Brookdale Portage (MC)

PC1

Brookdale is excellent. It was a good tour, and everyone was very friendly. I just don’t like how they mix all the stages of Alzheimer’s. The staff was great, very connected, caring, and interested in our concerns. They do have four private rooms, and I liked that. They had a little sitting room in the bedroom. They have very nice greenhouse for patients; they can color, they can do puzzles, and I think their activities are nice.

Butterflyblue

Brookdale Portage is an amazing memory care community. The Health and Wellness Director is the most caring and compassionate member of the management team. She always goes above and beyond to make sure your loved one is taken care. I would recommend this place to anyone.

uhh

I would NEVER recommend this place, nor even begin to consider putting a loved one here. Very rude, untrained aides, and uncaring management. Not a comfortable place and not a safe place.

Provider Response

un-happy

This place looks great but provides inadequate care. in 9 months our bill for personal services went up over a $1000.00 a month. They charge for every little thing they can. The communication between management and staff is terrible. Very high turn over in aides with little to NO training. No male aides. Lots of lies and empty promises. They take no responsibility for anything that happens to you loved one while placed in there care. I would not recommend this place to anyone.

Provider Response

Robert49

The rooms were nice at Clare Bridge. Their food was good and they had lots of activities. They had outings and people came in to entertain the residents. However, I didn't like the area where it was situated.

commercesd

We visited Clare Bridge of Portage Assisted Living while in the area looking at assisted living facilities to consider for my friend's mother. We immediately liked the outer exterior, which appeared very well maintained. The grounds were nicely landscaped, with tree-lined walkways and seating areas. We could feel a very good vibe when we stepped inside. We did not have an appointment, yet the staff was very accommodating and took us on a full tour. This facility can accommodate a variety of ambulation levels and as needs change, the care team adjusts accordingly. There were ample communal rooms for activities, from reading in the library, to card games, physical exercise, crafting and hosted meetings. The fitness center offers regular exercise classes, swimming pools, an aquatic center and spa. They even have an indoor walking track. The personal trainers are on hand to ensure safety while assisting the seniors in every way they can. The private living spaces were generous, and the studio and one bedroom we saw was beautifully decorated with lots of fresh air and light. All units were well designed, efficient and yet still spacious. The dining room was quite nice, with plenty of space. The food we saw looked and smelled delicious. They operate a Culinary Arts Institute that creates impressive menus that you would find in a five star restaurant. There were healthy food options for all kinds of diets. Healthy snacks are also offered all day and into the evening, as well as whenever residents request them. The outside activities feature many interesting cultural events in the immediate and surrounding areas, like films, art and other interesting cultural gatherings. \ This is a well-designed living environment for seniors that includes everything that they need. We were impressed with how the staff here interacts with residents with great kindness and caring.