Right at Home Northwest Orange County

Offers In-Home Care

41 Reviews
Call (714) 798-2248
Right at Home Northwest Orange County (714) 798-2248
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Reviews of Right at Home Northwest Orange County

41 Reviews Write a review

Home Care Reviews for Right at Home Northwest Orange County

December 05, 2017

By Lee M_2

I am a current client of this provider

Right at Home is very helpful and sends me weekly shopping lists for my mom. Right at Home goes above and beyond. Right at Home has made my life easier because I have someone here who can help my mom.

December 02, 2017

By Montez C_1

I am a current client of this provider

Right at Home allows me to be flexible with my own job. I am able to continue working because of Right at Home. However, my mom needs more qualified caregivers. The services are flexible and help me be able to have free time.

November 17, 2017

By Julie T_1

I am a current client of this provider

Right at Home is very helpful and so far they have done a good job. The services make my life better because the caregivers do things for me that I am unable to do for myself.

November 07, 2017

By Bob H

I am a past client of this provider

The services were quality and they were able to flex the schedule with my mother's needs. They were only there twice a week, so I would say that being able to pick up on a task of in home care took the pressure off of the family members.

November 07, 2017

By Sandra C

I am a current client of this provider

Right at Home is local and easy to work with. Right at Home makes my life better because it gives me a break.

October 13, 2017

By Joann R

I am a current client of this provider

Right at Home is caring. Right at Home helps my loved one get through their daily life.

October 02, 2017

By Marge P_1

I am a current client of this provider

I would tell a friend that Right at Home is reliable and carefully screened. I found that I cannot transfer my loved one because of my own physical limitation. Right at Home makes my life better because of their help with that.

September 01, 2017

By Rosalie B_1

I am a current client of this provider

The turnover of caregivers is too much. Right at Home can't seem to keep caregivers for a long period of time. We have had 36 caregivers in two years. I'm sticking with the office because I have time invested with them. I know the owner. The team that I have working with my father right now is like family. I don't know if they have a back-up plan. I am very lucky to have this team, but we are again in a bind to get another team of people. I expect a call from them every week now with a change in plans, which is frustrating. When there's a situation, I have to cover the shift or my family does.

August 23, 2017

By Pamela H_1

I am a current client of this provider

Right at Home should have more consistent care with their caregivers. My mother pays for two hour shifts and nine times out of ten on a three day shift, I am lucky if one of the caregivers will stay the entire two hour shift. The caregivers come in and do things for my father that he cannot do. The physicality alone is the main reason for ease in my life.

August 10, 2017

By Larry "Lotario" R

I am a current client of this provider

Right at Home is efficient and I am very satisfied with them. I am happy that everything is going well with the services from Right at Home.

August 02, 2017

By Anonymous_430

I am a current client of this provider

Right at Home has some good things and some things that aren't so good. The accounting system is having a problem getting invoices in a timely manner. I am trying to make sure that they are charging us accurately, there is a lack of transparency in the billing. Right at Home could make life easier by having accurate, clear, and timely billing. The care should be provided by consistent staff. The quality in care is not consistent and we are paying top dollar, but the service varies a lot. Some caregivers are conscientious and do what I expect of them, while others don't come back or don't do the work very well.

August 02, 2017

By Mary A_8

I am a current client of this provider

Right at Home is efficient and they do what they're supposed to do. Right at Home helps take care of my husband. It helps me because then I don't have to take care of him for the time they're here.

August 02, 2017

By Joann R_2

I am a current client of this provider

Right at Home's caregivers are really good, and I appreciate their attentiveness. The services have been most helpful because they care for my parents on a daily basis.

July 21, 2017

By Jim K

I am a current client of this provider

I feel very confident with Right at Home, they are very caring. I like that Right at Home is able to help bathe my husband, which is very helpful to me.

July 11, 2017

By Gail F

I am a current client of this provider

I would tell someone that Right at Home is very honest and compassionate. They try to provide the best source of assistance. The most positive impact of the services is that they allow me to get dressed, get bathed, and go to work.

June 23, 2017

By Fernand C

I am a past client of this provider

Right at Home is very careful, thorough, pleasant, gentle and easy to work with. Right at Home makes it easier to take care of someone who needs a lot of help.

June 14, 2017

By Lynda T_1

I am a current client of this provider

Right at Home has been very flexible. Our needs have changed since when we first started and they do their best to accommodate our needs. The services make the client's life easier by allowing her to stay in her home and not be in a care facility.

May 11, 2017

By Marti C_1

I am a past client of this provider

Right at Home was good to me, and they were reliable. My services weren't always positive as far as I am concerned.

May 11, 2017

By Vernice J_1

I am a current client of this provider

Right at Home is always on time and they are great at explaining what's going on. The caregiver is able to come into my home and take care of my medical needs.

April 18, 2017

By Sharon K

I am a current client of this provider

For the most part the care has been very good, we just have a lot of different caregivers. The services have helped the most by being there for my mom so that she is not alone.

April 18, 2017

By Mary H_16

I am a past client of this provider

My impression was that Right at Home recruited from a trade school where people are studying, so no caregiver was long-term. We had a different caregiver every four to six weeks, and that turnover was hard on my parents. It was really helpful that the caregivers helped my mother shower. The office people would not call me back.

April 18, 2017

By Philip W_1

I am a past client of this provider

Right at Home has a good program, and my mother liked and got along with each of the caregivers. The services helped the most by having someone to give my mother a shower.

April 03, 2017

By Cynthia T_2

I am a current client of this provider

Right at Home is very dependable and reliable. The caregiver takes better care of my wife than her own kids do.

April 03, 2017

By Sam J_1

I am a past client of this provider

I would tell someone that we were generally really happy with Right at Home's staff and felt that they were responsive. There was a lot of stress lifted knowing that someone was there with my father during the day making sure he ate well.

March 03, 2017

By David J_3

I am a current client of this provider

Right at Home has been great so far. It has kept my mother out of assisted living so she can stay at home, which is a wonderful thing. My wife and I both work, so Right at Home takes care of my mother. She is 82, lives alone, and has dementia. We can work during the day without worrying about her.

March 02, 2017

By Downey Daughter

I am a current client of this provider

Right At Home was the perfect answer to be able to keep Mom in her home. It provides the care needed for a person not ready for full Assisted Living yet needs help with daily chores and meals. The care givers are loving and kind, almost like family. They also are able to accommodate our needs when a doctors appointment arises or our schedule changes. I like the quick response from management when a question arises. Right At Home care gives me peace of mind when I can not be there.

March 01, 2017

By Bob W_4

I am a current client of this provider

l like the caregiver that Right at Home provides my wife and me. The personality and the work of the caregiver makes a big impact in our lives.

March 01, 2017

By David D_8

I am a past client of this provider

Right at Home was able to fill slots right on the spot. I could trust the company to care for my mom. I could not be happier with the services we got. The services were comforting and I knew that my mom was in good hands.

June 17, 2016

By Clarence B217746

I am a current client of this provider

Right at Home has been extremely helpful to myself and my family. They have gone beyond the required help and treated us like family. We really appreciate all their help and guidance.

December 29, 2015

By M. Peffer

I am a current client of this provider

I have been pleased with the care my husband has received. Vernon and his team has supported me during different events – plumbing problems in the main bathroom, wheelchair batteries going bad, and the escalating loss of physical ability of my husband. I feel cared for, too.

December 15, 2015

By Marjorie P.

I am a current client of this provider

Vernon has gone "above & beyond" to help me with my husband. Helping me when I was overcome with my husband's decline, finding me good caregivers, helping me choose equipments needed (like shower chair w/ wheels) and getting me instructions on use. He deserves more than 5 stars!

November 21, 2015

By Artie310

I am a past client of this provider

I have worked with other companies before I found out about Right at home and no one else was as professional and passionate about what they do like the caregivers at right at home... I was blessed to have found them

February 27, 2014

By Roberta9

I am a past client of this provider

Excellent service!! Caregivers were knowledgeable and attentive to all needs. Would recommend this company without any restrictions.
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About Right at Home Northwest Orange County

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.


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Right at Home Northwest Orange County

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