Judson Park

Offers Assisted Living, Independent Living, Nursing Homes, Continuing Care Communities, and Memory Care

18 Reviews

23600 Marine View Dr S

Des Moines

98198

Judson Park

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3.7 18

John 2019-04-14 Judson Park was an older community. The rooms were kind of dated but clean. The staff was very nice. I visited this facility

5 4 1

mjschu 2012-05-11 I have only good to say regarding the Independent Living portion of Judson Park. Dad & Mom (now only Dad) enjoy the facility, activities, & meals. However, the skilled nursing facility, where Mom is now, seems to be under-staffed. Mom is usually ready to be put to bed about 7pm, but sometimes it is 9pm before she someone is able to do so. There has also been a problem with the staff putting on her shoes, when they shouldn't have because she had a recent surgery on her foot. Dad had to entirely remove her shoes from the room so it wouldn't continue. To top it off, the staff took no responsibility for their repeated error and thought Dad was out of line when he 'blew his top' after the 4th time. Sometimes the menu is inappropriate for the abilities of those in the SNF- chicken wings is an example (chicken is fine, but chicken wings?). I am a friend or relative of a resident

5 2 1

TVCM 2012-05-09 The nursing home portion is sub-par to the assisted living portion. It is cheaply constructed in comparison. The nurses are always in scrubs and it overall has a "clinical" feel to it. My grandfather hated living in there and he wanted to leave so badly. The nurses themselves were nice, and they took great care of him though. The other portion of the facility is luxurious. It has an extremely upscale feel to it, and the residents and employees are all on a first name basis with each other. It's kind of cool. I am a friend or relative of a resident

5 4 1

Suzanne Woodruff 2020-05-15 Judson Park is truly a community. Neighbors and staff are like family. Genuine caring, creative planning with intellectual challenge, continuing care, mutual consideration and compassion are trademarks. Good food, welcoming décor, beautiful views are extras. Leaving our home of 43 years was hard, but moving to Judson Park feels like home with benefits! I am/was a resident of this facility

5 5 1

RWDJVD 2020-02-05 Horrible experience for my Mom. Cannot believe how often patients fall. My mom has already fallen 3 times in her brief stay (no x-rays) and I have witnessed 3 other patients fall during my short visits. Spent 5 hours by phone trying to reach ANYONE to see how she was doing after one such fall. Phone rang 30+ times on several attempts. Other reviewers mentioned this as well. Switchboard operator futilely transferring me to other extensions to no avail. Got through ONLY after getting phone call from their BILLING department and insisting a call back. Mom became catatonic during one visit but staff too involved with lunch service to attend to her. Finally staff member took vitals. (3X in disbelief) Her blood pressure off the charts. Nurse never came to evaluate her. I am not confident she is given the care she needs and deserves. My heart sinks everytime I leave there worried about her wellbeing. Good luck visiting your loved one. The skilled nursing parking lot is usually full because both employees and residents use the inadequate lot. Although they have some great caregivers, I would never recommend Judson Park to anyone. They seem more intent on promoting their "beautiful views" than on the quality of their "skilled nursing" I am a friend or relative of a current/past resident

5 2 1

Sam Moyle 2019-07-23 We have a lovely apartment with a georgous view. Dining is excellent with a daily changing menu having numerous choices. The staff is outstanding, caring, helpful and pleasant always. I am/was a resident of this facility

5 5 1

Maggie 2019-02-27 Judson Park was focused on independent living. Their goal is to have people living independently who can then transition to assisted and to memory care if necessary. Their memory care unit was very small and very expensive. Everyone was very pleasant. There were lots of interaction happening, mostly on the independent side. The only room available was small. They called to say they had a one-bedroom available starting at $7,000 a month without any care. The assisted living and the memory care unit were in the oldest building. I visited this facility

5 4 1

Heroneus Merkin 2018-02-05 When I contacted Jeri, the Case Manager at Judson Park, she was unsure that they could provide a positive outcome for my friend. There was a valid question about my friend's ability to survive even a few more days. I presented my case for her and the realistic expectations that I had for her. Jeri took a chance on my friend. She was admitted. The staff evaluated her and presented a plan for her development and recovery. Everyone at Judson Park took an interest in my friend and has made their best effort to support her in her recovery. There have been regular consultations with the case manager, social worker, director of nursing, nurses and physical therapists. Everyone has communicated their needs, concerns, and expectations for my friend. This level of communication and teamwork at Judson Park has resulted in a better outcome that we had hoped for. She will be discharged tomorrow to go home with high expectations in her quality of life. I am convinced that if my friend was at another local care facility, she would not be going home at all. She even likes all of the food at Judson Park! When I toured the facility I was not particularly impressed by the physical nature of the building. What made the difference are the people that staff the facility. The people have made the very positive difference over what may have been my friend's last days. I cannot overstate how positive that this experience has been. I am a friend or relative of a current/past resident

5 5 1

merlesoriano12 2017-11-13 My experience at Judson Park in the Health Center has been nothing but amazing! I was fortunate enough to be able to tour multiple skilled nursing facilities prior to my loved one needing to go to rehab and picked Judson Park after checking out a few places in the area. From the very beginning all the way to the very end, they never let us down! All the staff were very well trained and you can tell they really love their jobs! I would compare their customer service to what you expect to see from a high-end store like Nordstrom! I never even encountered someone at Judson Park with a frown or bad attitude! They really know what they are doing there and I would highly recommend them for any short term rehab needs! We would definitely return if we ever had that need again! I am a friend or relative of a current/past resident

5 5 1

alangrover1942 2017-09-22 I don't understand how anyone has anything bad to say about this place! My wife had rehab there and she came stronger than she was before her hospitalization! The staff are smart and kind and you can tell they love helping people get well and go home. As happy as we were to get her back home, we miss that place and would go back in a heartbeat if one of us needed to. I am a friend or relative of a current/past resident

5 5 1

dannielli742 2017-06-06 Beautiful campus full of extraordinary team members and residents! The Village provides outstanding short term rehabilitation services! I visited this facility

5 5 1

JPRelative 2016-09-06 I would absolutely not recommend this facility. My mother is a current resident in their Health Center/Skilled Nursing part and has received inconsistent care. They are chronically understaffed, and at times it is hard to even find a CNA on the floor for assistance. They regularly use nursing agencies who come in for a few shifts and do not know patients, routines, etc. Regularly let residents sit for prolonged periods in soiled clothing and undergarments. I could go in for pages about this place - avoid it, I visited this facility

5 1 1

L. Mazur 2016-03-12 My mother stayed at Judson Park Health Care Center for 6 days recently. As she was only there for respite care (since I needed to be out of town), I brought with us a short, easy bullet point information sheet as to what my mom needed help with and didn't need help with--such as "needs help dressing and undressing", "may need help getting into and out of bed" etc.. Additionally, I had on the sheet a list of everything I packed for her by way of clothes and toiletries. Hospice ordered all her medications to arrive later in the day in the required bubble packs for a 6 day stay. My sister visited Mom once and a friend visited several times during this 6 day stay and my sister packed up Mom's clothes for the return trip home. She and I were horrified that Mom was not only still wearing the same clothes we left her in 6 days previously, she was also wearing the same Depends undergarment! We know this is true because it is a different type than the Health Care Center uses and it was sticking to her and shredding apart and her bottom was very sore! She is still healing from that a month later. None of her clean folded clothes had been disturbed from the dresser in which I put them at the Center nor were any of her nightgowns used. When she arrived home and we unpacked everything we realized that she also came home with 2 days worth of medication still in the bubble pack! We have no idea which days she missed. I will NEVER have my mom stay at Judson Park Care Center again--extremely poor care for $362 a day!!! I am a friend or relative of resident

5 1 1

Neil9 2015-07-20 The staff was proficient and was able to help at Judson Park. They had a pool room. I visited this facility

5 4 1

Caring102454750 2015-06-25 I would say that my experience with Judson Park was adequate. Nothing stood out about it -- good or bad. The facility was kind of tired-looking on the inside. My uncle was in a hospital-like room. They had daily activities like entertainement from the people coming in that place. One problem we had was that he couldn't understand the help because the staff spoke a lot of foreign languages. He couldn't understand them and vice versa. However, their staff had good work ethics. I am a friend or relative of a resident

5 3 1

upset1234 2015-05-03 WOW... my grandfather is in the "health center" with very limited vision and can only hear with hearing aids. Every time I visit him his hearing aids are set at the incorrect setting, have dead batteries or not sitting in his ears correctly. This is not right for the amount of money he pays (something like $11,000 a month). Seriously people get it together and pay attention to what you are doing. We have heard that he appears to be disoriented, but a lot of this is brought on by him being cut off not being able to hear. We have been there when you say he is having a rough day, and the first thing we check is the hearing aids and guess what THEY ARE INCORRECTLY SET!!! I am a friend or relative of resident

5 1 1

Fan of Judson Park 2013-05-13 I was so pleased that my two of my family members could recover at Judson Park following falls that each had. The therapy services were outstanding - my cousin felt that they were challenging both her brain and her body to improve, all while making it fun! My other family member had special dining needs, and the crew went out of their way to ensure she had what she needed. I am a friend or relative of resident

5 5 1

Friends of JP 2012-08-30 Great rehab and caring staff - beautiful location! Other

5 5 1

23600 Marine View Dr S, Des Moines, WA 98198

Call (844) 334-3818

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Judson Park (844) 334-3818

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Reviews of Judson Park

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Assisted Living Reviews for Judson Park

April 14, 2019

By John

I visited this facility

Judson Park was an older community. The rooms were kind of dated but clean. The staff was very nice.

Provider Response

Thank you for visiting us, John. We're proud of our history in the Des Moines area, we've been a reliable partner for local older adults and their families for many years. If you'd like any additional information on our programs, such as the resident-led College of Intellectual Inspiration, or any other services or amenities, please don't hesitate to give us a call.

May 11, 2012

By mjschu

I am a friend or relative of a resident

I have only good to say regarding the Independent Living portion of Judson Park. Dad & Mom (now only Dad) enjoy the facility, activities, & meals. However, the skilled nursing facility, where Mom is now, seems to be under-staffed. Mom is usually ready to be put to bed about 7pm, but sometimes it is 9pm before she someone is able to do so. There has also been a problem with the staff putting on her shoes, when they shouldn't have because she had a recent surgery on her foot. Dad had to entirely remove her shoes from the room so it wouldn't continue. To top it off, the staff took no responsibility for their repeated error and thought Dad was out of line when he 'blew his top' after the 4th time. Sometimes the menu is inappropriate for the abilities of those in the SNF- chicken wings is an example (chicken is fine, but chicken wings?).

May 09, 2012

By TVCM

I am a friend or relative of a resident

The nursing home portion is sub-par to the assisted living portion. It is cheaply constructed in comparison. The nurses are always in scrubs and it overall has a "clinical" feel to it. My grandfather hated living in there and he wanted to leave so badly. The nurses themselves were nice, and they took great care of him though. The other portion of the facility is luxurious. It has an extremely upscale feel to it, and the residents and employees are all on a first name basis with each other. It's kind of cool.

Independent Living Reviews for Judson Park

May 15, 2020

By Suzanne Woodruff

I am/was a resident of this facility

Judson Park is truly a community. Neighbors and staff are like family. Genuine caring, creative planning with intellectual challenge, continuing care, mutual consideration and compassion are trademarks. Good food, welcoming décor, beautiful views are extras. Leaving our home of 43 years was hard, but moving to Judson Park feels like home with benefits!

Provider Response

It really is a privilege to lead a community like Judson Park, Suzanne. We're blessed to have a diverse, accomplished group of residents like yourself who bring so much character and experience to our campus. You and your husband's contributions to many of our committees, including our College of Intellectual Inspiration and our Foundation, have such a positive impact on our community. We know how difficult it can be to move on from the history and memories of a long-time home, but we're so glad you've joined our family. If there's anything we can do to better support you during this challenging period, don't hesitate to let me know directly.

Continuing Care Retirement Community Reviews for Judson Park

February 05, 2020

By RWDJVD

I am a friend or relative of a current/past resident

Horrible experience for my Mom. Cannot believe how often patients fall. My mom has already fallen 3 times in her brief stay (no x-rays) and I have witnessed 3 other patients fall during my short visits. Spent 5 hours by phone trying to reach ANYONE to see how she was doing after one such fall. Phone rang 30+ times on several attempts. Other reviewers mentioned this as well. Switchboard operator futilely transferring me to other extensions to no avail. Got through ONLY after getting phone call from their BILLING department and insisting a call back. Mom became catatonic during one visit but staff too involved with lunch service to attend to her. Finally staff member took vitals. (3X in disbelief) Her blood pressure off the charts. Nurse never came to evaluate her. I am not confident she is given the care she needs and deserves. My heart sinks everytime I leave there worried about her wellbeing. Good luck visiting your loved one. The skilled nursing parking lot is usually full because both employees and residents use the inadequate lot. Although they have some great caregivers, I would never recommend Judson Park to anyone. They seem more intent on promoting their "beautiful views" than on the quality of their "skilled nursing"

Provider Response

We're disheartened to receive your feedback and troubled by your review. Quality care, compassionate health professionals and unrivaled hospitality are pillars we've built our reputation on, and our ongoing commitment to resident health and well-being is reflected in the top overall rating our health center has earned from the Centers for Medicare & Medicaid Services. Please connect with Jonathan Boyar, our executive director. We would like to address your concerns directly and learn more about your experience at our community.

July 23, 2019

By Sam Moyle

I am/was a resident of this facility

We have a lovely apartment with a georgous view. Dining is excellent with a daily changing menu having numerous choices. The staff is outstanding, caring, helpful and pleasant always.

Provider Response

Your satisfaction is everything to us, Sam, and we're delighted you feel supported and well cared for. We hope your gorgeous view, and our community at large, continue to be a source of inspiration.

February 27, 2019

By Maggie

I visited this facility

Judson Park was focused on independent living. Their goal is to have people living independently who can then transition to assisted and to memory care if necessary. Their memory care unit was very small and very expensive. Everyone was very pleasant. There were lots of interaction happening, mostly on the independent side. The only room available was small. They called to say they had a one-bedroom available starting at $7,000 a month without any care. The assisted living and the memory care unit were in the oldest building.

Provider Response

Thank you for coming to see us, Maggie, we appreciate your interest. Our goal is to empower all our residents, regardless of where they may reside or what services they may require. We'd also like to point out that Judson Park is far more than just a collection of apartments. With abundant and ever-changing social, entertainment and educational programs, combined with amenities like upscale dining and a fitness center/spa, we offer residents a lifestyle that encourages growth, learning and exploration. If you have any questions, or you'd like to come by for another tour, please don't hesitate to reconnect with us.

February 05, 2018

By Heroneus Merkin

I am a friend or relative of a current/past resident

When I contacted Jeri, the Case Manager at Judson Park, she was unsure that they could provide a positive outcome for my friend. There was a valid question about my friend's ability to survive even a few more days. I presented my case for her and the realistic expectations that I had for her. Jeri took a chance on my friend. She was admitted. The staff evaluated her and presented a plan for her development and recovery. Everyone at Judson Park took an interest in my friend and has made their best effort to support her in her recovery. There have been regular consultations with the case manager, social worker, director of nursing, nurses and physical therapists. Everyone has communicated their needs, concerns, and expectations for my friend. This level of communication and teamwork at Judson Park has resulted in a better outcome that we had hoped for. She will be discharged tomorrow to go home with high expectations in her quality of life. I am convinced that if my friend was at another local care facility, she would not be going home at all. She even likes all of the food at Judson Park! When I toured the facility I was not particularly impressed by the physical nature of the building. What made the difference are the people that staff the facility. The people have made the very positive difference over what may have been my friend's last days. I cannot overstate how positive that this experience has been.

Provider Response

Thank you for the positive feedback and for sharing your story about Rosie. It truly brings us joy to know that we made a difference and perfectly encapsulates what makes Judson Park a HumanGood community.

November 13, 2017

By merlesoriano12

I am a friend or relative of a current/past resident

My experience at Judson Park in the Health Center has been nothing but amazing! I was fortunate enough to be able to tour multiple skilled nursing facilities prior to my loved one needing to go to rehab and picked Judson Park after checking out a few places in the area. From the very beginning all the way to the very end, they never let us down! All the staff were very well trained and you can tell they really love their jobs! I would compare their customer service to what you expect to see from a high-end store like Nordstrom! I never even encountered someone at Judson Park with a frown or bad attitude! They really know what they are doing there and I would highly recommend them for any short term rehab needs! We would definitely return if we ever had that need again!

Provider Response

Thank you so much for taking the time to provide this review. Living up to our brand of doing HumanGood through our attitudes and behaviors is something we focus on every day. I am so glad you received a high quality experience.

September 22, 2017

By alangrover1942

I am a friend or relative of a current/past resident

I don't understand how anyone has anything bad to say about this place! My wife had rehab there and she came stronger than she was before her hospitalization! The staff are smart and kind and you can tell they love helping people get well and go home. As happy as we were to get her back home, we miss that place and would go back in a heartbeat if one of us needed to.

Provider Response

Thank your for sharing your positive experience for your wife. It is so awesome to know she got better really fast and you are back home together. The feeling of missing those we serve after discharge sits in our hearts to, but we are so excited when patients go home, that's what we are here to help make happen. Take care and know we are here if you need us down the road again.

June 06, 2017

By dannielli742

I visited this facility

Beautiful campus full of extraordinary team members and residents! The Village provides outstanding short term rehabilitation services!

September 06, 2016

By JPRelative

I visited this facility

I would absolutely not recommend this facility. My mother is a current resident in their Health Center/Skilled Nursing part and has received inconsistent care. They are chronically understaffed, and at times it is hard to even find a CNA on the floor for assistance. They regularly use nursing agencies who come in for a few shifts and do not know patients, routines, etc. Regularly let residents sit for prolonged periods in soiled clothing and undergarments. I could go in for pages about this place - avoid it,

Provider Response

JPRelative, We’re sorry to hear you had an unsatisfactory experience with your mother at Judson Park. We take great pride in providing a clean, comfortable home for all of our residents while being sure to provide them with the utmost in care. I’d appreciate the opportunity to discuss your concerns further and hear about your mother’s experience, so that I can work with my team accordingly. Feel free to reach me directly via phone or in person at your convenience. -Stacy Mesaros, Health Services Administrator

March 12, 2016

By L. Mazur

I am a friend or relative of resident

My mother stayed at Judson Park Health Care Center for 6 days recently. As she was only there for respite care (since I needed to be out of town), I brought with us a short, easy bullet point information sheet as to what my mom needed help with and didn't need help with--such as "needs help dressing and undressing", "may need help getting into and out of bed" etc.. Additionally, I had on the sheet a list of everything I packed for her by way of clothes and toiletries. Hospice ordered all her medications to arrive later in the day in the required bubble packs for a 6 day stay. My sister visited Mom once and a friend visited several times during this 6 day stay and my sister packed up Mom's clothes for the return trip home. She and I were horrified that Mom was not only still wearing the same clothes we left her in 6 days previously, she was also wearing the same Depends undergarment! We know this is true because it is a different type than the Health Care Center uses and it was sticking to her and shredding apart and her bottom was very sore! She is still healing from that a month later. None of her clean folded clothes had been disturbed from the dresser in which I put them at the Center nor were any of her nightgowns used. When she arrived home and we unpacked everything we realized that she also came home with 2 days worth of medication still in the bubble pack! We have no idea which days she missed. I will NEVER have my mom stay at Judson Park Care Center again--extremely poor care for $362 a day!!!

Provider Response

Dear L. Mazur,

I are very sorry to hear that you are not satisfied with your mother’s visit to our Respite Care program. We always aim to provide the utmost care to all of our residents, both long-term and short-term. Our team goes through a rigorous training process and takes great pride in providing quality care in a safe, supportive environment. Would you be willing and available to schedule a time with me to address you and your mother’s experience at your earliest convenience?

Sincerely, Nikole Jay, Executive Director

July 20, 2015

By Neil9

I visited this facility

The staff was proficient and was able to help at Judson Park. They had a pool room.

June 25, 2015

By Caring102454750

I am a friend or relative of a resident

I would say that my experience with Judson Park was adequate. Nothing stood out about it -- good or bad. The facility was kind of tired-looking on the inside. My uncle was in a hospital-like room. They had daily activities like entertainement from the people coming in that place. One problem we had was that he couldn't understand the help because the staff spoke a lot of foreign languages. He couldn't understand them and vice versa. However, their staff had good work ethics.

May 03, 2015

By upset1234

I am a friend or relative of resident

WOW... my grandfather is in the "health center" with very limited vision and can only hear with hearing aids. Every time I visit him his hearing aids are set at the incorrect setting, have dead batteries or not sitting in his ears correctly. This is not right for the amount of money he pays (something like $11,000 a month). Seriously people get it together and pay attention to what you are doing. We have heard that he appears to be disoriented, but a lot of this is brought on by him being cut off not being able to hear. We have been there when you say he is having a rough day, and the first thing we check is the hearing aids and guess what THEY ARE INCORRECTLY SET!!!

Provider Response

Hello, Please know the health, safety and well-being of your grandfather and all our residents is our #1 priority at Judson Park – at all times. We will certainly look into this matter immediately. Would you be willing and available to schedule a time with me to address the feedback you shared? I can be reached at 206-824-4000. Sincerely, Stacy Mesaros, Health Services Administrator

May 13, 2013

By Fan of Judson Park

I am a friend or relative of resident

I was so pleased that my two of my family members could recover at Judson Park following falls that each had. The therapy services were outstanding - my cousin felt that they were challenging both her brain and her body to improve, all while making it fun! My other family member had special dining needs, and the crew went out of their way to ensure she had what she needed.

August 30, 2012

By Friends of JP

Other

Great rehab and caring staff - beautiful location!

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Judson Park is a senior living provider in Des Moines, Washington that offers residents Assisted Living, Independent Living, Nursing Homes, Continuing Care Communities, Memory Care, and Memory Care. Contact Judson Park for more details on services and rates.

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