Harmony Residential Care, Inc

Offers Assisted Living

28 Reviews
4102 Malaga Ct. SE, Rio Rancho, NM 87124
Call (844) 325-8230
Harmony Residential Care, Inc (844) 325-8230

Reviews of Harmony Residential Care, Inc

28 Reviews Write a review

Assisted Living Reviews for Harmony Residential Care, Inc

June 25, 2015

By Landl

I am a friend or relative of resident

I cannot say enough positive things about this facility! My mom lived at one of the Harmony Residential homes for over a decade until she passed away. I always had peace of mind knowing she was well taken care of. She was able to receive house visits from medical staff and other health care professionals right on the premises. The facility itself is clean, homey and comfortable. The staff are patient, kind, trustworthy and loving. Margaret is top notch! She was always responsive to my moms needs and addressed any concerns immediately. Harmony House is like family to me and I highly recommend it to anyone in need of assisted living.

April 16, 2015

By GratDaughter

I am a friend or relative of resident

We had my Dad in Harmony house for 13 months before he passed away peacefully at this home and the hard work the staff does makes them all the greatest. We greatly appreciated it. The staff in this home are all 'worth a million dollars', my Mom's phrase. It was such a comfort knowing he was cared for by such compassionate people.

April 13, 2015

By ingekarin

I am a friend or relative of resident

Harmony House and the caring team that is working with their passion are amazing. They cared for my father who had dementia for 13 months until he passed away in March 2015. Margaret, Mary and Adriana are the ladies I interacted with most but I know there are many more behind the scenes who helped to make my dad's final year happy & peaceful. And they helped myself, my mom and my sister rest easier knowing that passionate professional folks were seeing to his needs. With deepest appreciation to the Harmony Home staff!

April 09, 2015

By -Caring

I am a friend or relative of a resident

Harmony Residential is an absolutely wonderful place. The people working there are angels. They're honorable, loving and professional. They're just fabulous! My sister was cared for personally with great love and care for all the years she was there. Our experience with them was incredible. My sister was there for three years. Margaret has the finest ethics. She has such integrity in the way she manages her staff and the facility. She's one of the most impressive people I've ever met and certainly one of the kindest. She's a top professional in every way.
Provider Response

Your 5 Star review will be shared with our staff of 'angels' who have earned this praise in my eyes too. Their work is truly a labor of love. Your sister was a very special person who made us giggle and smile a lot. We will always remember Madge with great fondness. Visit often because we love you too Joann. Thank you for your generous words of praise.

March 13, 2015

By fredamc

I am a friend or relative of resident

My name is Freda McSwane and I was the POA for a very sweet lady who spent her final year with harmony Residential Care. I have been in many assisted living centers, and have to admit that Harmony Residential Care is the best I have seen. This place gets five stars for cleanliness, compassion, staff, directors, and care. I could not fault them in any way. The above and beyond care that my friend received was pretty unbelievable. If I ever need a place to stay and require assistance, I would not hesitate to do everything possible to make Harmony Residential Care that place.
Provider Response

Our staff care very deeply about our residents and I'm so glad it shows. An acknowledgement such as this is the best reward we could receive. Thank you for your kind words.

December 05, 2014

By Mary Frank

I am a friend or relative of resident

Margaret, I want to let you know how supported I felt all through the process with my mother. Everyone on your staff is just the best -- I felt so close to them all, especially Mary, because of who she is and that we spent so much time together with my mom. She was wonderful - but also Adriana, Tanya, Devon -- you have loving and competent people working for you. I thought my mom would be around longer, but I'm so happy that I chose Harmony House for her final days.
Provider Response

Dear Mary Frank, you truly honor us with your gratitude. Thank you, Margaret

July 22, 2014

By Caring96296350

I am a friend or relative of a resident

Harmony Residential was great. My mother lived there for almost two years and we visited her daily. I would say that I was very satisfied with their care. Then, the mother of my sister-in-law lived there for over two years too. I went there weekly. The girls at Harmony were really good with the residents. The place was immaculate. I had eaten there many times. I noticed that their diet were good and balanced. They had a nice outdoor where they could sit. It was really a good place to be for elderly people who couldn't take care of themselves anymore.

June 30, 2014

By Anonymous86780650

I am a friend or relative of a resident

In mid-March, I placed my mother in Harmony Residential Care, Inc. - Abundant Living. They only have room for about seven residents. It is about as close to a home life as you are going to get if you are living like that. It is very clean, and the staff seems conscientious. They seem to want to include families in things. I guess what stands out about it is the general atmosphere, the feel you get, the ambiance. I have no criticisms at this point. I wanted a small, more intimate setting. I didn't want one of the big places that has hundreds of residents.

May 20, 2014

By Twanda

I am a friend or relative of resident

My mother has been in 3 assisted living residences in the last 4 years. As her health declined, I would move her to a different one, thinking that newer is better, bigger is better, smaller is better, on and on. I had not considered having her in a small residential home, but her home health care workers suggested Autumn Glow, which is part of the Harmony Residential Homes. I toured it and was very impressed. From the first time I was there, I felt that it was a "homey" place. I moved my mother there a little over a month ago. I was really nervous, because she did not want to move. In the past, when she would misplace something or forget someone's name, or break something she would call me to come take care of it. That was when she was in the larger assisted living communities. She never liked the food, and complained that there was not enough help to meet her needs in a timely manner. Since she has been at Autumn Glow, she has not complained about the food or the care. In fact, she seems happy. For the first time in four years, she seems happy! I am more relaxed, not always expecting a call for something I need to take care of. Margaret, the manager of Harmony Residential, has helped me and my mother, both. She is kind and understanding and very patient. Jennifer, the woman who is there on all weekdays is very gentle with the residents and understanding. I can say the same for Lindsey, who works weekends. In addition to these staff members, and others I haven't met, Harmony provides activities directors who come and play games and do arts and crafts with the residents. A man comes twice a month to give chair massages to the residents. My mother was given a birthday party at which they served her favorite meal,(fried chicken) and a beautiful birthday cake. Before my mother went to Autumn Glow, she was happy to stay alone in her room, sometimes not going to the dining room for meals. Since she has been at Autumn Glow, many times when I go in to visit her, she is with the other ladies talking or watching tv in the living room. One day I called to talk to her on the phone. They told me she was playing Bingo! That made me so happy! The food that I have seen served there is the kind of food we had at home. Not fancy gourmet food, just plain, good food. Hamburgers, stews, soups, sandwiches, meatloaf. My mother is very well cared for there. She hasn't fallen in a long time, and the staff is always aware of when she is moving around. They are close enough to her to assist her before she might be aware that she needs assistance. Anyway, I recommend Harmony Residental Care highly. My mother is well cared for and seems content for the first time in years.

April 07, 2014

By danielle1322

I am a friend or relative of resident

I am ashamed it took me so long to write a review. this place is absolutely wonderful. I try to take care of my mother alone and I did not realize how hard it was. the care givers are wonderful and the manager Margaret is exceptional. she took the time to help me make the transition. (I needed more psychological work than my mother !) the care is professional , the house is like a home. and I really love that I can go in to see her at anytime of the day. if you have any hesitation email me I will convince that if you are taking care of a family member you love (and you are not a professional in that field) you are not thinking about them but you ! and I love all the "ladies" who are there (Margaret call them "her ladies") it is the best decision I made for my mother !

January 27, 2014

By Kris4

I am a friend or relative of a resident

My best friend highly recommended Harmony Residential. Her mother was a resident there. When my mom went in, she couldn't walk, couldn't see and she was in a wheelchair. She was highly medicated in another facility. When she went to Harmony, they had a doctor come in and re-do all her medications. She is now walking. She's doing very well. She's well taken care of. I can't say enough about Jerry, the supervisor on how great they are in taking care of my mom. The place is spotless clean. They have many activities. They provide anything that the residents need. It's really one of the best places where I placed my mom.

January 22, 2014

By Glenna3

I am a friend or relative of a resident

We have a terrific experience with Harmony. We have no complaints about them. They just provide everything for us. It's just excellent. We're very, very happy with them.

October 30, 2013

By Gloria17

I am a friend or relative of a resident

Harmony was the first place I visited and I really liked it. I was impressed with their layout and their furnishing. It's cheery, homey and comfortable. It has a nice neighborhood. I talked to Margaret and she's wonderful. She really explained the program very well. She took me around on a tour. They have different homes and they're all close together and she took me to each one. I was worried about mom on her first day with Harmony. It was hard for her. The next day she was pretty fine. She's adjusting pretty well. She said that everybody's friendly. I would truly recommend Harmony to anyone that needed a place.

October 18, 2013

By Caring4416

I am a friend or relative of a resident

My mother is very happy with Harmony Residential. Her room there is nice. We've had breakfast there and they have very good food. The staff is very caring. Mary is wonderful. She's there during the day. She bends over backwards for all the residents. Tanya is so much fun.

October 18, 2013

By Caring0726

I am a friend or relative of a resident

My mother has been with Harmony Residential for a month now. She seemed to be well acclaimated with the place. She did not have any problems. We've been pretty pleased with the staff.

October 15, 2013

By James47

I am a friend or relative of a resident

Everything with Harmony Residential was great. They were recommended to me by a home care company. I did not encounter any problems with them. The staff was very nice. My mother was happy there. She was there for respite care.

October 12, 2013

By Carol77155150

I am a friend or relative of a resident

My mother was there for a year and a half. The place is well-kept. She had a room whom she shared with another lady. It was very colorful, cheerful and warm. It was just a very nice home environment. The food was excellent. The caregivers were just exceptional. They were very caring to my mother. They treated her like their own mother. She had Alzheimer's and towards the end, they were very kind and patient with her. Their care was exceptional.

October 12, 2013

By Linda77155050

I am a friend or relative of a resident

I'm very happy with Harmony Residential. My mother has been there for a year and a half. The staff is very caring. My mother said that the caregivers are like her daughter. They're loving to her. They really go above and beyond to help her all the time. The food there are all home-cooked. It's really good.

September 27, 2013

By forjoan2013

I am a friend or relative of a resident

Harmony House offers a very quiet and peaceful "home" for several residents that require more care than they are able to get by living independently. They provide this care with the most respectful and responsible staff that really do spend time getting to know and appreciate each and every resident for their individual qualities. My Mom has been a resident of this home for many years and I have always felt that not only does she get the greatest care available, the staff are excellent in communicating with family members and meeting all of the unique needs of each individual resident. I have the utmost respect and admiration for Margaret Surrock and the staff she employs, and could not have wished for a better, more secure or wonderful, loving place for my Mom to spend these years.

September 27, 2013

By A Caring Daughter1

I am a friend or relative of a resident

My mother has been a resident in this facility for nearly 2 years and I wouldn't want her anywhere else. I can rest easy knowing that she is receiving quality care around the clock 24/7. Everything is done around a schedule which is so important for the elderly, including meals, baths/showers, scheduled medication. The caregivers get to know each resident in a very special way. My mother has said several times, "they spoil me". Anytime family comes to pick her up to take her out, they make sure she is dressed well and her hair is fixed so she can feel good about herself. Other services provided include manicures, massages, activities, and a PA comes to them regularly to give them medical care so that I don't have to take her to a doctor unless a specialist or hospitalization is needed. This works well since he sees them in their own environment. They also have special social occasions in which family members are invited. If you are looking for an assisted living facility for a loved one, I highly recommend Harmony Residential Care.
Provider Response

You honor us with your gratitude and trust. We love what we do. Thank you.

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Questions about Harmony Residential Care, Inc

What ongoing training does the staff receive in dementia care?

We have monthly dementia care courses covering various types of dementia as well as other necessary topics. We also have speakers and community professional conduct in- services for continuous learning specific to the types of illness we see in our resident population.

Describe the overall population of assisted living residents at Harmony Residential Care, Inc. What is their average age? What are their favorite things to do?

We are not an independent living facility. Residents within our homes require assistance with one or more activities of daily living. The average age is 82 years old. Many of our residents have cognitive or mobility difficulties.

What programs or activities does Harmony Residential Care, Inc offer to enrich residents' well-being?

Daily activities include taking walks, playing group games such as cards and bingo, listening to music and enjoying visitors.

What places are near Harmony Residential Care, Inc or within walking distance for assisted living residents to enjoy?

Our residents enjoy trips to the stores and restaurants by car. This is a residential suburb which doesn't offer choices within walking distance for meals or entertainment.

What transportation services does Harmony Residential Care, Inc offer to assisted living residents?

Use of the local senior bus is our method of transportation as well as resident family member. Medical transportation can be contracted on a case by case basis.

What makes the chef or dining program at Harmony Residential Care, Inc exceptional? What kind of menu can assisted living residents expect?

Our homes offer home cooked and well balanced meals.

What safety features or security measures does Harmony Residential Care, Inc offer to assisted living residents?

Our residents safety is of the utmost importance. Our homes have keypad exit for our memory care residents. We have a fire alarm system for resident safe evacuation. Our homes are one story with front and rear exit doors for quick evacuation.

How does Harmony Residential Care, Inc keep residents' families informed about their loved ones?

Calls and visits are welcomed. Our staff keep families well informed. We use a team approach for our resident's well being to include family members. We recognize the importance of clear communications between the staff and families.

What is the care staff-to-resident ratio at Harmony Residential Care, Inc during daytime and nighttime hours?

There is one resident attendant for 8 residents around the clock. During the day we also have a nurse and operations manager on duty. Our activities director is mingling with our residents daily while she promotes exercise and socialization, plus stimulating activities for everyone. This ratio ensures all that every resident receives prompt attention. Safety and supervision is also assured.

If Harmony Residential Care, Inc accepts dogs or cats, what indoor/outdoor areas can they enjoy?

Pets are welcome to visit indoors and outdoors.

What ongoing senior care training does the staff receive?

New Mexico Regulations require that every resident attendant receive 30 or more continuing education courses per year. Our company has invested in state of the art on line courses and training materials including video learning as well as classroom instruction. Our training requirements for new hires is strictly adhered to and we conduct a well managed continuous learning program tied to performance evaluations. Our staff receive on going training in medication management, dementia, hospice care, chronic conditions common for the elderly, safety and emergencies, confidentiality, personal care and hygiene, vital signs, proper glove use and more. Certifications received include food safety and assistance with medications.

How many staffers are on duty in the daytime and overnight?

There is one resident attendant for 8 residents around the clock. During the day we also have a nurse and operations manager on duty. Our activities director is mingling with our residents daily while she promotes exercise and socialization, plus stimulating activities for everyone. This ratio ensures all that every resident receives prompt attention. Safety and supervision is assured with this ratio.

What safety features or security measures does Harmony Residential Care, Inc provide to protect residents who wander?

Our homes are secure with keypad entry and exit. Our outdoor spaces allow for freedom to walk and explore with locked gates for safety.

What programs or activities does Harmony Residential Care, Inc offer to keep residents engaged? How does the staff engage residents' long-term memories?

In addition to posted daily activities for our residents to participate in, some residents enjoy using their computers and tablets for their own personal entertainment as well as to Skype with family members and friends. Staff are always available and personally involved in meaningful resident conversation. Staff are available to assist our residents with their electronic devices if they need a refresher course on how to use them.

Who assesses residents' health and cognitive functioning? How often is that assessment repeated?

Our facility Registered Nurse conducts the first assessment prior to admission and thereafter. Our staff and family members use a team approach to watch for changes in our residents which may necessitate a change in the resident care plan. We review care plans on an on-going basis as well as every 6 months continuously.

What techniques does Harmony Residential Care, Inc use to support memory care residents during mealtimes?

Close supervision during meal times is essential for the population of residents we serve. . Our staff gently encourage and remind residents to eat. Food served is easy to eat and cut small for residents to pick up and chew. Residents who require assistance to eat are helped at meal times.

How does Harmony Residential Care, Inc keep residents' families informed about their loved ones' health?

Whenever there is a health concern of any kind we reach out to the primary family member and the physician immediately.

Describe the neighborhood around Harmony Residential Care, Inc. Is it located in a residential neighborhood, a business district, a rural setting, or other type of locale?

Harmony Residential Care homes are located within a residential suburb.

Is Harmony Residential Care, Inc affiliated with a hospital if more care is needed?

Harmony Residential Care homes have doctors that visit our community and offer primary medical care. A resident's insurance plan will dictate which hospital they can use. We are well situated around several hospitals to afford quick emergency care.

Costs for Harmony Residential Care, Inc

Cost of Assisted Living

$ 1,234

Starting Price

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Photos of Harmony Residential Care, Inc


Services and Amenities of Harmony Residential Care, Inc

Licenses

  • State Licenses: 5730

Costs

  • Assisted Living Starting At: $3250/month

  • About Harmony Residential Care, Inc

    Caring Hands...Touching Hearts...Helping You

    We Care For You

    At Harmony Residential Care we are dedicated to providing you compassionate assisted living in secure and inviting residential settings. Your independence and sense of self is enhanced with our supportive environment. Live worry free and secure knowing we are always here for you. Our professionally trained staff are ready to help you when needed 24hrs a day. We know food is an important part of your daily enjoyment. We use only the finest meats and organic fruits and vegetables when preparing our meals. The menu is carefully prepared by our Registered Dietician with you in mind

    • Every Service Is Included
    • Personalized Care Plans
    • RN on duty
    • Three Nutritious and Delicious Meals
    • Snacks and Drinks Anytime
    • Secure Environment
    • Wireless Call Pendant
    • Smart Fall Prevention System
    • Medication Assistance by Certified Staff
    • Dressing Assistance
    • Bathing and Grooming Assistance
    • Mobility Assistance
    • Incontinence Assistance and Supplies
    • We Honor Aging in Place including Hospice
    • We do your laundry and housekeeping
    Special Features

    We understand your needs. We respect your individuality. We offer you special features to enhance your activities of daily living. So live well and be happy. It's all here:

    • 24 Hr Assistance
    • Personal Care Manager
    • Health & Wellness
    • Emergency call pendant
    • Fruit & Vegetable Gardening
    • Activities to Stimulate the Senses
    • Massage Therapy
    • Hydro Therapeutic Bathing
    • Wireless Internet
    • Cable Television
    Dementia Care

    When your loved one requires special care, we can help. We design personalized therapeutic care plans to nourish body, mind and spirit. Maintaining a consistent routine with familiar caregivers is important. In our cozy settings, individuals suffering with dementia feel at home and secure.

    • 24 hr Personal Attention
    • Incontinence Care
    • Supervision and Companionship
    • Calming low-stimuli environment
    • Positive Social Interactions
    • Walking paths and gated grounds
    Professional Care Management

    When medical services are needed, we will assist you with a variety of community resources covered by Medicare and supplemental medical insurance:

    • In-Home Primary Care
    • Podiatry
    • Skilled Nursing
    • Physical & Occupational Therapies
    • Durable Medical Equipment
    Financial Considerations
    • Private Funding/Social Security Benefit/Pension
    • COLTS Medicaid Waiver
    • VA Benefit
    • Long Term Care Insurance


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