The facility building has been remodeled fairly recently and there is one nurse there that is wonderful. That is the only reason I give it 2 stars! In general, I feel like the nurses and aids are lazy. The residents are SUPPOSED to get a bath every other day. That hardly ever happens. I am told each time I question this that "we have just been so busy." The other excuse is "we had new NAs today." Bear in mind, my family member is not bedridden, thank goodness, but if he was, I would be so worried. My overall impression is that they like to document the work is complete rather than actually completing the work. I see a lot of help being given by many patient's families. I guess they feel like I do....if they don't do it, then it won't get done (brushing teeth, washing hair, putting socks on feet, making sure they have teeth in while eating meals, helping them clean themselves after using bathroom, correct meds given, etc.). I don't expect a lot, but did expect the basics.