Glendale Home Schenectady County

Kathey H

I think this is a good facility, I have moved my mother from numerous other homes looking for better after being discontented and unhappy with other homes. Every issue l have brought up has been addressed. Staffing is comparable to other facilities and I have seen what other facilities are like. The people care about the residents. The facility is big and bright, the rooms are nice. Activities are good. Overall all a good facility, anyone complaining should go try out some others.

Kathi H

This facility is consistently understaffed. My mother was disabled and was a resident here for several years before she died...she developed horrible, tunneling bed sores during and after Covid, due to severe neglect from staff not turning her and not doing regular skin checks. She also developed wounds in her legs from the neglect. She was often left with no call bell and her tray table and drinks out of her reach. She had no way to call for help if she needed it. The administration was extremely difficult to communicate with and were often hostile if we try to discuss the subpar care with them. I do not recommend putting anyone you care about into this facility.

Colleen Clark

My father recently became a resident of the Glendale Nursing home and the staff have all been very kind and attentive. I can not say enough about the care my dad has been receiving. The rooms are updated, large and really nice. He even likes the food! He receives PT daily and they are very patient with him. Choosing a long term care facility for a loved one is so difficult. Knowing that my dad is being cared for in a safe environment with nice care givers definitely helps lessen the stress on the family. THANK YOU to all the staff. We are so grateful to have found you.

Terry

A relative of mine is in Glendale Home in Scotia. It's a beautiful facility. I think they do very good work. They haven't had one case of COVID, so all their interventions are perfect for keeping those people safe. My relative enjoys it there. He likes being around people. He doesn't like to wait, though, but who does? When you're one of, probably 20 people on the caseload, trying to get a shower and get dressed, you have to wait. Fortunately, he is very sharp mentally, just his body doesn't work. He has no complaints about the staff at all. No complaints about the room either. They haven't let us in since COVID started but we talk to him on the phone. Just like all nursing homes, they have regular meetings with the providers and with the family members. They also call us when there is an incident. I don't have complaints about it. I know it's never going to be a perfect system since there are too many people, but for this particular one, it's good. It's brand new since they rebuilt it and it's beautiful.

outofblue1982

This disgusting facility is rampant with COVID due to lack of proper safety procedures. They allowed a dental hygienist, positive with coronavirus, to attend to patients, infecting a whole section of the home. If this happened, what else can happen and what other safety and cleanliness procedures aren't being followed? Disgraceful to NYS and hopefully will be brought to court for their carelessness.

Family visit

I came to visit my uncle who is a resident at this facility and was surprised to find no security at the entrance ... Signage was poor... i had no idea where i was going. The place is kept, very, very clean but ventilation could be better... when i left my uncles room i felt like i ingested some chemicals ... the kind of sensation you get after cleaning an oven. The entire time i was there he had the covers over his head, maybe because of stuffy chemical scent. PLEASE HIRE MORE STAFF!!