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Right at Home El Cajon, CA

450 Fletcher Pkwy , El Cajon, CA 92020

(619) 391-1966

Verified Partner

4.66

(51 reviews)

Offers Home Care
Top rated on Caring.com

2024

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Reviews of Right at Home El Cajon, CA in El Cajon, California

4.66

(51 reviews)

    Top rated on Caring.com

    2024

    Provider of Choice 2024Employer of Choice 2024Leader in Experience 2024
    Home Care Pulse Certified 2024

    Ted M_2

    5

    March 21, 2024

    I am a current client of this provider

    Given the limited time they are here, it has been very impactful. I like that they are focused on things that I need them to do.

    Yoko C

    5

    March 8, 2024

    I am a current client of this provider

    They take me food shopping. I would recommend them to anyone. I like that the caregiver is good company.

    Paul S_26

    5

    March 8, 2024

    I am a current client of this provider

    We had wonderful care. We had a caregiver in the beginning and she is no longer with right at home. We had other caregivers and they are outstanding. Erika, she is the sweetest and kindest. I have recommended the agency to several friends. The supervisor, Wendy, came here to visit gave me a card, and I told veterans who needed the care. The agency is very efficient and informative.

    Safa

    5

    February 27, 2024

    Other

    Right at home El-Cajon took excellent care of my uncle Doc for many years. Services included daily hygiene & administering med’s. Vickie, Joanne, Tanya and Jessica were truly wonderful. They are punctual, kind, and gracious. Many thanks.

    Rose P

    5

    February 8, 2024

    I am a current client of this provider

    They help by being there and taking care of what she needs. I like the employees. I like Coco, and they were upfront with all the questions I had.

    Jesus S_1

    5

    February 6, 2024

    I am a current client of this provider

    The agency has helped us out the most by being available. I like this agency because they follow through.

    Anonymous_1705594064

    4

    January 18, 2024

    I am a current client of this provider

    They are helpful but it is not up to them, it is just my disability. I like the caregiver I have right now.

    Chris M_25

    5

    January 5, 2024

    I am a current client of this provider

    I am not sure about all the things that they are supposed to be doing, but I really like what they are doing so far. I am very happy with the services. I can walk into the office any time if they are open.

    Willie B_4

    5

    December 14, 2023

    I am a current client of this provider

    The provider has helped me the most by doing things I can't do. I like this agency because they're good and they help you.

    Paul F_15

    5

    December 5, 2023

    I am a current client of this provider

    They are very good. They are dependable and on time.

    Virginia J_3

    4

    November 15, 2023

    I am a current client of this provider

    When you're 96 years old, change is difficult. When we have a new caregiver like we do frequently it's hard. It's consistent now but we're still adjusting things with the caregivers. If they're able to afford it, it's an 8 because their prices are very high. I've used them for 3 or 4 years and we've been through a lot of caregivers in order to find the ones we have consistently now.

    Provider Response

    We greatly appreciate your review of Right at Home. Understand that it did take a few caregivers to find the right fit for your mom and family. We work very hard on matching the right caregivers with our clients and families and unfortunately sometimes it takes a few to get the right fit. We are very pleased we now have the right fit caregivers supporting your mom. We are here to support you and your mom and will work to ensure consistency remains for your mom. If anything changes with her care we are also here to support any changes you may need with your schedule.

    Mary-Bill's sister

    5

    November 11, 2023

    I am a past client of this provider

    Right at Home provided home care services for my disabled brother Bill for nearly a year after his wife died. They kept in regular contact with me and continued to customize the services they provided as his needs changed. It was a caring and attentive team that was with Bill until his recent death. I recommend them highly and miss the team.

    Jessie D

    5

    November 3, 2023

    I am a current client of this provider

    They are so efficient and really help me a lot. They are really efficient and when they dot have someone to come, they send a person who is in charge.

    Juan O_2

    5

    October 7, 2023

    I am a current client of this provider

    I like that they repeated my address back to me. I like that it was safe.

    Darrell A_1

    5

    October 7, 2023

    I am a current client of this provider

    They've helped the most by simply being there on a daily basis. I like that they seem professional and my dad seems to like that.

    Richard R_22

    5

    September 25, 2023

    I am a current client of this provider

    Lulu has been with my dad for a while and Corina has just started, they are really good with my dad. I really like the two women that come to help my dad. I wouldn't want to have anyone else.

    Provider Response

    Thank you for your satisfaction in our company. Our Caregivers are all, Compassionate, Skilled individuals. We are proud to have them on our, Right at Home Team!

    Craig S_8

    5

    September 7, 2023

    I am a current client of this provider

    They always take the time to call and talk to me. Sometimes they are a set ahead. I like that Jessica is attentive to us and makes sure we have care, so everything goes right, she checks in from time to time.

    Ramon Y

    4

    August 22, 2023

    I am a current client of this provider

    I think one thing I am trying to do, is when there is no help around, I still try to apply the exercises the caregivers have taught me. In essence, I am helping myself in many ways. I like this agency because the caregivers are consistent, and I can count on them to give me the help I need.

    Mark J_5

    5

    July 13, 2023

    I am a current client of this provider

    They have helped me by doing a great job. I like the caregiver that they have provided me with.

    Glenn

    5

    June 18, 2023

    I am a current client of this provider

    I've been using Right at Home for about a year now, four times a week, Monday, Tuesday, Thursday, Friday. Their service is fine. Originally, they made my dinner but I found a place where I can go eat and she doesn't have to do that anymore. I get back right at about 1:00 and she gets here about 1:15. She does the dishes and vacuums the rug and things like that, and she kinda watches TV with me, too.

    steamco

    5

    June 15, 2023

    I am a current client of this provider

    I highly recommend Right At Home in El Cajon. They provided excellent care for my Mom during her illness. They were able to accommodate our changing needs and always kept the costs down when possible. Their flexibility, wide range of services and advice were a wonderful resource. Most importantly, my Mom loved each caregiver and their dedication to her was invaluable.

    Anonymous_7466

    3

    June 13, 2023

    I am a current client of this provider

    They could keep me company and make sure I take my medicine. They don't do much work.

    Marilyn C_16

    5

    May 23, 2023

    I am a current client of this provider

    It's given me a life. It's allowed me to be a daughter, not a caregiver. I have recommended, I like the communication. They do amazing because they do what they said what they're going to do plus some.

    Sarita E

    5

    May 8, 2023

    I am a current client of this provider

    I wish I could have her everyday. She helped me pack up stuff and put it away. They got me someone that works with me very well.

    Brenda B_14

    5

    April 12, 2023

    I am a current client of this provider

    I like the consistency of the caregiver. They seem to really care about anything that you might share with them that needs to be done differently. I think they are really caring at the office.

    Carl H_9

    4

    April 12, 2023

    I am a past client of this provider

    They had a lot of recommendation on ways to improve the ways I was doing things. They showed me a lot of new exercises and things I can do. I liked that the ladies were very nice and knowledgeable.

    Robert S_94

    5

    March 3, 2023

    I am a current client of this provider

    He enjoys having someone else to talk with. They found someone who can regularly take care of my husband.

    Tommy T_3

    5

    February 3, 2023

    I am a current client of this provider

    They are polite and efficient. The caregiver is very sweet.

    craig0814

    5

    January 24, 2023

    I am a current client of this provider

    My brother had a stroke, and it has been difficult on myself, but Jessica at Right At Home has made it much better, she is caring, and has given such strong support. Jessica goes above and beyond to ensure my brother has a caregiver for the available days, she listens and observes, takes the initiative, dependable, all in all she gives great service. Right At Home is great place to care for your love ones.

    Bruce S_10

    5

    November 17, 2022

    I am a current client of this provider

    The nice personalities of the people in the company help make things easier. I like the company's employees and their personalities.

    Max

    5

    October 21, 2022

    I am a current client of this provider

    The people that come out from Right at Home are first class. Sometimes, it's a bit of a challenge because I live out in the middle of nowhere in East County, so it's hard to get people to come way out here. They come twice a week. The caregiver comes out and helps to clean up, washes the dishes, does light housekeeping, and sits and talks with me. I live alone. She straightens up the house for me. She will cook me a meal sometimes. She puts some lotion on my back for the pain that I have there. They're pretty good with scheduling. Every once in a while, she can't make it for one reason or another, but she's here pretty regularly 96% of the time. I've never had any problem with them.

    Mark

    5

    October 20, 2022

    I am a current client of this provider

    It's been close to a couple of years that I've been using Right at Home. I've had probably a dozen girls come and go here. I wasn't satisfied with one or two of them and I just asked if I could get somebody else, and they sent me somebody else. Finally, they brought me a girl out here, her name is Jennifer, and she is the best thing that's ever happened to my life. I'm an alcoholic and she got me to quit drinking. I weighed 280 pounds. She's got me down to 245 pounds. She takes me on walks. She cleans my house very thoroughly. She takes really good care of me and helps me out tremendously in so many different ways. To me, she's the best caregiver I've ever had in five years. I wouldn't even ask for another caregiver. She's very intelligent, very smart, and very caring. She is awesome and very beautiful. She takes really good care of me and she showers me and helps me put my cream on my arms, my legs, and my back. She has called the ambulance to come get me a couple of times because of my heart and other problems that I have. You can't get a better woman working for you than her. I don't want nobody else but Jennifer. If I can't have Jennifer as my caregiver, then I have to look for another company because I don't think I'll ever find another lady as good as her. She's always on time. She does everything I need and some. She keeps my house really clean. They should give her a raise. I want to go sometimes out to eat to like Jack in the Box or something and I'm not supposed to be driving, so she drives my car and takes me there. She takes care of everything for me. She's honest and truthful. Jennifer could probably train some of their girls or just explain to them what needs to be done to make a client happy. I'm a lot happier in my life. My health conditions have gotten a lot better all because of her.

    Anita

    5

    October 15, 2022

    I am a current client of this provider

    We're using Right at Home. Tanya's been here with us for a little over a week helping us. To me, she's been fantastic, very prompt, she's very good with my husband, helping him get up off of his chair because he's an invalid and he has a hard time walking. He has one of those walkers that has four wheels on it, but he walks very, very slow, and she's doing the exercise with him also, besides cleaning him. He smells good and hygiene is very important. Scheduling is very good. I like that it's early in the morning because it helps me, so I can get things done. They cook his breakfast for him. They can't give him a shower because he can't get in to there, but they give him like a bed bath and change his clothes. They're very good with him. They make him laugh and I think that's very important. When a patient laughs, it's really good for their morale. It shows you that they like the person that is taking care of them. They are really fantastic. They're very good. I have no complaints about them at all. Tanya's been wonderful and I've only had her for a little over a week, but she's wonderful with him. She's very caring and very giving and plays music with him and he likes that while he's getting washed and stuff and I think it's very important. He wanted to stay home, so I want to give him the best possible care and I feel like they've done a wonderful job with him and I feel very good because it helps me, too, because I can get to do a little bit of shopping sometimes or if I got to go to the doctor. It's wonderful to know that somebody's here with him. The caregiver has given him 100% of herself and that's what I care about. Just as long as they take care of him, I'm happy. He is the most important thing. They're doing a good job.

    Jessie

    5

    October 15, 2022

    I am a current client of this provider

    We've been using Right at Home for at least three years now. What I like most is the congenial attitude from the girls that come. We use them three times a week. They help us with getting our meals and taking care of my wife who's got Alzheimer's. It's a godsend to have them. The service is mainly for my wife, but we both are well taken care of. They're right on time.

    Jefferson M

    5

    October 11, 2022

    I am a current client of this provider

    He gets a caregiver and that helps me out one hundred percent. They come to the home and service him. I like that they're attentive.

    BigWaveDave

    4

    October 9, 2022

    I am a current client of this provider

    Right at home provides caregiving for my father. Caregiver needs a little direction, but otherwise has been a real blessing for our family. We've had little to no incidents with the caregiver and the VERY minor issues we have had have been quickly addressed. We are very pleased with the services we have received.

    Gleen Decoster

    5

    October 7, 2022

    I am a current client of this provider

    I have had a great experience with Right at Home the staff and caregivers are very helpful reliable. My aid has helped me and encourage me to be more independent and have a healthy lifestyle.

    CanyonCarver

    5

    October 7, 2022

    I am a current client of this provider

    Excellent, helpful, and willing to do whatever I need. Excellent communicator.

    L.B. Williams

    5

    October 7, 2022

    I am a current client of this provider

    We are very pleased with the quality of care for our 96 year old mother. Rae, my mom's main aide, is incredible! My mother's health and wellbeing have really improved since Rae started working with her. She is so in tune with my mom's needs and is extremely responsive, responsible, and caring. We feel fortunate to have her! The other aides have been very good as well. Everyone is always on time available to speak with the family when we call.

    james Landry

    5

    October 6, 2022

    I am a current client of this provider

    My care giver priorities for me. She helps me out and I am always able to her. She goes above and beyond to help me out with my daily activities. I am content with all her help.

    Joseph G_15

    5

    October 5, 2022

    I am a current client of this provider

    There are a lot of things I can't do, so they have been a big help. I like that the people working there are pleasant and have a good attitude.

    Charles W_16

    5

    April 15, 2022

    I am a current client of this provider

    Jessica communicates and referred me to the social worker to request more hours after she found out what I needed help with. I was able to get more hours because of that. She also helped me look into aid and attendance for my mom. Issues are addressed promptly and with respect. My scheduling needs are diligently trying to be met. I think they are good people. Melanie and Jessica are great to work with. I think it is hard to find quality care workers that follow directions inside the home. There is not a lot of caregivers that want to work right now, or it is difficult to find people for the schedule I need. Jessica is great to work with and she is the reason I do not want to switch and keep trying to give more time with other caregivers and see if it will work out. I don't want to fault them for the shortage of caregivers.

    Bill & Cynthia N

    5

    March 3, 2022

    I am a current client of this provider

    The caregiver is wonderful and experienced. The owner is nice. They are professional and friendly.

    Kathy Barta

    5

    January 27, 2022

    I am a current client of this provider

    Right at Home has been a lifesaver! The owner and our caregiver are wonderful. My parents are completely satisfied and truly feel blessed to have our caregiver with them. Our caregiver follows the plan that Melanie and I put into place for my parents. We all discussed their needs, and Melanie made sure that they were covered. Our caregiver is here to help, and she does it with a smile. Laughter is also common around their home. Priceless! Melanie knows that caregiving for seniors is an important part of a senior's life. She will listen to you, come up with a plan, and follow through. Melanie is thoughtful and competent. You will be very happy if you chose Right at Home and work with this owner, Melanie. I wouldn't hesitate to call her. -Kathy Barta

    Provider Response

    Kathy - thank you so much for your kind words. Coco is an excellent caregiver and she loves what she does - it shows in how she works with each of her clients. Thank you for trusting Right at Home with the care of your parents, we are truly grateful.

    orlandoco

    1

    January 5, 2022

    I am a current client of this provider

    RIGHT AT HOME EL CAJON was a terrible experience for my 78 yr old father and me as caregiver. I can not recommend them. Paul Orlando

    Provider Response

    Mr. Orlando we are sorry that you had a bad experience with our office. When we signed up your dad we did express to you that having only (4) hrs each week it would be difficult for us to staff the same caregiver each week. We thought you understood that and accepted having different caregivers as long as your dads (4) hrs were covered. It is unfortunate our agency did not work out for your needs and wish you and your dad all the best.

    Glenda R_3

    1

    November 11, 2021

    I am a current client of this provider

    They need to do what they are supposed to do, 3 hours a day, 3 days a week. They need to do what they are supposed to do, but they are not currently doing that. I am grateful to have a body here with me when she does come.

    Provider Response

    Glenda thank you for bringing to our attention that your assigned caregiver was not doing what was expected. Our office has since reached out to you directly and have changed your caregiver to ensure all your schedule and care needs are provided as expected. Please contact our office directly if you have any additional concerns so we can take care of your needs as soon as possible.

    Patsy Jo S

    5

    September 25, 2021

    I am a current client of this provider

    They have been there for me. They always make sure that someone is here.

    Robert & Carol Ann M

    4

    August 25, 2021

    I am a current client of this provider

    Right now I am healing, so they can't do much more for me. I had a ruptured Achilles tendon and it is healing up, but they helped me learn how to take care of myself rather than depend on someone else doing it for me. They have helped me a lot. I like that they are right here on the campus of where I live. Right at Home is right here.

    Provider Response

    Thank you Bob - we are happy to be a part of the Solstice Senior Living Community and to provide the help and support the community residents need.

    Richard S_30

    4

    July 10, 2021

    I am a current client of this provider

    The showering needs for my dad have been met. They haven't been giving services for very long, so it's hard to say at this time. They still give services to him.

    Arthur S_7

    5

    May 21, 2021

    I am a current client of this provider

    Dawn the caregiver is excellent. I am very pleased with the caregiver.

    KWyckoff

    5

    October 29, 2020

    I am a current client of this provider

    Melanie and her team are amazing! Navigating the home care world can be very daunting. We got it right on our third try with Right at Home! I cannot recommend highly enough.

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    Services and Amenities of Right at Home El Cajon, CA in El Cajon, California

    Agency Type

    • Full Service Agency

    Range of services

    • Companion Care
    • Personal Care Assistants

    Types of care

    • Doctor Visit Companionship
    • Light Housekeeping
    • Transfer Assistance

    About Right at Home El Cajon, CA in El Cajon, California

    Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer's disease and other dementias. Call us to learn more about the specific services we provide. Custom Care Plan From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one's specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan. Caregiver Training and Care Supervision Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they're able to deliver the care set out in your loved one's Custom Care Plan. Before providing care, they're bonded and insured.

    Map of Right at Home El Cajon, CA

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