"I am a client of SYNERGY HomeCare of Waupaca. Overall, it is good and bad. The Veterans pay for the gentleman that I have come in. They are double charging because the Veterans are paying for it. They told me they get $30 an hour, and Jerry is here for 3 hours; however, they charge the Veterans for six. I don't think that's right. He sits here and watches television with him to make sure he doesn't fall. I'm only gone for 3 hours, and I come right back. My husband's able to pretty much get around on his own and do his own thing. I just don't want him to fall or walk away because he does have dementia. Jerry is awesome. We love him to pieces. He has became one of the family already. He really does a wonderful job. Too bad they don't have more men because that is perfect for my husband. The scheduling is worked out, but the billing is all screwed up. I think they are ripping the Veterans off, and I don't like that part. If you worked for 3 hours, why should you get paid for six. They said, "Well, the Veterans must think your husband is worth it.""

"I had the services of CC for almost 2 years for my husband. Patti and Betty would fabulous. their care of Dick was top notch and he very such enjoyed his time with them. I was able to get out of the house and not ever have to worry about him. thank you so much for your services."