Bethany Home

Sally

We've chosen Bethany Home - Heartwood for my dad because they've been around for 125 years and they are a full senior living campus. And then if you're a member or a resident on campus, you have priority admission over people from outside. As he needs more care, he can just advance to whatever level of care is appropriate for him. He is currently on the CBRF assisted living side. The place is nice but it needs updating. I've tried their food and it's really good. They have activities going on all the time. They have individual entity activities. Recently, they did pumpkin decorating. And then they also do whole campus activities. Every Friday, they have a campus-wide bingo game. When the Olympics were on TV, they had different entities competing against each other in the Bethany Olympics. It's just cool.

J

My mother was at Bethany Home. That's where she lost 8 pounds. We had to get her out of there. The food that all of us family members saw at different times was not good. We went there because it was quite a bit closer for us to visit her, but the therapy failed. Also with her sudden weight loss, we had to try something different. We couldn't be fine with this. They seemed to be understaffed. I don't think they weren't keeping up. However, the appearance was very nice. My parents are retired dairy farmers, and they always have milk at meals. But at Bethany Home, it was a difficult thing to get them to do that. And here, it's the evening meal, and they give my mom a can of cola. It's like, why are you giving these people caffeine this time of day?

Suzanne

My husband is living at Bethany Home in Waupaca. He was in the rehab unit in January, and then he moved into what they call a "residential-based facility" in February. Now we're planning to move into an assisted living apartment so that we can live together. I think it's a good place. We looked at another assisted living nursing complex, and the advantage of this one is it's a little bit less expensive than the other one. It also includes a gymnasium and a weight room as part of your membership there, which is an incentive to do a little more walking and get a little exercise. The staff is very attentive, and I think they're doing a good job. The location is centrally located on the outskirts of town. They have condos that people can rent out, and when they need more care, they have priority to move on to assisted living or skilled nursing. My husband is getting what they call a "one assist." He's supposed to have a person when he transfers -- like when he takes a shower -- but he's not in the nursing home part of the facility. He doesn't require skilled nursing, but he does require some help with daily activities. Their food is good, but with the activities, I really don't know. I think the value is good.

J

My husband is currently living in Bethany Home. It is by lake, so you see a lot of geese and things like that. However, there are no nice outside grounds that you can walk around on. Their rehab facility is exceptional. It is a brand new unit up on the third floor. While they supply furniture when you first move in, after that, you're supposed to get your own furniture. They do not have their own phone, but the rooms are very nice. The private rooms are very large and most of them have an outside view. The bathrooms are very big. The food department is horrible. They don't have individualized diets. So I wouldn't recommend that. Their activity program is very poor. Pretty much they have Bingo, and a few crafts, but not very many. They don't have anything for people that are blind or that are visually impaired. There's nobody reading to them. There is no interaction for any people that just sit there and can't help themselves. Bethany Home will only take them to in-town appointments; however, a person has to pay for their own long-term transportation. The nursing staff, for the most part, is very caring. They seemed to care about the residents. However, they're very short on CNAs, which is causing problem on the p.m. shift for the residents.

Pam's mom

Bethany is fair at best. The care is very inconsistent. I wouldn't recommend the food to anyone. Seems like the employees who work there aren't happy

Niece of Uncle Art

Uncle Art received great care during the last years of his life from the staff at Bethany. He was a very active senior until he suffered a stroke at the age of 90. At Bethany he was treated with utmost respect and was able to maintain daily contact with family and friends. It was also very important to him to be able to come to a Christian environment that allowed him to stay active in practicing his faith. I cannot thank everyone at Bethany enough!