Laurel Lakes Rehabilitation and Wellness Center

Gene1

I've already found a home for my wife. She is already established at Laurel Lakes. They've been very fantastic. It was actually the only one that was available in this area, and they're taking very good care of her. I'm quite satisfied with the facility. When we put her in there, my wife was very aggressive, but they were very kind to her. They also got the medication straightened out. That one wing has 25 people, and there is a small staff that takes care of them, but I don't feel she is being neglected. The food is good, too. Because of my wife's condition, she is in a room with three other people. However, looking in the other rooms, they also have some private rooms there. They have a very large dining hall for most of the residents. They have special things going on all the time. My wife has never participated in activities, but I see other people reading and playing games and things like that. They are also a couple thousand cheaper than some of the other places that we couldn't even get into, and so I think the value of the cost and what is provided is good.

Neil261216

My mother was at Falling Spring Nursing for rehab, and the service was OK, but it has a lesser reputation around this area. She got adequate care even if they are full and have a lot of residents. They have fair amount of turnover as I have seen their ads on the paper; they always hire people. I think they have some staffing issues. Cleanliness was not bad.

Margaret114058850

My husband has been at Falling Spring Nursing and Rehab since February 2013. It was under county management until the spring of last year and then it was sold. It was under private management now. They take good care of him, but I think their communication is something to be desired. They have nice musical programs, they give medications and there’s a doctor in-charge and they take him to doctor’s appointments.

newm

this place has decreasing ratings. the staff is terrible. tried for over a week to get a call back from the finance office and am still waiting. terrible service. you ask a question; they don't know the answer so they never call back. I don't know what they do all day that they can't make call backs in a reasonable time.