Right at Home Northwest Orange County

Margaret J_9

They are just being there as someone to talk to. I like the flexibility and follow-up.

Christopher B_14

It was certainly a necessary step, but a good step but now that I have kind of worked through my own injuries. It really helps me that they grocery shop for him. I like the online thing I can see what's going on with the care like if I'm not there it shows me what's going on.

Theresa S_9

The service help me with any heavy lifting. They are responsive, and work with the people, as well as will listen to my needs.

Loretta A_3

I am happy that he is taken care of. They are dependable, and if there are any issues they aware of, they bring it to my attention.

Fathy S

They can send one person who knows how to follow instructions. Everything has been okay, but I would like to have consistent care with one caregiver.

Shelly M_3

Very helpful in giving me a break from my time. They are very responsive and very good.

Kathleen Cooper & P

The caregiver has been wonderful because before it was me doing everything. Its a huge help. I like that they are so kind and accommodating and make sure that we feel taken care of.

Anonymous_4495

They help her go to the bathroom. They accommodate my schedule.

Anonymous_1712234604

They help with taking his blood pressure and blood rate. I like that they're very informative.

Zolla D

The caregiver helps me by cleaning and sweeping. This is an excellent service. The caregiver that comes has been very punctual.

Marian R_4

They wash my dishes. The caregivers should know what they need to do.

Sam S_10

The agency is doing everything possible. When someone gets older, it gets harder. It is not the agency's fault, it is just the circumstances. We have used them before and we know their staff. They are very professional.

Jerry G_8

I like their quality of staff. They help keep the kitchen clean. I like their responsiveness.

Provider Response

Seslay K

They created a massive disruption in my life. They only came for half of the shifts.

Ray M_4

They were very helpful. They were perceptive and didn't have to be directed. I like the personnel.

Anonymous_6164

They allow us to stay home and receive care needed. They provide a good service and caregivers.

Provider Response

Robert K_39

I only had one bad person. I would recommend them because the office is excellent.

Mario B_1

My wife is normally the person that gives me the care and when my wife isn't available they come in and take care of the things that need to be taken care of and the impact is great and very helpful. There are multiple reasons, one the office staff when I call and request care they listen to what my needs are, and they work really hard to find somebody to meet those needs, the second I ask for people when they come in that they will listen to me, so I could direct my care and the people that they send are willing to listen, and they are very contentious and respectful.

Provider Response

Marge P_5

The services have only been driving me and driving me home and that has been helpful. I've only had two ladies to drive me. They were very polite and helpful. I have difficulty with walking and they have been helpful.

Karen R_29

They helped me by providing services that I could not do for myself. I like that two of the three caregivers I had were very good.

Kermit R

They've helped with changing and personal care. They are flexible. People can get in for shorter shifts rather than a full-day.

Diane R_11

The impact is huge, but the workers calling out is a huge problem for us. I love the staff and most of the people we've had are amazing.

Paul H_21

The caregiver does a great job with my father and providing with what he needs. I recommend them because I have had good experiences.

Provider Response

Maureen R_4

Give my mom showers when she's not very compliant. I like that they are very helpful.

Joanna B_5

The services are helpful because they let my mom they know they actually care for her. I would recommend Right at Home because they're easy to communicate with.

Nerrissa W

The services are definitely helpful, but it's not as helpful as I hoped for because it's been difficult to find one steady person for my dad. I like that they hire very friendly people. And I just appreciate the help that provide to us.

Anonymous_7089

It has been a positive experience because they work with us and accept changes. So far we have good service and someone who adapted to our needs.

Chris W_11

They are very attentive. He does not have a lot of extreme needs. They are here when they say they are going to be here. I like that we met the owner of the franchise. So far they have been pretty responsive.

Anonymous_6989

They are there as a preventative right now because she has had some memory loss. They could work on stability of who is going to be there without changing.

Richard H_32

They have caregivers that are caring and loving. I like the caregivers they provide.

Provider Response

Mike Z_1

Lena wasn't wanting to at first, but as time went on, she really enjoyed Jennifer's company. They were very time considerate, and I know them because they were parishioners at the church, which helped me to trust them.

Adam W_4

They provide a lot of driving that my mom can't do, and companionship. We don't use them that much.

Pearlie N

They just provide the service. They free up my mornings so I can do other things. I like the flexibility.

Mary K_32

The caregiver is there helping with my mom doing anything and everything we could ever want for her. My mom waits for her to come since she likes the undivided attention which I can't do all the time. I have and would recommend them as they are very easy to use and are very handy.

Provider Response

James & Rita T

They make a difference because my parents are engaged more. They just provided us with a very lovely caregiver.

Provider Response

JUDITH G

The most important thing is the companionship that they provide for my grandmother. i really like how easy they are to communicate with. I can call, email, or text and I will always get a response. They are very simple to work with.

Darlene W_10

Whatever they could do to make my life easier for me is going to cost me money. I would like for them to sit with him while I go do things. Today, they only showered him, because it took him a while to eat. They are helpful when he is willing. I don't know what all I need. I like the people that come to my home. I haven't had any problems with them. They are nice.

Vickie M_2

I am working so i can't take my dad out to his appointments. They are very responsive and reliable.

Betsy A_4

They do what I needed. The physical therapist trained them on how to take me up and down stairs. I like that they matched me with caregivers that met my needs and younger women. Came on time and was always pleasant.

Provider Response

George C_16

He looks forward to seeing John every Tuesday and Thursday. They are punctual and they seem to care.

Barbara J_15

The agency makes my experience positive by having caring staff to send to us. I like the agency because they send very capable caregivers.

Provider Response

Beth H_12

The client just likes the caregiver as he plays her music and goes out of his way to be nice to her. Right at Home comes in the everyday day, is prompt, and on time.

Anonymous_6092

It has helped since now I know that people are checking in on my parents with me being away. They need to check in with their caregivers more often to make sure they follow protocols.

Herta B

They are very good and they do whatever needs to be done. I like that they are always on time.

Provider Response

Joyce C_9

We have had good service and poor service from them. They must have lost some people, so it was a different person every day. I like that they follow up well.

Provider Response

Charles C_20

The time that they were there, they worked with him and showed him what to do. They were available and it was a good experience.

Provider Response

Anonymous_4401

Right at Home is professional and cares about its clients. It's not Right at Home's fault, but we just have had a lot of changes in caregivers and there is a problem in getting consistent caregivers. The caregivers who come Monday through Friday are very caring and professional.

Provider Response

William F_10

They need better communication between caregivers and not having caregivers call out. They need to have better quality of care givers and better training of the caregiver.

Provider Response

Tony R_3

The agency is always on time and the staff is professional. I like Right at Home because they are really professional and provide great quality of care.

Richard G_29

My husband looks forward to the caregivers coming. The caregivers have helped the most by giving him peri care in the morning. They get him dressed in the morning. They do that the most. Even though the caregiver is excellent, when the she started, she did a lot more than she is doing now,

Provider Response

Helen B_25

They made sure that my home was kept up and cleaned and cooked for me. They treated me well and I didn't have to do anything.

CRC - Efren & Lydia A

They have helped the most by cooking their meals and gives my mom medication. Almost every caregiver we have had hasn't worked out. They were always late and aren't as good as our current caregiver. However our current caregiver is great.

Provider Response

Kevin B_13

They were there and I still was able to go to work! They took care of my dad properly. They were kind, thoughtful, and caring.

Provider Response

Sister Joan O

They make me feel secure. They write things on a calendar for me. I like that I get to experience different people. I have had a lot of caregivers and they are friendly and nice.

Provider Response

Gail M_14

They take the pressure off my sister. I am very pleased with them. They seem to be treating my mother very well.

Carmen P_5

I cannot think of anything for them to improve. They come in at night and my mother hasn't complained about anything yet, so I guess they are of good quality. I would recommend it to people but they are a bit expensive. So far they have sent a couple of good caregivers and we have no complaints.

Greg C_4

They provide very personal care. The owner himself came to the house to introduce himself to my father. It is very personal. The owners are very attentive even when there are issues.

Provider Response

Phil B_5

They were concerned about her and worked with us and our needs. They were always approachable and I could talk to them.

Mark S_27

They were able to be there on short notice when we needed them. They paid a lot of attention to detail. They had wonderful caregivers. They were on time.

Marge P_1

I couldn't do it without them! They help my husband with brushing his teeth in the dining room because it is more convenient since his is in a wheel chair. I have been there for about eight or nine years now. When my needs change they are cooperative and are willing to work with me depending on what is needed.

Patty B_6

They were only here a couple nights but they were amazing. They went above and beyond the call of duty. I like that they were very kind to us.

Inez H

They have helped us the most by understanding the needs of the caregivers. They came out to give them additional training. I would like them to improve sending caregivers that are confident.

Marilyn N

I only have them once a week but they really help me around the house, like they cleaned out the fridge for me one day. I like that when someone can't make it they will call around and find me a caregiver.

Patricia C_17

I do need the support. She's very active with him and takes care of everything. It depends on the person who's coming and how well we can work with them and how able they are. The one who's coming now is the very best. If they're doing puzzles, I want him to do it and not them.

Christine D_7

I like the caregivers they have.

Laura L_6

They are doing what we can't. They are very caring, they are accommodating to what you need.

Anonymous_4430

They assisted her with changing her underwear when she soiled them. I'd recommend them very highly. They did a very good job and did things I couldn't do.

Dyana A

They introduce my caregivers to me and they provide my caregiver right away. They send nice and good caregivers to take care of me.

Yvonne S_2

She is looking for a companion, but also somebody who could do some light housekeeping and cleaning and cooking for her, and that is hard to find. It is fine, she is just picky. I like how flexible they are and their caregivers are very good quality.

Provider Response

Ernie & Jane V

I was able to go to bed knowing my mom was cared for, that she was safe, that they would call if there was anything. I liked that they were very flexible, very accessible when we had to call. We could see who was coming, we could see our invoices on their portal.

Provider Response

Kay P_1

They have an employee who comes Monday through Saturday from 9 to 1, and she knows how to read the needs of the patient. If my mom is sleeping, she will go around the house and clean stuff. She doesn't have to wait to be told what to do. They should have that girl give a presentation to the rest of the employees about what needs to be done. Others need a shove in the right direction when they get there. They just need some more training. They are a little more personal than the other agency.

Lela & Vernon R

They have been a good companion to my mom. They have been very good. They are very nice.

Anonymous_4026

I would like them to send us the experienced people that we asked for. I want them to listen to our requests.

Provider Response

Anonymous_3591

It did not last very long and my mom was not comfortable having others in her home. I liked the nurse's care and attitude.

Janice A_1

The services allow me to go to work with confidence that my mother will be taken care of. The company is concerned about and caring of the client.

Karen F_16

They get him water, they talk with him, they play music, they watch TV. They are available to work when I need to go to the doctor or have an appointment.

Rudy &

We need a service, and it is very safe. It allows the family to do their thing and have a trustworthy person with our loved one. I know Right at Home has the clients' best interests at heart because they listen to every concern.

Anonymous_2217

They help us the most by taking care of her needs while we are gone out of the house. Sometimes if they are supposed to be here in the morning, they are always telling me that they have to come 5 min before so that they can go over what I need, but they never come 5 min early and then I don't get the time to explain to them what I need.

Linda D_11

My dad lives an hour away from me and my siblings, so they are a blessing to our family. They are very flexible and they will get you a person where and when you need it to do anything for you. I called and they had a person at my dad's house in 30 minutes.

Janet V

They were always there to help and comfort me. They were very helpful and understanding.

Marilyn and John H

They help me with my daily chores. They wash my clothes. They helped us with our move. They were dependable, and they did what they said.

Theresa F_3

It has been huge because she does not have anxiety about being alone. I like the caregivers they have sent to us, and they call me and let me know if there is going to be a change in the schedule.

Carol R_15

I think that it is very helpful for my mom because there is somebody with her, and she has gotten to know them. She gets to chat with her a lot. I love the service. I think it is wonderful. It is such a relief for my brother and I knowing my mom has somebody there to talk to and have meals made. It is a godsend, as far as I am concerned. I am long distance, and I still feel like I can talk to Right at Home because they understand what I need, and they implement what my mom needs.

Thomas P_5

They were very prompt, and they knew exactly what they were doing. I liked the women that came. They were very professional.

Sue J_9

It's taken a lot of stress off of me because I know that there is someone coming going for my loved one that I can rely on. They are very reliable, very responsive, and they are personable.

Jonathan and Cindy S

The experience was positive because they helped me in everyday capabilities. They also helped my wife who was recovering from surgery. I like that they were very accommodating, and the home care people were really nice.

Barbara M_33

They come every day, otherwise, my son or daughter would have to pitch in and take care of things, which they do on weekends, but it is wonderful to have the caregiver all the time. It makes it easy for my family. The regular caregiver took a vacation a week or so ago, and they sent a substitute, and she was a lovely and sweet girl. The regular girl is a good caregiver and a wonderful cook. I always told the previous owner that he should pay her just to be a cook because she is that good.

Anonymous_2622

It has been wonderful. I couldn't do it without them. I would recommend them because most of the people I have had have been good lately. In my first experience, I wasn't too happy with some people.

Josie L

They have been pretty terrific. It's been traumatic having things happen. I live at the beach, and it's a tough parking area, and a three-story building, but they work hard to make it work and help each other. I have no complaints. They are helpful, and they have gone overboard doing things, helping me, and fixing meals.

Diane D_10

My caregiver works with other people that I need to interact with. I like that I'm able to have the same caregiver, and I appreciate her concern about my mother.

Linda T_12

They helped my accomplish my goals like cleaning and emptying my closets. They've always been helpful, and they work with me by making arrangements to get the caregiver here when I needed.

Jim K

They get him out of bed and bathe him. That's what they're here for. I like the caregiver who comes to us. She's well trained and works quickly.

Diane C_15

She was able to stay at home longer. They were responsive about getting people there when we needed them.

Renee H_1

They gave me great people that understood what my mom is going through. They were all outstanding. Their people are professional. They do everything and helped my mom.

Linda S

Most of the time, we have had excellent care for my loved one. I like the fact that they have flexible scheduling for our needs.

Rosalie B_3

I'm not the one that has to deal with it, so it relieves me of that stress. I like their personal touch and I know the owners, so I'm able to talk to them about anything and everything.

Lynda T_2

They met our every need and allowed her to stay in her own home for several more years instead of living in a facility. The care was very personalized, and the caregivers were prompt.

Barbara P_23

I'm not able to do some things for myself. I'm getting over a five week stay at the hospital for pneumonia, and I'm still in a recuperation phase. I have found the people who have come very willing to do whatever I ask them to do, that I can't do, or need help with.

Walt D_1

They help the most by providing assistance to his wife who is his primary caregiver, and it takes a load off of her shoulders. I like their flexibility and their diligence.

Anonymous_1834

I take care of him completely, so it has been nice to have a bit of a break. I have a lot to do, so they are able to help. We have had a lot of different caregivers come. Some of them are very good and others are not that great.

Patricia A_10

I do not have to tell the caregivers what to do. I like that they are flexible with the schedules.

Diane N_1

They were a lot of help, but they were not good about getting the facts straight because they would call my brother all the time with any updates and he was never here. We did have a few difficulties with the caregivers' timeliness. I have given them my contact information numerous times.

Marian U

They've helped me with anything I've asked them to do. I like everything they've done for us so far. They've been a big help.

Maria V_3

The person that comes is really good and asks if there is anything she can do for her. We like that. They're responsive, and they have availability. Their customer service is good.

Patty S_1

It gives her an opportunity to have people visit her during the day when she would otherwise be alone. It makes her feel good about herself, as well as have quality time. That is important to me. The services are personable.

Duane J_1

I like their follow-up and concern for me. We like how they answer all our phone calls.

Maria V_1

They help my mom, and since I work, I can't be there for her because she need 24-hour care. They're very nice, and if there are any changes, they call me and also reach out to make sure the caregiver is doing well.

Mike F_6

We do not have to take time out every day to bathe my mom and get her dressed. They're on time, and they do what they promise. If someone calls in sick, I know about it, and they send a replacement.

Gail F_1

They could have a little more consistency in the scheduling. I like that they have good caregivers and that they come on time to do what they are trained to do.

Lori L_2

They helped the most by being accessible and listening to what we needed. If I called, they would make it the best fit for all of us. They were very accessible and open to feedback.

Diane G_2

My caregiver is very helpful. She will go to the grocery store for me as I can't do that anymore and she always gets the right things for me, like specific brands and such. She will water the lawn for me as well. It's been great having her help. My caregiver is wonderful. She's been with me for over a year and I would never ask for anyone else.

Lisa A_8

They have helped the most with mobility. They helped give him more confidence. They're visible. We call them if we have questions or concerns. They're open and visible.

Randy K

All they do is pick her up and drive her to appointments.

Cristy V

They helped most by providing care for my mom so I could leave. Some people go above and beyond, and some people do just enough. The caregiver I had didn't go above and beyond. I don't think they are a horrible company, but I don't think they are great either.

Frank Y

It helps him a lot to have outside socializing. They are on the spot, and they know what they are doing.

Jill B_4

I live hours away, and I don't have to go down to help him. They're very receptive to listen to suggestions and feedback, and they're always there when I need them.

Angelina M

It has been life changing. We have been able to be free and get on with our lives. I would say that they have great communication between the staff and the agency.

William P_11

I think I am well taken care of because they have a willingness to help me recover. They take the time to move me around.

Kyle M

They were there when we needed them giving us some avenues of people to call for help. They have been very caring. Especially the staff. They have helped us maneuver and do what we needed to do for the client.

Diane M_12

They take me places. They could have more caregivers available to meet my needs. They promised they would have more caregivers available for me, but it hasn't happened yet. They are having a hard time filling the shifts that I need.

Yvonne C

They're great. They talk to me and they cook my food for me. I like that they always follow through with me.

Lisa H

Some of the caregivers are excellent, but some need more instruction on how to deal with people. They provide activities for the client that she wouldn't normally get. The caregivers are awesome. They engage her while she wouldn't otherwise and socialization.

Teresa (

It seems like all of the caregivers are well qualified. The caregivers have helped because my loved one has to have 24 hour care and it keeps me from having to be here 24/7.

Lee M

Right at Home is very helpful and sends me weekly shopping lists for my mom. Right at Home goes above and beyond. Right at Home has made my life easier because I have someone here who can help my mom.

Montez C

Right at Home allows me to be flexible with my own job. I am able to continue working because of Right at Home. However, my mom needs more qualified caregivers. The services are flexible and help me be able to have free time.

Julie T_2

Right at Home is very helpful and so far they have done a good job. The services make my life better because the caregivers do things for me that I am unable to do for myself.

Bob H_6

The services were quality and they were able to flex the schedule with my mother's needs. They were only there twice a week, so I would say that being able to pick up on a task of in home care took the pressure off of the family members.

Joann R_3

Right at Home is caring. Right at Home helps my loved one get through their daily life.

Pamela H_1

Right at Home should have more consistent care with their caregivers. My mother pays for two hour shifts and nine times out of ten on a three day shift, I am lucky if one of the caregivers will stay the entire two hour shift. The caregivers come in and do things for my father that he cannot do. The physicality alone is the main reason for ease in my life.

Larry "Lotario" R

Right at Home is efficient and I am very satisfied with them. I am happy that everything is going well with the services from Right at Home.

Anonymous_430

Right at Home has some good things and some things that aren't so good. The accounting system is having a problem getting invoices in a timely manner. I am trying to make sure that they are charging us accurately, there is a lack of transparency in the billing. Right at Home could make life easier by having accurate, clear, and timely billing. The care should be provided by consistent staff. The quality in care is not consistent and we are paying top dollar, but the service varies a lot. Some caregivers are conscientious and do what I expect of them, while others don't come back or don't do the work very well.

Mary A_8

Right at Home is efficient and they do what they're supposed to do. Right at Home helps take care of my husband. It helps me because then I don't have to take care of him for the time they're here.

Joann R_2

Right at Home's caregivers are really good, and I appreciate their attentiveness. The services have been most helpful because they care for my parents on a daily basis.

Fernand C

Right at Home is very careful, thorough, pleasant, gentle and easy to work with. Right at Home makes it easier to take care of someone who needs a lot of help.

Marti C_1

Right at Home was good to me, and they were reliable. My services weren't always positive as far as I am concerned.

Vernice J_1

Right at Home is always on time and they are great at explaining what's going on. The caregiver is able to come into my home and take care of my medical needs.

Sharon K

For the most part the care has been very good, we just have a lot of different caregivers. The services have helped the most by being there for my mom so that she is not alone.

Philip W_1

Right at Home has a good program, and my mother liked and got along with each of the caregivers. The services helped the most by having someone to give my mother a shower.

Cynthia T_2

Right at Home is very dependable and reliable. The caregiver takes better care of my wife than her own kids do.

Sam J_1

I would tell someone that we were generally really happy with Right at Home's staff and felt that they were responsive. There was a lot of stress lifted knowing that someone was there with my father during the day making sure he ate well.

David J_3

Right at Home has been great so far. It has kept my mother out of assisted living so she can stay at home, which is a wonderful thing. My wife and I both work, so Right at Home takes care of my mother. She is 82, lives alone, and has dementia. We can work during the day without worrying about her.

Downey Daughter

Right At Home was the perfect answer to be able to keep Mom in her home. It provides the care needed for a person not ready for full Assisted Living yet needs help with daily chores and meals. The care givers are loving and kind, almost like family. They also are able to accommodate our needs when a doctors appointment arises or our schedule changes. I like the quick response from management when a question arises. Right At Home care gives me peace of mind when I can not be there.

Bob W_4

l like the caregiver that Right at Home provides my wife and me. The personality and the work of the caregiver makes a big impact in our lives.

David D_8

Right at Home was able to fill slots right on the spot. I could trust the company to care for my mom. I could not be happier with the services we got. The services were comforting and I knew that my mom was in good hands.

Artie310

I have worked with other companies before I found out about Right at home and no one else was as professional and passionate about what they do like the caregivers at right at home... I was blessed to have found them