My mom was at Cherry Hill Nursing Home for two months. We couldn't speak to her, and she couldn't use her phone. We had no communication with her. The day they took my mom to the doctor and my sister met them there, my mom was so weak and so far gone downhill. It was pathetic. She couldn't even lift her own arm.
These people should have notified us, 'Your mom is nauseated!' My sister works in the pharmacy, and when she was clearing up my mom's prescription account, she found a prescription for nausea that was never picked up by the nursing home.
I do not have any good reviews for them whatsoever, though some of the staff members were very polite. We were never allowed inside at all. We don't even know what the inside of the facility looks like. We were able to go to the window at her room and wave through the window.
Hope Healthcare Center
Offers Nursing Homes
6 Reviews
Reviews of Hope Healthcare Center
Nursing Home Reviews for Hope Healthcare Center
March 04, 2021
I am a friend or relative of a current/past resident
December 04, 2017
I am a friend or relative of a current/past resident
My grandmother is in Hope Healthcare Center, and she seems OK. She likes her nurses, and I don't have to worry. They're friendly and nice. Cleanliness is fine but could be better. They have church, bingo, and movies. I think if the seniors are able to, they could go on trips.
April 28, 2017
I am a friend or relative of a current/past resident
My father was in this horrible place recovering from a broken hip they did not help him at all was letting him get up by himself to use the restroom well he ended up falling and ended back in the hospital we then put him in at Autumn Woods they were awesome all the staff treated him as if he was thier loved one hope should be shut down nobody deserves to be treated like they are less than human
August 04, 2016
I am a friend or relative of resident
Stay far away from this place. The staff does not have a care in this world. They are serving spoiled food to the patients and not considerate for those with special dietary needs ( diabetic). The smell when you walk thru the hallways is horrendous due to neglect in caring for patients.
November 23, 2013
I am a friend or relative of resident
Resident care service employees are very careless and lazy. Personal specially who work in the evening and night shift are on their cell phones while the patient need help and there is no management around to watch them and take disclipinary action. Upper management need to be replaced completely. Horrible place to keep your loved ones at this location.
September 30, 2011
I am a friend or relative of a resident
The experience we have had at Hope Health Care has had its ups and downs. The staff is either on the good side of the spectrum or the bad. The nurses, some of them really know how to do their job. I have really liked a few of them, and others well I don't understand how they got a job there. The social workers they have there are great. They are willing to work with you 110% on everything you need. Hope has plenty of things to do for the elderly, game days, sing a-longs, bingo, and sometimes they even go out on outings. There was one time they went to a baseball game, my mother in-law loved it. The meals they serve there are pretty good. Usually they have a couple different choices, just in case someone doesn't like the "main" course, they have substitutes for them. All in all, I would recommend it to anyone that needs assisted living, they are kind and courteous at Hope and I am glad we picked them.
Services and Amenities of Hope Healthcare Center
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 235228
- Ownership Type: For Profit Corporation
- Date Certified: 10/01/2020
General
- Resident Capacity: 142
About Hope Healthcare Center
Hope Healthcare Center is a senior living provider in Westland, Michigan that offers residents Nursing Homes. Contact Hope Healthcare Center for more details on services and rates.
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