Wickshire Deer Park

My parents lived at Wickshire Deer Park. It was positive; however, the staff was overwhelmed with the COVID-19 situation. They were not equipped for my mom's needs, but that's just who they are. They weren't meant to do Alzheimer's care. They had a memory care unit but it was not acceptable for my mom. I don't really have anything negative to say about them, it just wasn't the right place anymore. The room was very nice. Activities were off and on, and they were not some things that my mom understood to go to, but that all goes back to her needing more care than what they were equipped to do. The activities were adequate. My dad liked the food OK, but my mother didn't. It was just a matter of taste. They offered nutritious and balanced food, maintenance and cleanliness were good, too. They cleaned my parents' little apartment at least once a week. They wiped off counters and cleaned the bathrooms; however, they needed to improve on communications with the family.

My mother is here. It's really homey, really nice, it has a lot of activities, and my mom is really happy there. She's made a lot of improvements since she got there. My mom likes the food and it's very clean.

I was impressed. The staff was outstanding and talked about the facility. It was close to where I am, and easy to move in. Everything I saw was very positive, I had a chance to see a room with a family that was larger, and you could bring in furniture. It was an easy alternative for us.

We chose this community for my mother-in-law because it's a larger community than where she was in, and she wanted more activities in a larger community. It's clean and the people were very nice. The food was better than where she was and she likes it.