I am not very happy with Affordable Home Care. I would have switched agencies if not for one caregiver who has been with my mom for a while. The people who run it do not seem to know what’s going on with their patients. They don’t talk to the caregivers about patient progress, have no idea what’s happening within their company, and don't care about the schedules of their caregivers. The caregiver who's watching over Mom is the only reason I am staying with them. I will stay with her even if she transfers to a different agency; I will definitely go where she goes.
Provider Response
I want to thank user Tracy20 for her candid feedback on her experience with my company. I apologize for my delay in responding as we do not get notified when a review is placed, and we just happened to stumble across this last week. I also do not know who Tracy20 is in relation to my clientele, and we’ve been actively trying to find out who this is so we can make an effort to assist with your experience. Feel free to reach out to me directly. Zach Shaw, Executive Director, 480-451-8183 or zshaw@affordablehomecare.com.
