I did a tour of American House Kentwood. It seems very clean and organized. The people seem very friendly, but the thing that I liked least about it was the fact that the room was very small, and it didn't have in-room bath facilities. It was a community bathing or shower, where I don't think that my mother would not be comfortable with that situation.
The staff was very friendly, professional, and very informative. She even gave me more information on other facilities, which she didn't have to, but she gave me some other suggestions for me to research and look into. She was very, very helpful.
The dining room was clean and pleasant. She offered me a brochure with all the information in it because it seemed like it was going to take kind of a tight schedule, and because she had another tour waiting.
The room was very small, but it didn't provide a private bathing facility. That's what has turned me off. It discouraged me because I didn't think that particular room would be pleasing to my mom. It just wasn't enough room. They showed me a room in my price range that we were looking at and it just wasn't adequate for her.
It was homey. It looked like it was well kept, and the property was well maintained.
Provider Response
Linda, thank you for your 5-star review of our community! We appreciate your feedback!
