My parent has been a resident here for several years.
Carebridge isn't a fancy place but up to recently it had been kept clean and the staff was always attentive and appeared to really care for all of the residents. (even the difficult ones)
However, over the past few months some of the key people have left. Like Rene, Blanche & Joanne. And many of the other familiar faces have disappeared, only to be replaced by (some) people that look like they are there to just get a paycheck... Sometimes you can feel the tension and lack of respect between the people behind the desks and the ones on the floor.
(By the way I heard [from a very sharp and observant resident] that a couple of the long time staff are planning to leave as well)
"Housekeeping" ... rooms aren't attend to as well as they used to be... I have noticed over the past couple months, the same paper, cup or tissue on the floor in my parents room "missed" by the sweeper for as long as a week or until I picked it up! (If I don't dust, no one does.)
"THE FOOD"... I am there quite often at meal times, and it appears that the quality of the food go down hill. The appearance of the plates are becoming more unappetizing and sometimes food like Chicken breast and Pork chops are so over cooked it is impossible to cut, much less chew.
I pay 100% out of our pocket for our parents care, and if wouldn't be so upsetting to my parent we would move to another facility. And yes, I know that times are hard and budgets need to be cut, but it would be nice to see that all of the "new" people now working there actually cared for each other and the residents they care for just a bit more!