Nursing Home Communities in Jonesboro, IL

"The staff are always friendly and welcoming. They have developed a relationship with my mom beyond professional/patient. There is genuine regard for her feelings and her progress. It has been a scary transition for all of us as we never had to deal with assisted living or rehab before. However, no question or concern is too big it too small. The facility is beautiful. There us not that odor typically associated with nursing homes. If I were designing an eldercare facility, I could do no better than the Chateau. "

"My mom is at The Lutheran Home. I'm not allowed to go in because of COVID, so I have not been able to actually go inside the facility, but she's very happy there. Everybody I talked to -- the social workers -- are absolutely amazing. My mom also said that she likes everybody there. She's had no complaints. She's in a studio apartment in assisted living. I know that they have independent living as well as skilled nursing, and it's all in that one campus. I know that they try to have activities going, but with COVID, everything has been a mess. They do have a big library that she's able to use. They have a little exercise equipment, and she uses the stair-stepping one. She's doing really well. She's ninety-four, but she's doing really well there. For the food, she said that sometimes it's not a balanced diet. They do give them vitamins to make sure they get all the nutrients that they need."

"My father in law was a resident at Helia Healthcare of Carbondale for the last year of his life. The staff was excellent the entire time, treated him with dignity and respect and he liked his stay there. This was one of the few nursing homes I found where I truly felt like the staff cared about it's residents. The building is not overly impressive from the outside but I always found it very clean and tidy inside. The first nursing home I've ever walked into, in my entire life, that didn't smell like a nursing home. I would recommend Helia of Carbondale to any family."

"I would give it a minus star if available. My father was there and we were in the process of arranging to move him when he succumbed to pneumonia. Poorly equipped, bad attitudes by cnas and nurses....do not put your loved one there! "

"My aunt did rehab at Manor Court of Carbondale. I really liked that facility. The place was very positive and very helpful. Even the staff that helped with the washing of the clothes were extremely helpful. The nursing staff was extremely helpful. Anytime you went in the place, the people were just super nice. The staff was helpful and just generally nice to the people. I could go in there at 9:30 at night and you would find the people were still nice. When you caught them off the cuff, they were still super nice. Those were the kind of things that I thought really jumped out. My aunt wanted to stay in there, but her rehab was over. The staff was really good. I went to pick her up several times, and the lady that brought their breakfast to them, the CNAs, and the nursing staff were super sweet to them. They didn't ever complain about the food. They thought the food was fine, so I assume it was good."

"We chose Monticello House because of personal recommendations and it was closer to my house. The food was very good. We had lunch there many times and the price was reasonable too. My mother enjoyed the food and they had good meal plans. There were snacks available all the time. The staff were amazing and were interactive even with the family members. Even pets were allowed inside. "

"The Jackson Manor has a wonderful staff! They are kind and considerate to the residents and to visitors. They keep in touch with me, her sister, and keep us updated. There provide special events. I was fortunate to attend the recent Karaoke event. It was fun to listen to the music and sing along! Thankful for the faculty and staff of the Jackson Manor!❤ "

"The staff at this facility were very conscious of the residents. I often saw personal connections between residents and staff, and frequently heard residents addressed by their name. My grandfather also got along great with the staff, and my family was always updated on my grandfathers status. The facility was nice as well, and appeared to be well maintained, both inside and out. I remember vividly an outdoor garden and the landscaping to be tidy and presentable. Another detail that I appreciated was the security system put in place. I felt as if my grandfather was safe from not only others, but himself as well. The dining facility is rather large, and seemed to be the area that was prone to most problems. "

"Helia did everything wonderful, and I would rate them five stars. It was all five stars, and I never have a problem with them. He went there barely able to get around in a wheelchair, and within a week he was up walking. The rehab there is spectacular. The staffs were good, and they bend over backwards. They put on special things for people like birthday parties. One lady turned 101 years old there, and they put on a big birthday bash for her. They have a King and Queen Day right on Valentine's Day, and they welcome the family. The rooms were very clean and very easy to care for. It has a TV, a dresser, and a lounge chair. All of the rooms are private rooms at the Helia. "

"My mom is at Liberty Village of Marion in Parkway Manor Skilled Nursing. She has been there for six weeks now. They're helping her with physical therapy, bathing, getting dressed, they're cooking their meals, and doing laundry. When it turned cold before I got down there to bring her some warmer clothes, they provided her with a lot of clothes. Residents may have their own cell phones in the room. They have wheelchairs and they have a doctor coming in once a week. They have arts and crafts and bingo activities. A lady comes in and gets their nails done and paints them if they want. All the residents say they like the food there. I was there with my mom for lunch a couple of times, and they had good stuff. She had lasagna, broccoli, and bread roll. Another person didn't want that, and they made her a salad with eggs, ham, lettuce, tomatoes, and cucumbers. They looked good. Some older people were eating cheeseburgers and hot dogs. They could choose food; it's not just handed to them. They have a little menu. They have snacks, coffee, and water. When I visited my mom who was sitting with some of the other residents, some of the skilled workers sat at tables and talked with them. "

"My mother-in-law is currently in Integrity Healthcare of Marion. The staff members are very supportive, very kind, and very responsive to any questions. They have puzzles, they have groups where they get together and talk, and they can also go outside and exercise if the weather is nice. Her room is very clean. We're paying with Medicare. The communication with the staff is very good."

"Upon arriving to see a friend-as soon as I walked in it smelled like urine. I observed in his room that The electrical nurse call fell out of the wall when pulled. electical socket plates were cracked, duct tape was around the window air conditioner. He had to call his wife at 3am because a nurse would not answer his call light. The bed frame had rust blotches- rooms were not mopped - just pathways mopped. "