The Heritage
2820 Greenacre Drive, Findlay, OH 45840
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Reviews of The Heritage in Findlay, Ohio
4.0
(17 reviews)
Facility
4.6
Staff
4.1
Food
4.3
Activities
3.7
Value
3.3
J-Fox
1
|
November 14, 2023
This place only cares about the money collecting and shows no compassion or empathy towards people. The billing administrator is persistent on collecting an individuals social security money monthly, even though the majority of the residents monthly bill is paid by some other insurance or government assistance program. I will say that they have a great physical therapy department and the nurses and nurses aids are wonderful to work with. The staff could use better training in how to deal with families and not make promises they can not keep.
Reviewer#DT0308
5
|
March 20, 2022
I did a tour of The Heritage. The staff did a nice job, she showed me several rooms. They were all more than adequate and I was very pleased. They were more spacious than I thought they would be. It has nice bathrooms, walk-in showers, handicapped accessible and all. That was very nice. What I looked at was a one-room. The dining room was very nice. They told me they had bingo and different other social activities, which is nice so that the people living there can get out of the room and go do things. I believe they have someone there that does hair, a beauty shop for them. It has a nice entryway when you go in where you can sit, and a little side room. The staff was really good and more than informative, on a lot of things for me. The facility is very nice.
Tim
5
|
September 9, 2021
I really liked The Heritage all around, except for the cost. They offered all kinds of amenities. They keep their residents busy. They get them up out of bed, and they're participating in activities all day long. I like that, and they had activities that even family could come in and participate in. They have a courtyard. They had private rooms and double occupancy rooms. They're spacious rooms.
Laurie
5
|
September 2, 2021
My in-laws were at The Heritage. It was a very nice place. We really like that place. If something happens where my parents will have to come up to be closer to us, that might be what we'll use, but it just wasn't in their budget right now. They were really good. It was close to us. However, they had personnel changes. When my mother-in-law will get used to somebody, then somebody else would be there. That bothered her a little bit, but everybody was super there. I can't really complain about any of that. They were there for assisted living and memory care. My father-in-law was in the Alzheimer's unit. Overall, they were really good. The food was really good. They weren't always what my mother-in-law liked and it seemed like there were no diet restrictions at all. In the memory care, they had crafts and stuff like that, which my father-in-law did not do, but they tried to keep them busy, and then assisted living, where my mother-in-law was, they had little piano concerts, they did craft, they had bingo, and they did exercise times, which she enjoyed. She really like that sort of thing. They took them out if they wanted to go to ice cream or to different things. They kept them pretty busy if they wanted to be. However, everything is very expensive.
Ann
4
|
August 2, 2019
The Heritage was adequate, but it was not our favorite by any means. When I walked into it I knew it was an assisted living community. The ceilings were low, the rooms were small, and it felt and smelled like you're in an assisted living place. It was clean, the staff was very personable, but it just had that feel. The hallways were smaller, the windows didn't let in a lot of light, and it just didn't meet our standards. It was adequate and it would be an OK place. We had lunch there and the food was very good, but it felt just like a dining room with nothing spectacular about it except for the excellent food. They have plenty of activities like bingo, they have an ice cream parlor, movies, and other standard activities.
tthom
3
|
June 8, 2019
Food is generally good in terms of choices and preparation, but often served luke warm or cold. This reflects on staffing, not the food service. They had a fire drill during breakfast (7:30 am ... meals are served quite late here) and I sat at an emergency/exterior exit door for 10 minutes before seeing a staff person with an all-clear. Staying here short time I'm concerned. If I was here long term I would be quite frightened.
Marsha
4
|
January 2, 2019
My dad stayed at The Heritage for four weeks. He was having to eat with a lot of people with memory issues, and he couldn't have a conversation without them repeating over and over. He has his full mind, so he didn't like that. We chose it because it was the only opening in the area. We had no problem with it and everything was fine, but my dad wanted to have a place where he could have normal conversations. The staff was very helpful. I have no problem with my dad going back, and I wish he would have stayed.
Myron
5
|
August 31, 2017
I toured The Heritage. It was alright, they're just a little bit more expensive than other facilites. The dining area looked fine. I happened to be there for rehab for my knee so I had a little experience with that place. The food was very good. They had some card games, some church music, and even a preacher on Sundays. My first impression was that it was a little bit elaborate than other places.
Tammy
4
|
August 22, 2017
The Heritage was a nice place, but very expensive -- although it was probably a good value for what my grandfather was paying. Rooms were regular-sized, and they did offer in-house physical therapy. My grandfather said the food was good, but he said, for the price, it should be good. They had small rooms that they did activities in and where families could get together.
Craig181501
5
|
March 30, 2017
The Heritage has done very well so far in taking care of my relative. It is clean. They call up and keep close contact, and have a close relationship with the patients. They take care of their needs. The room that she is in is very nice. It has one-bedroom. Everything looks fine. They have a nice patio outside for sitting.
Caring102026450
3
|
January 30, 2015
The Heritage is good and nice, but it is more expensive. The staff is good, and the residents are good too. It is very good and a very nice place, but it is more expensive. But they don't allow electric wheelchairs over here because the residents here have Alzheimer's disease. It may hit other residents. My husband wanted to use the electric wheelchair which is why we preferred the other facility. The rooms are also good. They provide everything in the room except for the television. I liked that it is organized.
Andrea23
5
|
December 18, 2014
My friend is now at The Legacy at The Heritage (The Heritage Estates). It seems like an excellent facility. It is completely lockdown, and my friend is well cared for, but I can take her out anytime we want to. The rooms/apartments are adequate. Regarding the food, I have not tried the food, but what I have seen seems to be excellent. With regards to the staff, they seem very concerned, and they all know her. It is a fairly small facility. I would recommend The Legacy to others.
Caring98688150
5
|
December 17, 2014
My brother is at The Heritage, and so far it has been very good. It's a clean place, and the rooms are really nice. They do have activities, and when they go shopping or go to the restaurants, he goes.
Caring94251650
3
|
September 11, 2014
I wouldn't want to be at The Heritage unless it was necessary. The staff was really nice. I just don't think they have enough people to do the care, like get them up and walk them around during the therapy. They don't do much of that. The food was good, and they have lots of activities.
AMB3
4
|
October 6, 2012
Overall, I would say The Heritage is a very nice facility. I appreciated how much the staff wanted the residents to feel at home, with pictures on the walls, nice dining rooms, carpet in some areas of the building. I have been in a few different nursing homes, that just felt cold and very hospital-like. The Heritage provides many different activities for the residents to keep them active and involved in the community. For the residents who are unable to leave the facility for outings, due to Alzheimer's or physical restraints, the facility provides fun activities daily. Through sensory activities-such as manicures, old time music, and classic movies, these residents have many opportunities to enjoy their time in the home! For the most part, the staff is very friendly and caring, but I have occasionally met a few stna's who don't seem to enjoy their job very much, and it's evident through the way they take care of the residents. Overall though, The Heritage is an excellent nursing home!!
dixiegirl5507
2
|
March 7, 2012
When my grandma was staying there, staff would ignore her calls for help to go to the bathroom, so after an hour of waiting, she would get up and try to go herself and fell a couple time. She ended up with a broken ankle, and was forced to do physical therapy. When she told them it hurt too much, she was again ignored. We moved her to another facility
bhbrian013
5
|
September 29, 2011
I am very satisfied with The Heritage Estates assisted living facility in Findlay Ohio. My grandmother is currently living in the facility and I visit often. My grandmother is anti- social so we asked the staff for a room relocation to a location that was closer to the common areas in hopes that it would stimulate my grandmother to go out and socialize with the other residents. The staff at this facility was happy to grant our request and this move has positively affected my grandmother. The staff at The Heritage Estates are very friendly and treat my grandmother very well. They also plan a lot of activities for the residents that they seem to really enjoy. My grandmother loves to go out and enjoy dinners with the family but it seems like all she talks about is how she cannot wait to get back home to The Heritage Estates! Overall I would highly recommend this facility to anyone who wants to have the absolute best care for their loved ones.
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Costs for The Heritage in Findlay, Ohio
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$3,330
Starting Price
Independent Living
Independent Living is for those who desire the feel of a private residence with the amenities and activities available in a planned community, such as fitness classes, game nights, and group excursions. Services such as cleaning and groundskeeping are often available.
$2,130
Starting Price
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$4,290
Starting Price
Services and Amenities of The Heritage in Findlay, Ohio
Aquatic Amenities
- Swimming Pool
Housekeeping & Maintenance
- Laundry Services
- Linen Services
Health Services
- Medication Reminders
Therapies
- Physical Therapy/Rehabilitation
- Occupational Therapy/Rehabilitation
Kitchen Types
- Kitchenette
Dining
- Communal Dining
- Room Service
Transportation & Shopping
- General Transportation Services
Personal Care
- Meal Preparation
Staff Training & Qualifications
- Staff trained in Medication Management
Resident Information
- Offers Respite Care
Fitness & Wellness Programs
- Salon Services
Languages
- English spoken
Games Hobbies & Recreation
- Facilitated Field Trips/Outings
On-Site Services
- Religious Services
Pets
- No Pets
Additional Amenity Information
- Special Comment: At Trilogy Health Services, we are compassionately committed to providing excellence in customer service. We carefully select staff who reflect our culture and who we believe will care for our residents as if they are members of their own family.
- State Licenses: 1608R
Medicare
Health
3.0
Overall
2.0
Quality
4.0
Staff
1.0
About The Heritage in Findlay, Ohio
Located in Flag City, U.S.A., The Heritage offers a warm and friendly place to call home for members of Findlay and the surrounding communities. Residents interested in activities outside our campus can immerse themselves in Findlay’s culture by participating in an Art Walk, catching a concert in one of the local parks, discovering what’s in season at the Hancock County Farmer’s Market, and much more. For those who stay on campus, our Life Enrichment Team ensures that there are a variety of fun and exciting ways for residents to stay active and engaged, every day.
We know that selecting the right healthcare option to meet your individual needs is important. That’s why with The Heritage you’ll find a complete continuum of care and services so you can select the level of care that most closely matches your needs and preferences. Care and support services are carefully coordinated from level to level, setting to setting, as care needs increase or decrease.
Our elegant residential facility offers the best in assisted living services, and our freestanding Legacy Neighborhood incorporates progressive and proven dementia care components in private suites. In this neighborhood, our caregivers are specially trained to work with and to care for those with Alzheimer’s disease and other forms of dementia. In our state-of-the-art health center, we offer skilled nursing services, as well as additional memory care services on our Legacy Lane, all delivered by a staff of committed professionals with attention paid to every detail. Whether for a few days, a few weeks or for as long as you need us…It’s comforting to know that there is a source in Findlay you can turn to for help and guidance.
Personal Choices for Convenience, Privacy and Comfort:
- Private and semi-private suites with full bathrooms and walk-in showers
- 24-hour emergency call response system
- Assistance with the activities of daily living (dressing, grooming, etc.)
- Housekeeping and laundry services
- Medication administration/reminders
- Reminders for meals and activities
- A variety of social and recreational programs
- Quality skilled nursing and therapy services available on campus
- Easy access to dining, living and entertainment areas
- Local restaurant cuisine featured monthly during Taste of the Town events
- Restaurant-style dining with chef-prepared meals and a variety of alternate food selections
- Mobility assistance as needed
- Much more!
Memory Care
At Trilogy, we provide the best memory care services, in communities committed to each individual.
We believe that a life well lived is one rich in experiences, surrounded by people who have your best interests at heart. We believe that each person’s story is unique and that every story matters. We believe in the importance of what we do, and who we care for. Our memory care services are based on our beliefs.
Whether you’re on our Legacy Lane in one of our health centers, or in one of our expanded memory care neighborhoods, The Legacy, located on our campus grounds, you’ll find welcoming suites, individualized programs and the most advanced features, all designed to provide comfort, dignity, and joy to every person who walks through our doors. You’ll also find a team of professional, experienced caregivers, all of whom dedicate themselves to one purpose –serving the men and women who call our campus home.
Thank you for your interest at The Heritage. Please give us a call to schedule a free tour.
To learn more about this provider’s license and review other available state reports, please visit:
Ohio Department of Health Long-Term Care Provider Search
Map of The Heritage
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