Jessica communicates and referred me to the social worker to request more hours after she found out what I needed help with. I was able to get more hours because of that. She also helped me look into aid and attendance for my mom. Issues are addressed promptly and with respect. My scheduling needs are diligently trying to be met. I think they are good people.
Melanie and Jessica are great to work with. I think it is hard to find quality care workers that follow directions inside the home. There is not a lot of caregivers that want to work right now, or it is difficult to find people for the schedule I need. Jessica is great to work with and she is the reason I do not want to switch and keep trying to give more time with other caregivers and see if it will work out. I don't want to fault them for the shortage of caregivers.
Right at Home El Cajon, CA
Offers Home Care
14 Reviews
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(800) 973-1841
Reviews of Right at Home El Cajon, CA
Home Care Reviews for Right at Home El Cajon, CA
April 15, 2022
I am a current client of this provider
April 05, 2022
I am a current client of this provider
They chose someone who inspires me to do better.
They try to choose someone who you can work with.
March 03, 2022
I am a current client of this provider
The caregiver is wonderful and experienced.
The owner is nice. They are professional and friendly.
February 07, 2022
I am a current client of this provider
If something happens I can get a hold of the owner or manager.
I like that they communicate well, they are responsible, and you can always get a hold of someone.
January 27, 2022
I am a current client of this provider
Right at Home has been a lifesaver! The owner and our caregiver are wonderful. My parents are completely satisfied and truly feel blessed to have our caregiver with them.
Our caregiver follows the plan that Melanie and I put into place for my parents. We all discussed their needs, and Melanie made sure that they were covered. Our caregiver is here to help, and she does it with a smile. Laughter is also common around their home. Priceless!
Melanie knows that caregiving for seniors is an important part of a senior's life. She will listen to you, come up with a plan, and follow through. Melanie is thoughtful and competent. You will be very happy if you chose Right at Home and work with this owner, Melanie. I wouldn't hesitate to call her.
-Kathy Barta
Provider Response
Kathy - thank you so much for your kind words. Coco is an excellent caregiver and she loves what she does - it shows in how she works with each of her clients. Thank you for trusting Right at Home with the care of your parents, we are truly grateful.
January 24, 2022
I am a current client of this provider
I am a current client of Right at Home. I have caregivers every day. They are very kind and helpful.
Melanie and Jessica in the office have always listened to me and are also very kind.
I have had other services but Right at Home is the best.
Provider Response
Thank you so much for your review. We value our clients and greatly appreciate when they reach out and have such nice things to say.
January 18, 2022
I am a current client of this provider
Right at Home provides care for my 93 year old mother 7 days a week. The caregivers are caring and hardworking. The office and the owner, Melanie are extremely helpful and responsive. We have worked with numerous other companies and Right at Home is by far the best!
Provider Response
Thank you for your review. We work very hard to ensure we provide the best quality care and our office staff is always here to help. Thank you for trusting Right at Home with your mothers care - it is our great pleasure!!!
January 04, 2022
I am a current client of this provider
RIGHT AT HOME EL CAJON was a terrible experience for my 78 yr old father and me as caregiver. I can not recommend them. Paul Orlando
November 11, 2021
I am a current client of this provider
They need to do what they are supposed to do, 3 hours a day, 3 days a week.
They need to do what they are supposed to do, but they are not currently doing that. I am grateful to have a body here with me when she does come.
September 24, 2021
I am a current client of this provider
They have been there for me.
They always make sure that someone is here.
August 25, 2021
I am a current client of this provider
Right now I am healing, so they can't do much more for me. I had a ruptured Achilles tendon and it is healing up, but they helped me learn how to take care of myself rather than depend on someone else doing it for me. They have helped me a lot.
I like that they are right here on the campus of where I live. Right at Home is right here.
Provider Response
Thank you Bob - we are happy to be a part of the Solstice Senior Living Community and to provide the help and support the community residents need.
July 09, 2021
I am a current client of this provider
The showering needs for my dad have been met.
They haven't been giving services for very long, so it's hard to say at this time. They still give services to him.
May 21, 2021
I am a current client of this provider
Dawn the caregiver is excellent.
I am very pleased with the caregiver.
October 29, 2020
I am a current client of this provider
Melanie and her team are amazing! Navigating the home care world can be very daunting. We got it right on our third try with Right at Home! I cannot recommend highly enough.
About Right at Home El Cajon, CA
Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.
Custom Care Plan
From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.
Caregiver Training and Care Supervision
Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.
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