The Fountains at Canterbury Oklahoma City, OK

Offers Assisted Living, Nursing Homes, and Continuing Care Communities

21 Reviews
1404 NW 122nd Street, Oklahoma City, OK 73114
Call (844) 334-3818
The Fountains at Canterbury (844) 334-3818

Reviews of The Fountains at Canterbury

21 Reviews Write a review
Food
(2 Reviews)
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Assisted Living Reviews for The Fountains at Canterbury

August 15, 2016

By Gayle403488

I visited this facility

We will be moving in at The Fountains at Canterbury. We chose it for ourselves because it had everything that we wanted and needed. We were really impressed with the people and the community itself. We could have a cottage with one bedroom and a garage. We like their workout facilities and all the activities that they were doing. It’s also close enough to our son and church. We tried their food, and it was very good and nutritious. I am a vegetarian, and they have foods that I could eat. Their dining room and server were very nice.
Provider Response

Thanks for sharing your review on line and for choosing The Fountains at Canterbury. You will love the culture, interesting programs, fun outings, attentive associates and friendly neighbors. Be sure to keep me informed of anything we can do to ensure you are both thriving. Thanks again! Scott Steinmetz, Executive Director

May 16, 2016

By Marti C.

I am a friend or relative of resident

A++! I cannot say enough about how grateful my family and I were for The Fountains at Canterbury Skilled Rehab. My mother was there after she was hospitalized. The community was clean. The staff were all very friendly and so caring toward my mom. It was amazing to not have to worry about her being away from home. She went in only able to take a couple of steps, very weak and confused. Now she is back at home and better than ever. She is walking around great and put on some much needed weight. A big thanks to the whole team there in The Springs for getting my mom better and back home to her family. I would recommend this place to anyone.
Provider Response

Thank you for taking the time to write a review for our community; I look forward to sharing this with our entire team. We are grateful that you chose The Fountains at Canterbury and I’m glad that she is doing so well. Please consider this an open invitation to any of our upcoming classes, events and outings. You’re both always welcome to join us. Thank you again, Scott Steinmetz, Executive Director

October 16, 2014

By Sherry35

I visited this facility

I didn't like The Fountains at Canterbury at all. It was too dark and dull. They need to remodel. The staff seemed to be OK.
Provider Response

Thanks for your feedback, I’m sorry you weren’t wowed by our relatively recent renovations. We’ve received quite a few comments that our community is light, bright and open. Can I invite you to return? We’d love to try to earn your approval. If so, just call me any time at 405-751-3600 for coffee and another look! Sincerely, Scott Steinmetz, Executive Director

September 17, 2014

By Cassandra_olsen

Other

I have been staying in the rehabilitation area at night with a patient of mine and the staff is rude and snotty. They do not come when the lights are on, i have to go look for someone if my person needs something that i cannot do. And if i do go find them they rudely say "what do you want"? several nights in a row now there are people that yell help over and over and just so the people will get taken care of I go and find one of the people that work here. Very disappointing..
Provider Response

Thank you very much for your feedback. I’m surprised to hear this news and I sincerely apologize that your experience didn’t live up to your (or our) expectations. Please know that I will speak with the team immediately to review protocol and response times. I would really appreciate it if you could call me at your convenience to further discuss. Please don’t hesitate to call or contact me in person any time. Sincerely, Scott Steinmetz, Executive Director

August 11, 2014

By Caring78344050

I visited this facility

The Fountains was very nice. They had so many areas there. I was looking at the assisted living and Alzheimer's unit at that particular day. The staff was very nice. They were very accommodating. The room was small, but adequate. The part I saw looked older, but the two lady residents I met were pleasant and content. It was well lit. The grounds were beautiful However, I would say this, it did had a urine smell when I walked in. I knew it was difficult to keep that from happening, but I didn't had that in the other places.

April 11, 2014

By Caring83010550

I visited this facility

I toured The Fountains and the lady who showed me around explained to me that they have care around the clock, and they have a nurse on staff. They have all kinds of stuff: they have water aerobics, teaching demonstrations, yoga, and crochet. I talked to several of the residents and they loved it there. The rooms are twice as big as the one my mother has right now. I haven’t eaten there but you can order off a menu. I would like to take my mom there next time and tour some more.

March 31, 2014

By Caring80468050

I am a friend or relative of a resident

The Fountains was a nice facility, and my mom liked it. Her room was very big, but more of the people just sat around out in the halls. It made it a little bit more depressing for me, but they treated my mother very nicely. They did a good job. I don't have any complaints about it. They kept going up on the rent. It's just, it got to where she couldn't afford it. Everything was clean. It's just, you could smell urine coming out of some people's rooms. I know older people have that problem sometimes, but that was really the only thing that I was ever concerned about. My mother can't smell, so it didn't bother her. I'm sure it's hard to keep up with that, also.

March 28, 2014

By Tiffany9

I am a friend or relative of a resident

My dad is at The Fountains at Canterbury. We chose this one because they have a fantastic outdoor space so that my dad is able to have his dog there, and he is able to go outside and walk him. He has some autonomy, even though he is in memory care. The facility itself is small, and there are only a maximum number of 17 residents in there. There is one central living room and one central dining room. It is not a long hallway. It is built more like a house. It doesn't feel clinical, like other facilities do. It is really nice. My dad actually has lots of space in his room. They only had a companion suite available at that time, so he is actually a single person living in a companion suite, so it is fantastic. The staff has just been really wonderful. They are amazing. They're fantastic! My dad doesn't do any of their activities, but they have a personal trainer, which is actually one of the reasons why we chose this facility. Their personal trainer is skilled in geriatric and in trying to get patients to work out. Also they have a gym, a pool, and a church service that my dad goes to once a week. My dad seems to be happy with the food, too. I would absolutely recommend this place to others. It is actually quite affordable for memory care compared to any of the surrounding facilities.

July 25, 2013

By Sandy20

I am a friend or relative of a resident

My mom is at the assisted living facility at The Fountains at Canterbury but she tried to run away so we put her on their memory care facility. There are 15 people in their memory care and they have the sweetest, kindest, caring people caring for these residents. I've never seen such nice people in my life. Their rooms are lovely and very nice. The food is excellent and they work with my mom's care. I would recommend the memory care lock down facility to anyone.

May 30, 2013

By Rebecca10

I am a friend or relative of a resident

She liked everything at The Fountains at Canterbury from the staff down to the food. The staff seemed really caring and friendly. The rooms were spacious and they had a nice dining room too.

July 10, 2012

By kkenn777

I am a friend or relative of resident

Would not send my dog there!!! Stuck my mother in a room for 12 hours without medicine after a double bypass. She was going there for rehab. Went and got her out that night.. horrible!!!
Provider Response

At The Fountains at Canterbury, the safety, security, health and well-being of our residents is our top priority. Since I started as Executive Director, I have seen this community and The Springs, our skilled nursing and rehabilitation area, transform in many positive ways. If you would like to discuss your concerns I would be more than happy to speak with you. Please call me any time at 405-751-3600 ext 1018.

Scott Steinmetz, Executive Director, The Fountains at Canterbury

June 29, 2012

By A6EY5IHN8TUYD

I visited this facility

When Mom arrived in assisted living, she could not stand or walk and required a 24-hour caregiver. She could not eat or drink on her own and was in a deep state of depression.While I found much advice on medical conditions and treatment, I found virtually nothing on understanding assisted living. Sure, there were some Websites that taught you the basics, like "make sure a nurse is on duty" or "make sure the kitchen is clean". But this is my mom and I wanted far better for her. I wasn't putting her away; I was playing a key role in her recovery.Because of the lessons I learned "and a lot of hard work on the part of my mother" she is doing very well. In fact, we've become very close friends. She walks with a walker; her memories are clear and vibrant. She has a circle of friends and a packed calendar.While a move to assisted living may initially be seen as negative, I know first- hand that with some careful and thoughtful planning, you can make it a huge positive for all concerned. Over the last several years, my relationship with my mother has strengthened. She has become one of my best friends and an integral part of my life.

July 27, 2011

By dcobble

I am a friend or relative of a resident

Great staff to patient ratio.
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Nursing Home Reviews for The Fountains at Canterbury

January 20, 2016

By Carla J

I am a friend or relative of resident

Did not have a great experience with my mother there. They were very understaffed. No females aides available to give her a bath. I helped her shower each day. I even had to clean the bathroom since no staff there did. Sheets were only changed when I specifically asked. I can see how patients would just wither away there - very little interaction unless initiated by the patient
Provider Response

I apologize that your experience wasn’t a positive one and I have reviewed your feedback with our department heads. I would appreciate it if you could call me to discuss. Our staff-to-resident rations exceed state requirements at all times and we make every accommodation possible to meet the care preferences of our residents. Residences are cleaned daily and linens are changed weekly or sooner if needed. I hope to speak with you soon at 405-751-3600. Sincerely, Scott Steinmetz, Executive Director

July 26, 2015

By Pissed off wife

Other

My husband was in The Spri GS for 8 days. His care was shameful . The doctor gave him sleeping pills throughout the day which had not been prescribed previously and denied any changes when questioned. My husband was never bathed, never had his teeth brushed or clothes changed except by me. Had to wait 45 minutes to an hour after requesting pain meds.No air-conditioning for two days and only moved to another room after ceiling tiles collapsed on his room. Aides refused to put air mattress on his bed, which was o lu ordered by doctor because I told him to go back and look at my husband again because he was developing a bed sore. He was left in a wheelchair for and hour and a half waiting to be put in his bed and the room they moved him to a dirty room with feces and urine on the toilet and trash on the floor. Director offered me a beer or glass of wine to calm me down when all I wanted was someone to give a flip about my husband. A mattress was stored in his shower and nurse call button was at the foot of his bed one morning and clipped to a pillow on the floor another morng. I have pictures and intend to fight additional charges for supplies they were supposed to let me know about or they would charge me more for them. No one ever told me anything and they refused to use the ones I supplied. Reporting to the Health Department. If you care about your loved one don't put them here. When I asked for a copy of the documents I signed I was told they don't normally hand those out. ASA a legal document that is required.

October 23, 2014

By SatisfiedCustomer

I visited this facility

This community is very nice. I stayed in the Springs and had a very pleasant experience. The staff was excellent in my care. The therapy department was awesome and I definitely recommend Canterbury to everyone needing rehab or long term care services.
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Services and Amenities of The Fountains at Canterbury


About The Fountains at Canterbury

The Fountains at Canterbury in Oklahoma City OK is a continuing care retirement community (CCRC) offering Independent Living, Assisted Living, Memory Care and Skilled Nursing on an idyllic 39-acre campus with lakeside trails and fishing dock, billiards lounge, a Wellness Center with an indoor heated pool. Community members enjoy meals served restaurant-style in our elegant dining room with private dining room for special occasions. We know that challenging our brains and getting in better physical shape has enormous benefits at every age, and The Fountains at Canterbury offers an ongoing course schedule of mind-expanding and body-toning classes through Watermark University. A Watermark retirement community.

The Fountains at Canterbury Amenities

  • Idyllic 39-acre campus with lakeside trails and fishing dock
  • Elegant dining and private dining room
  • Billiards lounge
  • Well-stocked library
  • Full-service beauty salon and barber shop
  • Computer Center with Internet access
  • Creative arts studio
  • Wellness Center
  • Indoor heated pool
  • Patio with barbecue
  • Outdoor gardening area
  • Room service
  • Furnished guest apartments

The Fountains at Canterbury Services

  • Biweekly housekeeping of your apartment
  • Weekly laundering of your flat linens
  • Variety of stimulating social, educational, cultural, recreational, and spiritual programs
  • Scheduled transportation
  • Move-in coordination service
  • All utilities, except telephone and cable TV
  • Fitness programs include regularly scheduled exercise classes, walking programs and water aerobics classes
  • Preventative health screening
  • Nautilus exercise equipment
  • Blood pressure checks
  • Massage therapy
  • Manicures and pedicures
  • Fitness lectures
  • Complete apartment maintenance, including plumbing and major appliances
  • Building maintenance, groundskeeping and landscaping services


Map of The Fountains at Canterbury


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