CA

74 Reviews Write a review

Home Care Reviews for Visiting Angels - Fresno, CA

August 26, 2020

By David M_20

I am a current client of this provider

They always make sure we have a caregiver and they make sure the caregiver is a good match for my mother. They are respective in their responses and there is good communication between me, the office and the caregiver.

Provider Response

Hello David - Thank you so much for your review. I'm so happy that the communication from our office and caregivers has met your expectations. Our goal is ensure that the experience you are having is at the highest quality, and we believe strong communication is essential to accomplish this goal. Thank you again for your review. As always, please reach out to us anytime if there anything we can do for your mother's care.

August 13, 2020

By Marilyn M_8

I am a current client of this provider

They give the client a shower and they dress her. They feed her and spend time with her, which gives me a rest. The caregiver is very good. She does everything that is required of her and even the client likes her.

Provider Response

Hello Marilyn - Thank you so much for your review. I'm so happy that your mother enjoys the visits with our caregiver and that it has been such a great match! If there's ever more we can do in the care we provide, please feel free to reach out anytime.

August 04, 2020

By Anne S_21

I am a past client of this provider

It would be much easier if it was more clear what tasks they could do around the house. She never knew if someone would cook or not and what experience level they were. It is hard to say, I would just like a more consistent client-caregiver relationship.

July 30, 2020

By Rudolph R_1

I am a past client of this provider

It was something that we needed to have, but it was not life changing. She was already in hospice. The lady that set up everything was very confident, and the people that came were reliable.

July 13, 2020

By Alicia P_1

I am a current client of this provider

They aren't here every day. They remind me daily that there is somebody out there that I can call if I need to. They give me a sense of security that she has a caregiver that loves her and that she sincerely loves. They called me right back. I was trying to find someone through several agencies and they were the only ones who called me back immediately. They sent someone out to evaluate my mom. They took time with my mother. The lady that came out was knowledgeable and understandable for my mom. She gave us our caregiver, Melissa, who is the best caregiver!

Provider Response

Alicia, Thank you so much for your feedback. We strive to be prompt in our responses. I'm so happy to know that we were able to match you so well with a caregiver and provide you with the peace of mind for you and your family. Thank you again! :)

June 18, 2020

By Gayle P_3

I am a current client of this provider

The most helpful part is that they are able to give me time to rest and I am able to do things. I like that they know what they are doing.

June 15, 2020

By Jan B_3

I am a past client of this provider

We couldn't have done it without them. When my mother first needed care I didn't know where to turn and a friend recommended them to me very highly so that's why I interviewed them. They were always very caring, accommodating, kind, helpful, and prompt.

June 05, 2020

By Katherine S_4

I am a current client of this provider

They are doing what she needs them to do, she just needs a driver and help with groceries. She only wants her to do certain things. The caregivers still shows up, but their communication should improve.

Provider Response

Thank you so much for your feedback, Katherine. We truly appreciate having the opportunity to provide care and are always looking for ways to improve on our visits. We would love to explore how we can better share our updates in the care we provide as well as ensuring our care plans are customized to what you all need from us. Again, thank you so much for your feedback, and we will be following up to see how we can expand on our care plan.

May 06, 2020

By Lisa H_3

I am a current client of this provider

They help the most with texting me instead of calling because most people don't do that and I work and can't answer the phone all the time. I like that they send us texts and are always keeping me updated and sending me the forms that I want from the services.

May 06, 2020

By Jennifer M_8

I am a current client of this provider

They help the most by taking our position while we leave to run errands. I really love that they are very caring and that they care about what they do.

Provider Response

Jennifer, thank you so much for your feedback. It's truly has been a pleasure to be a part of care and getting to know each of you. Your family has been such a blessing to know.

April 21, 2020

By Lisa W

I am a current client of this provider

They've just given me a break so that I can do what I need to. I like that they are always letting me know about things going on.

Provider Response

Thank you, Lisa, for your feedback. I'm happy to see that our being in the home has helped provide that peace of mind for you and your family. It's such a privilege to be invited in the home to provide care. As always, if there is ever more we can do to better serve you all, please do let us know. Have a great day!

April 10, 2020

By Cyndi S

I am a current client of this provider

The caregivers do everything we need. I have never had any problem with the company. The caregivers are prompt, reliable, dependable and they do everything I need them to do.

April 08, 2020

By Pepper K

I am a current client of this provider

When I work I want someone to be with my mom. They are awesome. My mom loves her caregiver.

March 18, 2020

By Lisa B_12

I am a current client of this provider

I am not worried about my mom when she is with the caregivers. The company is professional and organized.

March 12, 2020

By Karen _7

I am a current client of this provider

They jumped on everything and got therapy for her. They are kind, sweet, patient and all of them have had very good training.

February 05, 2020

By Anonymous_3331

I am a current client of this provider

They provide him with companionship, walking, doing puzzles and such, and they'll take him to meals with his friends. They are doing an outstanding job. They do exactly what I ask them to do.

January 28, 2020

By Sandy P_4

I am a current client of this provider

That is the whole reason we reached out to them. The first company wasn't like this. My parents and both my sisters and I couldn't be more happy and thankful we have them. This is our second agency we have dealt with. They are far superior. The staff is very caring and warm towards our parents. The fit is excellent for all of us. Anytime they have to send out a sub they are always really good. We haven't turned anyone down. Their hiring process is great.

January 21, 2020

By Rebecca N

I am a current client of this provider

They are professional, and when I request something, they follow through and are reliable. I like that they are professional, caring, and follow through with what they say they will do in a timely manner.

January 13, 2020

By Joshua S_1

I am a current client of this provider

My mom is less lonely because she has nice ladies to talk to all the time. We have almost 24-hour care, and she is happy and looks well fed. They are humans with flaws. They are really communicative overall.

December 21, 2019

By JoAnne C_2

I am a current client of this provider

They put my sheets on my bed. They wash my sheets.

December 12, 2019

By Linda "_1

I am a past client of this provider

I've been taking care of her by myself and doing all of her meals. She has dementia, which was gradually getting worse. It took a lot of stress off of me to have them here. It was a socialization for her to have someone else there to talk to. She enjoyed having the caregivers there. I like that they're very easy to get a hold of and talk to and change things for whatever needs to be done. They're very kind.

November 08, 2019

By Michael L_14

I am a current client of this provider

When she needed them, it had a huge impact. They are very responsive to what we needed. Scheduling was easy, and the feedback I got from my mother was good. Everything she said was really great, and everyone was very helpful and kind to her. Some went out of their way and served above and beyond.

October 03, 2019

By Tim F_1

I am a past client of this provider

They did her cooking and took care of her personal hygiene. I liked the communication. It was really good.

September 10, 2019

By Mary A_27

I am a current client of this provider

They have helped my husband by bathing him. I like the care they give.

September 05, 2019

By Anonymous_2525

I am a current client of this provider

I like that they give me a bath, and they help me go buy things. I like their attitude and professionalism.

August 27, 2019

By Nathan K

I am a current client of this provider

I do not have to have them right now this instance. I just want my mom to be used to having people over for when she needs them. I have not had any issues with them whatsoever.

August 20, 2019

By Harcharan G

I am a past client of this provider

They were just what we expected for basic care. They offer good services for people.

July 24, 2019

By Katherine C

I am a current client of this provider

It's only three hours of service, but she uses every minute of it to help us. I can't ask for more. I don't need to tell the caregiver what to do. She just does it. She is very aware and keeps her eyes open for things I might miss.

June 25, 2019

By Anonymous_1983

I am a current client of this provider

They make a difference. They help with the laundry and some cooking. They could do more with my medical condition, and they could help me more with that.

June 05, 2019

By Lori C_6

I am a current client of this provider

They are responsive and easy to access. They text me, and I can text them. I like how this agency responds quickly. They are responsive, and I talked to the owner, so it was not like another mystery person taking the call.

June 05, 2019

By George W_3

I am a current client of this provider

They only come on Sunday's when I have other things to do. They are able to keep her company while I am gone and make sure she doesn't wonder off. I like that they seem to be friendly and confident.

May 29, 2019

By Chris H_2

I am a current client of this provider

They are nice to my mom. They are responsive and answer the phone. The pricing is fair.

May 07, 2019

By Andrew J

I am a current client of this provider

They have made her comfortable and secure. I like the convenience and just about everything. They have been very responsive. Only thing is that they are pricier than most.

April 18, 2019

By Bonnie S_6

I am a current client of this provider

It gives me less to do. It is personal and personable. The aide that comes is nice to work with.

March 26, 2019

By Brian B_1

I am a current client of this provider

It allows me to do other things that I need to do in my life. They are well organized, and they do what they say they're going to do.

February 12, 2019

By Jane J_5

I am a past client of this provider

They were able to help me get in bed so I didn't end up on the floor. I liked the ladies that came. They were very friendly, patient, and they didn't rush me.

February 07, 2019

By Kurla J

I am a current client of this provider

The help has been huge since the caregiver came. They fulfilled many things we needed with one person. Gary is blind and it's hard to introduce anyone. We had the need for specialty therapy. The angels provided that for us. They really listen and the employees that come in are interested in becoming more than just a service person. They want to know your needs.

December 28, 2018

By Russ W_1

I am a current client of this provider

I couldn't have done this without them. I needed help. They're quick and professional.

November 19, 2018

By Audrey L_1

I am a current client of this provider

It makes my life much easier because I am on-call and it is great to have care when I'm gone. They are very accommodating in emergency situations. They are very kind and accommodating. The caregivers are kind and responsible.

November 07, 2018

By Betty G_14

I am a current client of this provider

They don't have the hours available that I need. They could send somebody I know. For a while, I was getting someone different every day and I'd have to teach them all over again. They do a wonderful job I think. They do everything I ask them to do.

October 10, 2018

By Anonymous_295

I am a current client of this provider

They help with taking my loved one to church on Sunday. They are very reliable.

October 08, 2018

By Joann S_5

I am a current client of this provider

They do her shower, they take her to all of her doctor's appointments, and they help with meal prep. The caregiver understood what we needed from the very first day. She could understand my mother and how she thinks. She is always on time. I am so happy with them. They may change the provider from time to time, but the caregivers that come always do the same thing and my mother trusts them.

September 05, 2018

By Christine M_2

I am a current client of this provider

They help her to keep going. She couldn't do things without them. They just have an excellent service. They are accommodating and professional. There hasn't been anything that I couldn't resolve. The staff and administration is top-notch.

August 23, 2018

By Tod H

I am a current client of this provider

It relieves a lot of stress to know that my mom is being taken care of. They're very personable, they get back to me on time, and they try to find a good fit.

August 06, 2018

By Elizabeth A_5

I am a current client of this provider

It was a day and night difference between the first two caregivers and the second two. They could be more consistent with the people that they send to the house. The first two people were very lazy and they just sat there and played with their phones. They don't actually come into the house until 30 minutes after their shift started. They were all nice, but they were unprofessional. The other two that they sent me were right on, as I would expect.

July 05, 2018

By Peggy S

I am a current client of this provider

They do what they promised. He is very relaxed and comfortable when they are here. My husband seems to like them, and they do a good job.

June 14, 2018

By Faye G

I am a current client of this provider

I live a distance away and they seem to have nice people because they'll pick my mother up for a dental or a hair appointment. It really saves me from having to all the way down there, so it's helpful. They've just done what I've needed to have done. It was recommended to me by my brother because they were reasonably priced and willing to do whatever was needed.

May 22, 2018

By James C. B

I am a current client of this provider

They have done a very good job. They follow the instructions they are given beforehand. They listen to what I say.

May 07, 2018

By Carol R_1

I am a current client of this provider

They have helped the most by getting me back on my feet, be more independent, and do things for myself. They are very accessible and answer the phone any time of the day.

May 07, 2018

By Ginger B

I am a current client of this provider

The care is helping me more than my loved one. It takes the weight off of me. The cost of healthcare is very expensive, but Visiting Angels is very easy to work with and they have very good caregivers that come to see us.

April 20, 2018

By Janice L

I am a current client of this provider

They are very professional. When I call to ask for something, for the most part, they are able to accommodate it. In general they are pretty easy to work with. The flexibility and quickness of response to when I call and ask for them to do different things. They will do it right away either that week or the next.

April 06, 2018

By Dorothy L

I am a current client of this provider

They are very informative. If they have a situation like someone is not coming in, they phone me and send someone else. They were going to send a man, and my dad can't have that. They changed that right away. They get him out of the house, and they take him to the grocery store.

April 05, 2018

By Mark J

I am a current client of this provider

They could match the skill levels of the caregiver to the needs of the client. I think having employees that are more well rounded is good.

March 20, 2018

By Jon T

I am a current client of this provider

I like that the caregivers are kind, nice, and work well with my family. They relieve my family of having to provide care all the time for my mother.

February 13, 2018

By Heidi T

I am a current client of this provider

They are reliable and we have the same caregiver every time. It's reasonably priced and they are able to accommodate us extra times. They give peace of mind so that I don't have to worry about my mother's care.

January 05, 2018

By Doug S_6

I am a current client of this provider

When they met with us, they were very friendly, and willing to work with us. They have had a major impact on my loved one's life because they're bringing food to him, so his health has improved. For me, it's good to know he has additional care.

December 08, 2017

By Sharon G

I am a current client of this provider

I have already recommended Visiting Angels to others. I told them that the manager is super responsive. The caregivers from Visiting Angels are caring, skilled, and well-trained. I am in LA, and my parents are in Fresno. The services give me peace of mind because the caregivers do things I would do if I was in Fresno.

November 15, 2017

By Bob G_1

I am a current client of this provider

Visiting Angels has very enthusiastic and careful caregivers. Visiting Angels has been able to help us do many things around the house that me and my wife cannot do.

November 03, 2017

By Gerald J_1

I am a current client of this provider

Visiting Angels' caregiver does everything we hoped. Visiting Angels' caregiver allows me to have the time to myself to play a little golf.

November 03, 2017

By Pamela D_4

I am a current client of this provider

Visiting Angels has good caregivers working for them. The most helpful aspect of my mother's services is the help she gets when showering.

October 11, 2017

By Ben V_1

I am a current client of this provider

When I got ready to do home care I learned that the owners of Visiting Angels really make all the difference. The care provides me with not having to worry about scheduling people.

October 05, 2017

By Kristin K_2

I am a past client of this provider

Visiting Angels is incredibly professional. The staff is always responsive. The caregivers helped my loved one with medication, driving places, and cleaning out her refrigerator. They helped her with everything.

September 05, 2017

By Anonymous_410

I am a current client of this provider

Visiting Angels has a big turnover rate and they can't keep people. Visiting Angels makes my life better because I can get out of the house and not worry about my loved one.

August 11, 2017

By Frank L

I am a current client of this provider

We have been very happy with our caregivers from Visiting Angels, and they have been very responsive in helping us out. The service from Visiting Angels helps us a great deal. We have good caregivers, and the services take the worry away from us.

August 08, 2017

By Tami L

I am a current client of this provider

Visiting Angels is a polite company, they made sure all of our questions were answered. Visiting Angels only came for three days, but they made the client very happy during that time.

August 07, 2017

By Conrad B

I am a current client of this provider

The caregivers are always on time to work. I am able to go places, and do things that I wouldn't be able to do without Visiting Angels.
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About Visiting Angels - Fresno, CA

Visiting Angels provides award-winning home care services to our community. We are dedicated to keeping individuals safe at home while allowing them their independence. Our compassionate staff strives for quality in care by providing a care management team to ensure each care plan is customized to each person. Clients can enjoy additional perks as well as a Call for Help feature via an Alexa placed throughout the home that can be installed free for qualifying care recipients. We strive to provide our clients with the latest in in-home care including an option to utilize telehealth so clients can still attend a doctor's appointment virtually if needed. Our staff is available 24/7 to assist in answering questions. We look forward to helping you find the best possible care!

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Services and Amenities of Visiting Angels - Fresno, CA

Agency Type

  • Full Service Agency

Range of services

  • Companion Care
  • Personal Care Assistants
  • Range Of Services Extra: Call For Help Features And Telehealth Options, Assistance With Pet Care, Medication Reminders

Types of care

  • Transportation: Yes
  • Doctor Visit Companionship
  • Light Housekeeping
  • Transfer Assistance
  • Dressing And Grooming
  • Bathing And Toileting
  • Exercise
  • Walking Wheelchair Assistance
  • Memory Care
  • Companionship
  • Meal Preparation
  • Errand And Grocery Assistance

Travel

  • Travel Details: Staff Will Travel 15 To 30 Miles To Provide Care.

Screening

  • In Person Interviews
  • Reference Checks
  • Immunizations
  • Driving Record Check
  • Residency Confirmation
  • Background Checks
  • Drug Screening

Training

  • Continual Training

Training Areas

  • Patient Transfers
  • Stress Management
  • Family Communication
  • Transition Issues
  • Memory Care Training
  • Ethics
  • Validation Techniques
  • Training Areas Extra: Hands On Training

Payment options

  • Insurance
  • Credit Card
  • Check
  • Payment Options Extra: Cash

Payment details

  • Payroll Provided For Caregivers

Bonded/insured

  • Bonded And Insured

Licenses

  • Licenses: HCO: 104700016
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Visiting Angels - Fresno, CA

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