Haida Healthcare and Rehabilitation Center

Judith

Rooms small and cramped. One sink in the corner of the room which is usually blocked by wheelchairs and other items. No sink in the bathroom which certainly does not promote hand washing. No phones in the rooms for the patients and the phone at the front desk rarely works. Nursing staff seems adequate but support staff witnessed by me to wipe my sisters butt after BM, no gloves, no handwashing before or after. Mind you this was during mealtime when they were serving food to other staff. Mentioning food - it’s consistently delivered cold and no one assists patients with eating. If your loved one can’t feed themself they’re screwed. If they don’t eat the tray is taken away. My sister repeatedly “lost” her belongings. Once something needs washed it may or may not make it back to them. She went to the ER the other night without her glasses and spent 3 days inpatient without them. No one gets out of their wheelchair or bed. If you’re not physically there to advocate care may be Diminished. If your loved one is high functioning you may consider this nursing home. If they have cognitive decline or any issues communicating this place is not for you. Run quickly.

Aimee

We will not be moving my father-in-law from Haida Healthcare and Rehabilitation Center because it's just too convenient for the family. They give us medical attention, as well as the personal care. They're very caring towards their patients. They do what's necessary for their well-being. They keep the family informed. The physical condition of the facility is good. There are places where they allow the people to sit with their loved ones. My father-in-law has been in both semiprivate and private rooms. The rooms are nice, and they can bring in whatever they need to for his care. He is not able to do activities. I know they have activities there. We were looking into them at the beginning, but he went downhill so quick. He's not able to do any activities. They're taking good care of my father-in-law. With everything, there is always room for improvement; everything I have seen has been up-to-date. The staff members have been keeping us updated. Any time my husband called with questions, they either answer him right then or get back to him within an hour. The staff is good too.