Right at Home Northwest Orange County

Offers Home Care

65 Reviews
Call (714) 798-2248
Right at Home Northwest Orange County (714) 798-2248
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Reviews of Right at Home Northwest Orange County

65 Reviews Write a review

Home Care Reviews for Right at Home Northwest Orange County

April 01, 2019

By Betty K_2

I am a current client of this provider

It helps me because I am the sole caregiver besides when they are here, so it lets me get out. I am very happy with my caregiver, the only problem I have is their billing practice. I don't like the way they have the home caregiver call in down to the minute.

March 14, 2019

By Marian U

I am a current client of this provider

They've helped me with anything I've asked them to do. I like everything they've done for us so far. They've been a big help.

March 01, 2019

By Maria V_3

I am a current client of this provider

The person that comes is really good and asks if there is anything she can do for her. We like that. They're responsive, and they have availability. Their customer service is good.

March 01, 2019

By Patty S_1

I am a current client of this provider

It gives her an opportunity to have people visit her during the day when she would otherwise be alone. It makes her feel good about herself, as well as have quality time. That is important to me. The services are personable.

February 22, 2019

By Seslay K

I am a current client of this provider

It has freed me up and allowed me to go back to work. They have good communication. When we have had concerns, they have told us upfront and the folks that they have sent over are excellent.

February 20, 2019

By Jim K

I am a current client of this provider

They help by getting him out of bed and bathing him. I think that they do not have enough help. The scheduling sometimes can get crazy.

February 13, 2019

By Duane J_1

I am a current client of this provider

I like their follow-up and concern for me. We like how they answer all our phone calls.

February 13, 2019

By Maria V_1

I am a current client of this provider

They help my mom, and since I work, I can't be there for her because she need 24-hour care. They're very nice, and if there are any changes, they call me and also reach out to make sure the caregiver is doing well.

January 18, 2019

By Janice A_1

I am a current client of this provider

Having them there allows me to go to work everyday. They give me the confidence and security to go to work. I like that they are able to provide care for my mother and that they are very concerned about helping her.

January 08, 2019

By Mike F_6

I am a current client of this provider

We do not have to take time out every day to bathe my mom and get her dressed. They're on time, and they do what they promise. If someone calls in sick, I know about it, and they send a replacement.

January 04, 2019

By Gail F_1

I am a current client of this provider

They could have a little more consistency in the scheduling. I like that they have good caregivers and that they come on time to do what they are trained to do.

December 08, 2018

By Lori L_2

I am a past client of this provider

They helped the most by being accessible and listening to what we needed. If I called, they would make it the best fit for all of us. They were very accessible and open to feedback.

December 03, 2018

By Diane G_2

I am a current client of this provider

My caregiver is very helpful. She will go to the grocery store for me as I can't do that anymore and she always gets the right things for me, like specific brands and such. She will water the lawn for me as well. It's been great having her help. My caregiver is wonderful. She's been with me for over a year and I would never ask for anyone else.

November 28, 2018

By Lisa A_8

I am a current client of this provider

They have helped the most with mobility. They helped give him more confidence. They're visible. We call them if we have questions or concerns. They're open and visible.

November 02, 2018

By Nellie G

I am a current client of this provider

The caregivers could be more trained. Some of the caregivers need a little more training.

October 10, 2018

By Randy K

I am a current client of this provider

All they do is pick her up and drive her to appointments.

September 24, 2018

By Anonymous_31

I am a current client of this provider

I would like to have the same consistent caregiver because I have different caregivers that come. I would like for their prices to be lower, and I would like better communication.

September 24, 2018

By Chelsie D

I am a past client of this provider

Some of the caregivers did as little as possible, I would have liked them to spend more time with her. They were reliable and responsible.

September 24, 2018

By Cristy V

I am a past client of this provider

They helped most by providing care for my mom so I could leave. Some people go above and beyond, and some people do just enough. The caregiver I had didn't go above and beyond. I don't think they are a horrible company, but I don't think they are great either.

September 20, 2018

By Frank Y

I am a current client of this provider

It helps him a lot to have outside socializing. They are on the spot, and they know what they are doing.

August 28, 2018

By Jill B_4

I am a current client of this provider

I live hours away, and I don't have to go down to help him. They're very receptive to listen to suggestions and feedback, and they're always there when I need them.

August 14, 2018

By Angelina M

I am a current client of this provider

It has been life changing. We have been able to be free and get on with our lives. I would say that they have great communication between the staff and the agency.

July 02, 2018

By William P_11

I am a current client of this provider

I think I am well taken care of because they have a willingness to help me recover. They take the time to move me around.

June 05, 2018

By Linda S

I am a current client of this provider

They give me peace of mind and confidence that my loved one is taken care of. They have been very flexible with the scheduling.

June 01, 2018

By Kyle M

I am a past client of this provider

They were there when we needed them giving us some avenues of people to call for help. They have been very caring. Especially the staff. They have helped us maneuver and do what we needed to do for the client.

May 23, 2018

By Diane M_12

I am a current client of this provider

They take me places. They could have more caregivers available to meet my needs. They promised they would have more caregivers available for me, but it hasn't happened yet. They are having a hard time filling the shifts that I need.

May 16, 2018

By Yvonne C

I am a current client of this provider

They're great. They talk to me and they cook my food for me. I like that they always follow through with me.

April 27, 2018

By Lisa H

I am a current client of this provider

Some of the caregivers are excellent, but some need more instruction on how to deal with people. They provide activities for the client that she wouldn't normally get. The caregivers are awesome. They engage her while she wouldn't otherwise and socialization.

January 04, 2018

By Teresa (

I am a current client of this provider

It seems like all of the caregivers are well qualified. The caregivers have helped because my loved one has to have 24 hour care and it keeps me from having to be here 24/7.

December 05, 2017

By Lee M

I am a current client of this provider

Right at Home is very helpful and sends me weekly shopping lists for my mom. Right at Home goes above and beyond. Right at Home has made my life easier because I have someone here who can help my mom.

December 02, 2017

By Montez C

I am a current client of this provider

Right at Home allows me to be flexible with my own job. I am able to continue working because of Right at Home. However, my mom needs more qualified caregivers. The services are flexible and help me be able to have free time.

November 17, 2017

By Julie T_2

I am a current client of this provider

Right at Home is very helpful and so far they have done a good job. The services make my life better because the caregivers do things for me that I am unable to do for myself.

November 07, 2017

By Bob H_6

I am a past client of this provider

The services were quality and they were able to flex the schedule with my mother's needs. They were only there twice a week, so I would say that being able to pick up on a task of in home care took the pressure off of the family members.

November 07, 2017

By Sandra C_1

I am a current client of this provider

Right at Home is local and easy to work with. Right at Home makes my life better because it gives me a break.

October 13, 2017

By Joann R_3

I am a current client of this provider

Right at Home is caring. Right at Home helps my loved one get through their daily life.

August 23, 2017

By Pamela H_1

I am a current client of this provider

Right at Home should have more consistent care with their caregivers. My mother pays for two hour shifts and nine times out of ten on a three day shift, I am lucky if one of the caregivers will stay the entire two hour shift. The caregivers come in and do things for my father that he cannot do. The physicality alone is the main reason for ease in my life.

August 10, 2017

By Larry "Lotario" R

I am a current client of this provider

Right at Home is efficient and I am very satisfied with them. I am happy that everything is going well with the services from Right at Home.

August 02, 2017

By Anonymous_430

I am a current client of this provider

Right at Home has some good things and some things that aren't so good. The accounting system is having a problem getting invoices in a timely manner. I am trying to make sure that they are charging us accurately, there is a lack of transparency in the billing. Right at Home could make life easier by having accurate, clear, and timely billing. The care should be provided by consistent staff. The quality in care is not consistent and we are paying top dollar, but the service varies a lot. Some caregivers are conscientious and do what I expect of them, while others don't come back or don't do the work very well.

August 02, 2017

By Mary A_8

I am a current client of this provider

Right at Home is efficient and they do what they're supposed to do. Right at Home helps take care of my husband. It helps me because then I don't have to take care of him for the time they're here.

August 02, 2017

By Joann R_2

I am a current client of this provider

Right at Home's caregivers are really good, and I appreciate their attentiveness. The services have been most helpful because they care for my parents on a daily basis.

June 23, 2017

By Fernand C

I am a past client of this provider

Right at Home is very careful, thorough, pleasant, gentle and easy to work with. Right at Home makes it easier to take care of someone who needs a lot of help.

May 11, 2017

By Marti C_1

I am a past client of this provider

Right at Home was good to me, and they were reliable. My services weren't always positive as far as I am concerned.

May 11, 2017

By Vernice J_1

I am a current client of this provider

Right at Home is always on time and they are great at explaining what's going on. The caregiver is able to come into my home and take care of my medical needs.

April 18, 2017

By Sharon K

I am a current client of this provider

For the most part the care has been very good, we just have a lot of different caregivers. The services have helped the most by being there for my mom so that she is not alone.

April 18, 2017

By Mary H_16

I am a past client of this provider

My impression was that Right at Home recruited from a trade school where people are studying, so no caregiver was long-term. We had a different caregiver every four to six weeks, and that turnover was hard on my parents. It was really helpful that the caregivers helped my mother shower. The office people would not call me back.

April 18, 2017

By Philip W_1

I am a past client of this provider

Right at Home has a good program, and my mother liked and got along with each of the caregivers. The services helped the most by having someone to give my mother a shower.

April 03, 2017

By Cynthia T_2

I am a current client of this provider

Right at Home is very dependable and reliable. The caregiver takes better care of my wife than her own kids do.

April 03, 2017

By Sam J_1

I am a past client of this provider

I would tell someone that we were generally really happy with Right at Home's staff and felt that they were responsive. There was a lot of stress lifted knowing that someone was there with my father during the day making sure he ate well.

March 03, 2017

By David J_3

I am a current client of this provider

Right at Home has been great so far. It has kept my mother out of assisted living so she can stay at home, which is a wonderful thing. My wife and I both work, so Right at Home takes care of my mother. She is 82, lives alone, and has dementia. We can work during the day without worrying about her.

March 02, 2017

By Downey Daughter

I am a current client of this provider

Right At Home was the perfect answer to be able to keep Mom in her home. It provides the care needed for a person not ready for full Assisted Living yet needs help with daily chores and meals. The care givers are loving and kind, almost like family. They also are able to accommodate our needs when a doctors appointment arises or our schedule changes. I like the quick response from management when a question arises. Right At Home care gives me peace of mind when I can not be there.

March 01, 2017

By Bob W_4

I am a current client of this provider

l like the caregiver that Right at Home provides my wife and me. The personality and the work of the caregiver makes a big impact in our lives.

March 01, 2017

By David D_8

I am a past client of this provider

Right at Home was able to fill slots right on the spot. I could trust the company to care for my mom. I could not be happier with the services we got. The services were comforting and I knew that my mom was in good hands.

June 17, 2016

By Clarence B217746

I am a current client of this provider

Right at Home has been extremely helpful to myself and my family. They have gone beyond the required help and treated us like family. We really appreciate all their help and guidance.

December 29, 2015

By M. Peffer

I am a current client of this provider

I have been pleased with the care my husband has received. Vernon and his team has supported me during different events – plumbing problems in the main bathroom, wheelchair batteries going bad, and the escalating loss of physical ability of my husband. I feel cared for, too.

December 15, 2015

By Marjorie P.

I am a current client of this provider

Vernon has gone "above & beyond" to help me with my husband. Helping me when I was overcome with my husband's decline, finding me good caregivers, helping me choose equipments needed (like shower chair w/ wheels) and getting me instructions on use. He deserves more than 5 stars!

November 21, 2015

By Artie310

I am a past client of this provider

I have worked with other companies before I found out about Right at home and no one else was as professional and passionate about what they do like the caregivers at right at home... I was blessed to have found them

February 27, 2014

By Roberta9

I am a past client of this provider

Excellent service!! Caregivers were knowledgeable and attentive to all needs. Would recommend this company without any restrictions.
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About Right at Home Northwest Orange County

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.


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Right at Home Northwest Orange County

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