Golden Livingcenter - Wedgemere

I have called this Nursing home several times over the past year to check on a patient. there is never anyone to answer the phone, no voicemail, no answering machine turned on. I have called several times, @ different times and days. NO WEDGEMERE EMPLOYEE ever picks up the phone. TO this day I have never spoken to any staff member at Wedgemere. Letters and emails go unanswered. What does it take to get a response form this place?

I have a family member here. This place is very depressing. No security. Anyone can walk in. Other homes you have to sign in and out. There is no energy here at all. I walk in and residences are mostly wheelchair bound hanging around the front hallway, cramped. My family member has a very dirty wheelchsir, dirty clothes and his hearing aid was missing. Never can get answers on what is going on. Terrible. Other nursing homes in the area so much better. The POA in the family just doesn't care. I'd move this family out as soon as possible if I could.

My sister-in-law is at Golden Livingcenter for a rehab. It is in a good location. Environment seems okay. She has a comfortable room. However, I don't like this center at all. My problem with them is that I can't get information on how sister-in-law is doing. They have no updates on her.