I have only good to say regarding the Independent Living portion of Judson Park. Dad & Mom (now only Dad) enjoy the facility, activities, & meals.
However, the skilled nursing facility, where Mom is now, seems to be under-staffed. Mom is usually ready to be put to bed about 7pm, but sometimes it is 9pm before she someone is able to do so.
There has also been a problem with the staff putting on her shoes, when they shouldn't have because she had a recent surgery on her foot. Dad had to entirely remove her shoes from the room so it wouldn't continue. To top it off, the staff took no responsibility for their repeated error and thought Dad was out of line when he 'blew his top' after the 4th time.
Sometimes the menu is inappropriate for the abilities of those in the SNF- chicken wings is an example (chicken is fine, but chicken wings?).
Judson Park
Offers Assisted Living and Continuing Care Communities
13 Reviews
Reviews of Judson Park
Assisted Living Reviews for Judson Park
May 11, 2012
I am a friend or relative of a resident
May 09, 2012
I am a friend or relative of a resident
The nursing home portion is sub-par to the assisted living portion. It is cheaply constructed in comparison. The nurses are always in scrubs and it overall has a "clinical" feel to it. My grandfather hated living in there and he wanted to leave so badly. The nurses themselves were nice, and they took great care of him though. The other portion of the facility is luxurious. It has an extremely upscale feel to it, and the residents and employees are all on a first name basis with each other. It's kind of cool.
Continuing Care Retirement Community Reviews for Judson Park
February 05, 2018
I am a friend or relative of a current/past resident
When I contacted Jeri, the Case Manager at Judson Park, she was unsure that they could provide a positive outcome for my friend. There was a valid question about my friend's ability to survive even a few more days. I presented my case for her and the realistic expectations that I had for her. Jeri took a chance on my friend. She was admitted. The staff evaluated her and presented a plan for her development and recovery. Everyone at Judson Park took an interest in my friend and has made their best effort to support her in her recovery. There have been regular consultations with the case manager, social worker, director of nursing, nurses and physical therapists. Everyone has communicated their needs, concerns, and expectations for my friend. This level of communication and teamwork at Judson Park has resulted in a better outcome that we had hoped for. She will be discharged tomorrow to go home with high expectations in her quality of life. I am convinced that if my friend was at another local care facility, she would not be going home at all. She even likes all of the food at Judson Park! When I toured the facility I was not particularly impressed by the physical nature of the building. What made the difference are the people that staff the facility. The people have made the very positive difference over what may have been my friend's last days. I cannot overstate how positive that this experience has been.
Provider Response
Thank you for the positive feedback and for sharing your story about Rosie. It truly brings us joy to know that we made a difference and perfectly encapsulates what makes Judson Park a HumanGood community.
November 13, 2017
I am a friend or relative of a current/past resident
My experience at Judson Park in the Health Center has been nothing but amazing! I was fortunate enough to be able to tour multiple skilled nursing facilities prior to my loved one needing to go to rehab and picked Judson Park after checking out a few places in the area. From the very beginning all the way to the very end, they never let us down! All the staff were very well trained and you can tell they really love their jobs! I would compare their customer service to what you expect to see from a high-end store like Nordstrom! I never even encountered someone at Judson Park with a frown or bad attitude! They really know what they are doing there and I would highly recommend them for any short term rehab needs! We would definitely return if we ever had that need again!
Provider Response
Thank you so much for taking the time to provide this review. Living up to our brand of doing HumanGood through our attitudes and behaviors is something we focus on every day. I am so glad you received a high quality experience.
September 22, 2017
I am a friend or relative of a current/past resident
I don't understand how anyone has anything bad to say about this place! My wife had rehab there and she came stronger than she was before her hospitalization! The staff are smart and kind and you can tell they love helping people get well and go home. As happy as we were to get her back home, we miss that place and would go back in a heartbeat if one of us needed to.
Provider Response
Thank your for sharing your positive experience for your wife. It is so awesome to know she got better really fast and you are back home together. The feeling of missing those we serve after discharge sits in our hearts to, but we are so excited when patients go home, that's what we are here to help make happen. Take care and know we are here if you need us down the road again.
June 06, 2017
I visited this facility
Beautiful campus full of extraordinary team members and residents! The Village provides outstanding short term rehabilitation services!
September 06, 2016
I visited this facility
I would absolutely not recommend this facility. My mother is a current resident in their Health Center/Skilled Nursing part and has received inconsistent care. They are chronically understaffed, and at times it is hard to even find a CNA on the floor for assistance. They regularly use nursing agencies who come in for a few shifts and do not know patients, routines, etc. Regularly let residents sit for prolonged periods in soiled clothing and undergarments. I could go in for pages about this place - avoid it,
Provider Response
JPRelative, We’re sorry to hear you had an unsatisfactory experience with your mother at Judson Park. We take great pride in providing a clean, comfortable home for all of our residents while being sure to provide them with the utmost in care. I’d appreciate the opportunity to discuss your concerns further and hear about your mother’s experience, so that I can work with my team accordingly. Feel free to reach me directly via phone or in person at your convenience. -Stacy Mesaros, Health Services Administrator
March 12, 2016
I am a friend or relative of resident
My mother stayed at Judson Park Health Care Center for 6 days recently. As she was only there for respite care (since I needed to be out of town), I brought with us a short, easy bullet point information sheet as to what my mom needed help with and didn't need help with--such as "needs help dressing and undressing", "may need help getting into and out of bed" etc.. Additionally, I had on the sheet a list of everything I packed for her by way of clothes and toiletries.
Hospice ordered all her medications to arrive later in the day in the required bubble packs for a 6 day stay.
My sister visited Mom once and a friend visited several times during this 6 day stay and my sister packed up Mom's clothes for the return trip home. She and I were horrified that Mom was not only still wearing the same clothes we left her in 6 days previously, she was also wearing the same Depends undergarment! We know this is true because it is a different type than the Health Care Center uses and it was sticking to her and shredding apart and her bottom was very sore! She is still healing from that a month later.
None of her clean folded clothes had been disturbed from the dresser in which I put them at the Center nor were any of her nightgowns used. When she arrived home and we unpacked everything we realized that she also came home with 2 days worth of medication still in the bubble pack! We have no idea which days she missed.
I will NEVER have my mom stay at Judson Park Care Center again--extremely poor care for $362 a day!!!
Provider Response
Dear L. Mazur,
I are very sorry to hear that you are not satisfied with your mother’s visit to our Respite Care program. We always aim to provide the utmost care to all of our residents, both long-term and short-term. Our team goes through a rigorous training process and takes great pride in providing quality care in a safe, supportive environment. Would you be willing and available to schedule a time with me to address you and your mother’s experience at your earliest convenience?
Sincerely, Nikole Jay, Executive Director
July 20, 2015
I visited this facility
The staff was proficient and was able to help at Judson Park. They had a pool room.
June 25, 2015
I am a friend or relative of a resident
I would say that my experience with Judson Park was adequate. Nothing stood out about it -- good or bad. The facility was kind of tired-looking on the inside. My uncle was in a hospital-like room. They had daily activities like entertainement from the people coming in that place. One problem we had was that he couldn't understand the help because the staff spoke a lot of foreign languages. He couldn't understand them and vice versa. However, their staff had good work ethics.
May 03, 2015
I am a friend or relative of resident
WOW... my grandfather is in the "health center" with very limited vision and can only hear with hearing aids. Every time I visit him his hearing aids are set at the incorrect setting, have dead batteries or not sitting in his ears correctly. This is not right for the amount of money he pays (something like $11,000 a month). Seriously people get it together and pay attention to what you are doing. We have heard that he appears to be disoriented, but a lot of this is brought on by him being cut off not being able to hear. We have been there when you say he is having a rough day, and the first thing we check is the hearing aids and guess what THEY ARE INCORRECTLY SET!!!
Provider Response
Hello, Please know the health, safety and well-being of your grandfather and all our residents is our #1 priority at Judson Park – at all times. We will certainly look into this matter immediately. Would you be willing and available to schedule a time with me to address the feedback you shared? I can be reached at 206-824-4000. Sincerely, Stacy Mesaros, Health Services Administrator
May 13, 2013
I am a friend or relative of resident
I was so pleased that my two of my family members could recover at Judson Park following falls that each had. The therapy services were outstanding - my cousin felt that they were challenging both her brain and her body to improve, all while making it fun! My other family member had special dining needs, and the crew went out of their way to ensure she had what she needed.
August 30, 2012
Other
Great rehab and caring staff - beautiful location!
Services and Amenities of Judson Park
About Judson Park
Refund Plans: 80% of Entrance Fee; 50% Refund (Price: 73-76% of Entrance Fee); Declining Refund over 44 mos. (Price: 50-62% of Entrance Fee). Assisted Living and Nursing Care on Fee-For-Service basis.
Map of Judson Park
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