White Pine Advanced Memory Care of Cottage Grove

Terry

My husband and I visited White Pine Advanced Memory Care of Cottage Grove and I liked the amount of time they spent with us on the tour. The person who assisted us was so nice to my husband. He did not want to leave. He sat down in the guest chair and was comfortable there and she seemed happy to have him visiting in her office. I like that there's a secure area around the building where he can go outside and not have to be followed every step of the way. It looks like you're in the woods, too. It's close to a home, but out in the woods so it's just a very calm, pleasant place to be. The people were also very kind. They have activities for all different levels of care like crafts and music. They have events that they hold daily and things that the families could also get involved in. They have things that the residents do daily so they'll have an interest in things to do. They purposely keep the rooms smaller so that the residents are more likely to spend time in the common areas and I like that because they keep them out with other people, which is nice.

Mary98

We went to White Pine Advanced Memory Care of Cottage Grove. The place was fine. It's decent. It just didn't feel like the right place for us. Maintenance and upkeep were fine. The facility itself was very nicely kept and decent on the outside. It was off the highway a little bit, on a hill, and there were trees around it, so that really was something that looked nice to us. The staff was fine, but it felt like they were talking more about the place itself and not the people who were there. There were a lot of people out in the main area, and nobody was doing anything. They were all kind of just sitting there, and there were no activities going on or anything like that.

Unhappy Family Member

Facility is nice and rooms are nice. Food is decent. Most of the staff is friendly. This place is consistently understaffed. There are only a few caregivers that seem like they care. Others want nothing to do with the responsibilities of caregiving. They admit to not having staff well equipped to handle the responsibilities of caring for people with dementia. They do not have the patience to redirect. My relative no longer walks, uses their hands, goes to the bathroom on their own and yet because they have occasional outburst because of dementia, they are labeled as aggressive. They would rather your loved one be a vegetable.

Richard

White Pine Advanced Memory Care of Cottage Grove was brand new and clean. It was built for the purpose of taking care of people. It was very well designed and very nice looking. It was a little more expensive than others, and a little more sanitized, but still very nice and well staffed.

Caringfamily101

I have been a family member of a resident that is at White Pine Memory Care for the past 2 years. It has been quite a journey. This is our only experience with an memory care facility so it is hard to compare. We are told that they all have their pros and cons. With that being said I think that the concept that White Pine portrays is great but they do not live up to what they are promoting. The environment is new and inviting. The price is reasonable but has consistently gone up over 800.00 in the last two years. I wish that I could say that the care as increased but we feel that the quality of care has dropped over the time. As with all facilities there is always a shortage of staff. When trained staff begin and they are comfortable with the residents they all to often leave. We are very disappointed in the supervision of the building. Staff is far to often left on their own without directions. Records are not kept up to date along with no followup on concerns. Before I would enroll a loved one at any care center I would do a lot more research. Once loved one is settled in it can be very hard to uproot them to another facility. This is the reason that we are still involved at White Pine. Please for the safety and care of your loved one don't ever take for granted that what the facility promises is in fact really what happens.