We feel fortunate to have found assisted living for our mother at The Heritage at the Plains. The entire facility is lovely and well cared, and the management team, headed by Trudy, is actively engaged in providing a safe and enjoyable living experience for the residents. The caregivers and staff are wonderful, too; kind, supportive, and understanding of the special needs of the residents in their care. The menus that are posted daily look appetizing and well-balanced and reportedly, the food is very good. There are usually several activities every day for the residents to participate in like exercise classes, BINGO, Trivia. We are thankful that we found The Plains where we know our mother is in good hands.
Heritage at The Plains at Parish Homestead
Offers Assisted Living, Independent Living, and Memory Care
13 Reviews
163 Heritage Circle, Oneonta, NY 13820
Call
(800) 385-2527
Reviews of Heritage at The Plains at Parish Homestead
Assisted Living Reviews for Heritage at The Plains at Parish Homestead
October 12, 2021
I am a friend or relative of a current/past resident
October 11, 2021
I am a friend or relative of a current/past resident
Great friendly staff, clean facility & plenty of activities.
Independent Living Reviews for Heritage at The Plains at Parish Homestead
December 02, 2021
I visited this facility
We visited Heritage at The Plains at Parish Homestead. We wanted to do assisted living, but they only had independent living available at that time. All their assisted living slots were full; all their apartments were full. It was excellent. It was our second-choice facility for sure. The staff seemed to be very professional. The facility was very clean inside and out and very well-maintained. It's quite a complex because they have independent living with houses right outside the premises like apartments and condos if you will. Then they have assisted living. We pretty much visited independent living and it was very well done. It was a nice facility. They have absolutely beautiful apartments in the independent living. The place was pristine. It was great. The staff was very professional and very informative. The dining area was excellent, too. They had the same situation as the other place where they ran special food items at each meal. They usually had like two main food options, and then they had alternate items you could pick off a menu if you didn't like what was being served that night or morning or lunch.
October 08, 2021
I am a friend or relative of a current/past resident
My grandparents resided in independent living for quite sometime. It was a wonderful experience that allowed us to be close to them while ensuring they were in a facility that could offer so many of the amenities that they needed! It took so much stress off of them and our family! The staff are kind and compassionate and the management team was always available to assist us with whatever we needed! I definitely recommend this facility for your loved ones!
July 24, 2021
I visited this facility
We chose Heritage at The Plains at Parish Homestead for my mother. I think the atmosphere was very positive. We also liked the fact that there is someone at the front desk 24/7, and that gave my mom a lot of confidence. The rooms are bright. They redo everything before you move in. It was really, really, very nice. She liked that they have their own washer and dryer in their apartments. They don't have to go to a laundry room. It's 15 minutes from my house.
It had everything she needed, including a beauty salon. We met with an activities director who was very nice. It seemed like they really had a lot of knowledge about the kinds of challenges met by seniors. My mom's over ninety. Anybody I met seemed very caring, knowledgeable, helpful, and very accommodating. Everything looked very clean.
March 06, 2021
I visited this facility
Heritage at The Plains at Parish Homestead was very impressive. The building in itself was very impressive, and I liked it. I just felt that with the COVID, it would not be good to go when COVID is restraining things so much. I wouldn't be able to have visitors, and I think that when I first get there I would want to have my daughter or son helping me. So that was one reason that I would put that off. The room was quite nice and the kitchen was very nice. The only problem was that things were a little bit down. Looking into the dining room, I could see a few people eating, but they looked very unhappy. I only met one person and he was very nice. Jessie, he was very helpful and gave us good information.
November 07, 2020
I visited this facility
We went to Heritage at The Plains at Parish. That wasn't too bad either, but my parents were not ready for total independence, although they thought they were, and so that's not really what we're looking for. We only saw independent living. The apartments were very nice, the gentleman that showed us through was very helpful, there was a separate facility on the campus for assisted living, and if you needed to have assisted living, he actually told us that we'd have to move them from one building to the next. I guess that just wasn't going to work.
May 10, 2016
I visited this facility
The Heritage at The Plains at Parish Homestead was beautiful. It was reasonable and the people were outstanding. The staff was very accommodating. One even came to our home and interviewed the person that we would be going to put there. She was very nice. She was an LPN and very helpful. The rooms were gorgeous.
December 10, 2015
I visited this facility
I visited Heritage. We settled on that for now because it was closer to where my husband and I were going to retire. It was a beautiful place. The rooms were terrific, very homey, very well proportioned, and really gorgeous. The dining area was closed, but we were able to look through the glass door. They gave us the program, and we did see some of the activities. We talked about their tea time and some other things that they offered. We saw the workshop. They had a bus that would take them to go shopping or to a doctor's appointment. It did not feel like a facility nor did it have the smell of a facility. They actually had three sections: those that who do not need help, but just wanted a place to live; people who needed some help and medical attention and stuff; and an Alzheimer's section. You could own your own apartment or house with a garage and everything. They were still part of it but separate. They had two independent livings: one where you pay for their food, and one that was totally independent that was basically your own house. I was very impressed.
October 31, 2015
I am a friend or relative of a resident
My mother is in Heritage at The Plains at Parish Homestead. Everything is complete and there for her. The staff is wonderful. The room is all brand-new, very efficient, and meets her needs. She’s very comfortable there. It’s very bright, friendly, and helpful. Their dining room is fabulous.
November 30, 2013
I am a friend or relative of a resident
My mother-in-law is in Heritage Village at the Plains. It is very convenient for my husband's brother because he can go over and have dinner with his mom anytime that he wants to. The facility is very clean. They do what they say they will do. The have her sheets change and they clean of her apartment every week. I think they have a bus that takes them where they want to go. She's very happy there. I will recommend them to others.
Memory Care Reviews for Heritage at The Plains at Parish Homestead
November 13, 2021
I visited this facility
I went to The Heritage at The Plains at Parish Homestead. I loved it. It's just that my dad's dementia progressed, and they don't have skilled nursing. It was a beautiful facility. It looked like they had great help there at all times for people. Everybody was pleasant. The place was clean. I really, really liked it. I just wish my dad could have qualified. We only talked to the salesperson. We didn't talk to any of the staff, but he was very pleasant. He answered all of our questions. If he didn't know the answer, he found out, but he knew all the answers. He was able to answer everything we asked. The people that lived there were having a baby shower for one of the staff members. Who does that? It was wonderful.
June 21, 2021
I am a friend or relative of a current/past resident
My father-in-law moved into Heritage at The Plains at Parish Homestead. It's very clean, they're very courteous, and the place is very homey and has big rooms. The staff has been very very helpful. My father-in-law loves the food; it's a nice place and I wouldn't mind moving there. It's like staying in a hotel; it's very clean, very homey, and not institutional anymore. You don't see people on wheelchairs out in the hallways not doing anything; it's quiet. The lawns are kept up and it just looks like a well taken care of the place. From what I heard they're doing stuff in the memory care unit; he seems to be having a good time and we haven't gotten a call from him asking to be taken out so it's gotta be good.
Questions about Heritage at The Plains at Parish Homestead
What ongoing training does the staff receive in dementia care?
MC staff receives monthly in-services and training from our MC Director. and we work closely with the Alzheimer's Association.
Describe the overall population of assisted living residents at Heritage at The Plains at Parish Homestead. What is their average age? What are their favorite things to do?
We have a total of 28 private apartments in AL. Our residents love balloon volleyball, cornhole, trivia and word games. Average age approximately 85.
What programs or activities does Heritage at The Plains at Parish Homestead offer to enrich residents' well-being?
Scrabble, balloon volleyball, cornhole, crossword, brain games, chair excersize, meditation, walking group, snack and social hour, inspirational readings, church services.
What places are near Heritage at The Plains at Parish Homestead or within walking distance for assisted living residents to enjoy?
We are approximately 3 miles from shopping or the parks so we transport residents for these types of things. We do have beautiful grounds they can walk daily.
What transportation services does Heritage at The Plains at Parish Homestead offer to assisted living residents?
We have a SUV that we use for doctors, dentist, podiatrist etc. We have a larger bus that we use for group outings and off site activities.
What makes the chef or dining program at Heritage at The Plains at Parish Homestead exceptional? What kind of menu can assisted living residents expect?
Our menu has numerous options for every meal. We do have a structured meal plan for AL residents, but if there is something on special for the day that a resident does not care for there are over 14 different options to choose from. Our menus are approved by a dietician.
What safety features or security measures does Heritage at The Plains at Parish Homestead offer to assisted living residents?
Every AL apartment has an emergency call bell next to the bed, toilet and shower. We also offer an in house pendant. You can have the pendant on a watch or a necklace. It is specific to each resident.
How does Heritage at The Plains at Parish Homestead keep residents' families informed about their loved ones?
The lines of communication are always open here at Heritage between phone calls, emails, zoom, facetime etc. We are in constant contact with families keeping them up to date if anything changes for a resident.
What is the care staff-to-resident ratio at Heritage at The Plains at Parish Homestead during daytime and nighttime hours?
We have 2 Care Aides on the floor from 7am-11pm with 1 aide on for overnight in our Assisted Living and 2 aides on the overnight in Memory Care
If Heritage at The Plains at Parish Homestead accepts dogs or cats, what indoor/outdoor areas can they enjoy?
In our Independent Living they are allowed cats or a small to medium sized dog . Assisted Living residents are only allowed cats and they must remain in their apartment.
What ongoing senior care training does the staff receive?
Monthly in-services for all staff include Bloodborne pathogens, Alzheimer's care, customer service, sexual harassment, emergency preparedness, fire safety and evacuation, resident rights, meeting resident dining needs to name a few.
Describe the overall population of independent living residents at Heritage at The Plains at Parish Homestead. What is their average age? What are their favorite things to do?
We have a total of 64 apartments in Independent Living. Ranging from a straight 1brm to 1brm/dining, 1brm/study, 1brm/den up to a 2brm/2bath. Independent residents love their morning exercise group, meditation, and BINGO. The average age is approximately 85.
What places are nearby for independent living residents to enjoy?
Our residents need transportation to go to any venues. They do enjoy the outside of the community where they can walk safely and enjoy the outdoors.
What are some recent off-site events that the community activity director at Heritage at The Plains at Parish Homestead has organized?
We have done trips to the casino, ice cream trips, museums, concerts in the park.
What transportation services does Heritage at The Plains at Parish Homestead offer to independent living residents?
We have an SUV that we use for doctors, dentists etc. We have a larger bus that we use for off site activities and group outings.
What makes the chef or dining program at Heritage at The Plains at Parish Homestead exceptional? What kind of menu can independent living residents expect?
We offer a restaurant style dinner every night. You have a full menu to order off from every day, along with the special that we prepare daily.
What common areas are available for independent living residents?
Living room with fireplace, numerous sitting areas throughout the building, 2 activity rooms, educational center, meditation room, onsite salon, full gym.
What safety features or security measures does Heritage at The Plains at Parish Homestead offer to independent living residents?
We are a secure building with main entrances locking at 8pm. The residents are provided fobs to enter after the doors are locked. We just want to know who is in our building after hours. We also offer an in house pendant that is specific to each resident. If they press the button we know who they are and where they are. There are also emergency pull stations located next to the shower in every apartment.
If Heritage at The Plains at Parish Homestead accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We are pet-friendly for dogs and cats. Residents are allowed pets that are small to medium size. We have plenty of areas on the grounds to walk your pet.
Does Heritage at The Plains at Parish Homestead work with an agency or registry to provide nursing and medical assistance as needed?
No
How many staffers are on duty in the daytime and overnight?
We have 2 aides on staff from 7am-11pm and overnights in AL 1 aide and Memory Care 2 aides. We have a Memory Care Coordinator, LPN and a Wellness Director,
What safety features or security measures does Heritage at The Plains at Parish Homestead provide to protect residents who wander?
We have alarmed doors in our memory care with a secured wander garden outside.
What programs or activities does Heritage at The Plains at Parish Homestead offer to keep residents engaged? How does the staff engage residents' long-term memories?
We have a daily activity list posted throughout the community. We have activities for everyone the focus on the wellness of the residents all around. We do activities such as word games, trivia, Bingo, daily exercise, adult coloring. Memory Care focuses on activities geared towards their level of cognitive impairment which may be engaging in storytelling from the past, coloring, balloon volleyball, bingo.
What techniques does Heritage at The Plains at Parish Homestead use to support memory care residents during mealtimes?
Residents are providing cueing with meals, small meals offered, finger foods, special utensils or plates if needed.
How does Heritage at The Plains at Parish Homestead keep residents' families informed about their loved ones' health?
Open communication is a high priority for us here at Heritage. We are constantly in contact with family members to keep them up to date on any changes in our residents.
Describe the neighborhood around Heritage at The Plains at Parish Homestead. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?
We are in a rural setting. Our community was built on what was formerly farmland. Woods and a pond are in the background.
Is Heritage at The Plains at Parish Homestead affiliated with a hospital if more care is needed?
No
Services and Amenities of Heritage at The Plains at Parish Homestead
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: No
- Studio Apartments
- Housing Extra: None
Dining options
- In Room Kitchens
- Dining Room Shared Meals
- Room Service For Meals
- Dining Extra: None
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Coffee Shop
- Party Space
- Hiking Trails
- Tv Room
- Resident Parking
- Spa
- Features Extra: None
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Cable In Rooms
- Internet Enabled Rooms
- Technology Extra: None
Health services
- Medication Management
- Nurse On Staff: Yes
Activities
- Offsite Activities
- Games
- Stories
- Religious Services
- Lectures Discussions
- Book Clubs
- Wii Sports
- Fitness Room
- Yoga
- Gardening
- Arts And Crafts
- Activities Extra: None
Financial guidance
- Financial Guidance Extra: None
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
Diet
- Diabetic
- Low Fat
- Special Diets
- Low Salt
- Diet Extra: None
Languages
- English
General
- Resident Capacity: 107
- Respite Care
- Minimum Age: 55
- Pets: Yes
Nurses
- Nurses Extra: None
Range of services
- Personal Care Assistants
- Range Of Services Extra: None
Payment options
- Credit Card
- Check
- Payment Options Extra: None
Licenses
- Licenses: 570-F-046
About Heritage at The Plains at Parish Homestead
Enjoy comfortable apartment homes and thoughtful amenities at Heritage at The Plains, our senior living community in Oneonta, NY. From thoughtfully designed floor plans to world-class services and myriad recreational and social opportunities, residents at our Independent Living, Assisted Living and Memory Care community may just find that we have thought of everything. Boasting special features including a billiards table and onsite restaurant and café, our community is ideal for seniors of every background and lifestyle. Apartment homes feature spacious bathrooms with walk-in showers and washers and dryers for convenience. Our Independent Living apartments offer private balconies, ideal for enjoying fresh spring mornings and mild summer evenings. We feature a full calendar of activities and social programs including happy hours, tea and weekly movies to offer our residents a rewarding, enriching lifestyle. When seniors want to venture out, scheduled courtesy transportation is available to local shopping centers, restaurants and attractions including the National Baseball Hall of Fame and Museum, Joseph L. Popp Jr. Butterfly Conservatory and Bear Pond Winery. Heritage at The Plains at Parish Homestead features kindhearted, compassionate staff members who work diligently to provide our residents with a rewarding, enriching lifestyle. Visit our community today and discover all that we have to offer to seniors searching for a new home in Oneonta, NY.
Since 1990, Capital Senior Living has grown to become one of the largest senior living providers in the United States. With a goal of offering affordable housing and an enriched lifestyle to thousands of seniors, our dedicated team of professionals succeeds in providing quality care in each of our unique communities.
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