Bellarose Nursing & Rehab

WillKeepPrivate

Few staff members are friendly and seem to genuinely care. They DO NOT abide by dietary needs of patient, so be aware of that and alert or your loved one may starve. Not joking. One male nurse whom in kind, made a crude joke to my father when checking his catheter. I am not impressed with this place other than the facility is newer, therefore nicer.

Bella1969

Every time I visit my grandmother at Bella Rose she is comfortable and well-cared for. The staff makes sure all of her needs are met and they are also helpful with my additional requests and questions. I feel like they genuinely care about her well-being. I think it takes a special person to care for our aging loved-ones and am so thankful to have the staff of Bella Rose care for mine.

Loving daughter of my precious mom

My precious mom was the 3rd resident at BellaRose. The facility is beautiful and the CNA's and nurses are caring, thoughtful, and compassionate. My mom lived there from December 6th, 2017 through July 11, 2018. During her stay there she was always very happy, very well taken care of, felt safe, and as her daughter, I had peace of mind. My beautiful mom lived with us for over 2 years before she was no longer able to manage getting around our home. She was in a wheelchair most of the time. She could walk a few steps with her hemi walker which meant the caring staff did a lot for her. She loved the various loving ministries that would visit each week singing and sharing the Gospel. Her favorite hairdresser now works there and she got her hair done beautifully every Tuesday. Diane, the admissions officer, is an angel from heaven. Julia at the front desk was always a warm loving greeting coming and going. Julia and Diane, loved all the patients and would visit with them each day. Any issues my mom had, being in a new facility, were taken care of immediately and effectively. The nurses always kept me aware of any changes I needed to know about, which for me was everything! When my sweet mom was hospitalized again in April 2018, BellaRose assured us that although the doctors advised palliative care, they would be the ones to bring her back to her best health and they did just that! The on-sight doctor is one of the best physicians we've ever had. I know from lots of experiences with my mom that this is not always true. After 100 days of extraordinary PT and OT my sweet mom walked further with a walker than she every had since her stroke. The morning my precious mom went home to our Lord Jesus Christ, the CNA's, who truly loved my mom, combed her hair, put on her jewelry, changed her into one of her favorite tops, and put lipstick on her to make her look like an angel. I get tears in my eyes just thinking about how much care, love, compassion, and attention my sweet mom received on the day she went to heaven. As I come to the 1 year anniversary of no longer hearing my sweet mother's voice, morning, noon and night, I praise God for sending me to BellaRose! I would highly recommend this place to any family looking to have their loved one taken care of when they can no longer be at home.

mom3kids

Discouraged! When facility first opened, it was clean and exquisite atmosphere. As more patients are building census, it is beginning to smell bad, short staffed, and bad healthcare given. I loved to see staff wash hands per Joint Commission Patient safety goals each time they entered a patients room. This simply act , which is required , has caused rare bacteria to spread to patients in nearby rooms. It is not by fate that nearby patients have same rare bacteria illness. The records of patients should be in one chart easy and readily available to view as opposed to 4 different charts to get update on patient by families. They are taking on patients to increase growth that should be in a lockdown unit . The staff is often irritable due to long hours and other staff calling out from work. I truly feel that the owners need to ensure there investment by ensuring staff ratio is appropriate to patient ratio. This company currently is just not operating as a well oiled running machine. Tons of growing pains are occurring that need addressing by administration and owners before facility is beyond repair. This has been my personal experience based on my perception, which is my reality.

Ken

My mother is in BellaRose. It's a new place and it's very clean. We're happy and we're comfortable with it. She said the food is really good and she eats there a lot. They have a lot of different things they do with people who obviously don't have the capabilities to do things, but they do it with them. The staff has been real good. They do games as well.