Right at Home Northwest Orange County

Offers Home Care

134 Reviews
Call (714) 364-8647
Right at Home Northwest Orange County (714) 364-8647
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Reviews of Right at Home Northwest Orange County

134 Reviews Write a review

Home Care Reviews for Right at Home Northwest Orange County

June 02, 2022

By Richard H_32

I am a current client of this provider

Right at Home has been consistent with my dad's care to provide medications and meals. My dad is happy with Right at Home.

Provider Response

Thank you so much for your input. It is an honor to help. We are always trying to improve our training and our processes and it is so rewarding when people like you let us know that we are making an impact.

May 12, 2022

By George C_16

I am a current client of this provider

He looks forward to seeing John every Tuesday and Thursday. They are punctual and they seem to care.

May 06, 2022

By Barbara J_15

I am a current client of this provider

The agency makes my experience positive by having caring staff to send to us. I like the agency because they send very capable caregivers.

Provider Response

Thanks a lot for your review of us. This is the most difficult thing Grace and I have ever done - to find the right caregiver for each of our clients. Thanks to people like you, it is also the most rewarding thing we have ever done. Thanks again.

May 05, 2022

By Beth H_12

I am a current client of this provider

The client just likes the caregiver as he plays her music and goes out of his way to be nice to her. Right at Home comes in the everyday day, is prompt, and on time.

May 03, 2022

By Anonymous_6092

I am a current client of this provider

It has helped since now I know that people are checking in on my parents with me being away. They need to check in with their caregivers more often to make sure they follow protocols.

April 20, 2022

By Herta B

I am a current client of this provider

They are very good and they do whatever needs to be done. I like that they are always on time.

Provider Response

Thank you so much for this review. I am so happy that you appreciate our staff and our caregivers. This is a credit to why we are here in the first place. We are here to serve and thank you for appreciating our listening skills and flexibility and our ability to recruit and retain experienced caregivers. Have a blessed day,

April 19, 2022

By Mary K_32

I am a current client of this provider

The agency helps with a shower, feeds her and is a good provider. I liked that they paired us with someone we can get along with and who is very agreeable.

Provider Response

Thank you so much for this review. This is a credit to our leadership. We are doing this to help people. It is a credit to our staff that hire and train and retain high quality caregivers. Also, we are always stressing that people be on time and I'm glad you appreciate this. We also try to be flexible because care plans change and needs change. Thanks again and have a very blessed day,

April 06, 2022

By Joyce C_9

I am a current client of this provider

We have had good service and poor service from them. They must have lost some people, so it was a different person every day. I like that they follow up well.

Provider Response

We love to get feedback from our clients. It is a gift and it is how we constantly improve. Our client care plans are custom for each client and I am glad you are happy with your current caregivers. Thank you again, Vernon

April 04, 2022

By Paul H_21

I am a current client of this provider

The services were the most helpful with the respite care. We could do other things while the caregiver was here. We liked that the caregiver was good with my father.

March 29, 2022

By Anonymous_4495

I am a current client of this provider

It makes life easier for me because I am her son. It takes relief off of me. They are providing the care that we need.

Provider Response

Thank you for your feedback. One of our top priorities is providing a reliable and consistent caregiver to every client so we try to limit turnover whenever possible. When our client's preferred caregiver is unavailable, we do our best to introduce another caregiver that'll meet our client's expectations for exceptional quality of care.

March 16, 2022

By Charles C_20

I am a past client of this provider

The time that they were there, they worked with him and showed him what to do. They were available and it was a good experience.

Provider Response

We love to hear reviews like this. We have been doing this for 8 years and are always trying to find ways to improve the client and caregiver experience. Thanks again!

February 04, 2022

By Anonymous_4401

I am a current client of this provider

Right at Home is professional and cares about its clients. It's not Right at Home's fault, but we just have had a lot of changes in caregivers and there is a problem in getting consistent caregivers. The caregivers who come Monday through Friday are very caring and professional.

Provider Response

Thanks for taking the time to review. We love what we do! We are always here to help remind to take medications and insulin and to help provide the right food and other care. Thanks again for taking time to review us. We will call you about improving our communication. We are always learning new ways to do everything better.

January 10, 2022

By William F_10

I am a current client of this provider

They need better communication between caregivers and not having caregivers call out. They need to have better quality of care givers and better training of the caregiver.

Provider Response

Thanks a lot for your feedback. I am really sorry your experience was not where you or I want it to be. We will take this feedback and continue to strive to train all of our caregivers to give excellent care. Again thank you for the feedback.

December 07, 2021

By Tony R_3

I am a current client of this provider

The agency is always on time and the staff is professional. I like Right at Home because they are really professional and provide great quality of care.

December 07, 2021

By Richard G_29

I am a current client of this provider

My husband looks forward to the caregivers coming. The caregivers have helped the most by giving him peri care in the morning. They get him dressed in the morning. They do that the most. Even though the caregiver is excellent, when the she started, she did a lot more than she is doing now,

Provider Response

Thank you for your feedback. We are grateful that we were able to resolve this issue and that you have chosen us as your in-home care provider again. We take great pride in providing exceptional and compassionate services to all our clients. Thank you again for your continued support.

November 17, 2021

By Jorge C_2

I am a current client of this provider

They could continue to provide the services they have. The individual receiving the services cannot not always understand so just continue proving the good care. They are informative.

November 05, 2021

By Helen B_25

I am a past client of this provider

They made sure that my home was kept up and cleaned and cooked for me. They treated me well and I didn't have to do anything.

November 01, 2021

By CRC - Efren & Lydia A

I am a current client of this provider

They have helped the most by cooking their meals and gives my mom medication. Almost every caregiver we have had hasn't worked out. They were always late and aren't as good as our current caregiver. However our current caregiver is great.

Provider Response

Thank you so much for the review. I am glad we worked out better than your previous agency. We are always improving and we love hearing from people like you. We are always trying to hire, train and match the right caregiver with each client.

October 13, 2021

By Diane C_21

I am a current client of this provider

They have given me time with my family. They could improve their scheduling. They have some issues with communication between their office staff and caregivers.

October 06, 2021

By Kevin B_13

I am a past client of this provider

They were there and I still was able to go to work! They took care of my dad properly. They were kind, thoughtful, and caring.

Provider Response

Thank you so much, for your review. It is people like you and your family who make it so rewarding to be doing this type of service. We love what we do and hire people that love taking care of people. Thanks again and have a blessed day

October 04, 2021

By Sister Joan O

I am a current client of this provider

They make me feel secure. They write things on a calendar for me. I like that I get to experience different people. I have had a lot of caregivers and they are friendly and nice.

Provider Response

Thanks so much, Sister! We are so happy that you love what we do and notice our standard of care across the caregivers who take you to the doctor. We strive to have the same loving service and hire people who love to do what they do.

September 13, 2021

By Gail M_14

I am a current client of this provider

They take the pressure off my sister. I am very pleased with them. They seem to be treating my mother very well.

September 02, 2021

By Carmen P_5

I am a current client of this provider

I cannot think of anything for them to improve. They come in at night and my mother hasn't complained about anything yet, so I guess they are of good quality. I would recommend it to people but they are a bit expensive. So far they have sent a couple of good caregivers and we have no complaints.

August 13, 2021

By Greg C_4

I am a current client of this provider

They provide very personal care. The owner himself came to the house to introduce himself to my father. It is very personal. The owners are very attentive even when there are issues.

Provider Response

Greg, we appreciate your comments. We love doing this and that is why we are involved. We are glad we are able to help a veteran like your Dad, stay where he wants to be.

July 21, 2021

By Phil B_5

I am a past client of this provider

They were concerned about her and worked with us and our needs. They were always approachable and I could talk to them.

July 21, 2021

By Mark S_27

I am a past client of this provider

They were able to be there on short notice when we needed them. They paid a lot of attention to detail. They had wonderful caregivers. They were on time.

July 12, 2021

By Marge P_1

I am a current client of this provider

I couldn't do it without them! They help my husband with brushing his teeth in the dining room because it is more convenient since his is in a wheel chair. I have been there for about eight or nine years now. When my needs change they are cooperative and are willing to work with me depending on what is needed.

June 24, 2021

By Patty B_6

I am a past client of this provider

They were only here a couple nights but they were amazing. They went above and beyond the call of duty. I like that they were very kind to us.

June 15, 2021

By Inez H

I am a current client of this provider

They have helped us the most by understanding the needs of the caregivers. They came out to give them additional training. I would like them to improve sending caregivers that are confident.

May 03, 2021

By Marilyn N

I am a current client of this provider

I only have them once a week but they really help me around the house, like they cleaned out the fridge for me one day. I like that when someone can't make it they will call around and find me a caregiver.

April 06, 2021

By Patricia C_17

I am a current client of this provider

I do need the support. She's very active with him and takes care of everything. It depends on the person who's coming and how well we can work with them and how able they are. The one who's coming now is the very best. If they're doing puzzles, I want him to do it and not them.

March 15, 2021

By Christine D_7

I am a current client of this provider

I like the caregivers they have.

February 19, 2021

By Lynda M_2

I am a current client of this provider

My mom really doesn't want anyone there so that makes things hard. They just mostly need to be communicating what the caregivers are supposed to do when they come. One caregiver helps change the sheets on the bed. I would like them to have better communication in regards to what care is going to be provided.

February 02, 2021

By Laura L_6

I am a current client of this provider

They are doing what we can't. They are very caring, they are accommodating to what you need.

January 28, 2021

By Anonymous_4430

I am a past client of this provider

They assisted her with changing her underwear when she soiled them. I'd recommend them very highly. They did a very good job and did things I couldn't do.

January 18, 2021

By Dyana A

I am a current client of this provider

They introduce my caregivers to me and they provide my caregiver right away. They send nice and good caregivers to take care of me.

November 17, 2020

By Yvonne S_2

I am a current client of this provider

She is looking for a companion, but also somebody who could do some light housekeeping and cleaning and cooking for her, and that is hard to find. It is fine, she is just picky. I like how flexible they are and their caregivers are very good quality.

Provider Response

Thank you for allowing us to help! We pride ourselves on being flexible. We know how hard it is for you to provide care when your schedule is so busy.

November 09, 2020

By Ernie & Jane V

I am a past client of this provider

I was able to go to bed knowing my mom was cared for, that she was safe, that they would call if there was anything. I liked that they were very flexible, very accessible when we had to call. We could see who was coming, we could see our invoices on their portal.

Provider Response

Thank you for allowing us to care for your Mom. What an honor! Our goal is to provide all our clients with a rewarding experience and excellent care. We thank you for taking the time to provide this review.

October 19, 2020

By Kay P_1

I am a current client of this provider

They have an employee who comes Monday through Saturday from 9 to 1, and she knows how to read the needs of the patient. If my mom is sleeping, she will go around the house and clean stuff. She doesn't have to wait to be told what to do. They should have that girl give a presentation to the rest of the employees about what needs to be done. Others need a shove in the right direction when they get there. They just need some more training. They are a little more personal than the other agency.

October 08, 2020

By Lela & Vernon R

I am a current client of this provider

They have been a good companion to my mom. They have been very good. They are very nice.

September 30, 2020

By Anonymous_4026

I am a past client of this provider

I would like them to send us the experienced people that we asked for. I want them to listen to our requests.

Provider Response

Thank you for taking the time to provide us with feedback. We read and take seriously all comments to improve our quality of care. We are very sorry to hear that you felt our caregivers lacked experience. Specifically, you believed our caregivers lacked "training in cleaning the house." We take great pride in hiring and training caregivers with good work ethic, trustworthiness, and compassionate hearts. We do our best to set expectations and explain to every client that our caregivers may assist in light housekeeping. This may include laundry, washing dishes, sweeping, vacuuming, and other related activities. As a rule of thumb, any cleaning that doesn’t require that a caregiver get up on a ladder or get down on their knees is considered lighthouse keeping. Typically, however, no more than 20% of a caregiver’s time should be allocated for light housekeeping. The other 80% of their time should be used on direct care for the client. Would you be willing to call our office line so that we may discuss in detail what occurred? Thank you again.

July 29, 2020

By Seslay K

I am a past client of this provider

They let me go back to work before all of this COVID happened. They helped with picking things up for us, washed out dishes, and things like that without being asked to do them. They have been very good to us. They have always been very flexible and adaptable to what we needed.

March 23, 2020

By Anonymous_3591

I am a past client of this provider

It did not last very long and my mom was not comfortable having others in her home. I liked the nurse's care and attitude.

March 16, 2020

By Janice A_1

I am a current client of this provider

The services allow me to go to work with confidence that my mother will be taken care of. The company is concerned about and caring of the client.

March 05, 2020

By Karen F_16

I am a current client of this provider

They get him water, they talk with him, they play music, they watch TV. They are available to work when I need to go to the doctor or have an appointment.

February 21, 2020

By Anonymous_3240

I am a past client of this provider

A lot of them just sat here while he slept. They could have tried to get him up. Some of them may have tried but were not consistent. They could not make him, but they could at least try. They could have known what my needs were as far as my relative. Some of them were just random, so they would get to know him every time they would come. I would have liked someone consistent.

February 21, 2020

By Mario B_1

I am a past client of this provider

He needed to be encouraged to be doing better. They can make sure that the caregivers had training on the list and that they understood that the patient would be getting better.

January 29, 2020

By Rudy &

I am a current client of this provider

We need a service, and it is very safe. It allows the family to do their thing and have a trustworthy person with our loved one. I know Right at Home has the clients' best interests at heart because they listen to every concern.

January 27, 2020

By Anonymous_2217

I am a current client of this provider

They help us the most by taking care of her needs while we are gone out of the house. Sometimes if they are supposed to be here in the morning, they are always telling me that they have to come 5 min before so that they can go over what I need, but they never come 5 min early and then I don't get the time to explain to them what I need.

January 27, 2020

By Linda D_11

I am a current client of this provider

My dad lives an hour away from me and my siblings, so they are a blessing to our family. They are very flexible and they will get you a person where and when you need it to do anything for you. I called and they had a person at my dad's house in 30 minutes.

December 31, 2019

By Janet V

I am a past client of this provider

They were always there to help and comfort me. They were very helpful and understanding.

December 11, 2019

By Marilyn and John H

I am a past client of this provider

They help me with my daily chores. They wash my clothes. They helped us with our move. They were dependable, and they did what they said.

December 07, 2019

By Theresa F_3

I am a current client of this provider

It has been huge because she does not have anxiety about being alone. I like the caregivers they have sent to us, and they call me and let me know if there is going to be a change in the schedule.

November 07, 2019

By Carol R_15

I am a current client of this provider

I think that it is very helpful for my mom because there is somebody with her, and she has gotten to know them. She gets to chat with her a lot. I love the service. I think it is wonderful. It is such a relief for my brother and I knowing my mom has somebody there to talk to and have meals made. It is a godsend, as far as I am concerned. I am long distance, and I still feel like I can talk to Right at Home because they understand what I need, and they implement what my mom needs.

November 07, 2019

By Thomas P_5

I am a past client of this provider

They were very prompt, and they knew exactly what they were doing. I liked the women that came. They were very professional.

October 29, 2019

By Sue J_9

I am a current client of this provider

It's taken a lot of stress off of me because I know that there is someone coming going for my loved one that I can rely on. They are very reliable, very responsive, and they are personable.

October 10, 2019

By Jonathan and Cindy S

I am a past client of this provider

The experience was positive because they helped me in everyday capabilities. They also helped my wife who was recovering from surgery. I like that they were very accommodating, and the home care people were really nice.

October 02, 2019

By Barbara M_33

I am a current client of this provider

They come every day, otherwise, my son or daughter would have to pitch in and take care of things, which they do on weekends, but it is wonderful to have the caregiver all the time. It makes it easy for my family. The regular caregiver took a vacation a week or so ago, and they sent a substitute, and she was a lovely and sweet girl. The regular girl is a good caregiver and a wonderful cook. I always told the previous owner that he should pay her just to be a cook because she is that good.

October 02, 2019

By Anonymous_2622

I am a current client of this provider

It has been wonderful. I couldn't do it without them. I would recommend them because most of the people I have had have been good lately. In my first experience, I wasn't too happy with some people.

September 30, 2019

By Josie L

I am a current client of this provider

They have been pretty terrific. It's been traumatic having things happen. I live at the beach, and it's a tough parking area, and a three-story building, but they work hard to make it work and help each other. I have no complaints. They are helpful, and they have gone overboard doing things, helping me, and fixing meals.

September 04, 2019

By Diane D_10

I am a current client of this provider

My caregiver works with other people that I need to interact with. I like that I'm able to have the same caregiver, and I appreciate her concern about my mother.

September 04, 2019

By Linda T_12

I am a current client of this provider

They helped my accomplish my goals like cleaning and emptying my closets. They've always been helpful, and they work with me by making arrangements to get the caregiver here when I needed.

August 26, 2019

By Jim K

I am a current client of this provider

They get him out of bed and bathe him. That's what they're here for. I like the caregiver who comes to us. She's well trained and works quickly.

August 22, 2019

By Diane C_15

I am a past client of this provider

She was able to stay at home longer. They were responsive about getting people there when we needed them.

August 20, 2019

By Joseph A_4

I am a current client of this provider

They do mostly all that is needed for her, and they help her a lot. They could just keep their time occupied since they are there for hours. They could keep themselves busy by helping my mom with her exercises or anything instead of sitting around and talking.

July 19, 2019

By Renee H_1

I am a past client of this provider

They gave me great people that understood what my mom is going through. They were all outstanding. Their people are professional. They do everything and helped my mom.

June 24, 2019

By Sandra C_1

I am a past client of this provider

They are friendly and available.

June 24, 2019

By Nellie G

I am a current client of this provider

I have a couple girls that are really great. Some of the caregivers call off a little before they are supposed to be here. I am expecting them, and my daughter has to be to work on time.

June 06, 2019

By Linda S

I am a past client of this provider

Most of the time, we have had excellent care for my loved one. I like the fact that they have flexible scheduling for our needs.

June 06, 2019

By Rosalie B_3

I am a current client of this provider

I'm not the one that has to deal with it, so it relieves me of that stress. I like their personal touch and I know the owners, so I'm able to talk to them about anything and everything.

May 01, 2019

By Lynda T_2

I am a past client of this provider

They met our every need and allowed her to stay in her own home for several more years instead of living in a facility. The care was very personalized, and the caregivers were prompt.

May 01, 2019

By Barbara P_23

I am a current client of this provider

I'm not able to do some things for myself. I'm getting over a five week stay at the hospital for pneumonia, and I'm still in a recuperation phase. I have found the people who have come very willing to do whatever I ask them to do, that I can't do, or need help with.

May 01, 2019

By Walt D_1

I am a current client of this provider

They help the most by providing assistance to his wife who is his primary caregiver, and it takes a load off of her shoulders. I like their flexibility and their diligence.

April 01, 2019

By Anonymous_1834

I am a current client of this provider

I take care of him completely, so it has been nice to have a bit of a break. I have a lot to do, so they are able to help. We have had a lot of different caregivers come. Some of them are very good and others are not that great.

April 01, 2019

By Patricia A_10

I am a current client of this provider

I do not have to tell the caregivers what to do. I like that they are flexible with the schedules.

April 01, 2019

By Diane N_1

I am a past client of this provider

They were a lot of help, but they were not good about getting the facts straight because they would call my brother all the time with any updates and he was never here. We did have a few difficulties with the caregivers' timeliness. I have given them my contact information numerous times.

March 14, 2019

By Marian U

I am a current client of this provider

They've helped me with anything I've asked them to do. I like everything they've done for us so far. They've been a big help.

March 01, 2019

By Maria V_3

I am a current client of this provider

The person that comes is really good and asks if there is anything she can do for her. We like that. They're responsive, and they have availability. Their customer service is good.

March 01, 2019

By Patty S_1

I am a current client of this provider

It gives her an opportunity to have people visit her during the day when she would otherwise be alone. It makes her feel good about herself, as well as have quality time. That is important to me. The services are personable.

February 13, 2019

By Duane J_1

I am a current client of this provider

I like their follow-up and concern for me. We like how they answer all our phone calls.

February 13, 2019

By Maria V_1

I am a current client of this provider

They help my mom, and since I work, I can't be there for her because she need 24-hour care. They're very nice, and if there are any changes, they call me and also reach out to make sure the caregiver is doing well.

January 08, 2019

By Mike F_6

I am a current client of this provider

We do not have to take time out every day to bathe my mom and get her dressed. They're on time, and they do what they promise. If someone calls in sick, I know about it, and they send a replacement.

January 04, 2019

By Gail F_1

I am a current client of this provider

They could have a little more consistency in the scheduling. I like that they have good caregivers and that they come on time to do what they are trained to do.

December 08, 2018

By Lori L_2

I am a past client of this provider

They helped the most by being accessible and listening to what we needed. If I called, they would make it the best fit for all of us. They were very accessible and open to feedback.

December 03, 2018

By Diane G_2

I am a current client of this provider

My caregiver is very helpful. She will go to the grocery store for me as I can't do that anymore and she always gets the right things for me, like specific brands and such. She will water the lawn for me as well. It's been great having her help. My caregiver is wonderful. She's been with me for over a year and I would never ask for anyone else.

November 28, 2018

By Lisa A_8

I am a current client of this provider

They have helped the most with mobility. They helped give him more confidence. They're visible. We call them if we have questions or concerns. They're open and visible.

October 10, 2018

By Randy K

I am a current client of this provider

All they do is pick her up and drive her to appointments.

September 24, 2018

By Anonymous_31

I am a current client of this provider

I would like to have the same consistent caregiver because I have different caregivers that come. I would like for their prices to be lower, and I would like better communication.

September 24, 2018

By Chelsie D

I am a past client of this provider

Some of the caregivers did as little as possible, I would have liked them to spend more time with her. They were reliable and responsible.

September 24, 2018

By Cristy V

I am a past client of this provider

They helped most by providing care for my mom so I could leave. Some people go above and beyond, and some people do just enough. The caregiver I had didn't go above and beyond. I don't think they are a horrible company, but I don't think they are great either.

September 20, 2018

By Frank Y

I am a current client of this provider

It helps him a lot to have outside socializing. They are on the spot, and they know what they are doing.

August 28, 2018

By Jill B_4

I am a current client of this provider

I live hours away, and I don't have to go down to help him. They're very receptive to listen to suggestions and feedback, and they're always there when I need them.

August 14, 2018

By Angelina M

I am a current client of this provider

It has been life changing. We have been able to be free and get on with our lives. I would say that they have great communication between the staff and the agency.

July 02, 2018

By William P_11

I am a current client of this provider

I think I am well taken care of because they have a willingness to help me recover. They take the time to move me around.

June 01, 2018

By Kyle M

I am a past client of this provider

They were there when we needed them giving us some avenues of people to call for help. They have been very caring. Especially the staff. They have helped us maneuver and do what we needed to do for the client.

May 23, 2018

By Diane M_12

I am a current client of this provider

They take me places. They could have more caregivers available to meet my needs. They promised they would have more caregivers available for me, but it hasn't happened yet. They are having a hard time filling the shifts that I need.

May 16, 2018

By Yvonne C

I am a current client of this provider

They're great. They talk to me and they cook my food for me. I like that they always follow through with me.

April 27, 2018

By Lisa H

I am a current client of this provider

Some of the caregivers are excellent, but some need more instruction on how to deal with people. They provide activities for the client that she wouldn't normally get. The caregivers are awesome. They engage her while she wouldn't otherwise and socialization.

January 04, 2018

By Teresa (

I am a current client of this provider

It seems like all of the caregivers are well qualified. The caregivers have helped because my loved one has to have 24 hour care and it keeps me from having to be here 24/7.

December 05, 2017

By Lee M

I am a current client of this provider

Right at Home is very helpful and sends me weekly shopping lists for my mom. Right at Home goes above and beyond. Right at Home has made my life easier because I have someone here who can help my mom.

December 02, 2017

By Montez C

I am a current client of this provider

Right at Home allows me to be flexible with my own job. I am able to continue working because of Right at Home. However, my mom needs more qualified caregivers. The services are flexible and help me be able to have free time.

November 17, 2017

By Julie T_2

I am a current client of this provider

Right at Home is very helpful and so far they have done a good job. The services make my life better because the caregivers do things for me that I am unable to do for myself.

November 07, 2017

By Bob H_6

I am a past client of this provider

The services were quality and they were able to flex the schedule with my mother's needs. They were only there twice a week, so I would say that being able to pick up on a task of in home care took the pressure off of the family members.

October 13, 2017

By Joann R_3

I am a current client of this provider

Right at Home is caring. Right at Home helps my loved one get through their daily life.

August 23, 2017

By Pamela H_1

I am a current client of this provider

Right at Home should have more consistent care with their caregivers. My mother pays for two hour shifts and nine times out of ten on a three day shift, I am lucky if one of the caregivers will stay the entire two hour shift. The caregivers come in and do things for my father that he cannot do. The physicality alone is the main reason for ease in my life.

August 10, 2017

By Larry "Lotario" R

I am a current client of this provider

Right at Home is efficient and I am very satisfied with them. I am happy that everything is going well with the services from Right at Home.

August 02, 2017

By Anonymous_430

I am a current client of this provider

Right at Home has some good things and some things that aren't so good. The accounting system is having a problem getting invoices in a timely manner. I am trying to make sure that they are charging us accurately, there is a lack of transparency in the billing. Right at Home could make life easier by having accurate, clear, and timely billing. The care should be provided by consistent staff. The quality in care is not consistent and we are paying top dollar, but the service varies a lot. Some caregivers are conscientious and do what I expect of them, while others don't come back or don't do the work very well.

August 02, 2017

By Mary A_8

I am a current client of this provider

Right at Home is efficient and they do what they're supposed to do. Right at Home helps take care of my husband. It helps me because then I don't have to take care of him for the time they're here.

August 02, 2017

By Joann R_2

I am a current client of this provider

Right at Home's caregivers are really good, and I appreciate their attentiveness. The services have been most helpful because they care for my parents on a daily basis.

June 23, 2017

By Fernand C

I am a past client of this provider

Right at Home is very careful, thorough, pleasant, gentle and easy to work with. Right at Home makes it easier to take care of someone who needs a lot of help.

May 11, 2017

By Marti C_1

I am a past client of this provider

Right at Home was good to me, and they were reliable. My services weren't always positive as far as I am concerned.

May 11, 2017

By Vernice J_1

I am a current client of this provider

Right at Home is always on time and they are great at explaining what's going on. The caregiver is able to come into my home and take care of my medical needs.

April 18, 2017

By Sharon K

I am a current client of this provider

For the most part the care has been very good, we just have a lot of different caregivers. The services have helped the most by being there for my mom so that she is not alone.

April 18, 2017

By Mary H_16

I am a past client of this provider

My impression was that Right at Home recruited from a trade school where people are studying, so no caregiver was long-term. We had a different caregiver every four to six weeks, and that turnover was hard on my parents. It was really helpful that the caregivers helped my mother shower. The office people would not call me back.

April 18, 2017

By Philip W_1

I am a past client of this provider

Right at Home has a good program, and my mother liked and got along with each of the caregivers. The services helped the most by having someone to give my mother a shower.

April 03, 2017

By Cynthia T_2

I am a current client of this provider

Right at Home is very dependable and reliable. The caregiver takes better care of my wife than her own kids do.

April 03, 2017

By Sam J_1

I am a past client of this provider

I would tell someone that we were generally really happy with Right at Home's staff and felt that they were responsive. There was a lot of stress lifted knowing that someone was there with my father during the day making sure he ate well.

March 03, 2017

By David J_3

I am a current client of this provider

Right at Home has been great so far. It has kept my mother out of assisted living so she can stay at home, which is a wonderful thing. My wife and I both work, so Right at Home takes care of my mother. She is 82, lives alone, and has dementia. We can work during the day without worrying about her.

March 02, 2017

By Downey Daughter

I am a current client of this provider

Right At Home was the perfect answer to be able to keep Mom in her home. It provides the care needed for a person not ready for full Assisted Living yet needs help with daily chores and meals. The care givers are loving and kind, almost like family. They also are able to accommodate our needs when a doctors appointment arises or our schedule changes. I like the quick response from management when a question arises. Right At Home care gives me peace of mind when I can not be there.

March 01, 2017

By Bob W_4

I am a current client of this provider

l like the caregiver that Right at Home provides my wife and me. The personality and the work of the caregiver makes a big impact in our lives.

March 01, 2017

By David D_8

I am a past client of this provider

Right at Home was able to fill slots right on the spot. I could trust the company to care for my mom. I could not be happier with the services we got. The services were comforting and I knew that my mom was in good hands.

June 17, 2016

By Clarence B217746

I am a current client of this provider

Right at Home has been extremely helpful to myself and my family. They have gone beyond the required help and treated us like family. We really appreciate all their help and guidance.

December 29, 2015

By M. Peffer

I am a current client of this provider

I have been pleased with the care my husband has received. Vernon and his team has supported me during different events – plumbing problems in the main bathroom, wheelchair batteries going bad, and the escalating loss of physical ability of my husband. I feel cared for, too.

December 15, 2015

By Marjorie P.

I am a current client of this provider

Vernon has gone "above & beyond" to help me with my husband. Helping me when I was overcome with my husband's decline, finding me good caregivers, helping me choose equipments needed (like shower chair w/ wheels) and getting me instructions on use. He deserves more than 5 stars!

November 21, 2015

By Artie310

I am a past client of this provider

I have worked with other companies before I found out about Right at home and no one else was as professional and passionate about what they do like the caregivers at right at home... I was blessed to have found them

February 27, 2014

By Roberta9

I am a past client of this provider

Excellent service!! Caregivers were knowledgeable and attentive to all needs. Would recommend this company without any restrictions.
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About Right at Home Northwest Orange County

rightathome.net

Right at Home provides in-home caregiving services for thousands of families across the nation. We offer companionship and help with everyday tasks that have become challenging for an aging person. This may include things like meal preparation, laundry, housekeeping, hygiene and grooming. We also offer services for those with special care situations caused by numerous medical conditions such as Alzheimer’s disease and other dementias. Call us to learn more about the specific services we provide.

Custom Care Plan

From the moment you call, we begin considering the specific needs of your loved one. We ask questions during the initial call or meeting to form a basic needs assessment. After discussing your particular situation, we will prepare an initial Custom Care Plan and then work with you to fine tune that Care Plan based on your loved one’s specific needs. Once the plan is agreed upon, your local Right at Home team matches the right caregiver to implement the plan.

Caregiver Training and Care Supervision

Every Right at Home caregiver goes through an extensive interview process, including background checks. Once hired, caregivers are trained through Right at Home University to ensure that they’re able to deliver the care set out in your loved one’s Custom Care Plan. Before providing care, they’re bonded and insured.

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Right at Home Northwest Orange County

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