Right at Home El Cajon, CA

Lenore V

It is helpful. I know she is getting her medication. They could have better communication with me. She has dementia. They have an event calendar. I would like the aide who sees her to keep her current with the events on that day.

Irving L

They're always here on time, good communication, always looking to meet whatever we need. I like the person that comes out, and they seem to understand the needs. That's what we like the best.

James F_30

Having the services is helpful, we have had some caregivers that work harder than others. The agency seems very capable and knows what they are doing.

Dean B_4

She helps me with prepping meals, showering, and cleaning my home, and we have a good rapport with each other. I like that they take care of the veterans on a professional level and my caregiver has done an outstanding job for me and she deserves a lot more than what she is getting right now.

Provider Response

Gordon D_1

He is 94 and he lies around depressed. As good as the care is, I'm not sure there can be much impact on his life. The care my dad gets is good.

Paul F_15

On my wife, it has had a big impact. She can take off and go places without worrying about me. They are not a big company. Sometimes some of the people they send out they keep changing.

Franklin R

They help with bathing and cleaning. I think there have been a few scheduling issues, communication issues, and a couple of the caregivers have sporadically not been great. Generally, the caregivers are great.

Provider Response

Tom G_14

I wish they could come every day. The agency, I am not familiar with them, but the caregiver they sent to me. I am very satisfied with the agency caregivers.

Ralph D_7

It gives my mom and me a break. It just helps my dad, he does exercises with them and he has gotten stronger. I like that they work around our schedule and help my dad with whatever he needs help with.

Provider Response

Rey B

They were a shadow to my dad and helped him go to the bathroom safely, and they even helped him with his eating and drinking. I like the attentiveness of the agency and the two caregivers they assigned my dad.

Ramon Y

My caregiver is doing things for my husband that I can't do. They are improving his quality of life. They try to fit the caregiver to our needs.

Anonymous_1728986892

They give me bed-baths and help me get dressed. A lot of times they don't have enough people for staffing all the needs.

Eileen B_15

They help with necessary things. They have been very flexible, they communicated with me and arranged a way to solve it.

Andre T

They take care of my husband so I don't have to worry when I am gone. I like it because they work with the VA.

Mike C_16

Having to get used to get someone in your home takes some practice. It's nice to have someone help.

Anonymous_1722942786

They are good at what they do for me. I like that the service is convenient.

Javier F

These services make my life easier because the VA pays the agency directly. I like that this agency helped with the process of getting the services started right away.

Willa G

They are there for her to make sure she takes her medication. The caregivers are very nice.

Miguel E

He has more time for taking care of himself, thanks to them. They have good training for their caregivers.

Craig S_8

it saves me a lot of stress, and I do not have to watch out for my brother all the time. I like that they have good communication, good service, and how they always try to find the right people.

Joseph G_15

They come out to help me to lock my doors. Some people in the past have been incompetent but my current caregiver is perfect.

Ted M_2

Given the limited time they are here, it has been very impactful. I like that they are focused on things that I need them to do.

Yoko C

They take me food shopping. I would recommend them to anyone. I like that the caregiver is good company.

Paul S_26

We had wonderful care. We had a caregiver in the beginning and she is no longer with right at home. We had other caregivers and they are outstanding. Erika, she is the sweetest and kindest. I have recommended the agency to several friends. The supervisor, Wendy, came here to visit gave me a card, and I told veterans who needed the care. The agency is very efficient and informative.

Safa

Right at home El-Cajon took excellent care of my uncle Doc for many years. Services included daily hygiene & administering med’s. Vickie, Joanne, Tanya and Jessica were truly wonderful. They are punctual, kind, and gracious. Many thanks.

Rose P

They help by being there and taking care of what she needs. I like the employees. I like Coco, and they were upfront with all the questions I had.

Jesus S_1

The agency has helped us out the most by being available. I like this agency because they follow through.

Anonymous_1705594064

They are helpful but it is not up to them, it is just my disability. I like the caregiver I have right now.

Chris M_25

I am not sure about all the things that they are supposed to be doing, but I really like what they are doing so far. I am very happy with the services. I can walk into the office any time if they are open.

Willie B_4

The provider has helped me the most by doing things I can't do. I like this agency because they're good and they help you.

Virginia J_3

When you're 96 years old, change is difficult. When we have a new caregiver like we do frequently it's hard. It's consistent now but we're still adjusting things with the caregivers. If they're able to afford it, it's an 8 because their prices are very high. I've used them for 3 or 4 years and we've been through a lot of caregivers in order to find the ones we have consistently now.

Provider Response

Mary-Bill's sister

Right at Home provided home care services for my disabled brother Bill for nearly a year after his wife died. They kept in regular contact with me and continued to customize the services they provided as his needs changed. It was a caring and attentive team that was with Bill until his recent death. I recommend them highly and miss the team.

Jessie D

They are so efficient and really help me a lot. They are really efficient and when they dot have someone to come, they send a person who is in charge.

Juan O_2

I like that they repeated my address back to me. I like that it was safe.

Darrell A_1

They've helped the most by simply being there on a daily basis. I like that they seem professional and my dad seems to like that.

Richard R_22

Lulu has been with my dad for a while and Corina has just started, they are really good with my dad. I really like the two women that come to help my dad. I wouldn't want to have anyone else.

Provider Response

Mark J_5

They have helped me by doing a great job. I like the caregiver that they have provided me with.

Glenn

I've been using Right at Home for about a year now, four times a week, Monday, Tuesday, Thursday, Friday. Their service is fine. Originally, they made my dinner but I found a place where I can go eat and she doesn't have to do that anymore. I get back right at about 1:00 and she gets here about 1:15. She does the dishes and vacuums the rug and things like that, and she kinda watches TV with me, too.

steamco

I highly recommend Right At Home in El Cajon. They provided excellent care for my Mom during her illness. They were able to accommodate our changing needs and always kept the costs down when possible. Their flexibility, wide range of services and advice were a wonderful resource. Most importantly, my Mom loved each caregiver and their dedication to her was invaluable.

Anonymous_7466

They could keep me company and make sure I take my medicine. They don't do much work.

Marilyn C_16

It's given me a life. It's allowed me to be a daughter, not a caregiver. I have recommended, I like the communication. They do amazing because they do what they said what they're going to do plus some.

Sarita E

I wish I could have her everyday. She helped me pack up stuff and put it away. They got me someone that works with me very well.

Brenda B_14

I like the consistency of the caregiver. They seem to really care about anything that you might share with them that needs to be done differently. I think they are really caring at the office.

Robert S_94

He enjoys having someone else to talk with. They found someone who can regularly take care of my husband.

Tommy T_3

They are polite and efficient. The caregiver is very sweet.

craig0814

My brother had a stroke, and it has been difficult on myself, but Jessica at Right At Home has made it much better, she is caring, and has given such strong support. Jessica goes above and beyond to ensure my brother has a caregiver for the available days, she listens and observes, takes the initiative, dependable, all in all she gives great service. Right At Home is great place to care for your love ones.

Bruce S_10

The nice personalities of the people in the company help make things easier. I like the company's employees and their personalities.

Max

The people that come out from Right at Home are first class. Sometimes, it's a bit of a challenge because I live out in the middle of nowhere in East County, so it's hard to get people to come way out here. They come twice a week. The caregiver comes out and helps to clean up, washes the dishes, does light housekeeping, and sits and talks with me. I live alone. She straightens up the house for me. She will cook me a meal sometimes. She puts some lotion on my back for the pain that I have there. They're pretty good with scheduling. Every once in a while, she can't make it for one reason or another, but she's here pretty regularly 96% of the time. I've never had any problem with them.

Mark

It's been close to a couple of years that I've been using Right at Home. I've had probably a dozen girls come and go here. I wasn't satisfied with one or two of them and I just asked if I could get somebody else, and they sent me somebody else. Finally, they brought me a girl out here, her name is Jennifer, and she is the best thing that's ever happened to my life. I'm an alcoholic and she got me to quit drinking. I weighed 280 pounds. She's got me down to 245 pounds. She takes me on walks. She cleans my house very thoroughly. She takes really good care of me and helps me out tremendously in so many different ways. To me, she's the best caregiver I've ever had in five years. I wouldn't even ask for another caregiver. She's very intelligent, very smart, and very caring. She is awesome and very beautiful. She takes really good care of me and she showers me and helps me put my cream on my arms, my legs, and my back. She has called the ambulance to come get me a couple of times because of my heart and other problems that I have. You can't get a better woman working for you than her. I don't want nobody else but Jennifer. If I can't have Jennifer as my caregiver, then I have to look for another company because I don't think I'll ever find another lady as good as her. She's always on time. She does everything I need and some. She keeps my house really clean. They should give her a raise. I want to go sometimes out to eat to like Jack in the Box or something and I'm not supposed to be driving, so she drives my car and takes me there. She takes care of everything for me. She's honest and truthful. Jennifer could probably train some of their girls or just explain to them what needs to be done to make a client happy. I'm a lot happier in my life. My health conditions have gotten a lot better all because of her.

Anita

We're using Right at Home. Tanya's been here with us for a little over a week helping us. To me, she's been fantastic, very prompt, she's very good with my husband, helping him get up off of his chair because he's an invalid and he has a hard time walking. He has one of those walkers that has four wheels on it, but he walks very, very slow, and she's doing the exercise with him also, besides cleaning him. He smells good and hygiene is very important. Scheduling is very good. I like that it's early in the morning because it helps me, so I can get things done. They cook his breakfast for him. They can't give him a shower because he can't get in to there, but they give him like a bed bath and change his clothes. They're very good with him. They make him laugh and I think that's very important. When a patient laughs, it's really good for their morale. It shows you that they like the person that is taking care of them. They are really fantastic. They're very good. I have no complaints about them at all. Tanya's been wonderful and I've only had her for a little over a week, but she's wonderful with him. She's very caring and very giving and plays music with him and he likes that while he's getting washed and stuff and I think it's very important. He wanted to stay home, so I want to give him the best possible care and I feel like they've done a wonderful job with him and I feel very good because it helps me, too, because I can get to do a little bit of shopping sometimes or if I got to go to the doctor. It's wonderful to know that somebody's here with him. The caregiver has given him 100% of herself and that's what I care about. Just as long as they take care of him, I'm happy. He is the most important thing. They're doing a good job.

Jessie

We've been using Right at Home for at least three years now. What I like most is the congenial attitude from the girls that come. We use them three times a week. They help us with getting our meals and taking care of my wife who's got Alzheimer's. It's a godsend to have them. The service is mainly for my wife, but we both are well taken care of. They're right on time.

Jefferson M

He gets a caregiver and that helps me out one hundred percent. They come to the home and service him. I like that they're attentive.

BigWaveDave

Right at home provides caregiving for my father. Caregiver needs a little direction, but otherwise has been a real blessing for our family. We've had little to no incidents with the caregiver and the VERY minor issues we have had have been quickly addressed. We are very pleased with the services we have received.

Gleen Decoster

I have had a great experience with Right at Home the staff and caregivers are very helpful reliable. My aid has helped me and encourage me to be more independent and have a healthy lifestyle.

CanyonCarver

Excellent, helpful, and willing to do whatever I need. Excellent communicator.

L.B. Williams

We are very pleased with the quality of care for our 96 year old mother. Rae, my mom's main aide, is incredible! My mother's health and wellbeing have really improved since Rae started working with her. She is so in tune with my mom's needs and is extremely responsive, responsible, and caring. We feel fortunate to have her! The other aides have been very good as well. Everyone is always on time available to speak with the family when we call.

james Landry

My care giver priorities for me. She helps me out and I am always able to her. She goes above and beyond to help me out with my daily activities. I am content with all her help.

Charles W_16

Jessica communicates and referred me to the social worker to request more hours after she found out what I needed help with. I was able to get more hours because of that. She also helped me look into aid and attendance for my mom. Issues are addressed promptly and with respect. My scheduling needs are diligently trying to be met. I think they are good people. Melanie and Jessica are great to work with. I think it is hard to find quality care workers that follow directions inside the home. There is not a lot of caregivers that want to work right now, or it is difficult to find people for the schedule I need. Jessica is great to work with and she is the reason I do not want to switch and keep trying to give more time with other caregivers and see if it will work out. I don't want to fault them for the shortage of caregivers.

Bill & Cynthia N

The caregiver is wonderful and experienced. The owner is nice. They are professional and friendly.

Kathy Barta

Right at Home has been a lifesaver! The owner and our caregiver are wonderful. My parents are completely satisfied and truly feel blessed to have our caregiver with them. Our caregiver follows the plan that Melanie and I put into place for my parents. We all discussed their needs, and Melanie made sure that they were covered. Our caregiver is here to help, and she does it with a smile. Laughter is also common around their home. Priceless! Melanie knows that caregiving for seniors is an important part of a senior's life. She will listen to you, come up with a plan, and follow through. Melanie is thoughtful and competent. You will be very happy if you chose Right at Home and work with this owner, Melanie. I wouldn't hesitate to call her. -Kathy Barta

Provider Response

orlandoco

RIGHT AT HOME EL CAJON was a terrible experience for my 78 yr old father and me as caregiver. I can not recommend them. Paul Orlando

Provider Response

Glenda R_3

They need to do what they are supposed to do, 3 hours a day, 3 days a week. They need to do what they are supposed to do, but they are not currently doing that. I am grateful to have a body here with me when she does come.

Provider Response

Patsy Jo S

They have been there for me. They always make sure that someone is here.

Robert & Carol Ann M

Right now I am healing, so they can't do much more for me. I had a ruptured Achilles tendon and it is healing up, but they helped me learn how to take care of myself rather than depend on someone else doing it for me. They have helped me a lot. I like that they are right here on the campus of where I live. Right at Home is right here.

Provider Response

Richard S_30

The showering needs for my dad have been met. They haven't been giving services for very long, so it's hard to say at this time. They still give services to him.

Arthur S_7

Dawn the caregiver is excellent. I am very pleased with the caregiver.

KWyckoff

Melanie and her team are amazing! Navigating the home care world can be very daunting. We got it right on our third try with Right at Home! I cannot recommend highly enough.