Queens Boulevard Extended Care Facility

If I can give this place minus 5 stars, I would love to. If you love and care about your family members, please DO NOT have this place be where they get treated!!! Their care is to have many patients for them to get more money out of the insurance companies. Here is my experience that I have written to them directly: It is very disturbing for me to write this comment. First of all, I get a call from the admission's office at 11pm to get the information of the patient. But knowing that the next day is Saturday, I let it go. However, upon the arrival, there was no formal check in of any sort. I had to ask multiple people numerous times to get close to the answers. Apparently, the social worker didn't even bother finding me when I was there almost everyday. Two business days before the discharge date was given to us, I have lingered around the social worker's office to talk about the discharge. When I expressed my frustration of the arrival, she assured me of a smooth discharge. However, my mother has been discharged without her surgical equipments. After two phone calls and two different shifts of staff team, I am learning that I have rushed the discharge date and that there was a mistake on their behalf with the surgical equipment order. I am not only disturbed that I have put your facility to take care of my mom but now I am disgusted by the way this facility is ran. How can not a single soul of the facility knows what they are doing. It is just absurd that an organization doesn't have any system down to offer the best care for the patients and their families.

This is the worst place ever!!! People only work here to get a pay check!! They don't take care of your loved ones!!! Our elders need attention as we know one day we will get there once, seems the people who work here think they won't ever get to be old. They sometimes don't feed the elder, some require special attention as they need to be changed because they can't go to the bathroom themselves, they leave them without changing them over 24 hours, they take some to therapy with out changing them, taking them smelling bad. This place is dirty, it smells bad!! Whatever you do, DONT COME HERE!!!

My mom recently had a knee replacement surgery and our Dr. reccomended Queens Boulevard for the rehab required to get her back on her feet. The care there was very good. Our therapist Wendy was firm yet gentle with mom and had her walking better then me by the time she left. Our nurse Frankie was so helpfull and always had time to answer our questions. I also want to thank Beena from the fiscal office. They explained everything about our bill and seemed genuinely concerned about mom. The place was clean and didn't have any bad odors. Even the food was decent. It's not a 5 star restaurant but my mom who is very picky always had something she liked.

I have visited the facility many times. The nursing staff is extremely helpful,. The office help doesn't know how to handle anything. I waited six months for my sister to receive her social security checks there and finally had to do the work myself. They now have the audacity to say it was done by them. I cannot and will not accept their lies. If necessary I will report them to the state.

My name is Lucretia Marinescu and I am writing to express my gratitude to your wonderful staff during my stay at your facility.Specially thanks to : Ahmed Rabat,Maria Basora,Morales Green, Mrs Vendy & Theresa. Thank you to everyone !!!!!

The facility is beautiful and well taken care of but the staff- that's another story. SUPER under staffed and employees are not helpful and rude. I am a frequent visitor because I currently have a family member residing at the facility. I've seen the nurses ignore the cries and buzzers from the patients rooms. There's been numerous amounts of times where I've helped a patient because the staff just didn't care or were "too busy" doing something else. The house keeping staff is LAZY. They will throw the patients clothing in the drawers and have even damaged clothing because hanging a sweater on a hanger was just too complicated for them. It's sad, these are the people we're suppose to trust to care for our family.

My mother is staying at Queens Boulevard Extended Care. The rooms are very nice; they're excellent. The staff is very friendly. We are very happy. I will not say the food is excellent, but it's OK. It's good and very neat. I like the environment. I like the furniture there, especially the way they set up the beds. Two of the beds were by the window and I liked it. Very bright.

My mom had surgery at the hospital for an inflamed gall bladder and then they found out that her coronary arteries are pretty blocked. But because she's already 90 years old they could not operate, so they took her to the Queens Blvd Extended Care. She needs care for twenty four hours a day, which we can no longer accomplish here at home. The staff is 50/50; there are some good nurses and some bad ones, which is the same in all the nursing homes. All in all, I would say that it's a pretty good place; as good as you can expect. They give her all kinds of medicines to keep her more or less alive. It's more or less a situation where they try to take care of her as best they can and she's getting adjusted to the place.