Horrible place. As soon they instituted a lock down due to Covid-19, all amenities ended. When it was lifted all amenities were never reinstated. Food would arrive cold. I was told by my parents, other residents and family members of other residents that the main food was beans and tortillas. One family member told me this grandmother got a hotdog and bread for a "meal". Meals are apart of the monthly costs which were about $9.00 per meal. My parents apartment flooded anytime there was a heavy rain. They only put gutter guards on to keep leaves out of the drain pipe. They have no intentions of fixing it. The transportation that was suppose to be part of the package is non existent. They were told they were not allowed to visit in other residents apartments or socializing in the hallways. There were some items left behind and my mother went back to get them and they were gone. I spoke to Lillie and she told me there was nothing left in the apartment and then all that was left was trash. I will be filing a police report for theft is the items are not returned by tomorrow. My mother had that apartment to a certain date and the stuff missing was prior to the last day of her contract. Oh I forgot, housekeeping that is suppose to happen once a week only happened once every 2 weeks because they only have one house keeper for all of the apartments.

Valley View Independent Living
Offers Independent Living
3 Reviews
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(800) 385-2527
Reviews of Valley View Independent Living
Independent Living Reviews for Valley View Independent Living
September 01, 2020
I am a friend or relative of a current/past resident
June 30, 2018
I visited this facility
Out of the three places I visited, Valley View would be the one I would pick because it's more like an apartment rather than a couple of rooms. It's very nice and they have ground floor apartments. The place and the people there felt warmer. The staff showed me around and they were really great. When we went into one apartment, the workers were redoing it, and they were so nice and very thorough. I really liked the kitchen. It wasn't like some of the others that look like a closet with a stove. The kitchen, the balconies, and the space were a draw for me. I really liked the place. The only thing they didn't have was covered parking. The food was very good. They have arts and they take them places. I would recommend them. The residents were great.
Provider Response
WOW! Thank you so much for taking the time to provide us with your honest feedback! Our employees are absolutely great and they all take their jobs very seriously. They are there when you need their assistance and all have such lovely energy about their work. Thanks a million for sharing your experience with us! You are a GEM!
February 14, 2014
I visited this facility
We are moving to Canterbury gardens. It is nice and the people are wonderful. The entire structure is probably quite old but they kept it pretty well and they have a lot of renovations to it. The amenities are good. The apartment has a lot of glass and a lot of visibility. They have two outside screened-in balconies that you can use. They’ve got transportation to the doctors and shopping once or twice a week. They have Bingo and once a month they have a special meal in the club. We were invited even though we were not yet residents.
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About Valley View Independent Living
Valley View Independent Living is a senior living provider in Harlingen, Texas that offers residents Independent Living. Contact Valley View Independent Living for more details on services and rates.
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Valley View Independent Living 1002 King Arthur Drive, Harlingen, TX 78550
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